2014 TESLA MODEL S maintenance

Roadside Assistance......................2About Roadside Assistance.................................... 2
Contacting Roadside Assistance 2Regional Roadside Assistance Numbers 2
Instructions for Transporters..................................4
Use a Flatbed Only 4Disable Self-Leveling (air suspension vehicles only) 4Activate Tow Mode 4Connect the Tow Chain 5Pull Onto the Trailer and Secure the Wheels 5
Safety Information......................... 6Seat Belts....................................................................... 6
Wearing Seat Belts 6Wearing Seat Belts When Pregnant 6Seat Belt Pre-tensioners 7Testing Seat Belts 7Seat Belt Warnings 8
Child Safety Seats....................................................... 9
Guidelines for Seating Children 9Choosing a Child Safety Seat 9Seating Larger Children 11Installing Child Safety Seats 11Installing Seat Belt Retained Child Seats 11Installing ISOFIXChild Seats 12Attaching Upper Tether Straps 13Testing a Child Safety Seat 13Warnings - Child Safety Seats 14
Tesla Built-In Rear Facing Child Seats...............15
Usage Restrictions 15Opening 15Folding 16Seating a Child 17Warnings - Tesla Child Seats 18
Airbags.......................................................................... 19
Location of Airbags 19How the Airbags Work 20Types of Airbags 20Disabling the Passenger Front Airbag 21Inflation Effects 22Airbag Warning Indicator 22Airbag Warnings 22
Tire Care and Maintenance................................... 23
Maintaining Tire Pressures 23Inspecting and Maintaining Tires 24Replacing Tires and Wheels 25Using Tire Chains 26Tire Pressure Monitoring 26Understanding Tire Markings 28
Vehicle Loading........................................................ 30
Load Capacity Labeling 30Calculating Load Limits 31Towing a Trailer 31
Disclaimers................................................................... 31
Vehicle Telematics/Data Recorders 31Quality Control 32
Reporting Concerns.................................................33
Contacting Tesla 33
Warranty......................................... 34General Warranty Provisions............................... 34
Who is the Warrantor? 34What Vehicles are Covered? 34Multiple Warranty Conditions 34Limitations and Disclaimers 34Your Rights Under Local Law 35Ownership Transfer 35Who Can Enforce this New Vehicle Limited Warranty? 35When Does the Warranty Period Begin and End? 35
Warranty Coverage................................................. 35
Basic Vehicle Limited Warranty 36Supplemental Restraint System Limited Warranty 36Battery Limited Warranty 36
Exclusions and Limitations....................................37
Warranty limitations 37Additional limitations and exclusions 37Voided warranty 38Damages 38
Obtaining Warranty Service.................................39
Payment of Tax for Repairs 39Reasonable Time for Repairs 39Modifications and Waivers 40
Warranty Enforcement Laws and
Dispute Resolution.................................................. 40 Country Specific Consumer Disclosure............ 41
Bulgaria 41France 42Italy 42Norway 43Poland 44San Marino 44Contents

Tire Care and Maintenance
Maintaining Tire Pressures Keep tires inflated to the pressures shown on
the Tire and Loading Information label located on the driver’s door pillar (even if it differs
from the pressure printed on the tire itself).The Tire Pressure indicator light on
the instrument panel alerts you if
one or more tires is under- or over-
inflated.
The Tire Pressure indicator light does not
immediately turn off when you adjust tire
pressure. After inflating the tire to the
recommended pressure, you must drive over
40 km/h for more than 10 minutes to activate
the Tire Pressure Monitoring System (TPMS),
which turns off the Tire Pressure indicator
light.
If the indicator light flashes for one minute whenever you power on Model S, a fault with
the Tire Pressure Monitoring System (TPMS) is detected (see TPMS Malfunction on page
27).
Checking and Adjusting Tire Pressures
Follow these steps when tires are cold andModel S has been stationary for over three
hours:
1. Remove the valve cap.
2. Firmly press an accurate tire pressure
gauge onto the valve to measure
pressure.
3. If required, add air to reach the
recommended pressure.
4. Re-check pressure by removing and re-
attaching the tire gauge.
5. If you added too much air, release air by
pressing the metal stem in the center of
the valve.
6. Recheck the pressure with the tire gauge
and adjust if necessary.
7. Replace the valve cap to prevent dirt from
entering. Periodically check the valve for
damage and leaks.Warning: Under-inflation is the most
common cause of tire failures and can
cause a tire to overheat, resulting in
severe tire cracking, tread separation, or
blowout, which causes unexpected loss of vehicle control and increased risk ofinjury. Under-inflation also reduces
Battery range and tire tread life.Warning: Check tire pressures using an
accurate pressure gauge when tires are
cold. It takes only one mile of driving to
warm up the tires sufficiently to affect
tire pressures. Parking the vehicle in
direct sunlight or in hot weather can also affect tire pressures. If you must checkwarm tires, expect increased pressures.Do not let air out of warm tires in an
attempt to match recommended cold tire
pressures. A hot tire at or below the
recommended cold tire inflation pressure
is dangerously under-inflated.Warning: Do not use any tire sealant
other than the type provided in a Tesla tire repair kit. Other types can cause tire
pressure sensors to malfunction. If your Model S did not include a tire repair kit,
you can purchase one from Tesla Motors.
Safety Information
Safety Information23

Using Tire ChainsTesla has tested and approved Security Chain
Company (SCC) Model Z-563 chains for use
on the rear wheels. These chains must only be
used if your Model S has 245/45R19 rear tires
installed. Do not use chains on 21 inch tires.
When installing tire chains, follow the
instructions provided by the tire chain
manufacturer. Mount them as tightly as
possible.
When using tire chains:
• Drive slowly—do not exceed 48 km/h.
• Avoid heavily loading Model S (heavy loads can reduce the clearance betweenthe tires and the body).
• Remove the tire chains as soon as conditions allow.
Note: Tire chains are prohibited in some
jurisdictions. Check local laws before installing
tire chains.Caution: Using non-recommended tire
chains, or using tire chains on other sized tires, can damage the suspension, body,wheels, and/or brake lines. Damagecaused by using non-recommended tire
chains is not covered by the warranty.Caution: Ensure that tire chains cannot
touch suspension components or brake
lines. If you hear the chains making
unusual noises that would indicate
contact with Model S, stop and
investigate immediately.
Tire Pressure Monitoring
Each tire should be checked monthly when
cold and inflated to the recommended
pressures that are printed on the Tire and
Loading Information label located on the
driver’s door pillar (see Maintaining Tire Pressures on page 23). If your vehicle has tires
of a different size than the size indicated on
the vehicle placard or tire inflation pressure
label, determine the proper tire inflation
pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring system (TPMS) that displays a tire pressuretelltale (Tire Pressure Warning) on the
instrument panel when one or more of your
tires is significantly under- or over-inflated.
Accordingly, when the Tire Pressure indicator
light displays on the instrument panel alerting
of tire pressure, stop and check your tires as
soon as possible, and inflate them to the proper pressure (see Maintaining TirePressures on page 23). Driving on a
significantly under-inflated tire causes the tire
to overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire
tread life, and may affect the vehicle's
handling and stopping ability.If Model S detects a fault with the
Tire Pressure Monitoring System
(TPMS), this indicator flashes for one
minute whenever you power on
Model S.
Note: Installing accessories that are not
approved by Tesla can interfere with the TPMS system.
Warning: The TPMS is not a substitute for
proper tire maintenance, including
manually checking tire pressures and
regularly inspecting the condition of tires.
It is the driver's responsibility to maintain
correct tire pressure, even if under- or
over-inflation has not reached the level
for the TPMS to trigger the Tire Pressure Warning on the instrument panel.
Resetting the TPMS Sensors
To ensure accurate tire pressure warnings
after replacing one or more wheels, the TPMS sensors must be reset.
Note: When changing to 21" wheels
(Performance Plus models), the TPMS may
generate false tire pressure warnings. Bring Model S to a Tesla Service center for furtheradjustment.
Note: The TPMS sensors do not need to be
reset after replacing a tire or rotating wheels.
Note: Do not reset the TPMS sensors in an
attempt to clear tire pressure warnings.
To reset the tire pressure sensors:
1. Inflate all tires to their recommend
pressures, as indicated on the Tire and Loading Information label located on the
driver’s door pillar.
2. Get ready to drive for ten minutes, then,
on the Model S touchscreen, touch
Controls > Settings > Vehicle > Tire
Pressure Monitor > Reset Sensors .
3. Follow the onscreen instructions.
Safety Information
26Model S Quick Guide

we can potentially resolve issues remotely
simply by reviewing your vehicle’s data log.
Tesla’s telematics system wirelessly transmits vehicle information to Tesla on a periodic
basis. The data is used as described above and helps ensure the proper maintenance of
your vehicle. Additional Model S features may use your vehicle’s telematics system and theinformation provided, including features suchas charging reminders, software updates, and
remote access to, and control of, various
systems of your vehicle.
Tesla does not disclose the data recorded in
your vehicle to any third party except when:
• An agreement or consent from the vehicle’s owner (or the leasing companyfor a leased vehicle) is obtained.
• Officially requested by the police or other authorities.
• Used as a defense for Tesla in a lawsuit. • Ordered by a court of law.
• Used for research purposes without disclosing details of the vehicle owner or
identification information.
• Disclosed to a Tesla affiliated company, including their successors or assigns, or
our information systems and data
management providers.
In addition, Tesla does not disclose the data
recorded to an owner unless it pertains to a
non-warranty repair service and in this case,
will disclose only the data that is related to the repair.
Quality Control You might notice a few km on the odometer
when you take delivery of your Model S. This is a result of a comprehensive testing process
that ensures the quality of your Model S.
The testing process includes extensive
inspections during and after production. The final inspection takes place at Tesla Motors
and includes a road test conducted by a
technician.
Safety Information
32Model S Quick Guide

Exclusions and Limitations
Warranty limitations This New Vehicle Limited Warranty does not cover any vehicle damage or malfunction directly or
indirectly caused by, due to or resulting from normal wear or deterioration, abuse, misuse, negligence, accident, improper maintenance, operation, storage or transport, including, but not
limited to, any of the following:
• Failure to take the vehicle to a Tesla Service Center or Tesla authorized repair facility upon discovery of a defect covered by this New Vehicle Limited Warranty and within the time
period established by your local law;
• Accidents, collisions, or objects striking the vehicle; • Any repair, alteration or modification of the vehicle, or the installation or use of fluids, parts or accessories, made by a person or facility not authorized or certified to do so;
• Improper repair or maintenance (other than that carried out at a Tesla Service Center or Tesla authorized repair facility), including use of fluids, parts or accessories other than those
specified in your owner documentation;
• Improper towing of the vehicle;
• Improper winch procedures; • Theft, vandalism, or riot;• Driving the vehicle off-road, over uneven, rough, damaged or hazardous surfaces, including but not limited to, curbs, potholes, unfinished roads, debris, or other obstacles, or in
competition, racing or autocross or for any other purposes for which the vehicle is not
designed;
• Overloading the vehicle;
• Using the vehicle as a stationary power source; and
• The environment or an act of God, including, but not limited to, exposure to sunlight, airborne chemicals, tree sap, animal or insect droppings, road debris (including stone chips), industry
fallout, rail dust, salt, hail, floods, wind storms, acid rain, fire, water, contamination, lightning,
explosion, earthquake, windstorm, deep water and other environmental conditions.
Additional limitations and exclusions
In addition to the above exclusions and limitations, and subject to your local law, this New Vehicle Limited Warranty does not cover any of the following:
• Any corrosion or paint defects including, but not limited to, the following: • Corrosion from defects in non-Tesla manufactured or supplied materials or workmanship causing perforation (holes) in body panels or the chassis from the inside out;
• Surface or cosmetic corrosion causing perforation in body panels or the chassis from the outside in, such as stone chips or scratches; and
• Corrosion and paint defects caused by, due to or resulting from accidents, paint matching, abuse, neglect, improper maintenance or operation of the vehicle, installationof an accessory, exposure to chemical substances, or damages resulting from an act of
God or nature, fire, or improper storage;
• Non-genuine Tesla parts or accessories or their installation, or any damage directly or indirectly caused by, due to or resulting from the installation or use of non-genuine Tesla
parts or accessories unless installed by Tesla or a person acting on behalf of or with the
written authorization of Tesla;
• Certain individual items associated with the vehicle, including, but not limited to the tires, Mobile Connector, High Power Wall Connector, any future connectors, and related charging
adapters, which have separate warranties subject to their own terms and conditions;
Warranty
Warranty37

• Windshield or window glass that is broken, chipped, scratched, or cracked, other than as aresult of a defect in material or workmanship of a Tesla manufactured or supplied windshield
or window glass;
• General appearance or normal noise and vibration, including, but not limited to, brake squeal, general knocks, creaks, rattles, and wind and road vibration; and
• Maintenance services, including, but not limited to, the following:
• Standard 12 month or 20,000 km (12,500 mile) service and diagnostics checks;• Wheel alignment or balancing;
• Appearance care (such as cleaning and polishing); and • Expendable maintenance items (such as wiper blades/inserts, brake pads/linings, filters, etc.).
Voided warranty You are responsible for the proper operation of the vehicle and for receiving and maintainingdetailed and accurate records of your vehicle’s maintenance, including the 17-digit Vehicle
Identification Number (“VIN”), servicing center name and address, mileage, date of service or maintenance and description of service or maintenance items, which should be transferred to
each subsequent purchaser. You may void this New Vehicle Limited Warranty if you do not follow
the specific instructions and recommendations regarding the use and operation of the vehicle
provided in your Model S owner documentation, including, but not limited to:
• Complying with any recall advisories; • Carrying passengers and cargo within specified load limits; and• Making all repairs.
Although Tesla does not require you to perform all service or repairs at a Tesla Service Center or
Tesla authorized repair facility, this New Vehicle Limited Warranty may be voided or coverage
may be excluded due to improper maintenance, service or repairs. Tesla Service Centers and
Tesla authorized repair facilities have special training, expertise, tools and supplies with respect to
your vehicle. Although this New Vehicle Limited Warranty may, subject to its terms and
conditions, provide coverage when maintenance, service or repairs are carried out at independent
service centers, Tesla strongly recommends that you have all maintenance, service and repairs
done at a Tesla Service Center or Tesla authorized repair facility.
The following will also void this New Vehicle Limited Warranty:
• Vehicles that have had the VIN defaced or altered or the odometer or other related system disconnected, altered or rendered inoperative so that it is difficult to determine the VINnumber or actual mileage;
• Vehicles that have been designated, labeled or branded as dismantled, fire-damaged, flood- damaged, junk, rebuilt, salvage, reconstructed, irreparable or a total loss; and
• Vehicles that have been determined to be a total loss by an insurance company.
Damages TO THE MAXIMUM EXTENT PERMISSIBLE UNDER YOUR LOCAL LAW, TESLA HEREBYDISCLAIMS ANY AND ALL INDIRECT, INCIDENTAL, SPECIAL AND CONSEQUENTIAL DAMAGESARISING OUT OF OR RELATING TO YOUR VEHICLE, INCLUDING, BUT NOT LIMITED TO,
TRANSPORTATION TO AND FROM A TESLA SERVICE CENTER, LOSS OF VEHICLE VALUE,
LOSS OF TIME, LOSS OF INCOME, LOSS OF USE, LOSS OF PERSONAL OR COMMERCIAL PROPERTY, INCONVENIENCE OR AGGRAVATION, EMOTIONAL DISTRESS OR HARM,COMMERCIAL LOSS (INCLUDING BUT NOT LIMITED TO LOST PROFITS OR EARNINGS),
TOWING CHARGES, BUS FARES, VEHICLE RENTAL, SERVICE CALL CHARGES, GASOLINE
EXPENSES, LODGING EXPENSES, DAMAGE TO TOW VEHICLE, AND INCIDENTAL CHARGES
SUCH AS TELEPHONE CALLS, FACSIMILE TRANSMISSIONS, AND MAILING EXPENSES.
Warranty
38Model S Quick Guide

Aairbag, front passenger, disabling 21
airbags 19
C chains 26child seatsdisabling front passenger airbag 21installing and using 9
Tesla built-in rear facing 15
D
data recording 31
delivery mileage 32
door labels 30
E event data recording 31
F
front passenger detection 21
G
GAWR 30
Gross Axle Weight Rating 30
Gross Vehicle Weight Rating 30
GVWR 30
I
ISOFIX child seats, installing 12
L
labelStatutory Plate 30
Tire and Loading Information 30
load limits 30
Mmaintenancetires 23
mileage upon delivery 32
R
roadside assistance 2
S
safety informationairbags 22
child seats 14
rear facing child seats 18
seat belts 8seat beltsin a collision 7
overview of 6
pre-tensioners 7
wearing when pregnant 6
seating capacity 30
seatsTesla built-in rear facing 15
service data recording 31
Statutory Plate 30
T telematics 31
tie-down straps 5
Tire and Loading Information label 30
Tire Pressure Monitoring Systemoverview of 26
tire pressures, checking 23
tiresbalancing 24
chains 26
inspecting and maintaining 24
pressures, how to check 23
replacing 25
replacing a tire sensor 27
rotation 24
tire markings 28
winter 25
tow chain, connecting 5
Tow mode 4
towing 4
towing a trailer 31
towing instructions 4
TPMS
Index
Index45