2014 TESLA MODEL S ECO mode

we can potentially resolve issues remotely
simply by reviewing your vehicle’s data log.
Tesla’s telematics system wirelessly transmits vehicle information to Tesla on a periodic
basis. The data is used as described above and helps ensure the proper maintenance of
your vehicle. Additional Model S features may use your vehicle’s telematics system and theinformation provided, including features suchas charging reminders, software updates, and
remote access to, and control of, various
systems of your vehicle.
Tesla does not disclose the data recorded in
your vehicle to any third party except when:
• An agreement or consent from the vehicle’s owner (or the leasing companyfor a leased vehicle) is obtained.
• Officially requested by the police or other authorities.
• Used as a defense for Tesla in a lawsuit. • Ordered by a court of law.
• Used for research purposes without disclosing details of the vehicle owner or
identification information.
• Disclosed to a Tesla affiliated company, including their successors or assigns, or
our information systems and data
management providers.
In addition, Tesla does not disclose the data
recorded to an owner unless it pertains to a
non-warranty repair service and in this case,
will disclose only the data that is related to the repair.
Quality Control You might notice a few km on the odometer
when you take delivery of your Model S. This is a result of a comprehensive testing process
that ensures the quality of your Model S.
The testing process includes extensive
inspections during and after production. The final inspection takes place at Tesla Motors
and includes a road test conducted by a
technician.
Safety Information
32Model S Quick Guide

General Warranty ProvisionsTesla Motors Netherlands B.V., Atlasstraat 7-9, 5047 RG Tilburg, Netherlands (“Tesla”) willprovide repairs to a Model S vehicle during the applicable warranty period in accordance with the
terms, conditions and limitations defined in this New Vehicle Limited Warranty.
You may also have other legal rights and remedies conveyed by your local laws (which may vary
by country) in addition to the rights and remedies provided to you under this New Vehicle
Limited Warranty.
For any additional provisions which relate to your territory, please see Country Specific Consumer
Disclosure on page 41.
Who is the Warrantor? Tesla Motors Netherlands B.V.
Atlasstraat 7-9, 5047 RG
Tilburg, Netherlands
Attention: Vehicle Service
Phone number: 0031 13 515 97 30
What Vehicles are Covered?
This New Vehicle Limited Warranty applies to a Model S vehicle sold by Tesla in the Tesla European Warranty Region. For the purposes of this New Vehicle Limited Warranty, the Tesla
European Warranty Region is defined as including the Member States of the European Economic
Area, Monaco, San Marino, and Switzerland, provided that you return to the applicable region or
country in which the vehicle was originally purchased from Tesla in order to receive warranty
service. For example, a customer purchasing a vehicle from Tesla in the European Economic Area must return to the European Economic Area in order to obtain warranty service, and customers
purchasing vehicles from Tesla in Monaco, San Marino, and Switzerland must return to the
respective country to obtain warranty service (e.g. a customer who purchased a vehicle fromTesla in Switzerland must return to Switzerland). Any subsequent purchaser or transferee mustreturn to the applicable region or country in which the vehicle was originally purchased fromTesla in order to obtain warranty service, regardless of the country in which such purchaser ortransferee may have purchased the vehicle.
Multiple Warranty Conditions
This New Vehicle Limited Warranty contains warranty terms and conditions that may vary
depending on the part or system covered. A warranty for specific parts or systems is governed by
the coverage set forth in that warranty section as well as other provisions in this New Vehicle
Limited Warranty.
Limitations and DisclaimersTHIS NEW VEHICLE LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE INCONNECTION WITH YOUR TESLA VEHICLE. IMPLIED AND EXPRESS WARRANTIES AND CONDITIONS ARISING UNDER YOUR LOCAL LAW OR IN EQUITY, IF ANY, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR
MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, OR THOSE
ARISING BY A COURSE OF DEALING OR USAGE OF TRADE, ARE DISCLAIMED TO THE FULLEST
EXTENT ALLOWABLE BY YOUR LOCAL LAW, OR LIMITED IN DURATION TO THE TERM OF THIS
NEW VEHICLE LIMITED WARRANTY. SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON
IMPLIED WARRANTIES OR CONDITIONS AND/OR HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Warranty
34Model S Quick Guide

TO THE EXTENT PERMITTED BY YOUR LOCAL LAW, THE PERFORMANCE OF NECESSARYREPAIRS AND REPLACEMENT OF NEW OR REMANUFACTURED PARTS BY TESLA FOR THECOVERED DEFECTS IS THE EXCLUSIVE REMEDY UNDER THIS NEW VEHICLE LIMITEDWARRANTY OR ANY IMPLIED WARRANTIES.
Tesla does not authorize any person or entity to create for it any other obligations or liability in
connection with this New Vehicle Limited Warranty.
The decision of whether to repair or replace a part or to use a new or remanufactured part under
this New Vehicle Limited Warranty will be made by Tesla, in its sole discretion.
Your Rights Under Local Law This New Vehicle Limited Warranty gives you specific legal rights. These rights do not substitute
for or affect your statutory rights under your local law. In addition to the rights arising under this
New Vehicle Limited Warranty, you may have additional rights arising from your local law
including, but not limited to, any statutory warranty rights.
Ownership Transfer This New Vehicle Limited Warranty is transferable at no cost to any person(s) who subsequently
and lawfully assume(s) ownership of the vehicle after the first retail purchaser within the described limitations of this New Vehicle Limited Warranty (“subsequent owner”). To themaximum extent permitted by the local laws applicable to any subsequent owner, no statutorywarranty or similar rights to which the first retail purchaser of the vehicle may have been entitled
will be transferred to any subsequent owner.
Who Can Enforce this New Vehicle Limited Warranty? The first retail purchaser, or subsequent owner, of a new Model S vehicle sold in the Tesla
European Warranty Region, titled or registered in the name of the first retail purchaser, or
subsequent owner, according to your local law, can enforce this New Vehicle Limited Warranty,
subject to the terms of this New Vehicle Limited Warranty.
When Does the Warranty Period Begin and End?
This New Vehicle Limited Warranty begins on the first day a new vehicle is put into use by delivery to the first retail purchaser(s), or by leasing or registering as a company car ordemonstrator, whichever is earlier, and provides coverage for the period based on the specified
warranty as described in the section Warranty Coverage on page 35. Parts repaired or replaced, including replacement of the vehicle, under this New Vehicle Limited Warranty are covered only
until the applicable warranty period of this New Vehicle Limited Warranty ends, or as otherwise
provided by your local law.
Warranty Coverage
This New Vehicle Limited Warranty includes the Basic Vehicle Limited Warranty, the
Supplemental Restraint System (“SRS”) Limited Warranty, and the Battery Limited Warranty,
each as described below. Subject to the exclusions and limitations described in this New Vehicle Limited Warranty, such repair or parts replacement will be performed without cost to you by
Tesla when Tesla is notified of the covered defect within the applicable warranty period.
Repairs will be performed using new or remanufactured parts at the sole discretion of Tesla. All
replaced parts or other components are the exclusive property of Tesla unless otherwise provided
under your local law.
Warranty
Warranty35

Basic Vehicle Limited Warranty
Subject to separate coverage for certain parts and the exclusions and limitations described in this New Vehicle Limited Warranty and any minimum period which may be required by your local law,
the Basic Vehicle Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of any parts manufactured or supplied by Tesla that occur under
normal use for a period of 4 years or 80,000 km (50,000 miles), whichever comes first.
Supplemental Restraint System Limited Warranty
Subject to the exclusions and limitations described in this New Vehicle Limited Warranty and any minimum period which may be required by your local law, the SRS Limited Warranty covers the
repair or replacement necessary to correct defects in the materials or workmanship of the vehicle’s seat belts or air bag system manufactured or supplied by Tesla that occur under normal
use for a period of 5 years or 100,000 km (60,000 miles), whichever comes first.
Battery Limited Warranty
The Model S lithium-ion battery (the “Battery”) is an extremely sophisticated powertrain component designed to withstand extreme driving conditions. You can rest easy knowing thatTesla’s state-of-the-art Battery is backed by this Battery Limited Warranty, which covers therepair or replacement of any malfunctioning or defective Battery, subject to the limitationsdescribed below. If your Battery requires warranty service, Tesla will repair the unit, or replace it
with a factory reconditioned unit that has an energy capacity at least equal to that of the original
Battery before the failure occurred. To provide you with even more assurance, this Battery
Limited Warranty will also cover damage to your vehicle from a Battery fire even if it is the result
of driver error. (Coverage will not extend to damage that had already been sustained before a
Battery fire occurred, or to any damage if the Battery fire occurred after your vehicle had already been totaled.) Your vehicle’s Battery is covered under this Battery Limited Warranty for a period
of 8 years or for the number of km/miles specified below for your Battery configuration,
whichever comes first:
• 60 kWh - 200,000 km (125,000 miles) • 85 kWh - unlimited km/miles
Despite the breadth of this warranty, damage resulting from intentional actions (including intentionally abusing or destroying your vehicle or ignoring active vehicle warnings), a collision or
accident (excluding from Battery fires as specified above), or the servicing or opening of the
Battery by non-Tesla personnel, is not covered under this Battery Limited Warranty.
In addition, damage resulting from the following activities is not covered under this Battery
Limited Warranty:
• Exposing the vehicle to ambient temperatures above 60°C (140°F) or below -30°C (-22°F) for more than 24 hours at a time;
• Physically damaging the Battery, or intentionally attempting, either by physical means, programming, or other methods, to extend (other than as specified in your ownerdocumentation) or reduce the life of the Battery;
• Exposing the Battery to direct flame (excluding from Battery fires as specified above); or,
• Flooding of the Battery.
The Battery, like all lithium-ion batteries, will experience gradual energy or power loss with time
and use. Loss of Battery energy or power over time or due to or resulting from Battery usage, is
NOT covered under this Battery Limited Warranty. See your owner documentation for important
information on how to maximize the life and capacity of the Battery.
Warranty
36Model S Quick Guide

• Windshield or window glass that is broken, chipped, scratched, or cracked, other than as aresult of a defect in material or workmanship of a Tesla manufactured or supplied windshield
or window glass;
• General appearance or normal noise and vibration, including, but not limited to, brake squeal, general knocks, creaks, rattles, and wind and road vibration; and
• Maintenance services, including, but not limited to, the following:
• Standard 12 month or 20,000 km (12,500 mile) service and diagnostics checks;• Wheel alignment or balancing;
• Appearance care (such as cleaning and polishing); and • Expendable maintenance items (such as wiper blades/inserts, brake pads/linings, filters, etc.).
Voided warranty You are responsible for the proper operation of the vehicle and for receiving and maintainingdetailed and accurate records of your vehicle’s maintenance, including the 17-digit Vehicle
Identification Number (“VIN”), servicing center name and address, mileage, date of service or maintenance and description of service or maintenance items, which should be transferred to
each subsequent purchaser. You may void this New Vehicle Limited Warranty if you do not follow
the specific instructions and recommendations regarding the use and operation of the vehicle
provided in your Model S owner documentation, including, but not limited to:
• Complying with any recall advisories; • Carrying passengers and cargo within specified load limits; and• Making all repairs.
Although Tesla does not require you to perform all service or repairs at a Tesla Service Center or
Tesla authorized repair facility, this New Vehicle Limited Warranty may be voided or coverage
may be excluded due to improper maintenance, service or repairs. Tesla Service Centers and
Tesla authorized repair facilities have special training, expertise, tools and supplies with respect to
your vehicle. Although this New Vehicle Limited Warranty may, subject to its terms and
conditions, provide coverage when maintenance, service or repairs are carried out at independent
service centers, Tesla strongly recommends that you have all maintenance, service and repairs
done at a Tesla Service Center or Tesla authorized repair facility.
The following will also void this New Vehicle Limited Warranty:
• Vehicles that have had the VIN defaced or altered or the odometer or other related system disconnected, altered or rendered inoperative so that it is difficult to determine the VINnumber or actual mileage;
• Vehicles that have been designated, labeled or branded as dismantled, fire-damaged, flood- damaged, junk, rebuilt, salvage, reconstructed, irreparable or a total loss; and
• Vehicles that have been determined to be a total loss by an insurance company.
Damages TO THE MAXIMUM EXTENT PERMISSIBLE UNDER YOUR LOCAL LAW, TESLA HEREBYDISCLAIMS ANY AND ALL INDIRECT, INCIDENTAL, SPECIAL AND CONSEQUENTIAL DAMAGESARISING OUT OF OR RELATING TO YOUR VEHICLE, INCLUDING, BUT NOT LIMITED TO,
TRANSPORTATION TO AND FROM A TESLA SERVICE CENTER, LOSS OF VEHICLE VALUE,
LOSS OF TIME, LOSS OF INCOME, LOSS OF USE, LOSS OF PERSONAL OR COMMERCIAL PROPERTY, INCONVENIENCE OR AGGRAVATION, EMOTIONAL DISTRESS OR HARM,COMMERCIAL LOSS (INCLUDING BUT NOT LIMITED TO LOST PROFITS OR EARNINGS),
TOWING CHARGES, BUS FARES, VEHICLE RENTAL, SERVICE CALL CHARGES, GASOLINE
EXPENSES, LODGING EXPENSES, DAMAGE TO TOW VEHICLE, AND INCIDENTAL CHARGES
SUCH AS TELEPHONE CALLS, FACSIMILE TRANSMISSIONS, AND MAILING EXPENSES.
Warranty
38Model S Quick Guide

Aairbag, front passenger, disabling 21
airbags 19
C chains 26child seatsdisabling front passenger airbag 21installing and using 9
Tesla built-in rear facing 15
D
data recording 31
delivery mileage 32
door labels 30
E event data recording 31
F
front passenger detection 21
G
GAWR 30
Gross Axle Weight Rating 30
Gross Vehicle Weight Rating 30
GVWR 30
I
ISOFIX child seats, installing 12
L
labelStatutory Plate 30
Tire and Loading Information 30
load limits 30
Mmaintenancetires 23
mileage upon delivery 32
R
roadside assistance 2
S
safety informationairbags 22
child seats 14
rear facing child seats 18
seat belts 8seat beltsin a collision 7
overview of 6
pre-tensioners 7
wearing when pregnant 6
seating capacity 30
seatsTesla built-in rear facing 15
service data recording 31
Statutory Plate 30
T telematics 31
tie-down straps 5
Tire and Loading Information label 30
Tire Pressure Monitoring Systemoverview of 26
tire pressures, checking 23
tiresbalancing 24
chains 26
inspecting and maintaining 24
pressures, how to check 23
replacing 25
replacing a tire sensor 27
rotation 24
tire markings 28
winter 25
tow chain, connecting 5
Tow mode 4
towing 4
towing a trailer 31
towing instructions 4
TPMS
Index
Index45