2014 TOYOTA SIENNA service

TABLE OF CONTENTSIndex
6
SIENNA_OM_OM45483U_(U)
4-1. Maintenance and careCleaning and protecting the vehicle exterior ........... 648
Cleaning and protecting the vehicle interior ............ 653
4-2. Maintenance Maintenance requirements .................... 657
General maintenance ......... 660
Emission inspection and maintenance (I/M)
programs .......................... 664
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 665
Hood................................... 669
Positioning a floor jack ....... 671
Engine compartment .......... 673
Tires ................................... 688
Tire inflation pressure......... 699
Wheels ............................... 703
Air conditioning filter ........... 706
Wireless remote control/ electronic key battery ....... 708
Checking and replacing fuses ................................ 711
Light bulbs .......................... 724 5-1. Essential information
Emergency flashers ............ 736
If your vehicle needs to be towed ....................... 737
If you think something is wrong ............................ 741
Fuel pump shut off system .............................. 742
5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer
sounds... .......................... 743
If a warning message is displayed .......................... 758
If you have a flat tire (vehicles with
run-flat tires) ..................... 759
If you have a flat tire (vehicles with
standard tires) .................. 761
If the engine will not start ............................ 776
If the shift lever cannot be shifted from P .............. 778
If you lose your keys ........... 780
If the electronic key does not operate properly ......... 781
If the battery is discharged ........................ 784
If your vehicle overheats..... 790
If the vehicle becomes stuck ................................. 793
If your vehicle has to be stopped in an
emergency........................ 795
4Maintenance and care5When trouble arises

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26
Vehicle data recordings
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. Furthermore, these computers do not record con-
versations, sounds or pictures.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or vehicle owner
● Usage of date collected through Safety Connect (U.S. mainland only)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.

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●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle) is obtained
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or vehicle owner
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbags, seat belt pretensioners, and wireless remote con-
trol batteries.

174 1-7. Safety information
SIENNA_OM_OM45483U_(U)
■If the SRS airbags deploy (inflate)
●Bruising and slight abrasions may result from contact with a deploying
(inflating) SRS airbag.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflator)
as well as the front seats, parts of the front and rear pillars, and roof side
rail, may be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● For Safety Connect subscribers, if the SRS airbags deploy or in the event
of a severe rear-end collision, the system is designed to send an emer-
gency call to the response center, notifying them of the vehicle’s location
(without needing to push the “SOS” button) and an agent will attempt to
speak with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants are unable to communicate, the agent
automatically treats the call as an emergency and helps to dispatch the
necessary emergency services. ( P.639)

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2-5. Driving information
2
When driving
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Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropri-
ate to the prevailing weather conditions.
■ Pre-winter preparations
●Use fluids that are appropriate to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Washer fluid
● Have a service technician inspect the level and specific grav-
ity of battery electrolyte.
● Have the vehicle fitted with four snow tires or purchase a set
of tire chains for the front tires.
Ensure that all tires are the same size and brand, and that chains
match the size of the tires.
■Before driving the vehicle
Perform the following according to the driving conditions:
●Do not try to forcibly open a window or move a wiper that is
frozen. Pour warm water over the frozen area to melt the ice.
Wipe away the water immediately to prevent it from freezing.
● To ensure proper operation of th e climate control system fan,
remove any snow that has accumulated on the air inlet vents
in front of the windshield.
● Remove any ice that has accumu lated on the vehicle chassis.
● Periodically check for and remove any excess ice or snow
that may have accumulated in the wheel well or on the
brakes.

377
2-5. Driving information
2
When driving
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Weight limits
● The gross trailer weight must never exceed 3500 lb. (1588 kg).*
● The gross combination weight must never exceed the GCWR
described below.
2WD models: 8900 lb. (4037 kg)*
AWD models: 8990 lb. (4078 kg)* ●The gross vehicle weight must
never exceed the GVWR indi-
cated on the Certification
Label.
● The gross axle weight on each
axle must never exceed the
GAWR indicated on the Certi-
fication Label.
● If the gross trailer weight is over the unbraked TWR, trailer service
brakes are required.
● If the gross trailer weight is over 2000 lbs. (907 kg), a sway control
device with sufficient capacity is required.
: The towing package is required.
Toyota does not recommend towing with this vehicle without the towing
package.

435
3-2. Using the audio system
3
Interior features
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■
Receiving XM® Satellite Radio
An XM
® Satellite Radio is a tuner designed exclusively to receive broadcasts
provided under a separate subscription. Availability is limited to the 48 con-
tiguous states and 10 Canadian provinces.
● XM
® subscriptions
For detailed information about XM® Satellite Radio or to subscribe:
U.S.A.–
Visit on the web at www.xmradio.com
or call 1-800-967-2346.
Canada–
Visit on the web at www.xmradio.ca
or call 1-877-209-0079.
● Radio ID
You will need the radio ID when activating XM
® service or reporting a
problem. Select “CH000” using or , and the receiver’s
8-character ID number will appear.
● Satellite tuner
The tuner supports only Audio Services (Music and Talk) and the accom-
panying Text Information of XM
® Satellite Radio.

547
3-5. Using the hand
s-free phone system (for cellular phone)
3
Interior features
SIENNA_OM_OM45483U_(U)
■Conditions under which the system will not operate
●If using a mobile phone that does not support Bluetooth
®
●If the mobile phone is switched off
● If you are outside service range
● If the mobile phone is not connected
● If the mobile phone’s battery is low
● If the mobile phone is behind the seat or in the glove box or console box
● If metal is covering or touching the phone
■ When using the hands-free system
●The audio system and voice guidance are muted when making a call.
● If both parties speak at the same time, it may be difficult to hear.
● If the incoming call volume is overly loud, an echo may be heard.
● Try to face toward the microphone as much as possible when speaking.
● In the following circumstances, it may be difficult to hear the other party:
• When driving on unpaved roads
• When driving at high speeds
• When a window is open
• When the air conditioning is blowing directly on the microphone
• When the air conditioning is set to high
■ When transferring ownership of the vehicle
Be sure to initialize the system to prevent personal data from being improp-
erly accessed.