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In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task to be performed, like
“NavigationDestination Entry.” The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or“Destination Entry.”
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See “Retained Accessory Power
(RAP)” in the owner manual.Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or press
gon the
infotainment touchscreen on the
center stack.
.If voice recognition is
started from the steering
wheel control, the
instrument cluster displays
the selections and visual
dialog content.
.If voice recognition is
started from the
infotainment touchscreen ,
the selections and visual
dialog content are
displayed on both the
center stack display and the
instrument cluster display. 2. The audio system mutes and the
system plays a prompt followed
by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands described
in this section.
A voice recognition system
prompt can be interrupted while
it is playing by pressing
gagain.
For example, if the prompt
seems to be taking too long to
finish, press
gagain and the
beep should happen right away.
There are two voice prompt modes
supported:
.Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
.Short prompts: The short
prompts provide simple
instructions about what can be
stated.
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If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.Canceling Voice Recognition
.Press the Home screen button.
Pressing this button will
terminate the voice recognition
session.
.Press or say“Cancel”or“Exit” to
terminate the voice recognition
session and display the screen
from which voice recognition
was initiated.
.Pression the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated.
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form or direct
commands that state the application
and the task.
For best results:
.Listen for the prompt and wait
for the beep before saying a
command or reply.
.Say “Help” or look at the screen
display for example commands.
.A voice recognition system
prompt can be interrupted while
it is playing by pressing
gagain.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt to
complete, press
gagain and
wait for the beep.
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.Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
.Usually Phone and Audio
commands can be spoken in a
single command.
For example,“Call Dave Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
.Navigation destinations are too
complex for a single command.
First, state a command that
explains the type of destination
needed, such as I want
directions to an “Address,”
“Navigate to an intersection,” “I
need to find a Place of Interest
or POI,” or“Directions to a
Contact.” The system responds
with requesting more details.
After saying “Place of Interest,”
only major chains are available
by name. Chains are businesses
with at least 20 locations. For other POIs, say the name of
a category like
“Restaurants,”
“Shopping Malls,” or“Hospitals.”
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered. If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call Dave Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “Make your
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selection from the list using the
manual controls, press the Back
screen button to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say“Back” or press the Back
screen button to go to the previous
screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on the instrument cluster or the
infotainment touchscreen. Press the
Dismiss button to make the pop-up
go away.
Pressing
gwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
All audio screens have a voice
recognition button (
g) to launch
audio voice recognition. If the voice
button is pressed in a radio screen,
the voice commands for radio and
media features are available.
“Switch to AM”: Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM”: Switch bands to
FM and tune to the last FM radio
station. “Switch to XM”:
Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to
Tune to the radio station whose
frequency is identified in the
command (like “one oh one
point one”).
“Tune to
HD”: Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to
HD”: Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to
the HD Radio station whose
frequency and HD channel is
identified in the command.
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“Tune to XM
radio station whose channel number
is identified in the command.
“Tune to XM
radio station whose channel name
is identified in the command.
Voice Recognition for Audio
My Media
If browsing My Media when the
voice button is selected, the voice
recognition commands for My Media
features are available.
“Play Artist”: Begin a dialog to
enter a specific artist name.
“Play Artist
Begin playback of the media
selection identified in the command.
“Play Album”: Begin a dialog to
enter a specific album name.
“Play Album
Begin playback of the identified
album name in the command. “Play Song”:
Begin a dialog to
enter a specific song name.
“Play Song
playback of the identified song
name in the command.
“Play Genre”: Begin a dialog to
enter a specific genre.
“Play Genre
Begin playback of the media
selection identified in the command.
“Play Playlist”: Begin a dialog to
enter a specific playlist name.
“Play Playlist
Begin playback of the identified
playlist in the command.
“Play
music from a specific device
identified by name. The device
name is the name displayed on the
screen when the device is first
selected as an audio source.
“Play Chapter”: Begin a dialog to
enter a specific name. “Play Chapter
Begin playback of the media
selection identified in the command.
“Play Audiobook”:
Begin a dialog
to enter a specific name.
“Play Audiobook
media selection identified in the
command.
“Play CD Track
number>”: Begin playback of the
CD at the track identified in the
command.
“Play Episode”: Begin a dialog to
enter a specific name.
“Play Episode
media selection identified in the
command.
“Play Podcast”: Begin a dialog to
enter a specific name.
“Play Podcast
media selection identified in the
command.
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“Destination Address”:Begin a
dialog to enter a specific destination
address, which includes the entire
address consisting of the house
number, street name, and city and
state.
“Destination Intersection”: Begin
a dialog to enter a specific
destination intersection.
“Destination Place of Interest”:
Begin a dialog to enter a destination
Place of Interest category or major
brand name (if equipped).
Not all brand names of businesses
are available for voice entry. Most
major chains, such as chains with
more than 20 locations, should be
available to search for by name, but
the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might
have to be located by category,
such as fast food, hotels, or banks.
“Destination Contact”: Begin a
dialog to enter a specific destination
contact name. “Cancel Route”:
End route
guidance.
Voice Recognition for the
Phone
“Call
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“CallAt Home
“At Work,” “On Mobile,” or“On
Other”: Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“Pair Phone”: Begin the Bluetooth
pairing process. Follow instructions
on the radio display.
“Redial”: Initiate a call to the last
dialed number. “Switch Phone”:
Select a different
phone for outgoing calls.
“Voice Keypad”: Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice mail”: Initiate a call to voice
mail numbers.
Voice Pass-Thru
Voice pass-thru/Siri®Eyes Free
allows access to the voice
recognition commands on
the cell phone, for example,
Siri or Voice Command. See
the cell phone manufacturer's
user guide to see whether the
cell phone supports this feature.
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Steering Wheel Controls
g(Push to Talk):Press to answer
incoming calls and start voice
recognition.
c(End Call): Press to end a call,
decline a call, or cancel an
operation. Press to mute or unmute
the infotainment system when not
on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see
Infotainment on page 3.
PHONE: Press this screen button
to enter the phone main menu.
Audio System
When using the Bluetooth phone
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Press just above the
chrome volume bar during a call to
change the volume level. The adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, see
Infotainment on page 3.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone.
Pairing Information
.A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
.Up to 10 devices can be paired
to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see
“Linking to a Different
Phone” later in this section.
Pairing a Phone
1. Press the PHONE screen button.
2. Select PHONES and select Pair Device.
3. A four-digit Personal Identification Number (PIN)
appears on the display. The PIN,
if required, may be used in
Step 5.
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4. Start the pairing process on thecell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate “Cadillac CUE” on the
display. Follow the instructions
provided in Step 3 on the cell
phone to enter the PIN or
confirm the six-digit code shown
on the display. After the PIN is
successfully entered or the code
is confirmed, the system
responds with “
has been successfully paired”
when the pairing process is
complete.
6. If “Cadillac CUE” does not
appear, turn the phone off or
remove the phone battery and
retry.
7. If the phone prompts to accept connection or allow phone book
download, select Always Accept
and Allow. The phone book may
not be available if not accepted. 8. Repeat Steps 1−7 to pair
additional phones.
Listing All Paired and Connected
Phones
1. Press the PHONE screen button.
2. Select PHONES.
Disconnecting a Connected Phone
1. Press the PHONE screen button.
2. Select PHONES.
3. Press the
znext to the phone to
disconnect.
Deleting a Paired Phone
Only disconnected phones can be
deleted.
1. Press the PHONE screen button.
2. Select PHONES.
3. Press the
Mnext to the phone
to delete and follow the on
screen prompts. Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
paired to the Bluetooth system.
1. Press the PHONE screen
button.
2. Select PHONES.
3. Select the new phone to link to from the not connected
device list.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode, press the PHONE
icon on the Home Page to display
“Call View.”
.While the active call is
hands-free, press the Handset
screen button to switch to the
handset mode. The screen
button changes to Handsfree
once the Bluetooth device
confirms it is operating as
handset.