2014 TOYOTA HIGHLANDER HYBRID Owners Manual

2254-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48D74U)■
Break-in schedule
If your vehicle is new or equipped with any new power train components
(such as an engine, transmission, differ ential or wheel bearing), Toyota rec-
ommends that you do not tow a trailer until the vehicle has been driven for
over 500 miles (800 km).
After the vehicle has been driven for over 500 miles (800 km), you can start
towing. However, for the next 500 miles (800 km), drive the vehicle at a speed
of less than 50 mph (80 km/h) when towing a trailer, and avoid full throttle
acceleration.
■ Maintenance
●If you tow a trailer, your vehicle will require more frequent maintenance due
to the additional load. (See “Scheduled Maintenance Guide” or “Owner’s
Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approximately
600 miles (1000 km) of trailer towing.
■ If trailer sway occurs
One or more factors (crosswinds, passing vehicles, rough roads, etc.) can
adversely affect handling of your vehicle and trailer, causing instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer swaying by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradually to
reduce speed.
Do not increase speed. Do not apply vehicle brakes.
If you make no extreme correction with the steering or brakes, your vehicle
and trailer should stabilize.
● After the trailer swaying has stopped:
• Stop in a safe place. Get all occupants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not shifted.
Make sure the tongue weight is appropriate, if possible.
• Check the load in the vehicle.
Make sure the vehicle is not overloaded after occupants get in.
If you cannot find any problems, the speed at which trailer swaying occurred
is beyond the limit of your particular v ehicle-trailer combination. Drive at a
lower speed to prevent instability. Remember that swaying of the towing vehi-
cle-trailer increases as speed increases.

2264-1. Before driving
HIGHLANDER_HV_U (OM48D74U)
WARNING
■Trailer towing precautions
To tow a trailer safely, use extreme care and drive the vehicle in accordance
with the trailer’s characteristics and operating conditions. Failure to do so
could cause an accident resulting in death or serious injury. Vehicle stability
and braking performance are affected by trailer stability, brake setting and
performance, and the hitch. Your vehi cle will handle differently when towing
a trailer.
■ To avoid accident or injury
● Do not exceed the TWR, unbraked TWR, GCWR, GVWR or GAWR.
● If the gross trailer weight is over 2000 lb. (907 kg), a sway control device
with sufficient capacity is required.
● Adjust the tongue weight within the appropriate range. Place heavier loads
as close to the trailer axle as possible.
● Do not exceed 65 mph (104 km/h), the posted towing speed limit or the
speed limit for your trailer as set forth in your trailer owner’s manual,
whichever is lowest. Slow down sufficiently before making a turn, in cross
winds, on wet or slippery surface, etc. to help avoid an accident. If you
experience a vehicle-trailer instability from reducing a certain speed, slow
down and make sure you keep your vehicle speed under the speed of
which you experience the instability.
● Do not make jerky, abrupt or sharp turns.
● Do not apply the brakes suddenly as you may skid, resulting in jackknifing
and loss of vehicle control. This is especially true on wet or slippery sur-
faces.
● Do not exceed the trailer hitch assembly weight, gross vehicle weight,
gross axle weight and trailer tongue weight capacities.
● Do not use cruise control when towing.
● Slow down and downshift before descending steep or long downhill
grades. Do not make sudden downshifts while descending steep or long
downhill grades.
● Vehicle-trailer instability is more likely on steep long downhills. Before
descending steep or long downhill grades, slow down and downshift. Do
not make sudden downshifts when descending steep or long downhill
grades. Avoid holding the brake pedal down too long or applying the
brakes too frequently. This could cause the brakes to overheat and result
in reduced braking efficiency.
● Do not tow a trailer when the compact spare tire is installed on your vehi-
cle.

2274-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48D74U)
WARNING
■Hitch
Trailer hitch assemblies have different weight capacities established by the
hitch manufacturer. Even though the vehicle may be physically capable of
towing a higher weight, the operator must determine the maximum weight
rating of the particular hitch assembly and never exceed the maximum
weight rating specified for the trailer-hitch. Exceeding the maximum weight
rating set by the trailer-hitch manufacturer can cause an accident resulting
in death or serious personal injuries.
■ When towing a trailer
Toyota recommends trailers with brakes that conform to any applicable fed-
eral and state/provincial regulations.
● If the gross trailer weight exceeds unbraked TWR, trailer brakes are
required. Toyota recommends trailers with brakes that conform to all appli-
cable federal and state/provincial regulations.
● Never tap into your vehicle’s hydraulic system, as this will lower the vehi-
cle’s braking effectiveness.
● Never tow a trailer without using a safety chain securely attached to both
the trailer and the vehicle. If damage occurs to the coupling unit or hitch
ball, there is danger of the trailer wandering into another lane.
NOTICE
■When installing a trailer hitch
Use only the position recommended by your Toyota dealer. Do not install
the trailer hitch on the bumper; this may cause body damage.
■ Do not directly splice trailer lights
Do not directly splice trailer lights. Directly splicing trailer lights may damage
your vehicle’s electrical system and cause a malfunction.

2284-1. Before driving
HIGHLANDER_HV_U (OM48D74U)
Dinghy towing
Your vehicle is not designed to be dinghy towed (with 4 wheels
on the ground) behind a motor home.
NOTICE
■To avoid serious damage to your vehicle
Do not tow your vehicle with 4 wheels on the ground.
■ To prevent causing serious damage to the hybrid transmission and
AWD system
Never tow this vehicle with any of the
wheels on the ground. This may cause
serious damage to the hybrid transmis-
sion and AWD system.

229
4
Driving
HIGHLANDER_HV_U (OM48D74U)
4-2. Driving procedures
Check that the parking brake is set.
Check that the shift lever is set in P.
Firmly depress the brake pedal.
Vehicles with monochrome display: will be displayed on the multi-information display.
If it is not displayed, the hybrid system cannot be started.
Vehicles with color display:
and a message will be displayed on the multi-information display.
If it is not displayed, the hybrid system cannot be started.
Press the power switch.
Continue depressing the brake
pedal until the hybrid system is
completely started.
The hybrid system can be started
from any power switch mode.
Check that the “READY” indicator is on.
The vehicle will not move when the “READY” indicator is off.
Power (ignition) switch
Performing the following operati ons when carrying the elec-
tronic key on your person starts the hybrid system or changes
power switch modes.
Starting the hybrid system
1
2
3
4
5

2304-2. Driving procedures
HIGHLANDER_HV_U (OM48D74U)
Stop the vehicle.
Shift the shift lever to P.
Set the parking brake. (P. 243)
Press the power switch.
Release the brake pedal and check that “ACCESSORY” or
“IGNITION ON” on the multi- information display is off.
Modes can be changed by pressing th e power switch with brake pedal
released. (The mode c hanges each time the switch is pressed.)
Off
*
The emergency flashers can be
used.
The multi-information display will
not be displayed.
ACCESSORY mode
Some electrical components such
as the power outlet can be used.
“ACCESSORY” will be displayed
on the multi-information display.
ON mode
All electrical components can be
used.
“IGNITION ON” will be displayed on the multi-information display.
*: If the shift lever is in a position other than P when turning off the hybrid sys- tem, the power switch will be turned to ACCESSORY mode, not to off.
Stopping the hybrid system
Changing power switch modes
1
2
3
4
5
1
2
3

2314-2. Driving procedures
4
Driving
HIGHLANDER_HV_U (OM48D74U)
If the hybrid system is stopped with the shift lever in a position other
than P, the power switch will not be turned off but instead be turned to
ACCESSORY mode. Perform the following procedure to turn the
switch off:
Check that the parking brake is set.
Shift the shift lever to P.
Check that “Turn Power OFF” is displayed on the multi-information
display and then press the power switch once.
Check that “Turn Power OFF” on the multi-information display is off.
■Message displays
Message illustrations used in this section are intended as examples, and may
differ from the image that is actually displayed on the multi-information dis-
play.
■ Auto power off function
If the vehicle is left in ACCESSORY mode for more than 20 minutes or ON
mode (the hybrid system is not operating) for more than an hour with the shift
lever in P, the power switch will automatically turn off. However, this function
cannot entirely prevent 12-volt battery discharge. Do not leave the vehicle
with the power switch in ACCESSORY or ON mode for long periods of time
when the hybrid system is not operating.
■ Sounds and vibrations specific to a hybrid vehicle
P. 8 4
■ Electronic key battery depletion
P. 126
■ When the ambient temperature is low, such as during winter driving con-
ditions
It may take time until the “READY” indicator comes on.
■ Conditions affecting operation
P. 151
■ Note for the entry function
P. 152
When stopping the hybrid system with the shift lever in a posi-
tion other than P
1
2
3
4

2324-2. Driving procedures
HIGHLANDER_HV_U (OM48D74U)■
If the hybrid system does not start
●The immobilizer system may not have been deactivated. ( P. 91)
Contact your Toyota dealer.
● Check that the shift lever is securely set in P. The hybrid system may not
start if the shift lever is displaced out of P.
■ Steering lock
After turning the power switch off and opening and closing the doors, the
steering wheel will be locked due to the steering lock function. Operating the
power switch again automatically cancels the steering lock.
■ When the steering lock cannot be released
■ Steering lock motor overheating prevention
To prevent the steering lock motor from overheating, operation of the motor
may be suspended if the hybrid system is turned on and off repeatedly in a
short period of time. In this case, refrain from operating the hybrid system.
After about 10 seconds, the steering lock motor will resume functioning.
■ When “Check SMART Key System” will be displayed on the multi-infor-
mation display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
■ If the “READY” indicator does not come on
If the “READY” indicator does not come on when you press the power switch
with the shift lever in P and the brake pedal depressed, contact your Toyota
dealer immediately.
■ If the hybrid system is malfunctioning
P. 472
■ If the electronic key battery is depleted
P. 428 “Steering Lock active” will be displayed on
the multi-information display.
Check that the shift lever is set in P. Press
the power switch while turning the steer-
ing wheel left and right.