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643
3-8. Other interior features
3
Interior features
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■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safe ty Connect response center at 1-
800-331-4331 and follow the prompts for Safety Connect to initiate
this service.
In addition to assisting law enforc ement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicl e’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■ Roadside Assistance
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deliv ery, etc. For a description of the
Roadside Assistance services and th eir limitations, please see the
Safety Connect Terms and Conditions, which are available at
To y o t a . c o m .
Page 676 of 872
676 4-3. Do-it-yourself maintenance
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■Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the follow-
ing situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
●When the engine is new, for example directly after purchasing the vehicle
or after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, when towing,
or when driving while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
Page 737 of 872
5
When trouble arises
737
5-1. Essential information
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If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transaxle. Contact
your Toyota dealer before towing.
● The engine is running but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commercial towing service, using a wheel-lift
type truck or flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck from
the front, the vehicle’s rear wheels and axles must be in good condi-
tions. ( P. 738, 740)
If they are damaged, use a towing dolly or flat bed truck.
AWD models: If towing your vehicle with a wheel-lift type truck, use a
towing dolly. ( P. 738, 740)
Page 738 of 872
738 5-1. Essential information
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Towing with a sling-type truckDo not tow with a sling type truck
to prevent body damage.
Towing with a wheel-lift type truckFrom the front (2WD models) Release the parking brake.
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5
When trouble arises
739
5-1. Essential information
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From the front (AWD models)
Use a towing dolly under the rear
wheels.
From the rear Use a towing dolly under the
front wheels.
Using a flatbed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Page 740 of 872

740 5-1. Essential information
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NOTICE
■To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the transaxle and Active Torque
Control 4WD system (AWD models) wh en towing using a wheel-lift type
truck
■ To prevent damaging the vehicle wh en towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent causing serious damage to the
Active Torque Control 4WD system (AWD models) and transaxle. ( P. 393)
2WD models: Never tow this vehicle from
the rear with the front wheels on the
ground. This may cause serious damage
to the transaxle. If towing from the rear,
use a towing dolly.
AWD models: Never tow this vehicle with
any of the wheels on the ground. This
may cause serious damage to the tran-
saxle and Active Torque Control 4WD
system. Use a towing dolly.
ITN51N007
ITN51N008
Page 768 of 872
768 5-2. Steps to take in an emergency
SIENNA_OM_OM45483U_(U)Firmly tighten each wheel nut
two or three times in the order
shown in the
illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the flat tire, tire jack and all tools.
Stowing the flat tire
Remove clasps and strap.
Place tire standing up in rear tub,
after putting the tire in the tire
bag.
STEP4
STEP5
STEP1
STEP2
Page 774 of 872

774 5-2. Steps to take in an emergency
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CAUTION
■Replacing a flat tire for vehicles with power sliding door and/or
power back door
In cases such as when re placing tires, make sure to turn off the power
sliding door main switch ( P. 70) and/or the power back door main
switch ( P. 84). Failure to do so may cause the sliding door and/or the
back door to operate unintentionally if the power sliding door switch and/
or the power back door switch is ac cidentally touched, resulting in hands
and fingers being caught and injured.
■When stowing the flat tire
●Make sure the third seats ar e in their original position.
●Secure it using a tire strap. Otherwis e, the flat tire may fly out in case
of sudden braking or an accident, resulting in death or serious injury.
NOTICE
■When loosening or tightening the spare tire clamp bolt
Do not use an impact wrench. Use the adapter socket and jack handle.
■Do not drive the vehicle with a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle
The vehicle becomes lower when driving with the compact spare tire
compared to when drivin g with standard tires. Be careful when driving
over uneven road surfaces.