2014 VOLKSWAGEN TOUAREG service

WARNING
x Even if empty, portable fuel containers can leak and cause a fire and serious personal injuries, especially in a crash.
x If, under exceptional circumstances, you must transport a portable fuel container, please observe the following:
For your safety, we strongly recommend that you do not travel with a portable fuel container in your vehicle.
– Never fill a portable fuel container while it is anywhere in or on the vehicle (for example, in the luggage compartment or on the rear hatch). Static electricity can build up while filling and can ignite fuel vapors, causing a fire.
– Always place a portable fuel container on the ground before filling. Never spill fuel inside the vehicle or luggage compartment. Fuel vapors are highly flammable.
– Always keep the filler nozzle completely inside the portable container before and during filling.
– If filling a portable container made of metal, the filler nozzle must always be in contact with the container. This will help prevent static electricity from discharging and causing a fire.
– Always observe local and state or provincial laws about the use, storage, and transportation of portable fuel containers.
– Make certain that the portable fuel container meets industry standards, such as ANSI/ASTM F852-86.
NOTICE
x Remove fuel spills from the vehicle immediately to help prevent damage to the paint, tires, and wheel housings.
x Refueling with gasoline when your vehicle has a diesel engine or refueling with diesel fuel when your vehicle has a gasoline engine can cause very serious and expensive engine and fuel system damage that is not covered by any Volkswagen Limited Warranty.
x If you put any amount of incorrect fuel in the fuel tank, do not start the engine under any circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. These fuels contain substances that can severely damage the fuel system and the engine if the engine is started.
x Vehicles with diesel engines must never be refueled or driven with gasoline, kerosene, heating oil, or other non-specified fuels that have not been expressly approved for use with the diesel engine. Other kinds of fuel will cause serious damage to the fuel system and the engine that is not covered by any Volkswagen Limited Warranty.
Fuels can pollute the environment. Spilled fuel must be collected and disposed of properly, following all applicable environmental regulations.
There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance if necessary.

NOTICE
x Never force a fuel nozzle in the misfueling guard. If you have problems inserting a fuel nozzle, please check to make sure you are using the right kind of diesel fuel. Forcing a fuel nozzle in the misfueling guard can damage it so that it can no longer help prevent misfueling.
x If you have problems inserting a diesel fuel nozzle, please check to make sure you are using the right kind of diesel fuel.
x If you must refuel with a non-standard diesel fuel nozzle, an adapter is available from Volkswagen to allow refueling. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Only use an adapter approved by Volkswagen for your vehicle.
Fuel capacities

x Methanol-blended fuels that do not meet the criteria listed above may cause corrosion and may damage plastic and rubber parts in the fuel system.
x Never use fuels that contain lead or other metals (check listing on the fuel pump). Even lead replacement gasoline (LRP fuels) contain metallic additives in high concentrations. They can damage the engine.
x Do not use fuels that fail to meet the criteria above, or with contents that cannot be identified.
x If you cannot tell whether a particular fuel blend meets the criteria above, ask your service station or its fuel supplier. If you notice a loss of fuel economy or drivability and performance problems using one of these fuel blends, we recommend that you switch to unblended fuel.
x Using fuels that are different from those specified above can damage your vehicle's engine and fuel system and cause performance problems.
x Damage to the engine and fuel system and performance problems caused by using fuels that are different from those specified above or buy using “starting assist fluids” are not the responsibility of Volkswagen and are not covered under the Emission warranties or any other Volkswagen Limited Warranty.
Even a single tank full of leaded fuel can do major damage to the catalytic converter and degrade its effectiveness in reducing polluting emissions.
If you notice a loss of fuel economy or drivability and performance problems using one of these fuel blends, we recommend that you switch to unblended fuel. Never use fuel line antifreeze offered for gasoline engines.
Gasoline additives

from high quality sources, certified by the BQ-9000 label at the fuel station and complying to ASTM D 7467 S15, B6 to B20.
Using diesel fuel with concentrations of methyl ester biodiesel higher than 20 % (B20), such as B100 is still contrary to the terms of your Emission warranties or any other Volkswagen Limited Warranty and remains strictly prohibited.
Biodiesel blends (up to B20) may be used in your Illinois registered TDI® Clean Diesel vehicle; however, please be aware that biodiesel has characteristics that are different from other kinds of fuel, especially petroleum-based fuels.
Biodiesel can attract water and also deteriorate with age. Small amounts of biodiesel can get into the engine oil, but unlike petroleum diesel, it does not evaporate over time. This can cause the oil level in the engine to rise and can affect the quality of the oil.
x Routinely check the engine oil level. A good time to do this is when you refuel, especially if you regularly do a lot of short distance or stop-and-go driving. This will help you see if the engine oil level is getting higher. (A rising oil level beyond the maximum indicator means an oil change is needed due
to the dilution of the oil in the system; a potential characteristic of biodiesel use) ⇒ Checking the engine oil level and adding oil.
x If you ever notice that the engine oil level has risen or is above the maximum indicator, contact your authorized Volkswagen dealer, authorized Volkswagen Service Facility or Volkswagen Customer CARE to schedule an oil change – regardless of the time or mileage that has elapsed since you last had an oil change performed.
x Continue to follow the oil change intervals found in the Warranty and Maintenance booklet that came with your vehicle, and use only engine oil that expressly complies with Volkswagen quality standard VW 507 00.
x Refuel only at trusted, commercial fueling stations that are located near main highways. These stations are more likely to have “fresh” biodiesel fuels that have not aged significantly.
x If your vehicle will be in storage (or not driven) for several weeks or months, please completely fill the fuel tank. If possible, fill the tank with Ultra Low Sulfur Diesel fuel [ASTM D-975 standard Grade No. 2-D (S15)].
If you have additional questions about your Illinois registered TDI® Clean Diesel vehicle, please call or write to us at:
Volkswagen of America, Inc.
Attn: Customer CARE
3800 Hamlin Road, Auburn Hills, MI 48326
Tel.: 1-800-444-8982
WARNING
Starting fluids can explode and cause a run-away vehicle condition.
x Never use starting assist fluids.
NOTICE
x The vehicle's diesel engine was designed solely for use with ULSD fuel. For this reason, never use gasoline, heating oil, or other fuels that have not been expressly approved for use with the diesel engine. These fuels contain substances that will severely damage the fuel system and the engine. Such damage will not be covered by any Volkswagen Limited Warranty.
x If you put any amount of the incorrect fuel in the fuel tank, do not start the engine under any circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
x If diesel fuel should get on any rubber hose, it must be wiped off immediately. The same applies if diesel fuel gets onto other parts of the vehicle, especially paint, tires, or a plastic

Lights up Possible cause or meaning ⇒ Proper response
b No engine restart possible! AdBlue fill level too low.
Stop the vehicle at a safe and appropriate place with level pavement and refuel AdBlue
b
No engine restart possible! AdBlue-system malfunction.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
b AdBlue level is low.
Refill the AdBlue tank within the indicated number of miles or kilometers. Volkswagen recommends going to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
b
AdBlue system malfunctioning or not filled standard AdBlue.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
b AdBlue level is low.
Refill the AdBlue tank within the indicated number of miles or kilometers. Volkswagen recommends taking the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
b
AdBlue system malfunctioning or not filled standard AdBlue.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
AdBlue information

AdBlue is stored in a separate tank of the vehicle and should be refilled under normal driving conditions during service according to the maintenance schedule. The AdBlue tank holds slightly less than 5 gallons (20 liters).
AdBlue consumption depends on the individual driving style, system operating temperature, and outside air temperature. Therefore in rare cases AdBlue may have to be refilled between service events.
Starting with a remaining range of about 1500 miles (2400 km), a reminder to refill AdBlue is displayed
in the instrument cluster ⇒ Refilling AdBlue. If you ignore the last refill reminder, it is impossible to
start the engine again after it is switched off ⇒ Warning and indicator lights.
Volkswagen recommends that you have the AdBlue tank refilled by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. If no authorized Volkswagen dealer or authorized Volkswagen Service Facility or other qualified workshop is available, you should refill at least 1.5 gallons (5.7 liters) of AdBlue (3 AdBlue bottles). Refill only the type of AdBlue that Volkswagen has explicitly approved for your vehicle.
If warning lights b and > both come on together, there is a malfunction. Volkswagen recommends that you take the vehicle to the closest qualified workshop.
AdBlue® is a registered trademark of the German Association of the Automotive Industry (VDA) in the United States, Germany, the European Union and in other countries.
Refilling AdBlue

Fig. 290 Luggage compartment with collapsible spare tire and AdBlue tank.

Fig. 291 AdBlue tank with filler neck cap and refill container.

x Do not start the engine for 30 seconds!
WARNING
Store AdBlue only in its closed original container and in a safe place.
x To reduce the risk of poisoning, never keep AdBlue in empty food or beverage containers that might mislead someone into drinking from them.
x Always store AdBlue outside the reach of children.
NOTICE
x Use only AdBlue that has been explicitly approved by Volkswagen. Using other types of AdBlue can damage your vehicle's engine.
x Never mix water or any other substances or additives with AdBlue. Damage caused by such additives will not be covered by any Volkswagen Limited Warranty.
x Never put AdBlue into the diesel fuel tank! Otherwise the engine may be damaged!
x Do not carry a refill container in the vehicle all the time or routinely. Due to temperature fluctuations and damage, the container could start leaking and the AdBlue could damage the vehicle interior.
Dispose of the refill container in an environmentally-responsible manner.
Appropriate AdBlue refill containers can be obtained from an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

WARNING
Off-road driving can be dangerous, can lead to accidents, vehicle damage, stranding in remote areas, and serious personal injury.
x Never drive too fast or for terrain and weather conditions.
x Always adjust your speed and driving style to road, terrain, traffic, and weather conditions.
x Always avoid sudden, sharp maneuvers that increase the risk of loss of vehicle control or getting stuck.
x When driving off-road look and think ahead, expect the unexpected.
x To reduce the risk of loss of control and serious personal injury, never use the cruise control when driving off-road. Cruise control is designed for highway use. It is completely unsuitable for off-road situations and can even be dangerous when used off-road.
NOTICE
Always make sure the vehicle has enough ground clearance. Severe damage to the underbody can occur if the vehicle bottoms out. The damage could disable the vehicle and leave you stranded.
“Tread lightly” is an educational program designed to increase public awareness of land use regulations and responsibilities in our nation's wilderness areas. Volkswagen supports the U.S. Forest Service and the Bureau of Land Management in encouraging you to preserve our national forests and other public and private lands by “treading lightly”.
Technical terms explained

Fig. 292 Illustration of grade (gradient angle) A and lateral angle B.