2015 AUDI Q7 tow

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Emergency situations
General
This chapter is intended for trained emer­
gency crews and working personnel who have the necessary tools and equipment to
perform these operations.
Starting by pushing or
towing
(D Note
Your v ehicl e is e quipped w ith an automatic
tra nsm iss io n. Cons eque ntly, the e ngine
cann ot be started by pus hing o r tow ing.
Starting with jumper
cables
If necessary, the engine can be started by
connecting it to the battery of another vehi­
cle.
If th e engine shou ld fail to start because of a
d ischarged o r weak battery, the battery can be
connected to the battery of
another veh icle,
usi ng a
pair of jumper cables to start the en­
gine .
Jumper c ables
Use only jumper cab les of sufficiently large
cross section to carry the starter cur rent safe­
l y. Refer to the man ufacturer's specifications.
Use only jumper cables with
insulated te rm i­
na l clamps w hich are d istinctly mar ked:
plus(+ ) cable in mos t ca ses co lore d red
minus(-) cable
i n most cases colored black .
A WARNING
Batteries con tai n elec trici ty, a cid, and gas.
Any o f these c an caus e ve ry ser ious or f atal
injury . Foll ow the instruc tions below fo r
safe han dling of your veh icle's battery .
- Alw ays s hield y our eyes and a void le an­
ing over the batte ry w henever possib le .
Emergency situations 31 7
- A discharged battery can freeze at tem­
pe rat ures just below 32 °F (0 °C). Before
connecting a jumpe r cable, you must
thaw the frozen battery c omp lete ly, ot h­
e rwise it could explode.
- Do not allow battery acid to co ntact eyes
or skin . Fl ush any con tacted area wi th
wat er immediately .
- Imp roper use of a booster battery to
s tart a vehicle may cause an ex plosion.
- Vehicle batter ies generate expl osive gas­
es. Keep sparks, flame and lighted c iga­
rettes away from ba tte ries.
- Do not t ry to jump start a ny ve hicle w it h
a low ac id leve l in the battery.
- The voltage of the booste r batte ry m ust
also have a 12-Vo lt rat ing. T he capac ity
(Ah) of the booste r batt ery sho uld not b e
lowe r than that of th e discharged bat­
t ery. Use o f batt eries of d iffe ren t vol tage
or su bstan tia lly differen t "Ah" rat ing
may cause an exp losion and pers onal in­
jury .
- N ever ch arge a fr ozen batt ery. Gas t ra p­
pe d i n the ice may c ause an ex plosion .
- N ev e r ch arge o r use a batt ery th at h as
been fro zen . Th e batte ry case may have
be weake ned.
- U se o f batter ies of di ffere nt vol tage or
substantially differen t ca pa city (Ah) rat ­
i ng may cause an exp losion and injury .
T he ca pa c ity (Ah) of the booster battery
should not be lower than that of the dis­
charged battery.
- Before you check anything in the engine
compa rtment, always read an d heed a ll
WARNINGS¢
page 256.
(D Note
- App lyi ng a hi gher vo ltage booste r ba t­
t ery wi ll cause expens ive damage to sen ­
sit ive e lectronic components, such as
cont ro l units, relays, rad io , etc.
- There must be no electrical c ontact be ­
tween the vehicles as otherw ise current
co uld already start to f low as soon as t he
posi tive(+) terminals a re con nect ed. ..,. •
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-Jumper cables must be long enough so
that the vehicles do not t ouch.
- W hen connecting jumper ca bles, make
sure that they cannot get caught in any
moving parts in the eng ine compart­
ment.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
Q page 256.
(D Note
Improper hook-up of jumper cables can ru­
in the generator.
- Always connect POSITIVE( +) to POSI ­
TIVE(+), and NEGATIVE(-) to NEGATIVE
( - ) ground post of the battery manager
control unit.
- Check that all screw plugs on the battery
cells are screwed in firmly. If not, tighten plugs prior to connecting clamp on nega­
tive battery terminal.
- Please note that the procedure for con­
nect ing a jumper cable as described
above applies spec ifically to the case of
your vehicle be ing jump started . When
you are giving a jump start to another ve­
hi cle, do
not connec t the negat ive (-) ca­
ble to the negat ive( -) term inal on the
discharged battery ©¢
fig. 2 73. In ­
stead, securely connect the negative( -)
cable to e ither a solid metal component
that is firmly bolted to the engine block
or to the engine block itse lf. If the bat­
tery that is being charged does not vent
to the outside, escaping battery gas
could ignite and exp lode!
Em erg en cy si tuation s 319
Emergency towing
with commercial tow
truck
General hints
Your Audi requires special handling for tow­
ing.
T he following information is to be used by
commercial tow t ruck operators who know
how to operate their equipment safely.
- Never tow your Audi , towing will cause
damage to the engine a nd transmi ssion.
- Never wrap th e safet y chain s or winch c a­
ble s around th e brak e lin es.
- To prevent unne ce ss ary dam age, your Aud i
mu st be t ransp orted with a flat bed truck .
- To load th e vehi cle on to the fl at bed, us e
the t owing loop found in the vehicle t ool s
and atta ch to the front or rear anch o rage
¢ page 320 and Qpage 320 .
A WARNING
A vehicle being towed is not safe for pas­
sengers. Never allow anyone to ride in a
vehicle be ing towed, for any reason.
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320 Emergency situations
Front towing loop
Do not install the front towing loop until it is
needed.
Fig. 274 Right fron t bumper: Removing t he cover
Fig. 275 Righ t fron t bumper wit hout cove r: Screwing
i n towing loop
The towing loop fits into the threaded hole lo­
cated on the right side of the front bumper
and covered by a cover when not in use.
• Remove the towing loop from the vehicle
tool kit
c> page 304.
• Carefully remove the cover c> fig. 274.
• Screw the towing loop tightly into the
threaded hole as far as it will go
c> fig . 2 75 .
When it is no longer needed, unscrew the
towing loop and put it back into the vehicle
toolkit. Be sure to have the towing loop stored
in the vehicle at all times .
A WARNING
If the towing loop is not screwed in as far
as it will go, the thread can pull out when
the vehicle is towed -potential risk of an
accident.
Rear towing loop
Do not install the rear towing loop until it is
needed .
Fig. 276 Rear bumper: Cover
Fig. 277 Rea r bumper: Screw ing in tow ing loop
On the right sid e of the rear bumper there is a
threaded hole for the towing loop. The
threaded hole is protected by a cover.
• Remove the towing loop from the vehicle
tool kit
c> page 304 .
• To release the cover from the bumper, press
it in by applying short, sharp pressure to the
outer part
c> fig . 2 76.
• Screw the towing loop tightly into the
threaded hole as far as it will go
c> fig. 2 77.
Unscrew the towing loop again afte r use and
install the cover in the bumper. Return the
towing loop to the toolkit . Be sure to have the
towing loop stored in the vehicle at a ll times.
A WARNING
If the towing loop is not screwed in as far
as it will go, the thread can pull out when
the veh icle is towed - potential risk of an
accident.

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Loading the vehicle onto a flat bed truck
Fig. 278 Ve hicle on fla t bed tr uck
Front hook up
.. Align the vehicle with the centerline of the
car carr ier ramp.
.. Attach the winch hook to the front towline
eye previously installed .
Rear hook up
.. Align the vehicle w ith the centerline of the
car carrier ramp.
.. Attach the winch hook to the rear towline
eye previously installed.
(D} Tips
Check carefully to make sure the hook- up
is secure before moving the car up the flat­
bed truck ramp .
Lifting vehicle
Lifting with workshop hoist and with
floor jack
The vehicle may only be li~ed at the lifting
points illustrated .
Fig. 279 Fro nt l ift ing po int
Emergenc y situ ation s 321
Fig. 280 Rea r liftin g po int
.,. Read and heed WARNING c::> .&, .
.,. Locate lifting points c::> fig. 2 79 and
¢ fig. 280 .
.,. Adju st lifting arms of wo rkshop ho ist o r
floor jack to ma tch veh icle lifting points.
.. Insert a rubbe r pad be tween the floor jack/
workshop hoist and the lift ing points.
If y ou mu st lift your veh icl e with a fl oor jack
to w ork und erneath , be sure the vehicle is
safel y supported on stand s intended for thi s
purpo se .
Front lifting point
T he lifti ng point is loca ted o n the floo r pan re­
i nforcemen t abo ut a t the same level as the
jack mounting point
c::> fig. 279. Do not lift
the vehicle at the vertic al sill reinforcement.
Rear lifting point
T he lifting point is located o n the vert ica l rein­
f o rcement of the lower s ill for the on board
jack
c::> fig. 280 .
Lifting with vehicle jack
Refer to c:;, page 309.
A WARNING
-To reduce the risk of ser ious injury and
veh icle damage.
- Always lift the vehicle only at the spe­
cia l workshop hoist and floor jack lift
points illustrated
c:;, fig. 279 and
c:;, fig. 280.
- Fail ure to lift the veh icle at these
-
po ints could cause the vehicle to tilt or ..,.

324 Technical Dat a
designated seating position) and luggage
weight¢ .&,.
Gross Axle W eight Rating
The Gross Axle Weight Rating is the maximum
l oad that can be applied at each axle of the
vehicle ¢Lr!, .
Vehicle capacit y weight
The vehicle capac ity we ight (max. load) is list­
ed on the driver's side B-p illar.
A WARNING
- T he Gross Vehicle Weight Rat ing for your
vehicle, fo und on the safety compliance
label on the driver's side B -pillar, must
never be exceeded under any circumstan­
ces. Exceeding the Gross Vehicle We ight
Rating of your vehicle is likely to damage
your vehicle, and such damage will not
be covered by your Lim ited New Vehicle
Warranty. Exceeding the Gross Vehicle
We ight Rating will also change the per­
formance and handling cha racte rist ics of
yo ur vehicle, which cou ld cause a crash
result ing in se rious in jury or death.
- T he Gross Veh icle Weight Rat ing fo r yo ur
vehicle would be exceeded if yo ur vehicle
is simultaneo us ly equipped with Panor­
amic sliding sunroo f; th ird-row seating;
Dimensions
Length
Width
Width (across mirrors) Height (unloaded) al trailer towing
equipment (factory or
dea le r-installed), and running boards
(dealer-installed). UNDER NO CIRCUM­
STANCES MAY ALL SUCH ITEMS BE IN­
STA LLED ON THE SAME VE HICLE .
- The actual Gross Ax le Weig ht Rating at
the front and rear ax les should not ex­
ceed the permissible weights, and the ir
comb inat io n must not exceed the Gross
Vehi cle Weight Rating.
- Exceeding permiss ible weight ratings can
result i n ve hicl e damage, a ccidents and
personal inj ury.
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CD Note
- The vehicle capacity weight figu res apply
when the load is d istr ibuted evenly in the
vehicle (passenge rs and luggage). When
t ransport ing a heavy load in the lugg age
compar tment, carry the load as near to
t he rear ax le as possible so that the vehi ­
cle's handling is not impaired.
- Do not exceed the maximum permissib le
ax le loads or the maximum gross vehicle
we ight . A lways remember that the vehi ­
cle's handling w ill be affected by the ex­
tra load. Therefore, ad just your speed ac­
cordingly.
- Always observe local regulat ions.
in (mm)
200 .3 (5089)
in (mm) 78.1 (1983)
in (mm) 85 .7 (2 177)
in (mm) 68.4 (1737)
al The he ight of the veh icle depen ds on the tires and th e su spension.
When driv ing up steep ramps, on rough roads,
over curbs, etc . it is important to remember
that some parts of your vehicle, such as spoil-ers
or exha ust system components, may be
close to the ground. Be carefu l not to damage
them.
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326 Consumer Information
Consumer Information
Warranty coverages
You r Audi i s covered by the following war­
ranties:
- New Vehicle Limited Warranty
- Limited Warranty Against Corrosion Perfo-
ration
- Emissions Control System Warranty
- Emissions Performance Warranty
- California Emissions Control Warranty (USA
vehicles only)
- California Emissions Performance Warranty
(USA vehicles only)
Detailed information regarding your warran­
ties can be found in your
Warranty & Mainte­
nance booklet .
Operating your vehicle
outside the U.S.A. or
Canada
Government regu lations in the United States
and Canada require that automobiles meet
specific emission regulations and safety
standards. Therefore, veh icles built for the
U.S.A . and Canada differ from vehicles sold in
other countries .
If you p lan to take your vehicle outside the
continental limits of the United States or Can­
ada, there is the possibility that:
- unleaded fuels for vehicles with cata lytic
converter may not be available;
- fuel may have a considerably lowe r octane
rating. Improper fuel may cause engine
damage ;
- service may be inadequate due to lack of
proper service facilities, tools or testing
equipment ;
- replacement pa rts may not be readily availa­
ble.
- Navigation systems for vehicles built for the
U.S.A. and Canada will not necessar ily work
in Europe, and may not work in other coun­
tries outside North America .
(D Note
Audi cannot be responsible for mechanical
damage that could result from inadequate
fuel, service or parts availability.
Audi Service Repair Manuals and Literature
Audi Official Factory Service Manuals and Lit ­
erature are published as soon as possible after
model introduction. Service Manuals and liter­
ature are available to order from the Audi
T echnical Literature Ordering Center at:
www.audi.techliterature.com
Maintenance
General
Your vehicle has been designed to help keep
maintenance requirements to a minimum.
However, a certain amount of regular mainte­
nance is still necessary to assure your vehicle's
s afety, economy and rel iability. For detailed
vehicle maintenance consult your Warranty &
Maintenance booklet.
Under difficult operating conditions, for ex­
ample at extremely low outside temperatures,
i n very dusty regions , when towing a trailer
very frequently, etc., some service work
should be performed between the intervals
specified. This applies particularly to:
- oil changes, and
- cleaning or replacing the air filter .
(® For the sake of the environment
By regularly maintaining your vehicle, you
help make sure that emission standards
are maintained, thus minimizing adverse
effects on the environment.
Important considerations for you and
your vehicle
The increasing use of electronics, sophisticat­
ed fuel injection and emission contro l sys-
tems, and the genera lly increasing technical
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A
Accessories 328
Adapt ive A ir Suspension ........... .. . 157
Cargo mode in the MMI ....... ... .. . 162
Controls . . . . . . . . . . . . . . . . . . . . . . . . . 15 7
Descr ipt ion . ............. .... .. ... 157
H igh level . ...... ..... ... .. .. .. ... 157
Highway leve l .. ... .... ... .. .. .. ... 157
Instrument cluster display .. ... .. .. . 160
Jacking mode when changing a flat tire 161
Low level . .. ............. .... .. ... 157
Normal level ............. .... .. ... 157
Segment display .................. 159
Sett ing the driving modes .. .. .. .. .. . 159
Trailer towing mode ................ 161
Using sw itch for cargo mode .. .. .. .. . 162
War ning/ indicator lights . .. .. .. .. .. .. 17
Adaptive cruise control ............. .. 115
Changing speed . ........ ... .. .. .. . 119
C leaning the sensor ......... .. .. .. . 243
D river info rmation ........ .. .. .. .. . 122
Driver intervention prompt ... .. .. .. .
D riving in t raffic .. ....... ... .. .. .. .
Driving program .. ..... ... ... ... .. .
Error messages ... .... ... .. .. .. .. .
Open road .. ............. .... .. .. .
Override 126
116
126
124
116
116
Request for driver to assume control .. 116
Save speed . . . . . . . . . . . . . . . . . . . . . . . 118
Sett ing distance ......... ... .. .. .. . 120
Sett ings . .. ............. .... .. .. . 126
Sett ing t ime interval ............... 120
Specia l dr iv ing s ituations .. .. .. .. .. . 12 7
Status messages . ..... ... .. .. .. .. . 124
Switching on and
off ...... .. .. .. .. . 118
System limits ... .. .... ... .. .. .... . 127
Temporarily turning
off . . . . . . . . . . . . . 120
warn ing/ indicator lights . .. .. .. .. .. . 123
Adaptive light . .... ..... ... .. .. .. .... 62
defective . . . . . . . . . . . . . . . . . . . . . . . . . . 3 7
AdBlue .. .. .. ................. .. ... 25 2
Fil ling 254
M essages in the instrumen t cluster dis-
p lay ... .. .. .. .... .. .... ... .. .. ... 253
Inde x 331
Adding
E . l ngine coo ant ..... . ... ...... ... .. 264
Engine oi l ... .. .. .. . .. ... .... ... .. 261
Windsh ie ld washer fluid ............ 270
Additional accessor ies
Additives Engine o il
Adjusting 328
261
Instrument cluster illuminat ion ....... 13
Steering co lumn electrically ......... 105
Steering column manua lly .......... 105
Adjusting front seats . . . . . . . . . . . . . . . . .
7 4
Airbag
Warning/ind icator lights ........ .. .. . 16
Airbag system . . . . . . . . . . . . . . . . . 182, 198
Advanced Airbag System ....... ... .. 186
Advanced Airbag System components . 189
Care ............................. 196
Children .. .. .. .. .... ........... .. 204
Child restraints ... .. . .. ... .... ... .. 205
Components (front airbags) .. ... .. .. 189
Danger of fitting a child safety seat on
the front passenger seat ........ .. .. 184
Disposa l ......................... 196
Front a irbags . . . . . . . . . . . . . . . . 186, 187
How do the front airbags work? ...... 191
How many a irbags does my vehicle
have? ....... ... .. ............... 189
How the Advanced Airbag System com-
ponen ts work togethe r ............. 190
Important th ings to know .... ... .. .. 182
Indicator lig ht ..... . ... ...... ... .. 193
Monito ring . ..... ... .. .. ..... ... .. 193
PASS ENGER AIR BAG OFF light ... .. .. 193
Repairs ... .. .. .. .... ........... .. 196
Safety instructions ................. 195
S ide a irbags ...................... 197
S ide curtain airbags .. .. .. ..... ... .. 200
Weight-sensing mat ............... 204
When must the system be inspected? . 193
Air conditioning
refer to Climate controls . . . . . . . . . . . . . 94
Air distribution Climate controls .. ................. . 97
Four- zone automatic comfort air condi-
tion ing . .. .. .. .. .. ............... 102
Air poll utants filte r
Climate controls .... . .. ..... ... .. .. . 94
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Doors
Power child saf ety lock . ... .. .. .. .. .. 48
Dr iver information system ... .. .. .. .. .. 2 1
Di gita l speedomete r ...... .. .. .. .. .. 22
D river info rmation messages . . . . . . . . . 30
Open door or rear lid warning . . . . . . . . . 22
Outside temperature display . ... .. .. .. 22
Sound system display .. ... .. .. .. .. .. 21
D river seat
refer to Seat ing pos it ion ... .. .. .. .. . 164
Driver's seat ................. .... ... 75
Driver's seat memory . . . . . . . . . . . . . . . . . 76
Activating remote control key . . . . . . . . . 77
Recall ing a seat posit ion ... .. .. .. .. .. 76
Sto ring a seat position . . . . . . . . . . . . . . . 76
D riving messages . . . . . . . . . . . . . . . . . . . . 30
Driving mode
refer to Adaptive Air Suspe nsion. 157, 1 59
Driving offroad Driving through water ......... ... .. 236
Driving tips .... ........... ... ... .. 235
Rul es of behav io r ............ .. .... 235
S and and m ud ........... .... .. .. . 236
Snow-covered groun d ..... .. .. .. .. .
236
Unpaved roads ........... .... .. ... 23 6
Driving safe ly .......... ...... .... .. 163
Driving through water ... ... .. .. .. .. . 236
D riving t ime . . . . . . . . . . . . . . . . . . . . . . . . 24
Duplicate key . . . . . . . . . . . . . . . . . . . . . . . 38
D ust filter
Climate controls . . . . . . . . . . . . . . . . . . . . 94
E
Easy en try featu re .. ..... ... .. .. .. .. . 10 6
E fficiency program . . . . . . . . . . . . . . . . . . . 26
Fue l economy messages . ...... ... ... 27
M emory levels . . . . . . . . . . . . . . . . . . . . . 25
Othe r equipmen t ......... .. .. .. .. .. 2 7
Electric seat adjustment
refer to Power seat . . . . . . . . . . . . . . . . . 7 5
Electro nic differential lock (EDL) . ... .. . 223
Warn ing/ indicator lights . . . . . . . . . 16, 18
E le ctr onic immobili ze r ...... .. .. .. .. .. 40
Electronic power co ntrol
( E PC) wa rn ing/indicator light ... ... ... 15
Electronic speed limiter . . . . . . . . . . . . . . . 28
Inde x 335
Electronic Stabilization Cont ro l (E SC) ... 223
Hill descent contro l ..... .... ... .. .. 224
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Offroad mode .. .. .. . .. ... .... ... .. 224 •
Warning/ind icator lights .......... .. . 16
E merge ncy flashe r . . . . . . . . . . . . . . . . . . . 63
Wa rning/ind icator lights ..... ... .. .. . 16
Emergency locking of doors ............ 45
Emergency operation Rear lid . .. .. .. .. .. ............... . 48
Emergency starting . .. .. ..... ... .. .. 317
Emerge ncy towing ... . .. .. .. ... ... .. 319
Energy management ... .. .... ... .. .. 228
Battery power . .. .... ........... .. 229
Driver notification ................. 229
Engine Compartment .... .. . .. .. ..... ... .. 258
Coolant ... .. .... .. . .. .. ..... ... .. 262
Data ..... .. .. .. ... ............ .. 325
Hood ..... .. .. .. ................. 256
Start ing . . . . . . . . . . . . . . . . . . . . 107, 108
Starting with jumpe r cables ........ . 317
Stopping ........ .. ............... 108
Engine compartment
Safety instr uctions .. ........... .... 256
Work ing the eng ine compartment .. .. 256
Engine coolant system . .. ..... ... .. .. 262
Adding coo lant ..... . .. .. ..... ... .. 264
Checking coolant level .............. 263
Checking the engine coolant level ... .. 263
Malfunction . . . . . . . . . . . . . . . . . . . . . . . 32
Radiator fan ..... .. ............... 265
E ngine coolant temperature
Temperat ure gauge ............ .... . 10
E ngine hood
Closing ... .. .... .. . .. .. ..... ... .. 2 56
How to re lease the hood ..... ... .. .. 256
Engine o il ..... ... .. ............... 258
Adding ... .. .. .. ............... .. 261
Addi tives .... .. ...... ........... .. 261
Chang ing ... .. .... .. ... ..... ... .. 261
Checking the engine oil leve l .. ... .. .. 260
Consumption . ..... . .. .. ..... ... .. 259
Ind ications and conditions requir ing ex-
tra checking . .. .. ............... .. 260
Oil grades . .. .. .. ................. 258
Recommended oil check intervals . .. .. 260
Spec ificat io n and viscosity .......... . 258