
5
597
5-1. Essential information
When trouble arises
AVENSIS_OM_OM20B88E_(EE)
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, before towing.
The engine is running, but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as a commercial towing service,
using a lift-type truck or a flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehicle’s rear wheels and axles must be
in good condition. (P. 604)
If they are damaged, use a towing dolly or flat bed truck. 

5
607
5-1. Essential information
When trouble arises
AVENSIS_OM_OM20B88E_(EE)
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
Engine coolant temperature gauge indicates that the tempera-
ture is higher than normal
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the engine
Operational symptoms
Engine missing, stumbling or running rough
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor 

5
691 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_OM_OM20B88E_(EE)
CAUTION
When fixing the flat tire
After inflation of the tire has completed, the sealant may splatter when the
hose is disconnected or some air is let out of the tire.
Follow the operation procedure to repair the tire. If the procedures not fol-
lowed, the sealant may spray out.
Keep back from the tire while it is being repaired, as there is a chance of it
bursting while the repair operation is being performed. If you notice any
cracks or deformation of the tire, turn off the compressor switch and stop
the repair operation immediately.
The repair kit may overheat if operated for a long period of time. Do not
operate the repair kit continuously for more than 40 minutes.
Parts of the repair kit become hot during operation. Be careful when han-
dling the repair kit during and after operation. Do not touch the metal part
around the connecting area between the bottle and compressor. It will be
extremely hot.
Do not attach the vehicle speed warning sticker to an area other than the
one indicated. If the sticker is attached to an area where an SRS airbag is
located, such as the pad of the steering wheel, it may prevent the SRS air-
bag from operating properly.
Driving to spread the liquid sealant evenly
Observe the following precautions to reduce the risk of accidents.
Failing to do so may result in a loss of vehicle control and cause death or
serious injury.
Drive the vehicle carefully at a low speed. Be especially careful when turn-
ing and cornering.
If the vehicle does not drive straight or you feel a pull through the steering
wheel, stop the vehicle and check the following.
• Tire condition. The tire may have separated from the wheel.
• Tire inflation pressure. If the tire inflation pressure is 130 kPa (1.3 kgf/cm
2
or bar, 19 psi) or less, the tire may be severely damaged. 

5
715 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_OM_OM20B88E_(EE)
The coolant level is satisfac-
tory if it is between the “FULL”
and “LOW ” lines on the reser-
voir. (P. 536)
Reservoir
“FULL”
“LOW ”
Add coolant if necessary.
Water can be used in an emer-
gency if engine coolant is
unavailable. (P. 737)
Start the engine and turn the air conditioning system on to
check that the radiator cooling fan operates and to check
for coolant leaks from the radiator or hoses.
The fan operates when the air conditioning system is turned on
immediately after a cold start. Confirm that the fan is operating by
checking the fan sound and air flow. If it is difficult to check these,
turn the air conditioning system on and off repeatedly. 
(The fan may not operate in freezing temperatures.)
STEP4
STEP5
STEP6 

728 6-1. Specifications
AVENSIS_OM_OM20B88E_(EE)
Engine
Gasoline engine
Model 1ZR-FAE, 2ZR-FAE, 3ZR-FAE
Type 4-cylinder in line, 4-cycle, gasoline
Bore and stroke1ZR-FAE engine
80.5  78.5 mm (3.17  3.09 in.)
2ZR-FAE engine
80.5  88.3 mm (3.17  3.48 in.)
3ZR-FAE engine
80.5  97.6 mm (3.17  3.84 in.)
Displacement1ZR-FAE engine
1598 cm
3 (97.5 cu.in.)
2ZR-FAE engine
1798 cm
3 (109.7 cu.in.)
3ZR-FAE engine
1987 cm
3 (121.2 cu.in.)
Valve clearance 
(engine cold)Automatic adjustment
Drive belt tension7.6  10.0 mm (0.30  0.39 in.)
*
*
: Drive belt deflection with 98 N (10 kgf, 22 lbf) 
thumb force (used belt)
CrankshaftGenerator
Water pump
Air 
conditioning 
compressor 

760
AVENSIS_OM_OM20B88E_(EE)
Abbreviation list
Abbreviation/Acronym list
ABBREVIATIONSMEANING
A/C Air Conditioning
ABS Anti-lock Brake System
AFS Adaptive Front-lighting System
CRS Child Restraint System
DISP Display
ECU Electronic Control Unit
ELR Emergency Locking Retractor
EPB Electric Parking Brake
EPS Electric Power Steering
GVM Gross Vehicle Mass
LED Light Emitting Diode 
LKA Lane Keeping Assist
MPAC Maximum Permissible Axle Capacity
PCS Pre-Crash Safety
SRS Supplemental Restraint System
TRC Traction Control
VIN Vehicle Identification Number
VSC Vehicle Stability Control 

761
AVENSIS_OM_OM20B88E_(EE)
Alphabetical index
Alphabetical index
A/C
Air conditioning filter.............. 553
Automatic air conditioning 
system ................................ 352
Manual air conditioning 
system ................................ 362
ABS ........................................... 319
Active head restraint ................. 91
Air conditioning filter .............. 553
Air conditioning system
Air conditioning filter.............. 553
Automatic air conditioning 
system ................................ 352 
Manual air conditioning 
system ................................ 362
Airbags
Airbag manual on-off 
system ................................ 180
Airbag operating 
conditions ........................... 150
Airbag precautions for your 
child .................................... 155
Airbag warning light .............. 610
Curtain shield airbag 
operating conditions ........... 151
Curtain shield airbag 
precautions ......................... 155
General airbag precautions... 155
Locations of airbags .............. 148
Modification and disposal of 
airbags ................................ 159
Proper driving posture... 146, 155
Side airbag operating 
conditions ........................... 151
Side airbag precautions ........ 155
SRS airbags .......................... 148Alarm ........................................ 138
Antenna ............................ 389, 511
Anti-lock brake system  .......... 319
Armrest ..................................... 488
Ashtrays ................................... 483
Assist grips .............................. 495
Audio system
*
Antenna ................................ 389
Audio input ............ 408, 418, 430
AUX port ............................... 430
CD player .............................. 390
iPod....................................... 408
MP3/WMA disc ..................... 398
Optimal use........................... 428
Radio .................................... 383
Steering wheel audio 
switch ................................. 431
Type ...................................... 375
USB memory ........................ 418
Automatic air conditioning 
system .................................... 352
Automatic light control 
system .................................... 252
Automatic transmission
Automatic transmission......... 215
If the shift lever cannot be 
shifted from “P” ................... 696
“M” mode .............................. 218
AUX port ................................... 430
Auxiliary box ............................ 501
Back-up lights
Replacing light bulbs............. 576
Wattage ................................ 748
Back door
Back door................................ 84
Back door handle .................... 85
Wireless remote control key ... 62
A
B
*: For vehicles with a “touch screen”, refer to 
““touch screen” Owner’s Manual”. 

766 Alphabetical index
AVENSIS_OM_OM20B88E_(EE)
LKA ........................................... 310
Luggage compartment
Auxiliary box.......................... 501
Cargo hooks.......................... 500
Extending a space ................ 489
Luggage cover ...................... 502
Separation net....................... 503
Luggage cover ......................... 502
Maintenance
Do-it-yourself maintenance ... 519
Maintenance data ................. 724
Maintenance requirements ... 516
Manual air conditioning 
system .................................... 362
Manual headlight leveling 
dial .......................................... 254
Meter
Instrument cluster light 
control ................................. 234
Meters ................................... 232
Mirrors
Inside rear view mirror .......... 111
Side mirrors........................... 114
Vanity mirrors ........................ 482
MP3 disc
*................................. 398
Multi-information 
display .................................... 239
Multidrive
7-speed sport sequential 
shiftmatic mode .................. 212
If the shift lever cannot be 
shifted from “P” ................... 696
Multidrive............................... 209Odometer.................................. 232
Oil
Engine oil .............................. 530
Opener
Back door................................ 84
Fuel filler door ....................... 121
Hood ..................................... 523
Trunk....................................... 80
Outside rear view mirrors
Adjusting ............................... 114
Folding .................................. 115
Outside temperature 
display .................................... 241
Overhead console ................... 476
Overheating, Engine................ 714
Panoramic roof shade ............. 490
Parking brake ........................... 227
PCS ........................................... 325
Personal lights
Switch ................................... 472
Wattage ................................ 748
Personal/interior lights
Switch ................................... 471
Wattage ................................ 748
Power heater ............................ 370
Power outlet ............................. 485
Power windows........................ 117
Pre-crash safety....................... 325
Radiator .................................... 538
Radio
*...................................... 383
Rear fog lights
Replacing light bulbs............. 576
Switch ................................... 259
Wattage ................................ 748
M
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