2014 VOLKSWAGEN TOUAREG phone

x Bluetooth remote SIM Access Profiles (rSAP)19: The mobile phone must support rSAP. The telephone control does not use its own SIM card, but rather “borrows” the SIM data of the mobile phone via a Bluetooth connection. The mobile phone logs itself out of the GSM network and logs into the telephone control using the data from the “borrowed” SIM card. The telephone is then controlled exclusively via the controls in the vehicle. The mobile phone goes into standby mode. This Bluetooth profile allows all telephone control functions and the exterior aerial to be used to the full.
x Bluetooth Hands-Free Profile (HFP): If a mobile phone is connected via HFP to the telephone control, you can make calls wireless via the hands-free system. Many other telephone control functions are not available. The vehicle's exterior aerial can thus not be used.
x Advanced Audio Distribution Profile (A2DP): Bluetooth profile for transferring audio signals
Volkswagen recommends pairing a mobile phone with the telephone control via Bluetooth-rSAP in order to use all telephone control functions.
Components of the telephone control

Fig. 231 3 button module in the roof: Controls for the telephone control.

Components of telephone control20
x Cellular telephone (mobile phone) with Bluetooth® Remote SIM-Access-Profiles (rSAP) or separate SIM card21
x Infotainment System with touchscreen
x Multi-function steering wheel
x Instrument cluster display shows telephone functions
x 3 button module in the roof ⇒ fig. 231.
NOTICE
To operate the telephone control, a light press of the button or light pressure on the feature keys on the screen is sufficient.
“Bluetooth audio” wireless communication interface

On a connected Bluetooth audio source, all warning and service tones, such as touch tones on a mobile phone, should be switched off to avoid interference and malfunctions.
If the device is connected to the telephone control via A2DP, no other devices can be paired. The Bluetooth visibility of the telephone control deactivated for the duration of the active A2DP connection. This is not a fault in the telephone control. In order to pair further devices, deactivate the Bluetooth audio (A2DP) feature in Telephone settings and Bluetooth settings and activate it again after completing the pairing.
Adjusting the volume

with the service center of your home country. A telephone connection can only be set up if a switched-on mobile phone is paired with the telephone control via Bluetooth
Volkswagen makes every effort to make these services available to you at the most reasonable price possible. Please inquire with a Volkswagen dealer regarding country-specific rates.
Info call
The Info call i button offers information regarding Volkswagen and selected premium-rate services concerning traffic and traveling.
Press the i button for at least 2 seconds in order to establish the connection.
Service call
Roadside assistance via the > button offers immediate assistance in the event of a breakdown. The Volkswagen dealership network with mobile service vehicles is at your disposal.
Press the > button for at least 2 seconds in order to establish the connection.
A mobile network must be available for the Info and Service call. The services might not be available in some countries.

WARNING
Driving on today's roads demands the full attention of the driver at all times. Driver distraction causes accidents, collisions and serious personal injury!
x Never pair the mobile phone or configure user profiles while driving. Do this only when the vehicle is parked in a safe place.
x Never let yourself be distracted when setting, adjusting, or using the Infotainment System, when using your mobile phone, or when operating the mobile phone controls.
x Always drive attentively and responsibly. Use the Infotainment system, your mobile phone, and the mobile phone controls only if road, traffic, and weather conditions permit and you will not be distracted from your driving.
x If you cannot use the Infotainment System, your mobile phone, or the mobile phone controls safely while driving, wait until later or find a safe spot where you can pull off the road and park the vehicle.
x Always set sound volume levels so that you can clearly hear horns, sirens, and other warning sounds outside the vehicle.
For device search, select a location with the likelihood of only a few unknown Bluetooth devices, for example in the garage. The search range for Bluetooth is approximately 10 meters.
Pairing a mobile phone via Bluetooth-HFP

x If necessary activate “wait for incoming Bluetooth connections”.
x Hold the mobile phone in your hand ready to enter the password within the time limit.
x Select the mobile phone from the device list in the vehicle by pressing the corresponding function key.
x Select the required pairing protocol below the mobile phone found.
x On the mobile phone, confirm the connection queries from the vehicle if required.
x Confirm the 4-digit password displayed on the Infotainment System screen.
x Enter the password on the mobile phone within 30 seconds.27
x Confirm password entry.
x If necessary, confirm further queries on the mobile phone.
Pairing procedure if a mobile phone has already been paired with the telephone control
x Set the Bluetooth connection to visible on the mobile phone, step 1.
x Switch on the ignition.
x Access the SETUP main menu with the SETUP Infotainment button.
x Press the Telephone function key.
x Press the Bluetooth settings function key.
x In the Bluetooth settings menu, press the Search for Bluetooth devices function key.
x If necessary, confirm the query about whether Bluetooth has been activated on the mobile phone with Next .
x Carry out pairing as described, step 3.
Failed pairing
There is no limit on the number of attempts to pair the device with the telephone control.
Linking will not be successful if the password input time limit is exceeded or if the PIN code is entered incorrectly.
Restart linking if the process fails despite correct entries.
Copying telephone directory to the telephone control
Once pairing has been successfully completed, the telephone directory entries from the mobile phone27 are loaded automatically into the data memory of the telephone control. Depending on the number of entries copied, the process can take several minutes.
The telephone directory memory of the telephone control is limited to 5000 entries. Each user profile can be assigned a maximum of 2000 entries as well as 100 user-created or edited entries.
Automatic connection to a paired mobile phone

The telephone control can be used as soon as the PHONE main menu is displayed on the Infotainment System screen.
When connecting automatically, the system will first search for the telephone that was last used in order to reconnect it with the telephone control. If this mobile phone is not in the Bluetooth range, the system will start to search for the mobile phone (user) that was used before it.
x Switch on the ignition.
x Enter the PIN code if it is not stored in the telephone control28.
Requirements for automatic connection
d The mobile phone needs to have already been paired with the telephone control.
d The mobile phone must be switched on and contain a valid SIM card to make telephone calls.
d Bluetooth must be activated on the mobile phone.
d The mobile phone should have no connection to another Bluetooth device.
d The mobile phone must be within the Bluetooth range of the telephone control.
d The ignition must be switched on.
d The mobile phone must have been last connected to the telephone control or another mobile phone connected via Bluetooth is no longer in the Bluetooth range of the telephone control or its Bluetooth feature has been switched off.
If the automatic connection is made during an active telephone call, the telephone control can only make a connection via HFP. Change the Bluetooth connection to rSAP in order to use all telephone control functions28.
If a Bluetooth connection cannot be set up even though all requirements are fulfilled or if the telephone control does not function “normally”, the mobile phone's system may have crashed. Remove the battery and insert again. Switch the mobile phone back on and try to establish a Bluetooth connection.
Volkswagen recommends not switching on authorization on the mobile phone so that you confirm the connection queries again before each automatic connection setup.
28 country specific

Fig. 233 Telephone main menu: Connection established.