2014 VOLKSWAGEN TOUAREG Electrical

Removing stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and upholstery
Water-based stains, such as coffee or fruit juice. – Moisten a sponge with water and rub the stain gently with a circular motion. – Wipe dry with an absorbent cloth.
Persistent stains, such as chocolate or make-up. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such as oil, lipstick, etc. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electrical components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Pressure washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
x Do not soak Alcantara®.
x Do not treat Alcantara® with leather care products, solvents, floor wax, shoe polish, stain remover or similar products.
x Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
x Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.

WARNING
Improper care and servicing, and improper modification and repair work, can increase the risk of personal injury and death by preventing an airbag from deploying when needed or deploying an airbag unexpectedly:
x Never repair, adjust, or change any parts of the airbag system.
x All work on the airbag system, steering wheel, instrument panel, front seats or electrical system (including the installation of audio equipment, cellular telephones and CB radios, etc.) should be performed by authorized Volkswagen dealers or authorized Volkswagen Service Facilities. They have the necessary manuals, training, and special equipment.
x The airbag system can be activated only once. After an airbag has inflated, it must be replaced.
x Use only original equipment airbags approved by Volkswagen. Have them installed by a trained technician who has the necessary tools and diagnostic equipment to properly replace any airbag in your vehicle and assure system effectiveness in a crash.
x Never permit salvaged or recycled airbags to be installed in your vehicle.
Undeployed airbag modules and safety belts pretensioners are classified as Perchlorate Material – Special handling may apply. Obey all legal requirements regarding handling and disposal of these components – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.
Notice about data recorded by vehicle control modules

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump start – Charge vehicle battery
The wrong remote control vehicle key is used. Use a valid remote control vehicle key
Fuel level too low. Refuel
AdBlue fill level too low. Refill AdBlue
Vehicle cannot be locked or unlocked using remote control vehicle key.
– Battery in remote control vehicle key dead. – Too far away from vehicle. (out of range). – Buttons have been pressed too many times.
– Replace battery –. Move closer to vehicle. – Synchronize remote control vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, brake-assistance systems, electronic parking brake.
Check the “Noises” entry in the keyword index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the keyword index.
Driver seat and outer mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
No jack in vehicle or no collapsible spare tire or tire mobility set in vehicle.
Equipment differs depending on vehicle. No direct corrective action possible because this depends on the equipment. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance
Vehicle has mobility tires.
Features do not work as described in this Manual.
Settings were changed in the Volkswagen Information System or Infotainment System.
Check and reset to factory settings if necessary or
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
– Adjust headlight range – Change light bulbs – Switch on low beams
Electrical appliances do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel

Description Possible causes among others Possible remedy
Fuse blown. Check fuse and replace if necessary
Fuel consumption higher than indicated.
– Short hauls. – “Jumpy accelerator pedal”.
– Avoid traveling short distances – Drive defensively. – Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunctioning. Have the malfunction corrected.
Tire pressure too low. Adjust tire pressure
Driving in the mountains. No direct corrective action possible.
Towing a trailer or roof rack. – Check use. – Remove if not in use.
Driving with heavy payload. No direct corrective action possible.
Driving at high engine speed. Select a higher gear.

Color Current strength in amps
Orange 40
Opening the fuse box in the instrument panel
x Insert a flat object, such as the screwdriver in the vehicle tool kit, into the opening ⇒ fig. 328 (1) or
⇒ fig. 329 (1) and carefully pry off the cover in the direction of the arrow (2).
NOTICE
x To help prevent vehicle damage, be careful when removing fuse box covers and be sure to reinstall them properly.
x Open fuse boxes must be protected from dirt and moisture. Dirt and moisture in fuse boxes can cause damage to the electrical system.
The vehicle contains other fuses in addition to those mentioned in this chapter. Have these fuses replaced by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Replacing blown fuses

Fig. 330 Illustration of a blown fuse.

WARNING
Improper replacement of burned out headlights and other light bulbs can cause serious personal injury.
x Stop! Always read and heed the WARNINGS before doing any work in the engine
compartment ⇒ Working in the engine compartment. The engine compartment of any motor vehicle is a potentially dangerous area, and work in this area can lead to serious personal injury.
x HID – High Intensity Discharge (Xenon) get power from a high-voltage source that can cause severe personal injury and even death if handled improperly.
x H7 bulbs and HID – High Intensity Discharge (Xenon) are under high pressure and can explode if handled improperly.
x Always let a burned out light bulb cool down before replacing it.
x Never replace a light bulb unless you are familiar with all of the necessary procedures. In particular, never remove a headlight unless you know exactly how to carry out the job and have the correct tools and light bulbs.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID - High Intensity Discharge (Xenon) lamps and H7 bulbs replaced by a qualified technician.
x Do not touch the glass of light bulbs with your bare hands. Fingerprints left on the bulb evaporate due to the heat when the bulb is switched on and cause the reflector to “cloud”.
x There are sharp edges on and around the headlight housing in the engine compartment and the taillight housing. Wear hand protection if you replace bulbs.
NOTICE
After replacing a headlight bulb or other light bulb, always make sure that the rubber covers or plastic caps have been properly and securely reinstalled to help prevent water from getting into the electrical connections and headlight housing and damaging the electrical system.
Indicator lights

Replacing the light bulb

6. Carefully guide the taillight assembly towards the rear out of its mountings.
7. Press the release tabs of the bulb holder ⇒ fig. 337 in the direction of the arrows and remove the bulb holder from the taillight assembly.
8. Place the taillight assembly on a clean and flat surface.
9. Replace the burned out light bulb with a new bulb of the same type.
Installing the taillight assembly

10. Carefully put the taillight assembly in the opening in the vehicle body. The locking tab must latch with an audible click.
11. Carefully put the taillight assembly in the opening in the vehicle body. Make sure that the electrical cable of the taillight is inserted as far as possible into the body, and that it sits properly in the mountings.
12. Hold the taillight assembly in position with one hand and tighten the central screw with the
other hand ⇒ fig. 336 (1).
13. Make certain that the taillight assembly is positioned correctly and securely.
14. Install covers (3), (4) or luggage compartment light (2).
15. Close the rear hatch
LEDs in the rear taillights
Replacing LEDs is not possible without dismantling vehicle components. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Taillights with LEDs may also have some “standard” light bulbs. These bulbs can be replaced.
Different models may have different taillights, and the light bulb may be in a different location than shown in the illustrations.

WARNING
Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion:
x All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks. Always read and heed the following WARNINGS and safety
precautions before working on the batteries or the electrical system ⇒ 12 Volt vehicle battery.
x Always make sure that the battery providing starting assistance (the booster battery) has the same voltage as the dead battery (12 V) and about the same amperage capacity (see battery label).
x Never jump-start a vehicle with a thawed or frozen battery. The battery can explode. A dead battery can freeze at temperatures around +32 °F (0 °C).
x A battery that is frozen or was frozen, but has since thawed, must be replaced.
x When the vehicle battery is jump-started, it gives off hydrogen gas, which is highly explosive! Always keep fire, sparks, open flame, and smoking materials far away from vehicle batteries. Never use a cellular telephone while connecting or disconnecting jumper cables.
x Jump-start batteries only in well-ventilated areas. Batteries give off highly explosive hydrogen gas during jump-starting.
x Always route the jumper cables so that they cannot get caught in any moving parts in the engine compartment.
x Never short out the battery terminals by connecting the positive terminal (+) and negative (–) terminals with each other.
x Never connect the negative cable from the other vehicle directly to the negative terminal of the dead battery, as this may cause the hydrogen gas given off by the dead battery to explode.
x Never attach the negative cable from the vehicle providing starting assistance to any part of the fuel system or to the brake hoses or brake lines.
x Never allow the non-insulated parts of the battery clamps to touch.
x Never allow the jumper cable attached to the positive battery terminal to contact metal parts of the vehicle.
x Always follow the instructions of the jumper cable manufacturer.
NOTICE
To help prevent extensive damage to the vehicle electrical system, read and heed the following:
x Connecting jumper cables improperly can cause a short circuit and do expensive damage to the vehicle's electrical system.
x Do not let the vehicles touch each other while the jumper cables are connected. If they do, electrical current may flow between the vehicles when the positive (+) terminals are connected, causing electrical system damage.