2014 TOYOTA RAV4 EV Owners Manual

328 3-4. Other interior features
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth
® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyota models.
Contact with the Safety Connect response center is dependent upon the
telematics device being in operative condition, cellular connection avai\
l-
ability, and GPS satellite signal reception, which can limit the ability to
reach the response center or receive emergency service support. Enroll-
ment and Telematics Subscription Service Agreement required. A variety
of subscription terms is available; charges vary by subscription term
selected.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle
Location, and Enhanced Roadside Assistance will function in the United
States, including Hawaii and Alaska, and in Canada. No Safety Connect
services will function outside of the United States in countries other than
Canada.
● Safety Connect services are not subject to section 255 of the Telecom-
munications Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.

329
3-4. Other interior features
3
Interior features
Safety Connect LE
D light Indicators
When the “POWER” switch is turned to ON mode, the red indicator
light comes on for 2 seconds then turns off. Afterward, the green indi-
cator light comes on, indicating that the service is active.
The following indicator light patter ns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at v ehicle start-up) = System malfunc-
tion (contact your Toyota dealer)
● No indicator light (off) = Safety Connect service not active
Safety Connect services
■ Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision,
the system is design ed to automatically call the response center.
The responding agent receives th e vehicle’s location and attempts
to speak with the vehicle occupant s to assess the level of emer-
gency. If the occupants are unable to communicate, the agent
automatically treats the call as an emergency, contacts the nearest
emergency services provider to describe the situation, and
requests that assistance be sent to the location.

330 3-4. Other interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safety Connect response center at 1-
800-331-4331 and follow the prompts for Safety Connect to initiate
this service.
In addition to assisting law enforc ement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicl e’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
To y o t a . c o m .

331
3-4. Other interior features
3
Interior features
Safety information for Safety Connect
Important! Read this information before using Safety Connect.
■ Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wire-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the fo llowing U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radiation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commiss ion on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scientific literature. Over 120 scientists,
engineers, and physicians from universities, and government
health agencies and industries reviewed the available body of
research to develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines in
addition to those standards.

332 3-4. Other interior features
■Certification for Safety Connect
FCC ID: O9EGTM1
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.

Maintenance and care4
333
4-1. Maintenance and careCleaning and protecting the vehicle exterior ......... 334
Cleaning and protecting the vehicle interior .......... 337
4-2. Maintenance Maintenance requirements .................. 340
General maintenance....... 342
4-3. Do-it-yourself maintenance
Do-it-yourself service precautions .................... 346
Hood ................................ 349
Positioning a floor jack ..... 351
Motor compartment .......... 355
Tires ................................. 366
Tire inflation pressure ...... 374
Wheels ............................. 378
Air conditioning filter......... 381
Electronic key battery....... 383
Checking and replacing fuses .............................. 385
Headlight aim ................... 398
Light bulbs........................ 400

334
4-1. Maintenance and care
Cleaning and protecting the vehicle exterior
■Before washing the vehicle
Check that the charging port cap and charging port door on your vehicle are
closed properly.
■ Automatic car washes
●Fold the mirrors and remove the antenna before washing the vehicle.
Start washing from the front of the vehicle. Make sure to re-install the
antenna and extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle surface
and harm your vehicle’s paint.
● In certain automatic car washes, the rear spoiler may interfere with
machine operation. This may prevent the vehicle from being cleaned
properly or result in damage to the rear spoiler.
■ High pressure car washes
Do not allow the nozzles of the car wash to come within close proximity \
of
the windows.
Perform the following to protect the vehicle and maintain it in prime
condition:
● Working from top to bottom, liber ally apply water to the vehicle
body and wheel wells of the vehicle to remove any dirt and
dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thor-
oughly with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.

335
4-1. Maintenance and care
4
Maintenance and care
■
Aluminum wheels
●Remove any dirt immediately by using a neutral detergent. Do not use
hard brushes or abrasive cleaners. Do not use strong or harsh chemical
cleaners. Use the same mild detergent and wax as used on the paint.
● Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
● Wash detergent from the wheels immediately after use.
■ Bumpers
Do not scrub with abrasive cleaners.
CAUTION
■While charging
Do not wash the vehicle.
Doing so may cause the electrical components to malfunction or catch fire
and also you may get an electric shock that may result in death or serious
injury.
■ When washing the vehicle
●Do not apply water to the inside of the motor compartment. Doing so may
cause the electrical components etc. to malfunction or catch fire.
● Do not wash the underbody using a high-pressure washer. Doing so may
cause the traction battery to malfunction or catch fire.