2014 VOLKSWAGEN TOUAREG locked out

NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmitters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons or the power locking buttons ⇒ fig. 25 are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened in this span of time, the vehicle is automatically locked afterwards.
Emergency key

Fig. 19 Releasing the emergency key and removing it from the remote control vehicle key.

Fig. 20 Releasing the emergency key and removing it from a remote control vehicle key with a panic button.

Function key: supplementary information
= Unlock trunk separately : The rear hatch remains locked when the vehicle is unlocked. Pressing the & button unlocks the rear hatch. Tap the function key to deactivate the feature.
Locking the vehicle after airbag inflation
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:

Function Action
Locking the vehicle with the power locking switch: – Switch the ignition off.
– Open a door once.
– Press power locking switch 1.
Locking the vehicle with the remote control vehicle key: – Switch the ignition off and on again.
OR: Remove the remote control vehicle key from the ignition.
– Open a door once.
– Lock the vehicle with the remote control vehicle key.
Indicator light in the driver door

After the vehicle is locked: Meaning
The red LED light flashes for about 2 seconds in short intervals, then slower. The vehicle is locked.
Red LED light lights up continuously for about 30 seconds. Locking system malfunction. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
If the remote control vehicle key buttons ⇒ Remote control vehicle keys or one of the power
locking buttons ⇒ Unlocking and locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened during this time, the vehicle is automatically locked afterwards.

Closing and locking doors (Keyless Exit)
x Switch off the ignition.
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door (2) B once. The vehicle is locked. The door being locked must be closed.
Unlocking and locking the rear hatch (Keyless Entry for the rear hatch)
If the vehicle is locked and a valid vehicle key is within range A of the rear hatch, it unlocks automatically when opened.
x Open and close the rear hatch as you would a standard rear hatch ⇒ Rear hatch.
The rear hatch locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated. All other functions (remote central locking and unlocking as well as emergency starting) remain active and unchanged.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x By pressing a button on the deactivated key.
x By pressing a door handle sensor when the deactivated key is outside of the vehicle, but within range.
x By starting the engine with the starter button on the front center console.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for 30 minutes.
The sensors become active again when the vehicle is locked with the vehicle key and the ignition is switched on one time.
The sensors become active again if one of the following events occurs:
x 30 minutes have passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The rear hatch is opened.
x OR: The vehicle is mechanically unlocked using the emergency vehicle key.
Convenience features
To use the convenience closing feature to close all power windows, hold your finger on the lock sensor surface (2) on the outside of the door handle for a few seconds until the windows close.
Remove your finger from the lock sensor surface (2) to stop the function. If you touch the unlock sensor surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1 (arrow), all of the windows will open (safety function). Pinch protection is active during convenience closing of the windows.
The settings in the Settings – Convenience menu ⇒ Volkswagen Information System determine which doors open when the door handle sensor surface is touched.

NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle. All windows may open if you turn the spray of water or steam away from and then back onto the door handle sensor surface in quick succession.
The door may not open if the outside and inside door handles are used at the same time.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access The vehicle can still be manually
locked or unlocked with the emergency key ⇒ Opening and closing.
The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem ⇒ Exterior care and cleaning.
Sensor-controlled rear hatch opener (Easy Open)

Fig. 27 Access locking and starting system: Opening the sensor-controlled rear hatch (Easy Open).

x Switch off the ignition and remove any vehicle key in the ignition.
x Stand in front of the middle of the rear bumper.
x Quickly move your foot and shin as close to the bumper as possible. Your shin must be in the upper part of the sensor’s range and your foot in the lower part (1)
x Quickly move your shin out of range (2). The rear hatch opens automatically.
If the luggage compartment lid does not open, wait a few seconds and try again.
The high-mounted brake light and the turn signals flash once to show that the Easy Open feature is opening the rear hatch.
The rear hatch locks automatically after closing if the vehicle was locked before and a valid vehicle key is not inside the vehicle.
Easy Open may not work properly or at all in the following situations (examples):
x If the rear bumper is very dirty.
x If the rear bumper has salty water on it after driving on salted roads.
x If a trailer hitch has been retrofit on the vehicle.
Easy Open may be automatically deactivated in heavy rain to help prevent unintentional deployment caused by water running down the vehicle, for example.
CAUTION
If a valid vehicle key is within range of the rear hatch, the Easy Open feature can deploy unintentionally in some cases and open the rear hatch: for example, when sweeping the ground or floor below the rear bumper, if there is a strong stream of water or steam or when carrying out maintenance or repairs around the rear bumper. If the rear hatch opens unintentionally, it can injure anyone or damage anything in its way.
x Never leave a valid vehicle key within range of the rear hatch unattended.
Anti-theft alarm system

Depending on vehicle options, a symbol may be displayed in the instrument cluster instead of the warning light. The symbol will still be displayed even after the ignition is switched off. The Premium instrument cluster display goes out about 15 seconds after the vehicle has been locked.
Electric child safety locks

Fig. 28 In the driver door: Buttons for the electric child safety locks.

Convenience opening and closing

Function Using the remote control vehicle key
Convenience opening Press and hold the unlock button on the remote control vehicle key.
Convenience closing Press and hold the lock button on the remote control vehicle key.
From outside the vehicle (vehicles with Keyless Access), hold your finger on the lock sensor surface
on the outside of the door handle for a few seconds until the windows close ⇒ page 48.
Convenience closing closes the windows first and then the power sunroof.
The Infotainment System can be used to set various convenience opening options.
Setting convenience opening options in the Infotainment System
x Switch on the ignition.
x Press the CAR Infotainment button.
x Tap the Settings function key on the screen.
x Select Vehicle key from the list.
If the check box in a function key is checked =, the feature is switched on.

Function key: supplementary information
= Front windows : Convenience opening opens front windows. Tap the function key to deactivate the feature.
= Rear windows : Convenience opening opens rear windows. Tap the function key to deactivate the feature.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children, remains in the vehicle. The windows will not open in case of an emergency.
x Always take the key with you when you leave the vehicle. You can still use the power windows for several minutes after the ignition is switched off as long as the driver or front passenger door has not been opened.
x Always use the safety switch when children are in the back seat to disable the rear power windows and keep them from being opened and closed.
If the power windows malfunction, the one-touch feature, as well as pinch protection will not work properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility right away.
Convenience closing of the power windows from the outside requires removing the cover cap of the lock cylinder on the driver door. The cover cap must be reinstalled after the vehicle is locked
⇒ Emergency closing and opening.

Assigning driver seat and outside mirror settings to a vehicle key
The memory function of all vehicle keys is disabled when the vehicle is first delivered from the factory.
To enable vehicle key memory function:
x Unlock the driver door.
x Press and hold a memory button until memory position is reached.
x Press and hold the unlock button 0 on the vehicle key and then press the desired memory button at the same time within about 3 seconds. A chime sounds to confirm activation.
To disable vehicle key memory function:
x Press and hold the 3%4 button.
x Press and hold the unlock button 0 on the vehicle key and the desired memory button at the same time within about 10 seconds. A chime sounds to confirm deactivation.
Assigning settings to an additional vehicle key
x Follow the instructions ⇒ Assigning memory seat settings to the remote control vehicle keys to assign the driver seat and outside mirror settings to the vehicle key.
x Unlock the vehicle with the same vehicle key.
x Adjust driver seat and outside mirrors.
x Lock the vehicle with locking button 1 in the vehicle key to store the settings.
Once the settings are stored, the driver seat and the outside mirrors move to the stored positions whenever the vehicle is unlocked with the 0 button on the vehicle key (or unlocked with the door handle sensor on vehicles with Keyless Access) and the driver door is opened. If 2 people use the vehicle, each of them should always use the key in which his or her personal settings have been stored.
Initializing the memory seats
The memory system must be initialized by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop in certain situations, for instance, if a new driver seat is installed.
Initializing clears all memories and assignments of the memory seats. After that, memory buttons can be reprogrammed and assigned to a vehicle key.
x Open the driver door but do not enter the vehicle.
x Adjust the seats from the outside.
x Move the angle of the backrest forward as far as it will go.
x Release the backrest adjustment switch and press it again until you hear a chime sound.
Cancellation conditions when storing settings for the memory buttons
When one of the following conditions is met, the storing process will be cancelled:
x Charging condition of the vehicle battery is weak.
x Repeated pressing of the SET button within about 10 seconds.
x Readjustment of the seat position within about 10 seconds after pressing the SET button.