5
1
8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48D74U)
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior ................ 380
Cleaning and protecting the vehicle interior ................. 383
6-2. Maintenance Maintenance requirements ................... 386
General maintenance ........ 389
Emission inspection and maintenance (I/M)
programs ......................... 393
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 394
Hood.................................. 396
Positioning a floor jack ...... 398
Engine compartment ......... 399
12-volt battery ................... 407
Tires .................................. 412
Tire inflation pressure........ 421
Wheels .............................. 424
Air conditioning filter .......... 426
Electronic key battery ........ 428
Checking and replacing fuses ............................... 430
Light bulbs ......................... 434 7-1. Essential information
Emergency flashers ........... 450
If your vehicle has to be stopped in an
emergency....................... 451
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 452
If you think something is wrong ........................... 456
If a warning light turns on or a warning buzzer
sounds ............................. 457
If a warning message is displayed ......................... 466
If you have a flat tire .......... 486
If the hybrid system will not start ........................... 510
If the shift lever cannot be shifted from P ............. 512
If the electronic key does not operate properly ........ 513
If the 12-volt battery is discharged ....................... 516
If your vehicle overheats.... 521
If the vehicle becomes stuck ................................ 525
6Maintenance and care7When trouble arises
17Pictorial index
HIGHLANDER_HV_U (OM48D74U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 531
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 412
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 536
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 316
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 412
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 486
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 396
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 396
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 532
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 521
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 469
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 244
Front fog lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 292
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 434, Watts: P. 539)
*: If equipped
9
10
11
12
13
14
15
2884-5. Using the driving support systems
HIGHLANDER_HV_U (OM48D74U)■
Conditions in which the function may not operate correctly
In the following situations, the camera sensor may be unable to recognize
lane markers causing the lane departure warning function to operate incor-
rectly. However, this does not indicate a malfunction.
●When driving through an area with no lane markers, such as a tollbooth, a
crossing or before a ticket checkpoint
● When driving on a sharp curve
● When lane markers are extremely narrow or extremely wide
● When the vehicle leans to one side an unusual amount due to a heavy load
or improper tire inflation pressure
● When the following distance between your vehicle and the vehicle ahead is
extremely short
● When the lane markers are yellow (These may be more difficult for the sys-
tem to recognize compared to white markers.)
● When the lane markers are broken, Botts’ dots (raised pavement markers)
or stones
● When the lane markers are on a curb etc.
● When lane markers are obscured or partially obscured by sand, dirt, etc.
● When there are shadows on the road running parallel with lane markers, or
if a shadow covers the lane markers
● When driving on a particularly bright road surface, such as concrete
● When driving on a road surface that is bright due to reflected light
● When driving in a location where the light level changes rapidly, such as the
entrance to or exit from a tunnel
● When sunlight or the headlights of oncoming vehicles are shining directly
into the camera lens
● When driving on roads that are branching or merging
● When driving on a road surface that is wet due to rain, previous rainfall,
standing water, etc.
● When the vehicle experiences strong up-and-down motion such as when
driving on an extremely rough road or on a seam in the pavement
● When headlight brightness at nighttime is reduced due to dirt on the lenses,
or when the headlights are misaligned
● When driving on winding roads or roads that are uneven
● When driving on rough or unpaved roads
■ When changing the tires
Depending on the tires used, sufficient performance may not be maintainable.
■ Warning messages for the LDA system
Warning messages are used to indicate a system malfunction or to inform t\
he
driver of the need for caution while driving. ( P. 473)
2964-5. Using the driving support systems
HIGHLANDER_HV_U (OM48D74U)
7
WARNING
■TRAC may not operat e effectively when
Directional control and power may not be achievable while driving on slip-
pery road surfaces, even if the TRAC system is operating.
Drive the vehicle carefully in conditions where stability and power may be
lost.
■ Hill- start assist control
● Do not overly rely on hill-start assist control. Hill-start assist control may
not operate effectively on steep inclines and roads covered with ice.
● Unlike the parking brake, hill-start assist control is not intended to hold the
vehicle stationary for an extended period of time. Do not attempt to use
hill-start assist control to hold the vehicle on an incline, as doing so may
lead to an accident.
■ When the VSC is activated
The slip indicator light flashes. Always drive carefully. Reckless driving may
cause an accident. Exercise particular care when the indicator light flashes.
■ When the TRAC/VSC syst ems are turned off
Be especially careful and drive at a speed appropriate to the road condi-
tions. As these are the systems to help ensure vehicle stability and driving
force, do not turn the TRAC/VSC systems off unless necessary.
■ Replacing tires
Make sure that all tires are of the specified size, brand, tread pattern and
total load capacity. In addition, make sure that the tires are inflated to the
recommended tire inflation pressure level.
The ABS, TRAC and VSC systems will not function correctly if different tires
are installed on the vehicle.
Contact your Toyota dealer for further information when replacing tires or
wheels.
■ Handling of tires and the suspension
Using tires with any kind of problem or modifying the suspension will affect
the driving assist systems, and may cause a system to malfunction.
3154-6. Driving tips
4
Driving
HIGHLANDER_HV_U (OM48D74U)■
Air conditioning
Use the air conditioning only when
necessary. Doing so can help
control excessive gasoline consumption.
In summer: In high temperatures, use the recirculated air mode.
Doing so will help to reduce the burden on the air conditioner and
reduce fuel cons umption as well.
In winter: Because the gasoline eng ine will not automatically cut out
until the gasoline engine and the in terior of the vehicle are warm, it
will consume fuel. Also, fuel consumption can be improved by
avoiding overuse of the heater.
■Checking tire inflation pressure
Make sure to check the tire infl ation pressure frequently. Improper
tire inflation pressure can cause poor fuel consumption.
Also, as snow tires can cause large amounts of friction, their use on
dry roads can lead to poor fuel co nsumption. Use a tire that is
appropriate for the season.
■Luggage
Carrying heavy luggage can lead to poor fuel consumption. Avoid
carrying unnecessary luggage. Insta lling a large roof rack can also
cause poor fuel consumption.
■Warming up before driving
Since the gasoline engine starts up and cuts out automatically
when cold, warming up the engine is unnecessary. Moreover, fre-
quently driving short distances will cause the engine to repeatedly
warm up, which can lead to poor fuel consumption.
379
6Maintenance and care
HIGHLANDER_HV_U (OM48D74U)6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 380
Cleaning and protecting the vehicle interior ........... 383
6-2. Maintenance Maintenance requirements ................... 386
General maintenance........ 389
Emission inspection and maintenance (I/M)
programs......................... 393
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 394
Hood ................................. 396
Positioning a floor jack ...... 398
Engine compartment ......... 399
12-volt battery ................... 407
Tires .................................. 412
Tire inflation pressure ....... 421
Wheels .............................. 424
Air conditioning filter.......... 426
Electronic key battery........ 428
Checking and replacing fuses ............................... 430
Light bulbs......................... 434
3926-2. Maintenance
HIGHLANDER_HV_U (OM48D74U)
Vehicle exterior
ItemsCheck points
Doors/trunk• Do the doors/trunk operate smoothly?
Engine hood• Does the engine hood lock system work prop-erly?
Fluid leaks• There should not be any signs of fluid leakageafter the vehicle has been parked.
Tires
• Is the tire inflation pressure correct?
• The tires should not be damaged or exces-
sively worn.
• Have the tires been rotated according to the maintenance schedule?
• The wheel nuts should not be loose.
Windshield wipers/rear
window wiper
• The wiper blades should not show any signs of cracking, splitting, wear, contamination or
deformation.
• The wiper blades should clear the windshield/ rear window without streaking or skipping.
WARNING
■If the hybrid system is operating
Turn the hybrid system off and ensure that there is adequate ventilation
before performing maintenance checks.
394
HIGHLANDER_HV_U (OM48D74U)
6-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
12-volt battery
condition
( P. 407)•Grease
• Conventional wrench (for terminal clamp bolts)
Brake fluid level
( P. 405)• FMVSS No.116 DOT 3 or SAE J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine/power
control unit cool-
ant level
( P. 403)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
For the U.S.A.:
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
For Canada:
“Toyota Super Long Life Coolant” is pre-mixed with
55% coolant and 45% deionized water.
• Funnel (used only for adding coolant)
Engine oil level
( P. 400)• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses ( P. 430)• Fuse with same amperage rating as original
Light bulbs
( P. 434)
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver• Wrench
Radiator and con-
denser ( P. 404)
Tire inflation
pressure
( P. 421)• Tire pressure gauge
• Compressed air source
Washer fluid
( P. 406)• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)