2015 Acura RDX Navigation Manual

224
Error MessagesDisc Player
Troubleshooting
Disc Player
Error MessageCauseSolution
BAD DISC
PLEASE CHECK OWNERS
MANUALServo error• Press the E (Eject) button and remove the disc, and check that the
error message is cleared.
• Check that the disc is not damaged or deformed, and insert the disc again.
2 Recommended Discs P. 148
• If the error message reappears, press the E button, and pull out
the disc.
• Insert a different disc. If the new disc plays, there is a problem with the first disc.
• If the error message repeats, or th e disc cannot be removed, contact
a dealer. Do not try to force the disc out of the player.BAD DISC
PLEASE CHECK OWNERS
MANUAL
PUSH EJECTMechanical error
Mech ErrorMechanical error
Check DiscFocus error
Disc violates copyright
Disc not supported
CHECK DISC LOADLoad error
Unplayable FileTrack format not supported• Current track will be skipped. The next supported track plays automatically.
Heat ErrorHigh temperature• Turn the audio system off and allow the player to cool down until the error message is cleared.

225
Error MessagesiPod®/Pandora®
Troubleshooting
iPod®/Pandora®
Error MessageCauseSolution
UNSUPPORTED Ver.Appears when an unsupported
iPod® is connected.Update the iPod® software to the latest version.
CONNECT RETRYAppears when the iPod® cannot
be authenticated.Reconnect the iPod®.
No SongAppears when there are no tracks
in the iPod®.Store tracks in the iPod®.
No station list on device.
Use device to create station.Appears when there are no
stations in Pandora®.Check the iPhone®.
PANDORA version not supported.
Please update the device
application.Appears when the Pandora®
version is not supported.Update Pandora® to the latest version.
No active station.
Select from the station list.Appears when the station is
deleted from the iPhone®.Select another station.
Data connection was lostAppears when the iPhone® has
an error, including out of service.Check the iPhone®.
Unable to save rating.
Try again later.Appears when the like/dislike
operation is failed.Try again later.
Unable to save bookmark.
Try again later.Appears when the bookmark
operation is failed.Try again later.
Skip limit reached.Appears when the number of
skips exceeds the skip limit.You can skip after the skip limit is removed. Try again later.
Unable to skip.Appears when advertisements are
broadcasted.You can skip after the advertisements are finished.
PANDORA system maintenance.
Try again later.Appears when the Pandora®
server is in maintenance.Try again later.

226
Error MessagesUSB Flash Drive
Troubleshooting
USB Flash Drive
Error MessageCauseSolution
File ErrorThe system cannot read the
track(s).Check the tracks in the USB flash drive. There is a possibility that the
tracks have been damaged.
UnsupportedAppears when an unsupported
device is connected.If it appears when a supported device is connected, reconnect the
device.
Unplayable FileAppears when the tracks in the
USB flash drive are DRM or an
unsupported format.This error message appears for about 3 seconds, then plays the next
song.
No SongAppears when the USB flash drive
is empty or there are no tracks in
MP3, WMA, or AAC format in the
drive.Save tracks in MP3, WMA, or AAC format in the USB flash drive.

227
Reference Information
System Initialization..............................228
Entering the Security Code ....................228
Acquiring GPS Information ....................228
Startup Confirmation Screen .................229
Map Matching ......................................229
System Limitations ................................230
GPS System...........................................230
Address Calculation ..............................230
Database ..............................................230
Client Assistance ....................................232
Resolving Problems ...............................232
Reporting Errors ....................................232
Acura Client Relations Contact Information ... 232
Visiting a Dealer ....................................232 Map Coverage ..................................... 233
Obtaining a Navigation Update ............ 233
Traffic Information ............................... 234
Operation in Alaska, Hawaii, Canada,
Puerto Rico, and Mexico ..................... 234
Shipping a Vehicle to the U.S. Mainland .. 234
Legal Information ................................. 235
Copyrights ........................................... 235
User Agreements ................................. 235
As required by the FCC ........................ 239

228
Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
Find the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your
serial number and security code from a
dealer.
1. Set the power mode to ON, and turn on
the audio system.
If you set the power mode to
ACCESSORY, you will be requested
to enter the security code. See step 3.
2. Press and hold the VOL 9 (Volume/
Power) button fo r more than two
seconds.
The system is reac tivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
“ENTER CODE” appears on the
navigation screen.
3. Enter the security code.
If you do not enter the security code
correctly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
NOTE:
In the U.S. you can register the security
code at Acura Owners
(owners.acura.com.), and find information
on how to retrieve the serial number and
obtain the code at radio-
navicode.acura.com .
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.

229
System InitializationStartup Confirmation Screen
Reference Information
If you are experiencing GPS reception
problems:
2GPS System P. 230
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Press u to
select OK to continue.
Map Matching
Map matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehicle position icon at
intersections. This is normal; the system
will correct itself while you drive.

230
Reference Information
System Limitations
GPS System
The signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for wh ich the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400
block with 100 possible addresses
(because it is followed by the 1500 block)
will be shown a quarter of the way down
the block by the system. If there are only
25 actual addresses
on the block, the
actual location of address 1425 would be
at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.

231
System LimitationsDatabase
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unve rified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other
assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events •
Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining a Navigation Update P. 233
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.