2015 AUDI Q5 ESP

Care and cleaning
Component Situation Solution
Deco ra ti ve part s/
Deposits Mild soap solution al, a cleaning solution suitable for stain-
trim less stee l,. if necessary
P ain t Paint damage Refe r to the pa int number on the vehicle data label, repair
with touch up pa int
r=;, page 277
Spilled fuel Rinse with water immediately
Surface rust Rust remover, then protect with hard wax; for questions,
refer to an authorized A udi dealer.
Corrosion Have it removed by an author ized Audi dealer .
Water no longer Protect w ith hard wax (at least twice per year)
beads on the surface
of clean paint
No shine even though Trea t wi th su itab le polish; then apply paint p rotectant if
paint has been pro- the polish that was used does not conta in any protectant
tected/paint looks
poor
Deposits such as in- Dampen w ith water immediately and remove with a micro-
sects, bird dropp ings, fiber cloth
t ree sap and road sa lt
Grease-based con-Remove immediate ly w ith a mild soap solution a) and a
taminants such as soft cloth
cosmetics or sunblock
Carb on part s Deposits clean
the same way as painted parts r=;, page 208, Car
washes
aJ Mild soa p solut ion: maxim um two tablespoons of neutral soap in 1 quar t (l liter) of water
Internal cleani ng
Component Situation Solution
W indows
Deposits Glass cleaner, then wipe dry
Decorati ve parts / Deposits M
ild soap so lution al
trim
Pla stic part s
Deposits Damp clo1th
Heavier deposits Mild
soap solution a>, detergent-free plastic cleaning solu-
tion, if necessary
Di sp lay s Deposits Soft cloth with LCD cleaner
Cont ro ls Deposits Soft brush, then a soft cloth with a mi ld soap solutional
Safet y belt s Deposits Mild soap solutiona >, allow to dry before letting them re-
tract
210

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Care and cleaning
Component Situation Solution
Te xtile s
Deposits adhering to Vacuum cleaner
artificial leather, the surface
Alcantara Water-based depos its Absorbent
cloth and mild soap solutiona)
such as coffee, tea,
b lood, etc.
Oil-based deposits Apply a m ild soap solutiona>, blot away the dissolved oil or
such as oil, make-up, dye, treat afterward with water, if necessary
etc.
Special deposits such Specia l sta in remover, blot with absorbent material, treat
as ink, na il polish, la- afterward with mild soap solution, if necessarya>
tex paint, shoe pol-
ish, etc.
Natural leather Fresh stains Woo
l cloth with a mild soap solutiona>
Water-based deposits fresh stains : absorbent cloth
such as coffee, tea, dried stains: stain remover suitable for leather
blood, etc.
Oil-based deposits Fresh stains: absorbent cloth and stain remover sui tab le
such as oil, make-up, for leathe r
etc. dried stains: Oil cleaning spray
Special deposits such Spot remover suitable for leather
as ink, nai l polish, la-
t ex paint, shoe po l-
ish, etc.
Ca re Regularly apply conditioning cream that protects from
light and penetrates into the mate rial. Use specially-col-
ored conditioning cream, if necessary.
Carbon parts Deposits clean the same way as plastic parts
a) Mild soap sol ution : maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
.8, WARNING
The windshield may not be treated with wa­
ter-repelling windshield coating agents . Un­
favorab le conditions such as wetness, dark­
ness, or low sun can resu lt in increased glare.
Wiper blade chatter is also possible.
@ Note
- Headlights/tail lights
- Never clean headlights or tail lights with a
dry cloth or sponge.
- Do not use any cleaning product that con­
tains alcohol, because they could cause
cracks to form.
- Wheels
-
- Never use any paint polish or other abra­
sive materials.
- Damage to the protective layer on the
rims such as stone chips or scratches must
be repaired immediately.
- Sensors/camera lenses
-Never use warm or hot water to remove
snow or ice from the camera lens. This
could ca use the lens to crack.
- Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
- Door windows
-Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To
211

Fuel and Refu elin g
Many gasoline grades are blended to perform es­
pecially we ll for winter or summer driving . Dur­
ing seasona l change-over, we suggest that you
fill up at busy gas stations where the seasonal
adjustment is more likely to be made in time.
@) Note
-Fuels containing a high percentage of etha­
nol such as ESO and E85 may only be used in
vehicles with flexible fuel* engines. Using
high ethanol fuel in vehicles not equipped
with flexible fuel* engines can cause severe
engine damage.
- Methanol fuels which do not meet these re­ quirements may cause corros ion and dam­
age to plastic and rubber components in the
fuel system.
- Do not use fuels that fail to meet the spec i­
fied criter ia in this chapter.
- If you are unable to determine whether or
not a particular fue l blend meets the speci­
ficat ions, as k your service station o r its fuel
supplier.
- Do not use fuel for wh ich the contents can­
not be identified.
- Fuel system damage and performance prob­
lems resu lting from the use of fue ls differ­
ent from those specified are not the respon­
sibility o f Audi and are not covered unde r
the New Vehicle or the Emission Control
System Warranties .
- If you experience a loss of fue l economy or
driveability and performance problems due
to the use of one of these fuel b lends we
'
recommend that you switch to unblended
fuel.
Ethanol fuel (Bio -ethanol)
App lies to vehicles: with flex ible fuel engine
You con recognize vehicles with a flexible fuel
engine by looking at the label on the inside of
the fuel filler flop.
Vehicles with flexible fuel engines may be operat­
ed with bio-ethanol fuels such as E85 (85% etha­
nol and 15% gasoline) or with unleaded gasoline
(91 AKI/ROZ 95). The vehicle may also be operat­
ed w ith a m ixture of these fuels.
214
Your fuel consumption wi ll increase when using
bio -ethano l fue ls due to the lower amount of en­
ergy contained per unit volume in ethano l.
Warming up the fle xible fuel engin e in low
t e mperatu res
Due to the chemical composition of bio -ethanol,
a certain amount of fuel ends up in the engine oil
when driving short distances in very low temper­
atures. This fuel evaporates again when the en­
gine is warmed up.
II Please war m up e ngi ne .
If the driver message appears in the instrument
cluster disp lay, drive with a warm engine to re­
duce the oil leve l.
(D Note
-Never fill with methanol or with a h igher
percentage of bio-ethanol than 85% (E85).
A higher percentage of bio-ethanol in the
fuel can cause damage to the engine or to
the fuel system.
- If you use only E85, it is recommended to
fill the fue l tank comp lete ly with unleaded
premium grade gasoline every 5,000 miles.
- If you experience starting, rough id le or hes­
itat ion driveab ility problems, fill the fuel
tank comp letely with unleaded premium
grade gasoline and drive it normally until
the gaso line is used. See your author ized
Audi dealer if the problem persists .
- Inform your author ized Audi dealer that you
are operating or have operated the vehicle
with E8S.
- Read and follow the information and t ips
about gasoline~
page 213 .
(D Tips
It may take longer to start the engine when
the outs ide temperature is very cold. If poss i­
ble, use winterized fue l if tempe ratures are
below freezi ng.

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Static electricity can cause sparks that can ignite fuel vapors released during refueling.
- Never smoke or have an open flame any­
where in or near your vehicle when refueling or filling a portable fuel container.
- For your safety, we strong ly recommend
that you do not travel with a portable fuel
container in your vehicle. The container, full
or empty may leak and could cause a fire,
especially in a crash.
- If, under exceptional circumstances, you
must transport a portable fuel container,
please observe the following:
- Never fill a portable fuel container whi le it
is anywhere in or on the vehicle (for exam­
ple, in the luggage compartment, or on
the trunk). Static electricity can bui ld up
while filling and can ignite fuel vapors causing a fire.
- Always place a portable fuel container on
the ground before filling.
-Always keep the fi ller nozzle complete ly
ins ide the portable container before and
during filling.
- If filling a portable container made of
metal, the filler nozz le must always be in
contact w ith the container . Th is will help
prevent static e lectricity from discharg ing
and cause a fire .
- Never sp ill fuel inside the vehicle or lug­
gage compartment. Fue l vapors are highly
flammab le.
- Always observe local and state/provincial laws rega rding the use, storage and trans­
portat ion of fuel contai ners.
- Make certa in the fuel container meets in­
dustry standards (ANSI/ ASTM F852 -86) .
(D Note
If any fuel has spilled onto the car, it shou ld
be removed immediately to prevent damage
to the paint .
@ For the sake of the environment
As soon as the correctly operated nozzle sw itches off automatically for the first time,
the tank is full . Do not try to add more fuel
Fu el a nd R efu elin g
because f uel may spill out. In addition, the
expansion space in the fuel tank will be fi lled -
causing the fue l to overflow when it becomes
warm and pollute the environment.
@ Tips
- Running your engine whi le refue lling may
cause vapors to escape or even cause fue l to
spill out of the tank. This would then sh ut
off the fuel nozzle before the tank is full.
- Do not refuel your vehicle with the ignition turned on. The fuel gauge may otherwise not indicate the correct fuel level after refu­
elling .
- Diesel vehicles* are equipped with a diesel
m isfueling protector .
It allows the vehicle to
be fueled only with a d iesel fue l pump noz­
zle . A wo rn o r damaged nozzle o r a nozz le
that is too small may not be able to open
the diesel misfueling protector.
If this is the
case , try turning the nozzle before insert ing
it in the fuel filler neck, use a different fuel
pump or see your authorized A udi dealer or
authorized repair facility for assistance.
- The fuel fi ller f lap of your vehicle is not
locked when you lock the vehicle from the
inside.
Unlocking the fuel filler flap
by hand
You can open the fuel filler flap by hand if the
power locking system should fail.
Fig. 192 L u ggage compa rtm en t: Em erge ncy ope ning of
fue l fille r flap
The emergency op ening mechanism is located
behind the right side trim panel in the luggage
compartment.
• Open the right side trim panel.
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Filling AdBlue
Applies to vehicles: with selective catalytic reductio n
Fig. 193 Right rear vehicle s ide: remov ing the Ad Blue cap
The Ad Blue tank opening is located near the die­
sel tank opening . Add at least 1 gallon (3 .8 lit­
ers) of AdBlue. This is the m inimum amount re­
qu ired to ensure the system detects the ref illing
and to start the eng ine. You can fill a maximum
of 6 ga llons (23 l iters).
Requirement: The request to add Ad Blue must
appear in the instrument cluster display.
.,. Switch the ign ition off.
.,. Open the tank door¢
page 216 .
.,. Turn the tank cap counterclockwise with the lug
wrench from the veh icle tool kit to remove it
9fig. 193.
.,. Fill the Ad Blue with the bottle¢ page 219 or
the canister
¢ page 220.
A WARNING
Ad Blue can irritate the skin, eyes and respira­
tory system. If there is contact with the fluid,
flush immediately with plenty of water. Con­ sult a physician if necessary.
CI) Note
- Only use Ad Blue that conforms to the
standard ISO 22241-1. Do not mix any addi­
tives with the AdBlue and do not dilute it
with water.
- Do not add Ad Blue to the diesel tank or add
diesel fuel to the Ad Blue tank. Mixing can
lead to damage to the eng ine and the Ad B l­
ue tank system.
- AdBlue attacks surfaces such as painted ve­
hicle components, plastic and carpet. Re-
Fuel and Refueling
move the fluid as quickly as possible with a
damp cloth and plenty of cold water. If the
Ad Blue has already crystall ized, use warm
water and a sponge. Ad Blue residue that is
not removed will crystallize and can damage
the affected surface.
- Do not store refill bottles or can isters per­
manently in the vehicle. If the container
leaks, the escaping AdBlue could damage
the vehicle interior.
- Do not allow Ad Blue to come into contact
with clothing. If there is contact w ith the
fluid, flush immediately with plenty of wa­
ter .
@ Tips
Follow the AdBlue manufacturer's instruc­
tions for use and storage.
Refilling Ad Blue w ith a bottle
Applies to vehicles: with selective catalytic reduction
.,. Remove the cap from the ref ill bott le 9 _& in
Filling AdBlue on page
219, ¢(Din Filling
AdBlue on page
219 .
.,. Posit ion the bottle on the filler tube and t urn
the bottle clockwise until it stops turning.
.,. Press lightly against the bottom of the bottle
to empty it . Continue pressing the bottom of
the bottle until it is empty or until fluid stops
flow ing into the tank.
.,. Turn the bottle to the left without pressing on
the bottom.
.,. Close the filler neck
9 page 220, Completing
AdBlue refill.
{i) Tips
- You can ob tain refill bottles from an author­
ized Aud i deale r or authorized Audi Service
Facility.
- A refill bottle contains approximately 0 .5
gallon (1.9 liters) of AdBlue.
219

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Checking and Filling Hood
Releasing the engine hood
The engine hood is released from inside the vehi­
cle .
Fig . 195 Drive r's side footwe ll: e ng ine hood re lease lever
"' Wi th the driver's door open, pu ll the leve r un­
der the instrument panel in the direction of the
arrow
c::> fig . 195.
The hood pops up s light ly under spri ng press ure.
Opening the engine hood
Fig. 196 Relea se leve r un der the eng ine hood
Before opening the engine hood, make su re that
the w indshield wipers are flat aga inst the wind­
shield. Otherwise, they could damage the paint
on the hood .
"' Pull up on the release under the hood
c:> fig . 196. This releases the catch.
"' Open the hood all the way
c::> A.
~ _&. WARNING
rl
:5: Hot engine coo lant can burn you.
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Ch eck in g and Fillin g
-To reduce the risk of being burned, never
open the hood if you see or hear steam or
coolant escaping from the eng ine compart­
ment. Wait until no steam or coolant can be
seen or heard before carefully opening the hood.
Closing the engine hood
"' Pull the hood down until the pressu re from the
struts is reduced.
"' Le t the hood
drop down and latch in p lace. Do
not try to push it shut;
it may fa il to engage
c::> A .
A WARNING
-
A hood that is not completely latched cou ld
fly up and block your view while driv ing.
-
- When you close the engine hood, check it to
make sure the safety catch has properly en­
gaged . The hood should be flush with the
surrounding vehicle body parts .
- If you notice while driv ing that the hood is
not secured properly, stop at once and close
it .
Working in the engine compartment
Be especially careful whenever you work in the
engine compartment.
Wheneve r you must pe rfo rm an y wo rk in the
eng ine comp artment , for e xample chec king and
fi lling differen t fluids , ther e is a ri sk of i nju ry,
bu rn s and acci den ts. To p re ve nt pe rsonal injur y
al way s ob serve the follo wing WARN INGS . The
e ngi ne compartm ent of an y ve hicle is a haza rd­
ou s area
~ ,&..
A WARNING
To help avoid injury, before you check any­
thing under the hood:
- Turn off the eng ine.
- Remove the ignition key.
- Apply the parking brake.
-
- Move selector lever of automatic transmis-
sion to P (Park).
221

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areas, into open streams or down sewage
drains.
- Recycle used engine oil by taking it to a used
engine oil collection facility in your area, or
contact a service station.
Cooling system
Coolant
T he engine coolant performs two functions: it
keeps the engine from overheating and it pro ­
tects the engine from freezing in the winter .
The cooling system is sealed and generally re­
qu ires little attention .
T he cooling system has been filled at the factory
with a permanent coolant which doe s not need to
be changed . T he cool ant consists of a mixture of
specia lly condit io ned water and the ma nufactur ­
e r's g lycol-basedcoo lant additive G 13 antifreeze
w ith a nticorros ion add itives (50% for USA mod­
e ls; 60% for Canadian models) . Thi s m ixt ure bot h
a ssures the ne cessary frost protection and pro­
tec ts meta l components in the engine 's cooling
system from corrosion and sca ling. It a lso raises
the boiling point of the coolant.
D o not red uce the conce ntra tion o f th e coo lant i n
the summer by add ing p la in wa ter.
The propor­
tion of coolant additive must be at least 50% but not more than 60 %
to maintain antifreeze
protection and cooling efficiency . If the coolant
frost protection is too low, the coolan t could
freeze and damage t he vehicle heat ing and en­
g ine cooling system .
For yea r-round driving, antifree ze is added at the
factory for tempe ratu res down to:
- -31°F ( -35°C) USA
- - 4 0°F ( - 40°C) C anada .
I f yo u mu st add coo lant, use a m ixt ure of wate r
a nd coolant add it ive. Mixing the coolant additive
with d istilled water is recommende d.
_& WARNING
Be fore yo u check any thing i n the engine com ­
par tment, always read and hee d all WAR N-
Checking and Fillin g
IN GS ¢ .& in Working in the engine compart­
ment on page 221.
@ Note
- Be fore winte r sets in , have the coo lant
checke d to see if the coolant additive in you r
vehicle is sufficient to meet the climate con­ diti ons. This is espec ia lly important if you
live in a region where the winter is extreme­
ly cold . If necessary, increase the p ropo rtion
o f coolan t addi tive to 60%.
- Whe n adding coolant additive to your cool­
ing system, remember :
- We recommend using o nly coo lan t add i­
tive G12++ o r G13 fo r yo ur vehicle . This
coolant ad dit ive is available at author ized
A ud i dealers . Othe r types of antifreeze ca n
significantly reduce cor rosion protect ion .
The resulting cor rosion can ca use a loss of
coolant a nd serious e ngine damage .
- Do not add any type of rad iator leak sealant
to your vehicle's engine coolant. Adding ra­ diat or repa ir flu id may adverse ly affect the
function and perfo rmance of your cooling
system and cou ld result i n damage not cov­
ere d by your New Vehicle Lim ited W arra nty .
Checking the engine coolant level
Th e engine coolant level can be checked with a
quick glance.
Fi g. 200 Engin e compar tmen t: cov er on th e coo lant ex pan ­
s io n ta nk
Befo re you ch eck a nyth ing in the eng in e compart­
me nt,
always read and heed all WARNINGS
¢ ,& in Working in the engine compartmen t on
page 221.
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Disconnecting the battery terminals
Some vehicle functions (power window regula­
tors , for example) are lost if the battery termi­
nals are disconnected. These functions have to be
re learned after th e battery terminals are con­
nected again. To prevent this, the batte ry should
only be disconnected from the ve hicle electrical
system when absolutely necessary for repairs.
Vehicles not driven for long periods
If you do not drive your vehicle over a period of
several days or weeks, e lectrica l components are
gradually cut back or switched off. This reduces
energy consumption and maintains starting ca­ pability over a longer period
c:> page 196.
Take into consideration that when you un lock
your veh icle, some convenience functions, such
as the interior lights or the power seat adjust­
ment, may not be available . The convenience
functions will be ava ilable again when you turn
on the ignition and start the engine.
Winter operation
During the winter months, battery capacity tends
to decrease as temperatures drop. This is because
more power is also consumed while starting, and
the headlights, rear window defogger, etc ., are
used more often.
Avoid unnecessary power consumption, part icu­
larly in city traffic or when traveling only short
d istances . Let your authorized Aud i dealer check
the capacity of the vehicle battery before w inter
sets in
c:> page 232. A well charged battery will
not only prevent s tarting problems when the
weather is cold, but will also last longer.
Working on the battery
Be especially careful when working on or near
the battery.
The battery is located in the luggage compart­
ment under the floor. Before you check anything
in the lug gage compartment,
read and heed all
WARNINGS
c:> ,&. .
Hybr id drive*: you can find important informat ion
about the high vo ltage battery u nder
c:> page 98.
Checking and Filling
Always heed the safety warnings, when working
on the vehicle battery or the vehicle e lectrica l
system to prevent injury.
The following WARNINGS are very important
when working on the battery :
Always heed the following WARNING SYM·
BOLS and safety precautions when working on
the battery.
®
Always wear eye protection.
~
Battery acid contains sulfuric acid. Al·
ways wear gloves and eye protection.
@
No
· sparks
· flames
· smoking.
~
When a battery is charged, it produces
hydrogen gas which is explosive and
could cause personal injury.
®
Always keep the battery well out of reach
of children.
A WARNING
= -Whenever working on the battery or on the
e lectrica l system, there is the risk of injury,
accident and even fire . Read and heed the fol­
lo w ing WARNINGS:
- Always wear eye protection. Do not let bat­
tery acid or any lead particles get on your
skin or clothing. Shield yo ur eyes. Exp losive
gases can cause blindness or other injury.
- Battery acid contains sulfuric acid. Sulfuric
acid can cause blindness and severe burns .
- Always wear g loves and eye protection. Do
not tilt the battery because acid could leak
out of the ventilation openings.
-If you get battery acid in your eyes or on
your skin, immed iately r ins e with cold wa­
ter for several minutes and get medical at­
tent ion.
- If you should ingest any battery acid, seek
med ical attention immediate ly .
- Do not expose the battery to an open flame,
elec tric sparks or an open light.
- Do not smoke.
~
231