Available 24 hours every day
ROADSIDE ASSISTANCE
INSTRUCTIONS FOR TRANSPORTERS CONTINUED
Connect the Tow Chain
The method used to connect the tow chain depends on whether Model S is equipped with a towing eye.
Attach the tow chains to the large hole on each of
the rearmost lower suspension arms , underneath
the front of the vehicle.
Pl
ace a 2” x 4” piece of wood between the tow
chains and the underbody.
CAUTION: Before pulling, position the wood
between the tow chain and the underbody to
protect the underbody from any damage that
could be caused by the tow chain.
Lower Suspension Arms
Remove the nose cone by inserting a plastic
pry tool into the top right corner, then gently
prying the nose cone toward you. When the
clip releases, pull the nose cone toward you,
without twisting or bending it, to release the
three remaining clips.CAUTION: Do not use a metal object
(such as a screwdriver). Doing so can
damage the nose cone and the
surrounding area.
Towing Eye (if equipped)
Fully insert the towing eye (found in the front
trunk) into the opening on the right side, then
turn it counter-clockwise until securely
fastened. When secure, attach the tow chain
to the towing eye.
CAUTION: Before pulling, make sure
the towing eye is securely tightened.
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Call 1-877-79TESLA (1-877-798-3752)
ROADSIDE ASSISTANCE
INSTRUCTIONS FOR TRAN SPORTERS CONTINUED
Pull Onto the Trailer and Secure the Wheels
Secure wheels using chocks and tie-down straps.
Ensure any metal parts on the tie-down straps do
not contact painted surfaces or the face of the
wheels.
Do not place straps over body panels or through
the wheels.
CAUTION: Attaching straps to the chassis,
suspension or other parts of the vehicle
body may cause damage.
CAUTION: To prevent damage, do not
transport Model S with the tires directly on
the ground.
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Seat BeltsSeat Belts
6MODEL S
SAFETY INFORMATION
Seat BeltsWearing Seat Belts
Using seat belts and child safety seats is the
most effective way to protect occupants if a
collision occurs. Therefore, wearing a seat belt
is required by law in most jurisdictions.
Both the driver and passenger seats are
equipped with three-point inertia reel seat
belts. Inertia reel belts are automatically
tensioned to allow occupants to move
comfortably during normal driving conditions.
The seat belt reel automatically locks to
prevent movement of occupants if Model S
experiences a force associated with hard
acceleration, braking, cornering, or an impact in
a collision.
The seat belt reminder on the
instrument panel alerts you if a seat belt
for an occupied front seat is not
fastened. If the belt remains unfastened, the
reminder flashes and an intermittent chime
sounds. If all occupants are buckled up and the
reminder stays on, refasten seat belts to ensure
they are correctly latched. Also remove any
heavy objects (such as a briefcase) from an
unoccupied seat. If the reminder light continues
to stay on, contact Tesla.
To F a s t e n a B e l t
1. Ensure correct positioning of the seat.
2. Draw the belt out smoothly, ensuring the
belt lays flat across the pelvis, chest and
mid-point of your collar bone, between the
neck and shoulder.
3. Insert the latch plate into the buckle and
press together until you hear a “click”
indicating it is locked in place. 4.
Pull the belt to check that it is securely
fastened.
5. Pull the diagonal part of the belt toward the
reel to remove excess slack.
To Release a Belt
Hold the belt near the buckle to prevent the
belt from retracting too quickly, then press the
button on the buckle. The belt retracts
automatically. Ensure there is no obstruction
that prevents the belt from fully retracting. The
belt should not hang loose. If a seat belt does
not fully retract, contact Tesla.
Wearing Seat Belts When Pregnant
Do not put the lap or shoulder sections of the
seat belt over the abdominal area. Wear the lap
section of the belt as low as possible across the
hips, not the waist. Position the shoulder
portion of the belt between the breasts and to
the side of the abdomen. Consult your doctor
for specific guidance.
WARNING: Never place anything
between you and the seat belt to cushion
the impact in the ev ent of an accident.
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Seat Belts
SAFETY INFORMATION7
Seat Belt Pre-tensioners
The front seat belts are equipped with
pre-tensioners that work in conjunction with
the airbags in a severe frontal collision. The
pre-tensioners automatically retract both the
seat belt anchor and the seat belt webbing,
reducing slack in both the lap and diagonal
portions of the belts, resulting in reduced
forward movement of the occupant. If the
pre-tensioners and airbags did not activate in
an impact, this does not mean they
malfunctioned. It usually means that the
strength or type of force needed to activate
them was not present.
WA R N I N G : O n c e t h e s e a t b e l t
pre-tensioners have been activated, they
must be replaced. After any accident, have the
airbags, seat belt pre-tensioners and any
associated components checked and, if
necessary, replaced.
Testing Seat Belts
To confirm that seat belts are operating
correctly, perform these three simple checks on
each seat belt.
1. With the seat belt fastened, give the
webbing nearest the buckle a quick pull.
The buckle should remain securely locked.
2. With the belt unfastened, unreel the
webbing to its limit. Check that unreeling is
free from snags, and visually check the
webbing for wear. Allow the webbing to
retract, checking that retraction is smooth
and complete. 3.
With the webbing half unreeled, hold the
tongue plate and pull forward quickly. The
mechanism should lock automatically and
prevent further unreeling.
If a seat belt fails any of these tests, contact
Tesla immediately.
Seat Belt Warnings
WARNING: Seat belts should be worn by
all occupants at all times, even if driving
for a very short distance. Failure to do so
increases the risk of injury or death if an
accident occurs.
WARNING: Secure small children in a
suitable child safety seat (see page 9).
Always follow the child safety seat
manufacturer's instructions when installing.
WARNING: Ensure that all seat belts are
worn correctly. An improperly worn seat
belt increases the risk of injury or death if an
accident occurs (see page 6).
WARNING: Do not wear seat belts over
hard, fragile or sharp items in clothing,
such as pens, keys, eyeglasses, etc. The
pressure from the seat belt on such items can
cause injury.
WARNING: Seat belts should not be worn
with any part of the strap twisted.
WARNING: Each seat belt assembly must
be used by one occupant only. It is
dangerous to put a seat belt around a child
being carried on an occupant’s lap.
WARNING: Seat belts that have been
worn in an accident must be inspected or
replaced by Tesla, even if damage to the
assembly is not obvious.
WARNING: Seat belts that show signs of
wear (such as fraying), or have been cut
or damaged in any way, must be replaced by
Te s l a .
WARNING: Avoid contaminating a seat
belt’s components with any chemicals,
liquids, grit, dirt or clea ning products. If a seat
belt fails to retract or latch into the buckle, it
must be replaced immediately. Contact Tesla.
WARNING: Do not make modifications or
additions that can prevent a seat belt
mechanism from taking up slack, or that can
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Child Safety SeatsChild Safety Seats
10MODEL S
Seating Larger Children
If a child is too large to fit into a child safety
seat, but too small to safely fit into the standard
seat belts, use a booster seat appropriate for
the child’s age and size. Carefully follow the
manufacturer’s instructions to secure the
booster seat using the seat belts. Do not use
the LATCH system to secure booster seats,
even in situations where the booster seat is
equipped with the LATCH system.
Installing Child Safety Seats
There are two general methods used to install
child safety seats:
• Seat belt retained - these seats are secured
using the vehicle’s seat belts (see page 10).
• LATCH* retained - these seats can attach to
anchor bars built into the vehicle’s rear
seats (see page 11).
Check the child safety seat manufacturer’s
instructions and the table on page 9 to
determine which installation method to use.
Some child safety seats can be installed using
either method. Always follow the child safety
seat manufacturer’s instructions.
*LATCH - Lower Anchors and Tethers for
Children
Installing Seat Belt Retained Child
Seats
First, make sure that the child falls into the
correct weight range for the seat.
Avoid dressing the child in bulky clothing and
do not place any objects between the child and
the restraint system.
Adjust harnesses for every child, every trip.
Always follow the detailed instructions
provided by the child safety seat manufacturer.
General guidelines are provided below. 1. Place the child safety seat in Model S, route
the seat belt, and secure the buckle in
accordance with the child safety seat
manufacturer’s instructions. 2.
Allow the seat belt to retract, and remove
all slack in the seat belt while firmly pushing
the child safety seat into the Model S seat.
3. If the seat belt retained child safety seat has
an upper tether, attach it to the back of the
seat (see page 12) .
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Child Safety SeatsChild Safety Seats
12MODEL S
Once installed, test the security of the
installation before seating a child. Attempt to
twist the child safety seat from side to side and
try to pull it away from the seat, then check that
the anchors are still securely in place.
Attaching Upper Tether Straps
If an upper tether strap is provided, attach its
hook to the anchor point located on the back of
the rear seats. Always position the strap so that
it runs over the center of the Model S head support, except in cases where you are
installing a LATCH retained child safety seat in
the center position—in this case, run the strap
over the left hand side of the head support, as
shown. Tighten according to the child safety
seat manufacturer’s instructions.
NOTE: To prevent the strap from moving from
side to side, the top of the head support deforms.
Testing a Child Safety Seat
Before seating a child, always make sure the
child safety seat is not loose:
1. Hold the child safety seat by the belt path
and try to slide the safety seat from side to
side and front to back.
2.
If the seat moves more than one inch (2.5 cm),
it is too loose. Tighten the belt or reconnect
the LATCH retained child safety seat.
3. If you are unable to reduce slack, try a
different seat location or try another child
safety seat.
Warnings - Child Safety Seats
WARNING: Extreme hazard! Do not seat
a child on the front passenger seat even if
you are using a child safety seat. This seat has
an airbag in front of it. Even though Model S
disables this airbag when it detects a
lightweight passenger, do not rely on this
technology to protect your child.
WARNING: Do not use a forward facing
child safety seat until your child weighs
over 20 lbs (9 kg) and can sit independently. Up
to the age of two, a child's spine and neck are
not sufficiently developed to avoid injury in a
frontal impact.
WARNING: Do not allow a baby or infant
to be held on a lap. All children should be
restrained in an appropriate child safety seat at
all times.
WARNING: To ensure children are safely
seated, follow all instructions provided in
this document and by the manufacturer of the
child safety seat.
WARNING: Children should ride in a rear
facing child safety seat using the seat’s
integrated 5-point harness for as long as
possible.
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Child Safety Seats
SAFETY INFORMATION13
WARNING: When seating larger children,
make sure the child's head is supported
and the child’s seat belt is properly adjusted
and fastened. The shoulder portion of the belt
must be away from the face and neck, and the
lap portion must not be over the stomach.
WARNING: Never attach two child safety
seats to one anchor point. In a collision,
one anchor point may not be strong enough to
secure both seats.
WARNING: Child safety seat anchors can
withstand loads resulting only from
correctly fitted child safety seats. Do not use
these anchors for any other purpose.
WARNING: Always check harnesses and
tether straps for damage and wear.
WARNING: Never leave a child
unattended in Model S, even if the child is
secured in a child safety seat.
WARNING: Never use a child safety seat
that has been involved in an accident.
Have the seat inspected or replaced as a
described in the child safety seat
manufacturer’s instructions.
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Tesla Built-In Rear Facing Child SeatsTesla Built-In Rear Facing Child Seats
14MODEL S
Tesla Built-In Rear Facing Child SeatsUsage Restrictions
The Tesla built-in rear facing child seats are
child restraint systems and must only be used
for children over 37” (94 cm) tall and weighing
between 35 and 77 lbs (16.2 to 35.2 kg).
Always ensure the top of the child’s head
cannot contact the vehicle and that the child is
seated comfortably with the seat belts
positioned and latched correctly. The child’s
pelvis must be held securely in place by the lap
belt. Follow all instructions provided and do
not use supplemental child safety seats in
these seats .
NOTE: Whenever a child is seated in the Tesla
built-in rear facing child seats, it is
recommended that you set the climate control
system to draw outside air into Model S instead
of recirculating the air. This draws more air into
the rear seating areas.
Opening
1.Remove the cover from the trunk floor and
pull the strap attached to the seat to lift the
seat assembly upward.
2. Push the seat assembly into position. 3.
Undo the Velcro strap.
4. Pull the handle to release the head supports
from the seat back, then pull the head
supports toward you to unfold them.
5. Raise the seat back to the upright position
and push until it locks into position. Visually
check to ensure that the retaining catches
are engaged.
6. Check that the seat back and seat base are
securely retained in the upright position by
trying to pull the seat back toward you.
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