Page 337 of 604
3375-1. Using the air conditioning system and defogger
5
Interior features
HIGHLANDER_HV_U (OM48D74U)
Turn the heated steering wheel
on/off
The indicator light comes on when
the heated steering wheel is oper-
ating.
The heated steering wheel will
automatically turn off after about 30
minutes.
■The heated steering wheel can be used when
The power switch is in ON mode.
■
Seat heaters
Turns the seat heater on
The indicator light comes on.
Adjusts the seat temperature
The further you move the dial
forward, the warmer the seat
becomes.
■
Seat heaters/ventilators Turns the seat heater on
The indicator light comes on.
The higher the number is, the
warmer the seat becomes.
Blows air from the seat
The indicator light comes on.
The higher the number is, the
stronger the airflow becomes.
Heated steering wheel
Front seat heaters and ventilators
1
2
1
2
Page 391 of 604
3916-2. Maintenance
HIGHLANDER_HV_U (OM48D74U)
6
Maintenance and care
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights • Do all the lights come on?
Parking brake
• Does the parking brake move smoothly?
• When parked on a slope and the parking brake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com-
ing from the steering wheel.
ItemsCheck points
Page 451 of 604

4517-1. Essential information
7
When trouble arises
HIGHLANDER_HV_U (OM48D74U)
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 463 of 604

4637-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48D74U)
WARNING
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact your Toyota
dealer. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.
■ When the electric power steerin g system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavie r than usual when operating, hold
firmly and operate using more force than usual.
■
If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause a loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire
inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inflation pres-
sure adjustment, it is probable that you have a flat tire. Check the tires.
If a tire is flat, change it with th e spare tire and have the flat tire
repaired by the nearest Toyota dealer.
●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,
you could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
Page 475 of 604

4757-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48D74U)
(If equipped)
Indicates that the LDA (Lane Departure Alert)
system cannot be used because the vehicle
speed is lower than approximately 32 mph (50
km/h)
Drive the vehicle at 32 mph (50 km/h) or
higher.
Indicates that the hybrid system was stopped
while driving
A buzzer also sounds.
Operate the steering wheel with more force
than usual.
Indicates that the power switch is turned off or
turned to ACCESSORY mode and the driver’s
door is opened while the lights are turned on
A buzzer also sounds.
Turn the lights off.
(If equipped)
Indicates that the moon roof or panoramic moon
roof is not fully closed (with the power switch off,
and the driver’s door open)
A buzzer also sounds.
Close the moon roof or panoramic moon
roof.
Monochrome display
Color display
Indicates a malfunction in the brake override sys-
tem
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
Warning messageDetails/Actions
(Flashes)
(Flashes)
Page 482 of 604
4827-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48D74U)
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 428)
Once
The steering lock could not be
released within 3 seconds of
the power switch being
pressed.
Press the power switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
Indicates a malfunction in the
smart key system
Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 585 of 604
585What to do if... (Troubleshooting)
HIGHLANDER_HV_U (OM48D74U)
●Did you press the power switch while firmly depressing the brake pedal?
(P. 229)
●Is the shift lever in P? ( P. 232)
●Is the electronic key anywhere detectable inside the vehicle?
(P. 149)
●Is the steering wheel unlocked? ( P. 232)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 514)
●Is the 12-volt battery discharged? ( P. 516)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode ( P. 512)
●It is locked automatically to prevent theft of the vehicle. ( P. 232)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be tu rned after the hybrid system
is stopped
Page 590 of 604

590Alphabetical index
HIGHLANDER_HV_U (OM48D74U)
Anti-lock Brake System (ABS) ...................................... 291
Function ................................ 291
Warning light ......................... 458
Armrest ..................................... 358
Assist grips .............................. 359
Audio input
*
Audio system*
Steering wheel audio switch*
Automatic High Beam ............. 248
Automatic light control
system .................................... 244
AUX port
*
Auxiliary boxes ................ 347, 350 Back door ................................ 134
Back-up lights
Replacing light bulb .............. 434
Wattage ................................ 539
Battery (12-volt battery) .......... 407
Battery checking ................... 407
If the 12-volt battery is discharged.......................... 516
Preparing and checking before winter ...................... 316
Warning light......................... 457
Battery (traction battery) .......... 85
Bluetooth®
Audio system*
Hands-free system*
(for cellular phone)
Bottle holders .......................... 344
Brake
Fluid ...................................... 535
Parking brake ....................... 243
Warning light......................... 457
Brake assist ............................. 291
Break-in tips ............................ 195
Brightness control Instrument panel light control ................................ 104
BSM (Blind Spot Monitor) ....... 304
Blind Spot Monitor function............................... 308
Rear Cross Traffic Alert
function............................... 311
B