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438 4-3. Do-it-yourself maintenance
Washer fluidAdd washer fluid in the following
situations.
●Any washer does not work.
● The warning message
appears on the multi-informa-
tion display.
CAUTION
■When adding washer fluid
Do not add washer fluid when the hybrid system is hot or operating as
washer fluid contains alcohol and may catch fire if spilled on the hybrid sys-
tem etc.
NOTICE
■Do not use any fluid other than washer fluid
Do not use soapy water or engine antifreeze instead of washer fluid.
Doing so may cause streaking on the vehicle’s painted surfaces.
■ Diluting washer fluid
Dilute washer fluid with water as necessary.
Refer to the freezing temperatures listed on the label of the washer fluid bot-
tle.
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449
4-3. Do-it-yourself maintenance
4
Maintenance and care
Tire inflation pressure
■Tire inflation pressure
The recommended cold tire inflation pressure and tire size are
displayed on the tire and loading information label. ( P. 558)
Page 483 of 612
When trouble arises5
483
5-1. Essential informationEmergency flashers ......... 484
If your vehicle needs to be towed .................... 485
If you think something is wrong ......................... 489
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 490
If a warning message is displayed .................... 500
If you have a flat tire......... 519
If the hybrid system will not start .................... 531
If the shift lever cannot be shifted from P............ 533
If you lose your keys ........ 534
If the electronic key does not operate properly....... 535
If the vehicle’s 12-volt battery is discharged ...... 538
If your vehicle overheats ....................... 542
If the vehicle becomes stuck .............................. 547
If your vehicle has to be stopped in an
emergency ..................... 548
Page 485 of 612
5
When trouble arises
485
5-1. Essential information
If your vehicle needs to be towed
Situations needs to contact dealers before towingThe following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a wheel- lift type truck from the front, the
vehicle's rear wheels and axles must be in good conditions.
( P. 486, 487)
If they are damaged, use a towing dolly or flatbed truck.
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5
When trouble arises
491
5-2. Steps to take in an emergency
Stop the vehicle immediately.
The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected by your Toyota dealer immediately.Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system.
Low engine oil pressure warning light Indicates that the engine oil pressure is too low.
High engine coolant temper ature warning light (the
rightmost segment of the en gine coolant temperature
display flashes) Indicates that the engine is almost overheating. ( P. 542)
Warning lightWarning light/Details
(U.S.A.)
(Canada) Malfunction indicator lamp
Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system; or
• The hybrid transmission control system.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The front passenger occupant classification system; or
• The seat belt pretensioner system.
Page 500 of 612
500
5-2. Steps to take in an emergency
If a warning message is displayed
If a warning is shown on the multi-information display, stay calm and
perform the following actions:
Master warning light
The master warning light also
comes on or flashes in order to
indicate that a message is cur-
rently being displayed on the
multi-information display.
Multi-information display
If any of the warning lights co mes on again after the following
actions have been performed, c ontact your Toyota dealer.
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5
When trouble arises
501
5-2. Steps to take in an emergency
Stop the vehicle immediately.
A buzzer sounds and a warning message is shown on the multi-infor-
mation display. The following warn ing indicates the possibility of dam-
age to the vehicle that may lead to an accident. Immediately stop the
vehicle in a safe place and contact your Toyota dealer.
Warning messageDetails
Indicates a malfunction in the hybrid system.
A buzzer also sounds.
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502 5-2. Steps to take in an emergency
Have the vehicle inspected immediately.A buzzer sounds and a warning message is shown on the multi-infor-
mation display. Failure to investig ate the cause of the following warn-
ings may lead to the system operating abnormally and possibly
cause an accident. Have the vehicle inspected by your Toyota dealer
immediately.
Warning messageDetails
(Flashes) •
Indicates a malfunction in the steering lock sys-
tem.
• Indicates a malfunction in the smart key sys-
tem.
A buzzer also sounds.
Indicates a malfunction in the cruise control
system.
(If equipped) Indicates a malfunction in the Blind Spot Moni-
tor.