2014 VOLKSWAGEN TOUAREG service

Please contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility about appropriate wheel, tire and snow chain dimensions.
If possible, use only chains with low profile links that are not thicker than 37/64 in (15 mm) including the tensioner.
Remove center hubcaps and decorative rim rings before installing snow chains ⇒ . However, for safety reasons, caps must be installed on the wheel bolts. These are available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities.
Collapsible spare
For technical reasons, snow chains cannot be used on the collapsible spare ⇒ Collapsible spare tire.
If you must use snow chains and have a collapsible spare tire mounted, move the collapsible spare to the rear axle, if a front tire has to be replaced. The tire taken off the rear axle can then be used to replace the flat front tire. Be sure to install the unidirectional tires so that they will run in the proper direction. Volkswagen recommends installing the snow chains before mounting the wheel to the vehicle.
WARNING
Using the wrong snow chains or installing snow chains improperly can cause accidents and severe personal injuries.
x Always use the proper snow chains.
x Follow the installation instructions provided by the snow chain manufacturer.
x Never exceed the permissible speed limit when driving with snow chains.
NOTICE
x Remove snow chains when roads are free of snow. Otherwise, the chains can damage the tires, impair vehicle handling and can be quickly worn down.
x Snow chains can scratch or damage wheel rims, if they have direct contact with the rims. Volkswagen recommends using coated snow chains.
Snow chains are available in different sizes for each vehicle model.
Glossary of tire and loading terminology

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure, including a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The
recommended tire pressure values are listed on a sticker on the driver door ⇒ Tires and wheels.
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct cold tire pressure specified for the tires installed on the vehicle.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot, resulting in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/overloading can cause heat build-up, sudden tire failure and loss of control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully and at reduced speed to the nearest service station to check the tire pressure and add air as required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed
the information and all WARNINGS regarding Tires and wheels ⇒ Tires and wheels.
NOTICE
x The wheel electronics are attached to special aluminum valves on the wheels. These valves are screwed on rigidly. Never bend the valves “into position” when checking and adjusting tire pressure.
x Missing valve stem caps can cause damage to the valves as well as to the TPMS sensors. To help prevent damage, always use valve stem caps like those originally installed at the factory. The caps must be screwed on tightly. Do not use metal valve stem caps.
x Do not use “comfort valve caps”. They do not seal properly and can damage the sensors.
x When switching to different tires, make certain the valves and sensors are not damaged.
x When replacing the valve cores, use only nickel-plated replacement cores.
x The batteries in the wheel electronics have a life of up to 10 years. It is not possible to replace the batteries. The entire device must be replaced.
Underinflation increases fuel consumption and tire wear.
Dispose of the wheel electronics and the old batteries in an environmentally responsible manner. Batteries of the type used in the wheel electronics may contain Perchlorate Material. Special handling

may apply. See http://www.dtsc.ca.gov/hadardouswaste/perchlorate. Obey all applicable legal requirements regarding proper disposal.
Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the body of tire itself.
When you take delivery of the vehicle, the Tire Pressure Monitoring System is calibrated for the factory-recommended cold tire inflation pressure for the tires on your vehicle, as shown on the label
inside the driver door ⇒ fig. 113.
x For replacement tires that require a different inflation pressure, the TPMS must be adjusted to the new pressure specification by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Only one value can be entered for each tire partial or full load; see the tire inflation pressure
label on the driver door pillar ⇒ Tire inflation pressure.
x To help prevent damage to the sensor and valve, do not put excessive force on the valve when checking the tire pressure. Do not try to bend the valve.
x If sensors have to be replaced, have the valves changed at the same time.
x The tire valve gaskets must be replaced whenever a tire is mounted on the rim. Your authorized Volkswagen dealer or authorized Volkswagen Service Facility has a valve seal and gasket kit for this purpose. Always make sure that a valve seal and gasket kit is also used whenever a sensor is replaced.
x If you have to adjust the tire pressure on a “warm” tire, fill the wire with 2.0 - 4.35 psi (20 - 30 kPa) more than the pressure specified on the tire pressure label.
x When the TPMS determines that the air pressure in at least one tire is too low, carefully check the pressure in all 4 tires with an accurate tire pressure gauge. Low tire pressure usually cannot be determined by looking at the tire. This is especially true of low-profile tires.
x A Declaration of Compliance with the United States FCC and Industry Canada regulations is found on of this manual.
There may be differences between the pressure readings from a tire pressure gauge and the pressures registered by the Tire Pressure Monitoring System. The electronic TPMS is more accurate.
If you have work done on your wheels or tires, inform the workshop that the vehicle is equipped with a Tire Pressure Monitoring System that has sensors in the wheels.
New tires may expand slightly the first time they are driven at high speeds, which can trigger a tire pressure warning. Remember that tire pressure can only be properly measured when the tire is
“cold” ⇒ Tires and wheels.
Indicator light (telltale)

x OR: Tap the Settings and then tap the Service/inspection function key on the screen.
Display of current oil level and service messages
Pressing the

On a connected Bluetooth audio source, all warning and service tones, such as touch tones on a mobile phone, should be switched off to avoid interference and malfunctions.
If the device is connected to the telephone control via A2DP, no other devices can be paired. The Bluetooth visibility of the telephone control deactivated for the duration of the active A2DP connection. This is not a fault in the telephone control. In order to pair further devices, deactivate the Bluetooth audio (A2DP) feature in Telephone settings and Bluetooth settings and activate it again after completing the pairing.
Adjusting the volume

with the service center of your home country. A telephone connection can only be set up if a switched-on mobile phone is paired with the telephone control via Bluetooth
Volkswagen makes every effort to make these services available to you at the most reasonable price possible. Please inquire with a Volkswagen dealer regarding country-specific rates.
Info call
The Info call i button offers information regarding Volkswagen and selected premium-rate services concerning traffic and traveling.
Press the i button for at least 2 seconds in order to establish the connection.
Service call
Roadside assistance via the > button offers immediate assistance in the event of a breakdown. The Volkswagen dealership network with mobile service vehicles is at your disposal.
Press the > button for at least 2 seconds in order to establish the connection.
A mobile network must be available for the Info and Service call. The services might not be available in some countries.

Lights up Possible cause Proper response
Engine cannot be started with starter button (Keyless Access).
Start the engine with the remote control vehicle key. Take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility and have the system checked.
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, turn on the emergency flashers, stop the engine, and use other warning devices to warn approaching traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Vehicle key positions in the ignition switch

Fig. 248 In the ignition switch: Vehicle key positions.

Brake system malfunction
If you brake and find that vehicle doesn't brake nearly as well as it used to (sudden increase in stopping distance), a brake circuit may have failed. The brake warning light "2!+% or H will come on and a message may appear in the instrument cluster display. If you believe the vehicle is safe to drive, immediately take it to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for repair. Drive slowly and very carefully, allow for the longer stopping distance, and be ready to push longer and harder on the brake pedal to slow the vehicle down.
Brake booster
The brake booster works only when the engine is running. It increases the force on the brakes above and beyond the pressure put on the brake pedal by the driver.
If the brake booster is not working, or if the vehicle has to be towed, you will have to push the brake pedal harder to make up for the lack of booster assistance and the resulting longer stopping distance
⇒ .
WARNING
New brake pads do not provide maximum braking performance.
x New brake pads do not have the best stopping power for the first 200 miles (320 km) and must be “broken in.” You can compensate for the slightly reduced braking force by putting more pressure on the brake pedal.
x Drive with extra care while the new brake pads are being broken in. This reduces the risk of collisions and serious personal injuries due to a loss of control over the vehicle.
x Never follow other vehicles too closely or put yourself into other situations that might require sudden, hard braking, especially when the brake pads have not been broken in.
WARNING
Overheated brakes will reduce the vehicle's stopping power and increase stopping distances considerably.
x When driving downhill, the brakes have to work especially hard and heat up quickly.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and shift into lower gear (manual or automatic transmission). This will let the vehicle use engine braking and reduce the load on the brakes. Otherwise, the brake system could overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
x A damaged front spoiler or a non-standard spoiler can reduce airflow to the brakes and make them overheat.
WARNING
Wet brakes or brakes coated with ice or road salt react slower and need longer stopping distances.
x Carefully apply the brakes to test them.
x Always dry brakes and clean off ice and salt coatings with a few cautious brake applications when visibility, weather, road and traffic conditions permit.