Use a Flatbed Only
Use a flatbed trailer only, unless otherwise
specified by Tesla. Do not transport Model S with the tires directly on the ground.Caution: Damage caused by transporting
is not covered by the warranty.Caution: To transport Model S, follow the
instructions exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model S is equipped with Smart Air
Suspension, it automatically self-levels, even when power is off. To prevent damage, you
must activate Jack mode to disable self- leveling:
1. Touch Controls > Driving on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you
that active suspension is
disabled.
Note: Jack mode cancels when Model S is
driven over 4.5 mph (7 km/h).
Warning: Failure to activate Jack mode
on a Model S equipped with Smart Air
Suspension can result in the vehicle becoming loose during transport, which
may cause significant damage.Activate Tow Mode
Model S may automatically shift into Park
when it detects the driver leaving the vehicle, even if it has previously been shifted into
Neutral. To keep Model S in Neutral (which disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the
touchscreen, touch Controls > E-Brake &
Power Off > Tow Mode .When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is
free-rolling.
Note: Tow mode cancels when Model S is
shifted into Park.
Caution: If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery.
For instructions, call Tesla. If a situation
occurs where you cannot disengage the
parking brake, use tire skids or transport
Model S for the shortest possible distance
using wheeled dollies. Before doing so,
always check the dolly manufacturer’s specifications and recommended load
capacity.
Instructions for Transporters
142Model S Owner's Manual
Vehicle Telematics/Data Recorders
This vehicle is equipped with electronic
modules that monitor and record data from
various vehicle systems, including the motor, Battery, braking and electrical systems. The
electronic modules record information about
various driving and vehicle conditions,
including braking, acceleration, trip and other
related information regarding your vehicle.
These modules also record information about the vehicle’s features such as charging events
and status, the enabling/disabling of various systems, diagnostic trouble codes, VIN, speed,direction and location.
The data is stored by the vehicle and may be accessed, used and stored by Tesla service
technicians during vehicle servicing or
periodically transmitted to Tesla wirelessly
through the vehicle’s telematics system. This data may be used by Tesla for various
purposes, including, but not limited to:
providing you with Tesla telematics services; troubleshooting; evaluation of your vehicle’s
quality, functionality and performance;
analysis and research by Tesla and its partners
for the improvement and design of our
vehicles and systems; and as otherwise may be required by law. In servicing your vehicle,
we can potentially resolve issues remotely
simply by reviewing your vehicle’s data log.
Tesla’s telematics system wirelessly transmits
vehicle information to Tesla on a periodic
basis. The data is used as described above and helps ensure the proper maintenance of
your vehicle. Additional Model S features may
use your vehicle’s telematics system and the
information provided, including features such
as charging reminders, software updates, and
remote access to, and control of, various
systems of your vehicle.
Tesla does not disclose the data recorded in
your vehicle to any third party except when:
• An agreement or consent from the vehicle’s owner (or the leasing companyfor a leased vehicle) is obtained.
• Officially requested by the police or other authorities.
• Used as a defense for Tesla in a lawsuit. • Ordered by a court of law.
• Used for research purposes without disclosing details of the vehicle owner or
identification information.
• Disclosed to a Tesla affiliated company, including their successors or assigns, or
our information systems and data
management providers.In addition, Tesla does not disclose the data
recorded to an owner unless it pertains to a
non-warranty repair service and in this case,
will disclose only the data that is related to the repair.
Quality Control
You might notice a few miles/km on the
odometer when you take delivery of your Model S. This is a result of a comprehensivetesting process that ensures the quality ofyour Model S.
The testing process includes extensive
inspections during and after production. The final inspection takes place at Tesla Motors
and includes a road test conducted by a
technician.
California Proposition 65Warning: Certain vehicle components
contain or emit chemicals known to the State of California to cause cancer and
birth defects or other reproductive harm.
In addition, certain fluids contained in vehicles and certain products of
component wear contain or emit
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.Warning: Certain components of this
vehicle such as airbag modules and seat
belt pre-tensioners may contain
Perchlorate Material. Special handling
may be required for service or vehicle
end of life disposal. See http://
www.dtsc.ca.gov/hazardouswaste/
perchlorate.Warning: Battery posts, terminals, and
related accessories contain lead and lead
compounds. Wash hands after handling.
Disclaimers
Consumer Information147
Contacting Tesla
For detailed information about your Model S,
go to www.teslamotors.com, click the
MY TESLA link, then enter your login credentials (or sign up to get these
credentials).
If you have any questions or concerns about
your Model S, call 1-877-79TESLA
(1-877 ‑798-3752).
Note: You can also use voice commands to
provide feedback to Tesla. Say "Note", "Report", "Bug note", or "Bug report" followed
by your brief comments. Model S takes a
snapshot of its systems, including screen
captures of the touchscreen and instrument
panel. Tesla periodically reviews these notes
and uses them to continue improving Model S. For details, see Using Voice Commands on
page 37).
Reporting Safety Defects - USIf you believe that Model S has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Tesla Motors.
If NHTSA receives similar complaints, it may
open an investigation. If it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or Tesla Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
National Highway Traffic Safety, 1200 New
Jersey Avenue SE., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from http://
www.safercar.gov.
Reporting Safety Defects - Canada
If you believe that your Model S has a defect
which could cause a crash or could cause injury or death, you should immediatelyinform Transport Canada, in addition tonotifying Tesla. To contact Transport Canada,
call their toll-free number: 1-800-333-0510.
Reporting Concerns
148Model S Owner's Manual
Article XIV: The use of low-power radio-
frequency devices shall not influence aircraft security and interfere with legal
communications; interference phenomenon
discovered over time, should be immediately suspended, and improved to no interference
before use can continue. Legal
communications, referring to the provisions of
the Telecommunications Act of radio communications operations. Low-power radiocommunications shall tolerate radio wave
interference from radiated devices, legal or
industrial, scientific and medical.
Device Approval - Australia
Device Approval - Hong Kong
Device Approval - Japan
Tire Pressure Monitoring System FCC IDs: TZSTPMS201, Z9F-201FS43XIC ID: 11852A-201FS4X
The tire pressure monitoring system (TPMS)
complies with Part 15 of the FCC rules and RSS-210 of Industry Canada. Operation issubject to the following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Changes or modifications not expressly
approved by Tesla could void the user's
authority to operate the equipment.
Device Approval - Japan
Media Control Unit
Device Approval - Japan
Device Approval - Australia
Declarations of Conformity
150Model S Owner's Manual
AABS (Anti-lock Braking System) 58
access panel, removing 114accessoriesinstalling 125
plugging into power socket 80
air circulation 73
air conditioning 72
air distribution 73
air filter 74
air suspension 76
air vents 74
airbags 31
alarm 86
anti-lock braking (ABS) 58
audioplaying files 77
steering wheel buttons 36
auto-raising suspension 75
B backup camera 64
battery (12V)complete discharge 94
specifications 133Battery (high voltage)care of 94
coolant 114
specifications 134
temperature limits 94
battery (key), replacing 5
Bluetoothdevices, playing audio files from 79
general information 83
phone, pairing and using 83
body repairs 125
body touch up 111
brake fluid replacement 99
brakesfluid level 115
overview of 58
specifications 133C
cabin temperature control 72
calendar 85
California Proposition 65 147
camera (rear view) 64
car cover 111
car washes 109
carpets, cleaning 110
CE certifications 149
CHAdeMO 93
chains 103
charge port 95
charge port light 96chargingcharge settings 97
components and equipment 92
instructions 95
public charging stations 93
scheduling 97
status of 98child protectiondisabling liftgate and rear door handles 7
disabling rear window switches 9child seatscleaning 110
installing and using 22
Tesla built-in rear facing 27
cleaning 109
climate controls 72
console12V power socket 80
cup holders 16
USB ports 79contact informationroadside assistance 141
Tesla 148coolantBattery, checking level of 114
Battery, replacement interval 99
copyrights 145, 146
cornering lights 48
cruise control 61
cup holders 16
customizing Model S 69
D
dashboard overview 2
data recording 147
delivery mileage 147
devices
Index
152Model S Owner's Manual
Bluetooth, playing audio files 79
connecting 79
playing audio files from 79
dimensions 130
dome (map) lights 46
door handles 6
door labels 127
doors 4
Drive gear 41
drive-away locking 7driverprofiles 35
seat adjustment 17driver assistancestaying inside lane markings 53
staying within speed limits 51drivingseating position 17
starting Model S 40
tips to maximize range 57
E
electric parking brake 59
emergency flashers 49
emergency rear door opening 8
emission label 126
energygained from regenerative braking 59
range information 42
tips to minimize usage of 57
energy saving mode 57
event data recording 147
exteriorcar cover 111
cleaning 109
dimensions 130
lights 46
overview 3
polishing, touch up, & repair 111
F
fan speed, interior 73
favorites, adding and removing 78
FCC certifications 149
features, downloading new 90
firmware (software) updates 90
flash drives, playing audio files from 79
flashers, warning 49
flat tire repair 105
floor mats 111
fluidsreplacement intervals 99
reservoirs, checking 114
fog lights 46
front passenger detection 33
front trunk 12fuseslocation of 117
removing access panel 114
G
garage doors, opening 87
gates, opening 87
GAWR 128
gears 41
glove box 14
Gross Axle Weight Rating 128
Gross Vehicle Weight Rating 128
ground clearance 130
GVWR 128
H
hazard warning flashers 49
head supports 18
headlightsafter exit 48
cornering lights 48
heated wipers 50
heating 72
height adjustments (suspension)auto-raising 75
automatic and manual settings 76
disabling (Jack mode) 76high voltageBattery specifications 134
components 92
safety 99
Hill Start Assist 63
hitches 129
HomeLinkFCC certification 151
programming and using 87
hood 12
horn 38
I
IC certifications 149
Ideal range 69
identification labels 126
indicator lights, summary of 43
instrument panelcharging status 98
cleaning 110
overview of 42
Index
Index153
steering wheel controls for 37
using 83
power management 57
power socket 80
power windows 9
powering on and off 40
preferences, setting 69
Proposition 65 147
public charging stations 93
R
radio 77
radio frequency, FCC information 151
rain sensor 50rangedisplayed on instrument panel 42
driving tips to maximize 57
regenerative braking 59
Rated range 69
rear seats, folding and raising 18
rear view camera 64
rear window switches, disabling 9
regenerative braking 59
release notes 90
Reverse gear 41
roadside assistance 141
roof racks 129
rotating tires 101
S
safety defectsreporting (Canada) 148
reporting (U.S.) 148safety informationairbags 34
child seats 26
rear facing child seats 29
seat belts 20seat beltscleaning 110
in a collision 20
overview of 19
pre-tensioners 20
wearing when pregnant 19
seat covers 18
seat heaters 72
seating capacity 127
seatsadjusting 17
heaters 72
Tesla built-in rear facing 27
security settings 86
service data recording 147
service intervals 99
Settings 69
shifting gears 41
Slacker 77
software updates 90specificationsdimensions 130
exterior 130
subsystems 132
tires 136
weights 131
wheels 135
speed assist 51
stability control 60
starting Model S 40
steering specifications 132
steering wheel 36
sunroof 15
suspension 76
suspension specifications 133
T
telematics 147
telephonesteering wheel controls for 37
using 83temperatureBattery (high voltage), limits 94
cabin, controls for 72
outside 42
tires 139
tie-down straps 144
tilt detection 86
Tire and Loading Information label 127
Tire Pressure Monitoring SystemFCC certification 150
overview of 103
tire pressures, checking 100
tire repair kitinflating with air only 107
inflating with sealant 106
replacing the sealant canister 108tires
Index
Index155