5
1
8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48D74U)
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior ................ 380
Cleaning and protecting the vehicle interior ................. 383
6-2. Maintenance Maintenance requirements ................... 386
General maintenance ........ 389
Emission inspection and maintenance (I/M)
programs ......................... 393
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 394
Hood.................................. 396
Positioning a floor jack ...... 398
Engine compartment ......... 399
12-volt battery ................... 407
Tires .................................. 412
Tire inflation pressure........ 421
Wheels .............................. 424
Air conditioning filter .......... 426
Electronic key battery ........ 428
Checking and replacing fuses ............................... 430
Light bulbs ......................... 434 7-1. Essential information
Emergency flashers ........... 450
If your vehicle has to be stopped in an
emergency....................... 451
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 452
If you think something is wrong ........................... 456
If a warning light turns on or a warning buzzer
sounds ............................. 457
If a warning message is displayed ......................... 466
If you have a flat tire .......... 486
If the hybrid system will not start ........................... 510
If the shift lever cannot be shifted from P ............. 512
If the electronic key does not operate properly ........ 513
If the 12-volt battery is discharged ....................... 516
If your vehicle overheats.... 521
If the vehicle becomes stuck ................................ 525
6Maintenance and care7When trouble arises
17Pictorial index
HIGHLANDER_HV_U (OM48D74U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 531
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 412
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 536
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 316
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 412
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 486
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 396
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 396
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 532
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 521
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 469
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 244
Front fog lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 292
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 434, Watts: P. 539)
*: If equipped
9
10
11
12
13
14
15
1954-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48D74U)
Make sure that the parking brake is set and shift the shift lever to D.
Gently depress the accelerator pedal.
Release the parking brake.
■When starting off on an uphill
The hill-start assist control will activate. ( P. 292)
■ Driving in the rain
●Drive carefully when it is raining, because visibility will be reduced, the win-
dows may become fogged-up, and the road will be slippery.
● Drive carefully when it starts to rain, because the road surface will be espe-
cially slippery.
● Refrain from high speeds when driving on an expressway in the rain,
because there may be a layer of water between the tires and the road sur-
face, preventing the steering and brakes from operating properly.
■ Engine speed while driving
In the following conditions, the engine speed may become high while driving.
This is due to automatic up-shifting control or down-shifting implementation to
meet driving conditions. It does not indicate sudden acceleration.
●The vehicle is judged to be driving uphill or downhill
● When the accelerator pedal is released
■ Breaking in your new Toyota
To extend the life of the vehicle, observing the following precautions is recom-
mended:
●For the first 186 miles (300 km):
Avoid sudden stops.
● For the first 500 miles (800 km):
Do not tow a trailer.
● For the first 621 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.
Starting off on a steep uphill
1
2
3
1994-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48D74U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When driving the vehicle
● Use engine braking (downshift) to maintain a safe speed when driving
down a steep hill.
Using the brakes continuously may cause the brakes to overheat and lose
effectiveness. ( P. 237)
● Do not adjust the positions of the steering wheel, the seat, or the inside or
outside rear view mirrors while driving.
Doing so may result in a loss of vehicle control.
● Always check that all passengers’ arms, heads or other parts of their body
are not outside the vehicle.
● Do not drive in excess of the speed limit. Even if the legal speed limit per-
mits it, do not drive over 85 mph ( 140 km/h) unless your vehicle has high-
speed capability tires. Driving over 85 mph (140 km/h) may result in tire
failure, loss of control and possible injury. Be sure to consult a tire dealer
to determine whether the tires on y our vehicle are high-speed capability
tires or not before driving at such speeds.
■ When driving on slippery road surfaces
● Sudden braking, acceleration and steering may cause tire slippage and
reduce your ability to control the vehicle.
● Sudden acceleration, engine braking due to shift changing, or changes in
engine speed could cause the vehicle to skid.
● After driving through a puddle, lightly depress the brake pedal to make
sure that the brakes are functioning properly. Wet brake pads may prevent
the brakes from functioning properly. If the brakes on only one side are wet
and not functioning properly, steering control may be affected.
2034-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48D74U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When braking
● When the brakes are wet, drive more cautiously.
Braking distance increases when the brakes are wet, and this may cause
one side of the vehicle to brake differently than the other side. Also, the
parking brake may not securely hold the vehicle.
● If the electronically controlled brake system does not operate, do not fol-
low other vehicles closely and avoid hills or sharp turns that require brak-
ing.
In this case, braking is still possible, but the brake pedal should be
depressed more firmly than usual. Also, the braking distance will increase.
Have your brakes fixed immediately.
● The brake system consists of 2 or more individual hydraulic systems; if
one of the systems fails, the other(s) will still operate. In this case, the
brake pedal should be depressed more firmly than usual and the braking
distance will increase. Have your brakes fixed immediately.
■ If the vehicle becomes stuck
Do not spin the wheels excessively when any of the tires is up in the air, or
the vehicle is stuck in sand, mud, etc. This may damage the driveline com-
ponents or propel the vehicle forward or backward, causing an accident.
NOTICE
■When driving the vehicle
● Do not depress the accelerator and brake pedals at the same time during
driving, as this may restrain driving torque.
● Do not use the accelerator pedal or depress the accelerator and brake
pedals at the same time to hold the vehicle on a hill.
2104-1. Before driving
HIGHLANDER_HV_U (OM48D74U)
◆Total load capacity (vehicle capacity weight): P. 5 2 8
Total load capacity means the combined weight of occupants, cargo
and luggage.
◆Seating capacity: 7 or 8 occupants (Front 2, Rear 5 or 6)
Seating capacity means the maxi mum number of occupants whose
estimated average weight is 150 lb. (68 kg) per person.
◆TWR (Trailer Weight Rating): P. 216, 528
TWR means the maximum gross trailer weight (trailer weight plus
its cargo weight) that your vehicle is able to tow.
◆Cargo capacity
Cargo capacity may increase or decrease depending on the weight
and the number of occupants.
■Total load capacity and seating capacity
These details are also described on the tire and loading information label.
( P. 421)
Vehicle load limits
Vehicle load limits include total load capacity, seating capacity,
TWR (Trailer Weight Rati ng) and cargo capacity.
WARNING
■Overloading the vehicle
Do not overload the vehicle.
It may not only cause damage to the tires, but also degrade steering
and braking ability, resulting in an accident.
2214-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48D74U)
Your vehicle will handle differently when towing a trailer. Help to avoid
an accident, death or serious injury, keep the following in mind when
towing:
● Speed limits for towing a trailer vary by state or province. Do not
exceed the posted to wing speed limit.
● Toyota recommends that the vehicle-trailer speed limit is 65 mph
(104 km/h) on a flat, straight, dry road. Do not exceed this limit, the
posted towing speed limit or the spe ed limit for your trailer as set
forth in your trailer owner’s manual, whichever is lowest. Instability
of the towing vehicle-trailer combination (trailer sway) increases as
speed increases. Exceeding speed limits may cause loss of control.
● Before starting out, check the trailer lights, tires and the vehicle-
trailer connections. Recheck after driving a short distance.
● Practice turning, stopping and reve rsing with the trailer attached in
an area away from traffic until you become accustomed to the feel
of the vehicle-trailer combination.
● Reversing with a trailer attached is difficult and requires practice.
Grip the bottom of the steering wheel and move your hand to the
left to move the traile r to the left. Move your hand to the right to
move the trailer to right. (This is generally opposite to reversing
without a trailer attached.) Avoid sharp or prolonged turning. Have
someone guide you when reversing to reduce the risk of an acci-
dent.
● As stopping distance is increased when towing a trailer, vehicle-to
vehicle distance should be increa sed. For each 10 mph (16 km/h)
of speed, allow at least one vehicle and trailer length.
● Avoid sudden braking as you may skid, resulting in the trailer jack-
knifing and a loss of vehicle contro l. This is especially true on wet or
slippery surfaces.
● Avoid jerky starts or sudden acceleration.
● Avoid jerky steering and sharp turns, and slow down before making
turn.
Trailer towing tips
2244-1. Before driving
HIGHLANDER_HV_U (OM48D74U)
■Matching trailer ball height to trailer coupler height
■ Before towing
Check that the following conditions are met:
●Ensure that your vehicle’s tires are properly inflated. ( P. 536)
● Trailer tires are inflated according to the trailer manufacturer’s recommen-
dation.
● All trailer lights work as required by law.
● All lights work each time you connect them.
● The trailer ball is set at the proper height for the coupler on the trailer.
● The trailer is level when it is hitched.
Do not drive if the trailer is not level, and check for improper tongue weight,
overloading, worn suspension, or other possible causes.
● The trailer cargo is securely loaded.
● The rear view mirrors conform to all applicable federal, state/provincial or
local regulations. If they do not, install rear view mirrors appropriate for tow-
ing purposes.
No matter which class of tow hitch
applies, for a more safe trailer hookup,
the trailer ball setup must be the proper
height for the coupler on the trailer.
Coupler
Trailer ball
1
2