Page 297 of 326
08
295
Press on Telephone
to
display
the
primary
page.
Calling a new number
Calling a contact
Making a callUse of the telephone is not recommended while driving. W
e recommended that you park safely or make use of the
steering
mounted controls.
Enter
the
phone
number
using
the
keypad
then
"
Call"
to
start
the
call.
Press on Telephone
to
display
the
primary
page.
Select "
Contacts".
Select
the desired contact from the list offered.
Select "Call".
CONTACTS
Or make a long press on the steering mounted TEL button.
Page 298 of 326
08
296Calling a recently used number
Ending a call
It is always possible to make a call directly from the telephone; park the
vehicle first as a safety measure.
Select "Call log
".
Press on Telephone to display the primary
page.
Select
the desired contact from the list offered. Select "End call".
CALL
LOG
or
Make
a
long
press
on
the
steering mounted
TEL
button.
Page 299 of 326
08
297
Ringtones
Select "Telephone Options".
Press on Telephone to display the primary
page
then go to the secondary page.
Select "Ringtones".
You
can select the ringtone used and adjust its volume.Select "Contacts". Press on Telephone
to display the primary
page.
Select "
Add contact".
Select:
-
"New" to add a new contact.
-
"Modify" to edit the selected contact.
-
"Delete" to delete the selected contact.
-
"Delete all" to delete all of the information
for
the selected contact.
Select "Confirm". Select "Directory information"
for the number
of
entries used, available, ...
Managing contacts / Entries
SETTINGS
Page 300 of 326

The following table groups together the answers to the most frequently asked questions concerning your audio system.
FREqUENTLY ASKED q UESTIONS
298
q
UESTION
ANSWER SOLUTION
Navigation, guidance
The route calculation is
not successful.
The guidance criteria may conflict with the current location (exclusion of
toll
roads on a toll motorway).
Check the guidance criteria on the Navigation
Menu,
"Guidance options"\ "Define calculation
criteria".
I
am unable to enter my
post
code.
The system only accepts post codes of up to 5 characters.
The POIs do not appear. The POIs have not been selected.
Select the POIs in the list of POIs.
The risk areas audible
warning
does not work.
The audible warning is not active.
Activate audible warnings in the Guidance options
menu,
"Navigation - guidance", "Set parameters
for
risk areas".
The system does not
suggest
a detour around
an
incident on the route.
The guidance criteria do not take account of
TMC
messages.
Select the "Traffic info" function in the list of
guidance
criteria.
I receive a Risk area alert
which
is not on my route.
Other than guidance, the system announces all Risk areas positioned in a
cone
located in front of the vehicle. It may provide an alert for a Risk area
located
on nearby or parallel roads.
Zoom in on the map to view the exact position of
the
Risk area. Select "On the route" to no longer
receive
alerts other than guidance or to reduce the
time
for the announcement.
Page 301 of 326

FREqUENTLY ASKED q UESTIONS
299
q
UESTION
ANSWER SOLUTION
Certain
traffic
jams
along
the
route
are
not
indicated
in
real
time.
On
starting,
it
is
several
minutes
before
the
system
begins
to
receive
the
traffic
information.
Wait
until
the
traffic
information
is
being
received
correctly
(display
of
the
traffic
information
icons
on
the
map).
The
filters
are
too
restrictive.
Modify
the
"Geographic
filter"
settings.
In
certain
countries,
only
major
routes
(motorways...)
are
listed
for
the
traffic
information.
This
phenomenon
is
normal.
The
system
is
dependent
on
the
traffic
information
available.
The altitude is not
displayed. On
starting,
the
initialisation
of
the
GPS
may
take
up
to
3
minutes
to
receive
more
than
4
satellites
correctly.
Wait
until
the
system
has
started
up
completely.
Check
that
there
is
a
GPS
coverage
of
at
least
4 satellites
(long
press
on
the
SETUP
button,
then
select
"GPS
coverage").
Depending
on
the
geographical
environment
(tunnel...)
or
the
weather,
the
conditions
of
reception
of
the
GPS
signal
may
vary.
This
phenomenon
is
normal.
The
system
is
dependent
on
the
GPS
signal
reception
conditions.
T
elephone, Bluetooth
I
cannot
connect
my
Bluetooth
telephone.
The
telephone's
Bluetooth
function
may
be
switched
off
or
the
telephone
may
not
be
visible.
-
Check
that
your
telephone's
Bluetooth
function
is
switched
on.
-
Check
in
the
telephone
settings
that
it
is
"visible
to
all".
The
Bluetooth
telephone
is
not
compatible
with
the
system.
You
can
check
the
compatibility
of
your
telephone
at
www.citroen.co.uk
(services).
The
volume
of
the
telephone connected
in
Bluetooth
mode
is
inaudible.
The
volume
depends
both
on
the
system
and
on
the
telephone.
Increase
the
volume
of
the
audio
system,
to
maximum
if
required,
and
increase
the
volume
of
the
telephone
if
necessary.
The
ambient
noise
level
has
an
influence
on
the
quality
of
telephone
communication.
Reduce
the
ambient
noise
level
(close
the
windows,
reduce
the
booster
fan
speed,
slow
down,
...).
Page 302 of 326

FREqUENTLY ASKED q UESTIONS
300
q
UESTION
ANSWER SOLUTION
Some contacts are
duplicated
in the list.
The options for synchronizing contacts are synchronizing the contacts
on
the SIM card, the contacts on the telephone, or both. When both
synchronizations
are selected, some contacts may be duplicated.
Select " d isplay SIM card contacts" or " d isplay
telephone contacts".
Contacts are not shown
in alphabetical order.
Some telephones offer display options. Depending on the settings
chosen,
contacts can be transferred in a specific order.
Modify the display setting in the telephone
directory
.
The system does not receive
SMS text messages.The Bluetooth mode does not permit sending SMS text messages to the system.
CD, MP3
The
CD
is
ejected
automatically
or
is
not
played
by
the
player. The C
d is inserted upside down, is unplayable, does not contain any
audio
data or contains an audio format which the player cannot play.-
Check
that the CD is inserted in the player the
right
way up.
-
Check
the condition of the CD: the CD cannot
be
played if it is too damaged.
-
Check
the content in the case of a recorded CD:
refer
to the advice in the "AUDIO" section.
-
The audio system's CD player does not play DVDs.- Some recorded CDs will not be played by the
audio system because they are not of the
correct
quality.
The
CD
has
been
recorded
in
a
format
that
is
not
compatible
with
the
player
(udf, ...).
The
CD
is
protected
by
an
anti-pirating
protection
system
which
is
not
recognised
by
the
audio
system.
There is a long waiting period following the insertion of a C
d or connection of a
USB
memory stick.When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a
few
minutes. This
phenomenon is normal.
The C
d
player sound is
poor. The
CD used is scratched or of poor quality. Insert
good quality CDs and store them in suitable
conditions.
The
audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting
an
ambience.
Page 303 of 326

FREqUENTLY ASKED q UESTIONS
301
q
UESTION
ANSWER SOLUTION
Some
characters
in
the
media
information
are
not
displayed correctly while
playing.
The
audio
system
does
not
display
some
types
of
characters.
Use
standard
characters
to
name
tracks
and
folders.
Playing
of
streaming
files
does
not
start.
The
peripheral
device
connected
does
not
support
automatic
play. Start
the
playback
from
the
device.
The
names
of
tracks
and
the
track
length
are
not
displayed on the screen
when
streaming
audio.
The
Bluetooth
profile
does
not
allow
the
transfer
of
this
information.
Radio
The
quality
of
reception
of the radio station
listened
to
gradually
deteriorates or the stored
stations do not function
(no
sound,
87.5 Mhz
is
displayed...).
The
vehicle
is
too
far
from
the
transmitter
used
by
the
station
listened
to
or
there
is
no
transmitter
in
the
geographical
area
through
which
the
vehicle
is
travelling.
Activate
the
"RDS"
function
by
means
of
the
short-cut
menu
to
enable
the
system
to
check
whether
there
is
a
more
powerful
transmitter
in
the
geographical
area.
The
environment
(hills,
buildings,
tunnels,
basement
car
parks...)
block
reception,
including
in
RDS
mode.
This
phenomenon
is
normal
and
does
not
indicate
a
fault
with
the
audio
system.
The
aerial
is
absent
or
has
been
damaged
(for
example
when
going
through
a
car
wash
or
into
an
underground
car
park).
Have
the
aerial
checked
by
a
CITROËN
dealer.
I
cannot
find
some
radio
stations in the list of
stations
received.
The
station
is
not
received
or
its
name
has
changed
in
the
list.
Some
radio
stations
send
other
information
in
place
of
their
name
(the title
of
the
song
for
example).
The
system
interprets
this
information
as
the
name
of
the
station.
The
name
of
the
radio
station
changes.
Page 304 of 326

FREqUENTLY ASKED q UESTIONS
302
q
UESTION
ANSWER SOLUTION
Settings, configuration
In changing the setting
of treble and bass the
equalizer
setting is
deselected.
The
selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or equalizer settings to obtain
the
desired musical ambience.
In changing the equalizer
setting,
treble and bass
return
to zero.
When changing the
balance
settings, the
distribution
setting is
deselected.
The
selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or distribution settings to
obtain
the desired musical ambience.
When changing an
distribution
setting,
the
balance setting is
deselected.
There is a dif
ference in
sound quality between
the dif
ferent audio
sources (radio, CD...).
For optimum sound quality, the audio settings for Volume, Bass,
T
reble,
Equalizer
and Loudness can be adapted to the different sound sources,
which
may result in audible differences when changing source (radio,
CD...).
Check
that the audio settings for (Volume, Bass,
T
reble, Equalizer, Loudness) are adapted to
the
sources listened to. It is advisable to set the
AUDIO
functions (Bass,
T
reble, Fr-Re balance,
Le-Ri
balance) to the middle position, select the
"None",
musical ambience and set the loudness
correction
to the "Active" position in CD mode or
to
the "Inactive" position in radio mode.