Page 392 of 400
QUESTION
ANSWER
SOLUTION
The CD player sound is
poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio equipment settings (bass, treble, ambiences) are
unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters. Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Star t the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
Page 393 of 400
67 Audio and Telematics
QUESTION
ANSWER
SOLUTION
In changing the setting
of treble and bass the
equalizer setting is
deselected. The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible. Modify the balance or equalizer settings to obtain
the desired musical ambience.
In changing the equalizer
setting, treble and bass
return to zero.
When changing the
balance settings, the
distribution setting is
deselected. The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible. Modify the balance or distribution settings to
obtain the desired musical ambience.
When changing an
distribution setting,
the balance setting is
deselected.
Settings
Page 394 of 400
QUESTION
ANSWER
SOLUTION
There is a difference in
sound quality between the
different audio sources. For optimum sound quality, the audio settings for Loudness,
Ambience, Treble, Bass, Volume can be adapted to the different
sound sources, which may result in audible differences when
changing source. Check that the audio settings for Loudness,
Ambience, Treble, Bass, Volume) are adapted
to the sources listened to. Adjust Balance,
Treble, Bassto the middle position, select the
"None" musical ambience and set the loudness
correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.
With the engine off, the
system switches off after a
few minutes of use. When the engine is switched off, the system's operating time
depends on the state of charge of the battery.
The switch-off is normal: the system switches to economy mode
and switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
Page 395 of 400

69 Audio and Telematics
QUESTION
ANSWER
SOLUTION
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the
telephone may not be visible.
- Check that your telephone's Bluetooth
function is switched on.
- Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your
telephone at www.citroen.co.uk (ser vices).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone. Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of
telephone communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
directory.
The system does not
receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages
to the system.
Te l e p h o n e