Page 6 of 604
TABLE OF CONTENTS6
HIGHLANDER_HV_U (OM48D74U)8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 528
Fuel information ................ 540
Tire information ................. 543
8-2. Customization Customizable features ...... 556
Items to initialize................ 567
Reporting safety defects for U.S. owners ............... 570
Seat belt instructions for Canadian owners
(in French)....................... 571
SRS airbag instructions for Canadian
owners (in French) .......... 574
What to do if... (Troubleshooting) .................... 584
Alphabetical index...................... 589
8Vehicle specifications
9For owners
Index
Page 17 of 604

17Pictorial index
HIGHLANDER_HV_U (OM48D74U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 531
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 412
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 536
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 316
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 412
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 486
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 396
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 396
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 532
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 521
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 469
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 244
Front fog lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 292
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 434, Watts: P. 539)
*: If equipped
9
10
11
12
13
14
15
Page 99 of 604
992. Instrument cluster
2
Instrument cluster
HIGHLANDER_HV_U (OM47D74U)
Warning lights inform the driver of malfunctions in the indicated vehi-
cle’s systems.
Warning lights
*1
(U.S.A.)
Brake system warning
light ( P. 457)*1
(Canada)
ABS warning light
(P. 458)
*1
(Canada)
Brake system warning
light ( P. 457)*1Electric power steering
system warning light
(P. 458)
*1
(Yellow)
Brake system warning
light ( P. 457)*1, 2, 3
Pre-collision system
warning light ( P. 458)
*1, 2Charging system warn-
ing light ( P. 457)*1
Slip indicator ( P. 458)
*1, 2Low engine oil pressure
warning light (P. 457)*2Open door warning light
(P. 459)
*1
(U.S.A.)
Malfunction indicator
lamp ( P. 457)Low fuel level warning
light (P. 459)
*1
(Canada)
Malfunction indicator
lamp ( P. 457)Seat belt reminder light
(P. 459)
*1SRS warning light
(P. 458)*1Master warning light
(P. 459)
*1
(U.S.A.)
ABS warning light
(P. 458)*1
Tire pressure warning
light ( P. 459)
Page 151 of 604

1513-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_HV_U (OM48D74U)■
Conditions affecting operation
The smart key system uses weak radio waves. In the following situations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and immobilizer
system from operating properly. (Ways of coping: P. 513)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
Page 204 of 604

2044-1. Before driving
HIGHLANDER_HV_U (OM48D74U)
NOTICE
■When parking the vehicle
Always shift the shift lever to P. Failure to do so may cause the vehicle to
move or the vehicle may accelerate suddenly if the accelerator pedal is
accidentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and hold it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( P. 486)
■ When encounterin g flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, hybrid
transmission, rear electric motor (traction motor), etc.
● Lubricant condition for the bearings and suspension joints (where possi-
ble), and the function of all joints, bearings, etc.
Page 316 of 604
3164-6. Driving tips
HIGHLANDER_HV_U (OM48D74U)
●Use fluids that are appropriate to the prevailing outside tempera-
tures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspec t the condition of the 12-volt bat-
tery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires.
Ensure that all tires are the same size and brand, and that chains match
the size of the tires.
Winter driving tips
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a man-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Page 323 of 604

3234-6. Driving tips
4
Driving
HIGHLANDER_HV_U (OM48D74U)
NOTICE
■To prevent water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery, hybrid system or other components does not occur.
● Water entering the engine compartment may cause severe damage to the
hybrid system. Water entering the interior may cause the hybrid battery
stowed under the rear seats to short circuit.
● Water entering the hybrid transaxle will cause deterioration in transmission
quality. The malfunction indicator may come on, and the vehicle may not
be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the transaxle case, reducing the gear
oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the riverbed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
● Sand and mud that has accumulated in brake drums and around brake
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.
Page 382 of 604

3826-1. Maintenance and care
HIGHLANDER_HV_U (OM48D74U)
NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.