3
1
8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48D74U)
9
3-4. Adjusting the steering wheel and mirrors
Steering wheel .................. 173
Inside rear view mirror....... 175
Outside rear view mirrors ............................. 177
3-5. Opening and closing the windows
Power windows ................. 179
Moon roof .......................... 183
Panoramic moon roof ........ 187
4-1. Before driving Driving the vehicle ............. 194
Cargo and luggage............ 205
Vehicle load limits ............. 210
Trailer towing..................... 211
Dinghy towing.................... 228
4-2. Driving procedures Power (ignition) switch ...... 229
EV drive mode................... 235
Hybrid transmission........... 237
Turn signal lever................ 242
Parking brake .................... 243
4-3. Operating the lights and wipers
Headlight switch ................ 244
Automatic High Beam ....... 248
Fog light switch ................. 254
Windshield wipers and washer ............................ 255
Rear window wiper and washer ............................ 257 4-4. Refueling
Opening the fuel tank cap ........................... 259
4-5. Using the driving support systems
Cruise control .................... 264
Dynamic radar cruise control.............................. 269
LDA (Lane Departure Alert) ................................ 283
Driving assist systems ....... 291
PCS (Pre-Collision System) ........................... 297
BSM (Blind Spot Monitor) ................... 304
• The Blind Spot Monitor function.......................... 308
• The Rear Cross Traffic Alert function ................. 311
4-6. Driving tips Hybrid vehicle driving tips ....................... 314
Winter driving tips .............. 316
Utility vehicle precautions ...................... 320
4Driving
TABLE OF CONTENTS4
HIGHLANDER_HV_U (OM48D74U)5-1. Using the air conditioning
system and defogger
Front automatic air conditioning system ........ 326
Rear automatic air conditioning system ........ 333
Heated steering wheel/ seat heaters/
seat ventilators ................ 336
5-2. Using the interior lights Interior lights list ................ 339
• Interior lights ................. 340
• Personal lights .............. 340
5-3. Using the storage features
List of storage features...... 342
• Glove box...................... 343
• Console box .................. 343
• Bottle holders ................ 344
• Cup holders .................. 345
• Auxiliary boxes .............. 347
• Open tray ...................... 348
Luggage compartment features ........................... 349 5-4. Using the other interior
features
Other interior features........ 351
• Sun visors ..................... 351
• Vanity mirrors ................ 351
• Conversation mirror ....... 352
• Clock ............................. 353
• Outside temperature display ........................... 353
• Power outlets ................ 354
• Rear sunshades ............ 357
• Armrest.......................... 358
• Coat hooks .................... 359
• Assist grips .................... 359
• Side table ...................... 360
Garage door opener .......... 361
Safety Connect .................. 368
Compass ........................... 374
5Interior features
5
1
8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48D74U)
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior ................ 380
Cleaning and protecting the vehicle interior ................. 383
6-2. Maintenance Maintenance requirements ................... 386
General maintenance ........ 389
Emission inspection and maintenance (I/M)
programs ......................... 393
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 394
Hood.................................. 396
Positioning a floor jack ...... 398
Engine compartment ......... 399
12-volt battery ................... 407
Tires .................................. 412
Tire inflation pressure........ 421
Wheels .............................. 424
Air conditioning filter .......... 426
Electronic key battery ........ 428
Checking and replacing fuses ............................... 430
Light bulbs ......................... 434 7-1. Essential information
Emergency flashers ........... 450
If your vehicle has to be stopped in an
emergency....................... 451
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 452
If you think something is wrong ........................... 456
If a warning light turns on or a warning buzzer
sounds ............................. 457
If a warning message is displayed ......................... 466
If you have a flat tire .......... 486
If the hybrid system will not start ........................... 510
If the shift lever cannot be shifted from P ............. 512
If the electronic key does not operate properly ........ 513
If the 12-volt battery is discharged ....................... 516
If your vehicle overheats.... 521
If the vehicle becomes stuck ................................ 525
6Maintenance and care7When trouble arises
20Pictorial index
HIGHLANDER_HV_U (OM48D74U)
■Switches
Automatic High Beam switch*1 . . . . . . . . . . . . . . . . . . . . . . P. 248
BSM (Blind Spot Monitor) main switch
*1 . . . . . . . . . . . . . . P. 304
LDA (Lane Departure Alert) switch
*1. . . . . . . . . . . . . . . . . . P. 283
Power back door switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 134
Windshield wiper de-icer switch
*1. . . . . . . . . . . . . . . . . . . . P. 329
Heated steering wheel switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 337
Intuitive parking assist switch
*1, 2
1
2
3
4
5
6
7
301-1. For safe use
HIGHLANDER_HV_U (OM48D74U)
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P. 156)
Adjust the seat so that you can
depress the pedals fully and so
that your arms bend slightly at
the elbow when gripping the
steering wheel. ( P. 156)
Lock the head restraint in place with the center of the head restraint
closest to the top of your ears. ( P. 169)
Wear the seat belt correctly. ( P. 3 2 )
Make sure that all occupants are wearing their seat belts before driv-
ing the vehicle. ( P. 3 2 )
Use a child restraint system appropriate for the child until the child
becomes large enough to properly wear the vehicle’s seat belt.
( P. 62)
For safety drive
For safe driving, adjust the seat and mirror to an appropriate
position before driving.
Correct driving posture
1
2
Correct use of the seat belts
3
4
441-1. For safe use
HIGHLANDER_HV_U (OM48D74U)
Your vehicle is equipped with ADVANCED AIRBAGS designed based
on the US motor vehicle safety standards (FMVSS208). The airbag
sensor assembly (ECU) controls airbag deployment based on infor-
mation obtained from the sensors et c. shown in the system compo-
nents diagram above. This informat ion includes crash severity and
occupant information. As the airbags deploy, a chemical reaction in
the inflators quickly fills the airbag s with non-toxic gas to help restrain
the motion of the occupants.
WARNING
■ SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
● The driver and all passengers in the vehicle must wear their seat belts
properly.
The SRS airbags are supplemental devices to be used with the seat belts.
● The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the airbag.
The National Highway Traffic Safety Administration (NHTSA) advises:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm)
of inflation, placing yourself 10 in. (250 mm) from your driver airbag pro-
vides you with a clear margin of safety. This distance is measured from
the center of the steering wheel to your breastbone. If you sit less than 10
in. (250 mm) away now, you can change your driving position in several
ways:
• Move your seat to the rear as far as you can while still reaching the ped- als comfortably.
• Slightly recline the back of the seat.
Although vehicle designs vary, many drivers can achieve the 10 in. (250
mm) distance, even with the driver seat all the way forward, simply by
reclining the back of the seat somewhat. If reclining the back of your
seat makes it hard to see the road, raise yourself by using a firm, non-
slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the air-
bag toward your chest instead of your head and neck.
The seat should be adjusted as recommended by NHTSA above, while
still maintaining control of the foot pedals, steering wheel, and your view
of the instrument panel controls.
461-1. For safe use
HIGHLANDER_HV_U (OM48D74U)
WARNING
■SRS airbag precautions
● Do not allow a child to stand in front of
the SRS front passenger airbag unit or
sit on the knees of a front passenger.
● Do not allow the front seat occupants to
hold items on their knees.
● Do not lean against the door, the roof
side rail or the front, side and rear pil-
lars.
● Do not allow anyone to kneel on the
passenger seats toward the door or put
their head or hands outside the vehicle.
● Do not attach anything to or lean any-
thing against areas such as the dash-
board, steering wheel pad and lower
portion of the instrument panel.
These items can become projectiles
when the SRS driver, front passenger
and driver’s knee airbag deploy.
● Do not attach anything to areas such as
a door, windshield, side window, front or
rear pillar, roof side rail and assist grip.
471-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM48D74U)
WARNING
■SRS airbag precautions
● Do not hang coat hangers or other hard objects on the coat hooks. All of
these items could become projectiles and may cause death or serious
injury, should the SRS curtain shield airbags deploy.
● If a vinyl cover is put on the area where the SRS driver’s knee airbag will
deploy, be sure to remove it.
● Do not use seat accessories which cover the parts where the SRS side
airbags and SRS seat cushion airbag inflate as they may interfere with
inflation of the airbags. Such accessories may prevent the side airbags
and seat cushion airbag from activating correctly, disable the system or
cause the side airbags and seat cushion airbag to inflate accidentally,
resulting in death or serious injury.
● Do not strike or apply significant levels of force to the area of the SRS air-
bag components.
Doing so can cause the SRS airbags to malfunction.
● Do not touch any of the component parts immediately after the SRS air-
bags have deployed (inflated) as they may be hot.
● If breathing becomes difficult after the SRS airbags have deployed, open a
door or window to allow fresh air in, or leave the vehicle if it is safe to do
so. Wash off any residue as soon as possible to prevent skin irritation.
● If the areas where the SRS airbags are stored, such as the steering wheel
pad and front and rear pillar garnishes are damaged or cracked, have
them replaced by your Toyota dealer.
● Do not place anything, such as a cushion, on the front passenger's seat.
Doing so will disperse the passenger's weight, which prevents the sensor
from detecting the passenger's weight properly. As a result, the SRS front
airbags for the front passenger may not deploy in the event of a collision.