Page 23 of 48

Black plate (19,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
New Vehicle Limited Warranty 19
Maintenance
As the vehicle owner, you are
responsible for the performance of
the scheduled maintenance listed in
your owner manual. Maintenance
intervals, checks, inspections, and
recommended fluids and lubricants
as prescribed in the owner manual
are necessary to keep your vehicle
in good working condition. Any
damage caused by owner/lessee
failure to follow scheduled
maintenance may not be covered by
warranty. Scheduled maintenance
includes such items as:
.Brake Pads/Linings
.Coolants and Fluids
.Filters
Buick LaCrosse eAssist®,
Buick Regal eAssist®,
Chevrolet Impala eAssist®and
Chevrolet Malibu Eco with
eAssist
®Coverage
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty and
Owner Assistance booklet, General
Motors of Canada Limited will
warrant certain eAssist components
for each LaCrosse eAssist, Regal
eAssist, Impala eAssist, and Malibu
Eco with eAssist for 8 years or
160 000 kilometers (100,000 miles),
whichever comes first, from the
original in-service date of the
vehicle, against warrantable repairs
to the specific eAssist components
of the vehicle.This warranty is for eAssist vehicles
registered and normally operated
in the United States or Canada,
respectively. In addition to the initial
owner of the vehicle, the coverage
described in this eAssist warranty
is transferable at no cost to any
subsequent person(s) who assumes
ownership of the vehicle within the
above-described 8 years or
160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this eAssist warranty.
This eAssist component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
eAssist Component Warranty.
Page 25 of 48

Black plate (21,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
Things to Know About the New Vehicle Limited Warranty 21
Warranty Repairs—
Component Exchanges
In the interest of customer
satisfaction, General Motors
of Canada Limited may offer
exchange service on some vehicle
components. This service is
intended to reduce the amount of
time your vehicle is not available for
use due to repairs. Components
used in exchange are service
replacement parts that may be new,
remanufactured, or refurbished.
Remanufactured parts meet
GM approved service parts
requirements and are made from
previously used components in a
process that involves disassembly,
inspection, cleaning, update of
software and replacement parts
as appropriate, testing and
reassembly.Refurbished parts meet GM
approved service part requirements
and are previously used parts that
are inspected, cleaned, tested, and
repackaged.
All exchange components used
meet GM standards and are
warranted the same as new
components. Examples of the types
of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can be
very important if a question arises
as to whether a malfunction is
caused by lack of maintenance or a
defect in material or workmanship.A“Maintenance Record”is provided
in the maintenance schedule
section of the owner manual for
your convenience in recording
services performed.
For your records, the servicing
dealer should provide a copy of the
warranty repair order listing all
warranty repairs performed.
Warranty Repairs—Recycled
Materials
Both Environment Canada
guidelines and GM support the
capture, purification, and reuse
of automotive air conditioning
refrigerant gases and engine
coolant.
As a result, any repairs GM may
make to your vehicle may involve
the installation of purified reclaimed
refrigerant and coolant.
Page 27 of 48

Black plate (23,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
Things to Know About the New Vehicle Limited Warranty 23
Maintenance Records
General Motors of Canada Limited
recommends that you retain receipts
covering performance of regular
vehicle maintenance. Repairs
required due to damage resulting
from lack of maintenance are not
covered under your warranty.
Receipts can be very important if a
question arises as to whether a
malfunction is caused by lack of
maintenance or a defect in material
or workmanship.
We suggest you keep these receipts
in the glove box literature portfolio.
Also a“Maintenance Record”form
is provided in the owner's manual
(Maintenance Schedule section) for
your convenience in recording
services performed.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can
fall upon and adhere to painted
surfaces on your vehicle. This
damage can take two forms;
blotchy, ringlet-shaped
discolorations, and/or small irregular
dark spots etched into the paint
surface.
Although no defect in the factory
applied paint causes this, General
Motors of Canada Limited will
repair, at no charge to the owner,
the painted surfaces of new
vehicles damaged by this fallout
condition within 12 months or
20 000 kilometres of purchase,
whichever comes first.
Warranty Distance Extensions
Prior to delivery, some kilometres
are put on your vehicle during
testing at the assembly plant,
during shipping and while at the
dealership. The dealership records
this odometer reading on the front
page of this warranty booklet at
delivery. For eligible vehicles, this
odometer reading is added to the
distance limits specified in the New
Vehicle Limited Warranty and the
Emission Control Systems Warranty
ensuring that you receive full benefit
of the coverage.
Warranty distance extensions
eligibility:
.Applies only to new vehicles
held exclusively in new vehicle
inventory.
.Does not apply to used vehicles,
GM owned vehicles, dealer
owned used vehicles, or dealer
demonstrator vehicles.