Roadside Assistance......................2About Roadside Assistance.................................... 2
Contacting Roadside Assistance 2Regional Roadside Assistance Numbers 2
Instructions for Transporters..................................4
Use a Flatbed Only 4Disable Self-Leveling (air suspension vehicles only) 4Activate Tow Mode 4Connect the Tow Chain 5Pull Onto the Trailer and Secure the Wheels 5
Safety Information......................... 6Seat Belts....................................................................... 6
Wearing Seat Belts 6Wearing Seat Belts When Pregnant 6Seat Belt Pre-tensioners 7Testing Seat Belts 7Seat Belt Warnings 8
Child Safety Seats....................................................... 9
Guidelines for Seating Children 9Choosing a Child Safety Seat 9Seating Larger Children 11Installing Child Safety Seats 11Installing Seat Belt Retained Child Seats 11Installing ISOFIXChild Seats 12Attaching Upper Tether Straps 13Testing a Child Safety Seat 13Warnings - Child Safety Seats 14
Tesla Built-In Rear Facing Child Seats...............15
Usage Restrictions 15Opening 15Folding 16Seating a Child 17Warnings - Tesla Child Seats 18
Airbags.......................................................................... 19
Location of Airbags 19How the Airbags Work 20Types of Airbags 20Disabling the Passenger Front Airbag 21Inflation Effects 22Airbag Warning Indicator 22Airbag Warnings 22
Tire Care and Maintenance................................... 23
Maintaining Tire Pressures 23Inspecting and Maintaining Tires 24Replacing Tires and Wheels 25Using Tire Chains 26Tire Pressure Monitoring 26Understanding Tire Markings 28
Vehicle Loading........................................................ 30
Load Capacity Labeling 30Calculating Load Limits 31Towing a Trailer 31
Disclaimers................................................................... 31
Vehicle Telematics/Data Recorders 31Quality Control 32
Reporting Concerns.................................................33
Contacting Tesla 33
Warranty......................................... 34General Warranty Provisions............................... 34
Who is the Warrantor? 34What Vehicles are Covered? 34Multiple Warranty Conditions 34Limitations and Disclaimers 34Your Rights Under Local Law 35Ownership Transfer 35Who Can Enforce this New Vehicle Limited Warranty? 35When Does the Warranty Period Begin and End? 35
Warranty Coverage................................................. 35
Basic Vehicle Limited Warranty 36Supplemental Restraint System Limited Warranty 36Battery Limited Warranty 36
Exclusions and Limitations....................................37
Warranty limitations 37Additional limitations and exclusions 37Voided warranty 38Damages 38
Obtaining Warranty Service.................................39
Payment of Tax for Repairs 39Reasonable Time for Repairs 39Modifications and Waivers 40
Warranty Enforcement Laws and
Dispute Resolution.................................................. 40 Country Specific Consumer Disclosure............ 41
Bulgaria 41France 42Italy 42Norway 43Poland 44San Marino 44Contents
Instructions for Transporters
Use a Flatbed Only
Use a flatbed trailer only, unless otherwise specified by Tesla. Do not transport Model Swith the tires directly on the ground.Caution: Damage caused by transporting
is not covered by the warranty.Caution: To transport Model S, follow the
instructions exactly as described next.
Disable Self-Leveling (air suspension
vehicles only)
If Model S is equipped with Smart Air Suspension, it automatically self-levels, evenwhen power is off. To prevent damage, youmust activate Jack mode to disable self-
leveling:
1. Touch Controls > Driving on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you
that active suspension is
disabled.
Note: Jack mode cancels when Model S is
driven over 7 km/h.
Warning: Failure to activate Jack mode
on a Model S equipped with Smart Air
Suspension can result in the vehicle becoming loose during transport, which
may cause significant damage.Activate Tow Mode
Model S may automatically shift into Park
when it detects the driver leaving the vehicle, even if it has previously been shifted intoNeutral. To keep Model S in Neutral (which
disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the
touchscreen, touch Controls > E-Brake &
Power Off > Tow Mode .When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is
free-rolling.
Note: Tow mode cancels when Model S is
shifted into Park.
Caution: If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery.
For instructions, call Tesla. If a situation
occurs where you cannot disengage the
parking brake, use tire skids or transport
Model S for the shortest possible distance
using wheeled dollies. Before doing so,
always check the dolly manufacturer’s specifications and recommended load
capacity.
Roadside Assistance
4Model S Quick Guide
Inflation EffectsWhen airbags inflate, a fine powder is
released. This powder can irritate the skin and should be thoroughly flushed from the eyes
and from any cuts or abrasions.
After inflation, the airbags deflate to provide a
gradual cushioning effect for the occupants and to ensure the driver’s forward vision is notobscured.
If airbags have inflated, or if your vehicle has been in an accident, always have the airbags,seat belt pre-tensioners and any associated
components checked and, if necessary,
replaced by Tesla.
In a collision, in addition to the airbags
inflating:
• Doors unlock and the door handles extend.
• Hazard warning lights turn on.
• Interior lights turn on.
• High voltage is disabled.
To restore Battery power, use the touchscreen to manually power off Model S, then press thebrake to power it back on again.
Airbag Warning IndicatorThe airbag indicator on the
instrument panel remains lit if the
airbag system is malfunctioning. The
only time this indicator should light
up is briefly when Model S first starts
up, in which case it turns off within a few seconds. If it remains lit, contact
Tesla immediately and do not drive.Airbag WarningsWarning: All occupants, including the
driver, should always wear their seat
belts, whether or not an airbag is also
provided at their seating position, to
minimize the risk of severe injury or death
in the event of a collision.Warning: Front seat occupants should
not place their arms over the airbag
module, as an inflating bag can cause
fractures or other injuries.Warning: Do not use seat covers on
Model S. Doing so could restrict
deployment of the side air bags if an
accident occurs. It can also reduce the
accuracy of the occupant detection
system.Warning: Airbags inflate with
considerable speed and force, which can
cause injury. To limit injuries, ensure that
occupants are wearing seat belts and are
correctly seated, with the seat positioned
as far back as possible.Warning: Do not use a child safety seat or
seat young children on a seat with an operational airbag in front of it. Doing socan cause injury or death if the airbaginflates.Warning: To ensure correct inflation of
the side airbags, maintain an
unobstructed gap between an occupant’s
torso and the side of Model S.Warning: Passengers should not lean their
heads against the doors. Doing so can cause injury if a curtain airbag inflates.Warning: Do not allow passengers to
obstruct the operation of an airbag by
placing feet, knees or any other part of the body on or near an airbag.Warning: Do not attach or place objects
on or near the front airbags, the side of
the front seats, the headliner at the side of the vehicle, or any other airbag coverthat could interfere with inflation of an
airbag. Objects can cause serious injury if the vehicle is in a collision severe enoughto cause the airbag to inflate.Warning: Following inflation, some airbag
components are hot. Do not touch until
they have cooled.
Safety Information
22Model S Quick Guide
Tire Care and Maintenance
Maintaining Tire Pressures Keep tires inflated to the pressures shown on
the Tire and Loading Information label located on the driver’s door pillar (even if it differs
from the pressure printed on the tire itself).The Tire Pressure indicator light on
the instrument panel alerts you if
one or more tires is under- or over-
inflated.
The Tire Pressure indicator light does not
immediately turn off when you adjust tire
pressure. After inflating the tire to the
recommended pressure, you must drive over
40 km/h for more than 10 minutes to activate
the Tire Pressure Monitoring System (TPMS),
which turns off the Tire Pressure indicator
light.
If the indicator light flashes for one minute whenever you power on Model S, a fault with
the Tire Pressure Monitoring System (TPMS) is detected (see TPMS Malfunction on page
27).
Checking and Adjusting Tire Pressures
Follow these steps when tires are cold andModel S has been stationary for over three
hours:
1. Remove the valve cap.
2. Firmly press an accurate tire pressure
gauge onto the valve to measure
pressure.
3. If required, add air to reach the
recommended pressure.
4. Re-check pressure by removing and re-
attaching the tire gauge.
5. If you added too much air, release air by
pressing the metal stem in the center of
the valve.
6. Recheck the pressure with the tire gauge
and adjust if necessary.
7. Replace the valve cap to prevent dirt from
entering. Periodically check the valve for
damage and leaks.Warning: Under-inflation is the most
common cause of tire failures and can
cause a tire to overheat, resulting in
severe tire cracking, tread separation, or
blowout, which causes unexpected loss of vehicle control and increased risk ofinjury. Under-inflation also reduces
Battery range and tire tread life.Warning: Check tire pressures using an
accurate pressure gauge when tires are
cold. It takes only one mile of driving to
warm up the tires sufficiently to affect
tire pressures. Parking the vehicle in
direct sunlight or in hot weather can also affect tire pressures. If you must checkwarm tires, expect increased pressures.Do not let air out of warm tires in an
attempt to match recommended cold tire
pressures. A hot tire at or below the
recommended cold tire inflation pressure
is dangerously under-inflated.Warning: Do not use any tire sealant
other than the type provided in a Tesla tire repair kit. Other types can cause tire
pressure sensors to malfunction. If your Model S did not include a tire repair kit,
you can purchase one from Tesla Motors.
Safety Information
Safety Information23
Calculating Load Limits
1. Locate the statement “The combined
weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your
vehicle’s “Tire and Loading Information” label.
2. Determine the combined weight of the
driver and passengers that will be riding in
the vehicle.
3. Subtract the combined weight of the
driver and passengers from XXX kg (see
Step 1).
4. The resulting figure equals the available
amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 635 kg, and there will be five 68 kg passengers in the vehicle, the
amount of available cargo and luggage capacity is 295 kg (635 ‑ 340
(5 x 68) = 295 kg).
5. Determine the combined weight of cargo
and luggage being loaded on the vehicle.
That weight must not exceed the available
cargo and luggage load capacity
calculated in Step 4.Warning: The front and rear trunks are
the preferred places to carry objects. In
an accident, or during hard braking and sharp turns, loose items in the cabin
could injure occupants.
Example Load Limit Calculations
How much cargo you can carry in Model S
depends on the number and weight of
passengers. The following are typical
examples of calculated load limits. These
examples assume passengers weighing 68 kg. If the passengers weigh more or less, the
available cargo and luggage load capacity decreases or increases respectively.
Example 1: Driver and one passenger
DescriptionTotalVehicle capacity weight433 kgSubtract occupant weight (2 x 68
kg)136 kgAvailable cargo weight297 kgExample 2: Driver and four passengersDescriptionTotalVehicle capacity weight433 kgSubtract occupant weight (5 x 68
kg)340 kgAvailable cargo weight93 kg
The available cargo or luggage weight should
then be distributed between the front and
rear trunks.
Caution: Do not exceed the maximum
front trunk load weight of 136 kg.
Towing a Trailer
Warning: Do not tow a trailer. Model S
does not support a trailer hitch. Installing one could damage Model S and increase
the risk of an accident.
Disclaimers
Vehicle Telematics/Data Recorders
This vehicle is equipped with electronic
modules that monitor and record data from
various vehicle systems, including the motor,
Battery, braking and electrical systems. The
electronic modules record information about
various driving and vehicle conditions,
including braking, acceleration, trip and other related information regarding your vehicle.
These modules also record information about
the vehicle’s features such as charging events
and status, the enabling/disabling of various
systems, diagnostic trouble codes, VIN, speed,
direction and location.
The data is stored by the vehicle and may be
accessed, used and stored by Tesla service
technicians during vehicle servicing or
periodically transmitted to Tesla wirelessly
through the vehicle’s telematics system. This data may be used by Tesla for various
purposes, including, but not limited to:
providing you with Tesla telematics services; troubleshooting; evaluation of your vehicle’s
quality, functionality and performance;
analysis and research by Tesla and its partners
for the improvement and design of our
vehicles and systems; and as otherwise may be required by law. In servicing your vehicle,
Safety Information
Safety Information31
TO THE EXTENT PERMITTED BY YOUR LOCAL LAW, THE PERFORMANCE OF NECESSARYREPAIRS AND REPLACEMENT OF NEW OR REMANUFACTURED PARTS BY TESLA FOR THECOVERED DEFECTS IS THE EXCLUSIVE REMEDY UNDER THIS NEW VEHICLE LIMITEDWARRANTY OR ANY IMPLIED WARRANTIES.
Tesla does not authorize any person or entity to create for it any other obligations or liability in
connection with this New Vehicle Limited Warranty.
The decision of whether to repair or replace a part or to use a new or remanufactured part under
this New Vehicle Limited Warranty will be made by Tesla, in its sole discretion.
Your Rights Under Local Law This New Vehicle Limited Warranty gives you specific legal rights. These rights do not substitute
for or affect your statutory rights under your local law. In addition to the rights arising under this
New Vehicle Limited Warranty, you may have additional rights arising from your local law
including, but not limited to, any statutory warranty rights.
Ownership Transfer This New Vehicle Limited Warranty is transferable at no cost to any person(s) who subsequently
and lawfully assume(s) ownership of the vehicle after the first retail purchaser within the described limitations of this New Vehicle Limited Warranty (“subsequent owner”). To themaximum extent permitted by the local laws applicable to any subsequent owner, no statutorywarranty or similar rights to which the first retail purchaser of the vehicle may have been entitled
will be transferred to any subsequent owner.
Who Can Enforce this New Vehicle Limited Warranty? The first retail purchaser, or subsequent owner, of a new Model S vehicle sold in the Tesla
European Warranty Region, titled or registered in the name of the first retail purchaser, or
subsequent owner, according to your local law, can enforce this New Vehicle Limited Warranty,
subject to the terms of this New Vehicle Limited Warranty.
When Does the Warranty Period Begin and End?
This New Vehicle Limited Warranty begins on the first day a new vehicle is put into use by delivery to the first retail purchaser(s), or by leasing or registering as a company car ordemonstrator, whichever is earlier, and provides coverage for the period based on the specified
warranty as described in the section Warranty Coverage on page 35. Parts repaired or replaced, including replacement of the vehicle, under this New Vehicle Limited Warranty are covered only
until the applicable warranty period of this New Vehicle Limited Warranty ends, or as otherwise
provided by your local law.
Warranty Coverage
This New Vehicle Limited Warranty includes the Basic Vehicle Limited Warranty, the
Supplemental Restraint System (“SRS”) Limited Warranty, and the Battery Limited Warranty,
each as described below. Subject to the exclusions and limitations described in this New Vehicle Limited Warranty, such repair or parts replacement will be performed without cost to you by
Tesla when Tesla is notified of the covered defect within the applicable warranty period.
Repairs will be performed using new or remanufactured parts at the sole discretion of Tesla. All
replaced parts or other components are the exclusive property of Tesla unless otherwise provided
under your local law.
Warranty
Warranty35
Basic Vehicle Limited Warranty
Subject to separate coverage for certain parts and the exclusions and limitations described in this New Vehicle Limited Warranty and any minimum period which may be required by your local law,
the Basic Vehicle Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of any parts manufactured or supplied by Tesla that occur under
normal use for a period of 4 years or 80,000 km (50,000 miles), whichever comes first.
Supplemental Restraint System Limited Warranty
Subject to the exclusions and limitations described in this New Vehicle Limited Warranty and any minimum period which may be required by your local law, the SRS Limited Warranty covers the
repair or replacement necessary to correct defects in the materials or workmanship of the vehicle’s seat belts or air bag system manufactured or supplied by Tesla that occur under normal
use for a period of 5 years or 100,000 km (60,000 miles), whichever comes first.
Battery Limited Warranty
The Model S lithium-ion battery (the “Battery”) is an extremely sophisticated powertrain component designed to withstand extreme driving conditions. You can rest easy knowing thatTesla’s state-of-the-art Battery is backed by this Battery Limited Warranty, which covers therepair or replacement of any malfunctioning or defective Battery, subject to the limitationsdescribed below. If your Battery requires warranty service, Tesla will repair the unit, or replace it
with a factory reconditioned unit that has an energy capacity at least equal to that of the original
Battery before the failure occurred. To provide you with even more assurance, this Battery
Limited Warranty will also cover damage to your vehicle from a Battery fire even if it is the result
of driver error. (Coverage will not extend to damage that had already been sustained before a
Battery fire occurred, or to any damage if the Battery fire occurred after your vehicle had already been totaled.) Your vehicle’s Battery is covered under this Battery Limited Warranty for a period
of 8 years or for the number of km/miles specified below for your Battery configuration,
whichever comes first:
• 60 kWh - 200,000 km (125,000 miles) • 85 kWh - unlimited km/miles
Despite the breadth of this warranty, damage resulting from intentional actions (including intentionally abusing or destroying your vehicle or ignoring active vehicle warnings), a collision or
accident (excluding from Battery fires as specified above), or the servicing or opening of the
Battery by non-Tesla personnel, is not covered under this Battery Limited Warranty.
In addition, damage resulting from the following activities is not covered under this Battery
Limited Warranty:
• Exposing the vehicle to ambient temperatures above 60°C (140°F) or below -30°C (-22°F) for more than 24 hours at a time;
• Physically damaging the Battery, or intentionally attempting, either by physical means, programming, or other methods, to extend (other than as specified in your ownerdocumentation) or reduce the life of the Battery;
• Exposing the Battery to direct flame (excluding from Battery fires as specified above); or,
• Flooding of the Battery.
The Battery, like all lithium-ion batteries, will experience gradual energy or power loss with time
and use. Loss of Battery energy or power over time or due to or resulting from Battery usage, is
NOT covered under this Battery Limited Warranty. See your owner documentation for important
information on how to maximize the life and capacity of the Battery.
Warranty
36Model S Quick Guide