Temporary Tire Repair
MAINTENANCE7.9
Inflating with Sealant and Air
If you have a Tesla tire repair kit as described on
page 7.8, follow these steps to temporarily
repair a small tire puncture (less than 6 mm).
1.Stop Model S in a safe place away from
traffic and ask passengers to wait in a safe
area.
2.Turn on the hazard warning flashers to alert
other road users.
3.If possible, position the wheel with the
puncture at the bottom.
4.Detach the power supply connector from
the back of the compressor and plug it into
the 12V power socket located on the front
of the center console.
5.Release the clear plastic hose from the tire
compressor.6.Remove the red cap and screw the end of
the hose onto the tire’s valve.
7.Attach the sealant kit’s black air hose to the
sealant valve and press the lever down to
secure it in place.
8.Ensure the compressor is lying on a level
surface with the pressure gauge facing to
the side as shown above.
9.Tu r n o n t h e c o m p r e s s o r.
NOTE: The pressure gauge initially shows a
high pressure while the compressor pushes
the sealant into the tire. Once the sealant is
completely dispersed into the tire, the
pressure quickly drops and starts to rise
again as the tire inflates with air only.
10.Inflate the tire to the recommended
pressure.
CAUTION: If you cannot reach the
required pressure within 8 minutes,
stop! The tire is too severely
damaged to be temporarily repaired using
sealant. Do not drive. Call Roadside
Assistance to have Model S transported.
11.Turn off the compressor and disconnect the
hose from the tire’s valve. Wipe any excess
sealant from the tire valve and wheel rim.
12.Immediately drive for 8 km to distribute the
sealant around the tire. Do not exceed
48 km/h.
13.Stop and check the tire’s pressure. If
necessary, inflate using the black air hose.
14.Have the tire repaired or replaced as soon
as possible.
15.Replace the tire repair sealant canister (see
page 7.11).
book.book Page 9 Friday, July 19, 2013 12:53 PM
CleaningCleaning
7.14MODEL S OWNERS MANUAL
Polishing, Touch Up, and Body
Repair
To preserve the cosmetic appearance of the
body, you can occasionally treat the paint
surfaces with an approved polish containing:
•Very mild abrasive to remove surface
contamination without removing or
damaging the paint.
•Filling compounds that fill scratches and
reduce their visibility.
•Wax to provide a protective coating
between the paint and environmental
elements.
Regularly inspect the exterior paint for
damage. Treat minor chips and scratches using
a paint touch up pen (available for purchase
from Tesla). Use the touch-up pen after
washing but before polishing or waxing.
Repair rock chips, fractures or scratches. Body
repairs should be performed only by a Tesla
approved body repair facility. Contact Tesla for
a list of approved facilities.
CAUTION: Do not use cutting pastes,
color restoration compounds, or polishes
containing harsh abrasives. These can
scour the surface and permanently damage the
paint.
CAUTION: Do not use chrome polish or
other abrasive cleaners.
Using a Car Cover
To preserve the cosmetic appearance of the
body when Model S is not being used, use a
genuine Tesla car cover. Car covers can be
purchased from Tesla.
CAUTION: Never use a non-Tesla car
cover when Model S is plugged in. Doing
so can prevent the Battery from being
adequately cooled during charging.
Floor Mats
To e x t e n d t h e l i f e o f y o u r c a r p e t a n d m a k e t h e m
easier to clean, use genuine Tesla floor mats.
Maintain mats by cleaning them regularly and
replacing them if they become excessively
worn.
WARNING: To avoid potential
interference with a foot pedal, ensure
that the driver’s floor mat is securely
fastened, and never place an additional floor
mat on top of it.
maintenance.fm Page 14 Thursday, July 25, 2013 12:49 PM
Wiper Blades and Washer Jets
MAINTENANCE7.15
Wiper Blades and Washer JetsChecking and Replacing Wiper
Blades
Periodically check and clean the edge of the
wiper blade and check the rubber for cracks,
splits and roughness. If damaged, replace the
blade immediately to prevent damage to the
glass.
Contaminants on the windshield, or on the
wiper blades, can reduce the effectiveness of
the wiper blades. Contaminants include ice,
wax spray from car washes, washer fluid with
bug and/or water repellent, bird droppings,
tree sap, and other organic substances.
Follow these guidelines for cleaning:
•Clean the windshield using non-abrasive
glass cleaner.
•Wipe the blades clean using isopropyl
(rubbing) alcohol or washer fluid.
If the wipers remain ineffective after cleaning,
replace the wiper blades.
For optimum performance, wiper blades
should be replaced at least once a year.
To replace wiper blades:
1.Lift the wiper arm away from the
windshield.
2.Press the locking tab while sliding the blade
down the arm.
3.To install the new blade, align the new blade
on the wiper arm and slide it toward the
hooked end of the arm until it locks into
place.
4.Place the wiper arms with the blades
against the windshield.
If the problem persists with new blades, clean
the windshield and wiper blades using a soft
cloth or sponge and warm water with non-detergent soap. Then, rinse the windshield
and wiper blades with clean water. The
windshield is clean when water beads do not
form.
CAUTION: Only use cleaning products
approved for use on automotive glass
and rubber. Inappropriate products can
cause damage or smears, and create
glare on the windshield.
CAUTION: Only install replacement
blades that are identical to the original
blades. Using inappropriate blades can
damage the wiper system and affect the
operation of the rain sensor.
Cleaning Washer Jets
The position of the windshield washers is set at
the factory and should never need adjusting.
If a windshield washer becomes blocked, use a
thin strand of wire to clear any blockages from
the nozzle.
WARNING: Do not operate the washers
while cleaning Model S. Windshield
washer fluid can irritate eyes and skin.
Read and observe the washer fluid
manufacturer’s instructions.
book.book Page 15 Friday, July 19, 2013 12:53 PM
Fluid ReservoirsFluid Reservoirs
7.16MODEL S OWNERS MANUAL
Fluid ReservoirsRemoving the Maintenance Panel
To access fuses and check fluid levels, remove
the maintenance panel:
1.Pull the rear edge of the maintenance panel
upward to release the five clips that hold
the panel in place.
2.Maneuver the maintenance panel toward
the windshield to remove.
CAUTION: The maintenance panel
protects the front trunk from water.
When re-attaching, make sure it is fully
seated.
Checking Battery Coolant
If the quantity of fluid in the cooling system
drops below the recommended level, the
instrument panel displays a warning message.
Stop Model S as soon as safety permits and call
Roadside Assistance to have Model S
transported to Tesla.
Fluid Level Check
Tesla checks the Battery coolant level at the
regularly scheduled maintenance intervals. To
check it yourself, park Model S on level ground.
When Model S is cool, remove the maintenance
panel (see page 7.16).
Check the fluid level visually by looking at the
outside marks on the side of the reservoir. DO
NOT REMOVE THE FILLER CAP AND DO NOT
ADD FLUID. Doing so can result in damage not
covered by the warranty.
The fluid level should be between the MIN and
the MAX marks. If you notice that the fluid level
has dropped significantly, contact Tesla before
using Model S.
To p p i n g U p t h e B a t t e r y C o o l a n t
Under no circumstances should you add
coolant. If the instrument panel warns you that
the fluid level is low, contact Tesla immediately.
To maximize the performance and life of the
Battery, the cooling system uses a specific type
of G-48 ethylene-glycol coolant (HOAT).
Contact Tesla for more specific information
about the coolant.
book.book Page 16 Friday, July 19, 2013 12:53 PM
Fluid Reservoirs
MAINTENANCE7.17
Checking Brake Fluid
WARNING: Contact Tesla immediately if
you notice increased movement of the
brake pedal or a significant loss of brake fluid.
Driving under these conditions can result in
extended stopping distances or complete
brake failure.
The Brake indicator on the instrument
panel alerts you if the quantity of fluid in
the brake reservoir drops below the
recommended level. If it displays while driving,
stop as soon as safety permits by gently
applying the brakes. Do not continue driving.
Contact Tesla immediately for assistance.
Fluid Level Check
Tesla checks the brake fluid level at the
regularly scheduled maintenance intervals. To
check it yourself, park Model S on level ground.
When Model S is cool, remove the maintenance
panel (see page 7.16).
Check the fluid level visually by looking at the
outside marks on the side of the reservoir
without removing the filler cap.
The brake fluid level should be between the MIN
and the MAX marks.
NOTE: The brake fluid level drops slightly
during normal use, as a result of brake pad
wear, but should not be allowed to drop below
the MIN mark.
To p p i n g U p t h e B r a k e F l u i d
Do not top up your brake fluid. Tesla service
does this when you bring Model S in for regular
servicing. The following instructions are
provided for information purposes and future
reference only:
1.Clean the filler cap before removing to
prevent dirt from entering the reservoir.
2.Unscrew the cap and remove.
3.Top up the reservoir to the MAX mark using
brake fluid meeting DOT3 or DOT4
specifications.
4.Replace the filler cap.
WARNING: Only use new fluid from a
sealed air-tight container. Never use
previously used fluid or fluid from a previously
opened container—fluid absorbs moisture
which decreases braking performance.
WARNING: Brake fluid is highly toxic.
Keep containers sealed and out of the
reach of children. In the event of accidental
consumption, seek medical attention
immediately.
CAUTION: Brake fluid damages painted
surfaces. Immediately soak up any spills
with an absorbent cloth and wash the
area with a mixture of car shampoo and
water.
book.book Page 17 Friday, July 19, 2013 12:53 PM
Vehicle Loading
SPECIFICATIONS8.3
Ve h i c l e L o a d i n gLoad Capacity Labeling
It is important to understand how much weight
your Model S can safely carry. This weight is
called the vehicle capacity weight and includes
the weight of all occupants, cargo and any
additional equipment added to your Model S
since it was manufactured.
There are two labels attached to Model S that
state how much weight it can safely carry.
These labels are located on the center door
post and are visible when the driver’s door is
open:
1.Tire and Loading Information label
2.Statutory Plate
WARNING: Overloading Model S has an
adverse effect on braking and handling,
which can compromise your safety or damage
Model S.
C A U T I O N : N e v e r l o a d m o r e t h a n 1 3 6 k g i n
the front trunk. Doing so can cause
damage.
CAUTION: Never store large amounts of
liquid in Model S. Significant liquid spills
can cause electrical components to
malfunction.
Tire and Loading Information Label
The Tire and Loading Information label
provides:
•The maximum number of occupant seating
positions.
•The maximum vehicle capacity weight.
•The size of the original tires.
•The cold inflation pressures for the original
front and rear tires. These pressures are
recommended to optimize ride and
handling characteristics.
NOTE: Never change this label, even if you use
different tires in the future.
If Model S is loaded to its full capacity, double
check all tires to ensure they are inflated to
their recommended pressure levels.
book.book Page 3 Friday, July 19, 2013 12:53 PM
About Roadside AssistanceAbout Roadside Assistance
9.2MODEL S OWNERS MANUAL
ROADSIDE ASSISTANCE
About Roadside AssistanceContacting Roadside Assistance
Tesla Roadside Assistance is available to you,
24 hours a day, 365 days a year for the duration
of your warranty period.
To contact Roadside Assistance, call the
number for your region, listed on this page.
Advise the representative of the vehicle
identification number (VIN), license plate
number, mileage, your location, and the nature
of the problem. The VIN is on the upper
dashboard on the driver’s side of your vehicle
and is visible through the windshield.
For a complete description of the terms and
conditions of the Tesla Roadside Assistance
Program, refer to the policy that was provided
to you by Tesla when you purchased Model S.
It is your responsibility to provide vehicle
transporters with instructions on how to
transport Model S (see page 9.3).
Regional Roadside Assistance
Numbers
A toll free number is available in most European
regions. If a toll free number is not listed below,
go to www.teslamotors.com to check if a toll
free number has become available in your area.
Andorra (Toll) . . . . . . . . . . . . + 31 (0)13 799 9501
Andorra (Toll Free) . . . . . . . . . . + 0800 914 590
Austria (Toll) . . . . . . . . . . . . + 31 (0)13 799 9502
Austria (Toll Free) . . . . . . . . . . + 0800 88 0992
Belgium (Toll) . . . . . . . . . . . + 31 (0)13 799 9503
Belgium (Toll Free) . . . . . . . . . . . + 0800 29 027
Bulgaria (Toll) . . . . . . . . . . . + 31 (0)13 799 9504
Croatia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9505
Cyprus (Toll) . . . . . . . . . . . . + 31 (0)13 799 9506
Czech Republic (Toll) . . . . + 31 (0)13 799 9507
Denmark (Toll) . . . . . . . . . . + 31 (0)13 799 9508
Denmark (Toll Free) . . . . . . . . . . . . + 800 71 1024
Estonia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9509
Finland (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9510
France (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9511
France (Toll Free) . . . . . . . . . . . . + 0800 94 1029
Germany (Toll) . . . . . . . . . . . + 31 (0)13 799 9512
Germany (Toll Free) . . . . . . . . . + 0800 5893542
Gibraltar . . . . . . . . . . . . . . . . . + 31 (0)13 799 9513
Greece (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9514Greece (Toll Free) . . . . + 0800 1809 205 0645
Hungary (Toll) . . . . . . . . . . . . + 31 (0)13 799 9515
Iceland (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9516
Ireland (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9517
Italy (Toll) . . . . . . . . . . . . . . . + 31 (0)13 799 9518
Italy (Toll Free) . . . . . . . . . . . . . . . + 800 122 709
Latvia . . . . . . . . . . . . . . . . . . . + 31 (0)13 799 9519
Liechtenstein (Toll) . . . . . . + 31 (0)13 799 9520
Liechtenstein (Toll Free) . . . . . . + 0800 558 847
Lithuania (Toll) . . . . . . . . . . . + 31 (0)13 799 9521
Luxembourg (Toll) . . . . . . . . + 31 (0)13 799 9522
Luxembourg (Toll Free) . . . + 0800 8002 2538
Malta (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9523
Monaco (Toll) . . . . . . . . . . . . + 31 (0)13 799 9524
Monaco (Toll Free) . . . . . . . . . . . + 0800 94 1029
Netherlands (Toll) . . . . . . . . + 31 (0)13 799 9525
Netherlands (Toll Free) . . . . . . + 0800 0200160
Norway (Toll) . . . . . . . . . . . . + 31 (0)13 799 9527
Norway (Toll Free) . . . . . . . . . . . . . . + 800 11 093
Poland (Toll) . . . . . . . . . . . . + 31 (0)13 799 9528
Poland (Toll Free). . . . . . . . . . . . + 800 141 01492
Portugal (Toll) . . . . . . . . . . . . + 31 (0)13 799 9529
Romania (Toll) . . . . . . . . . . + 31 (0)13 799 9530
San Marino (Toll) . . . . . . . . . + 31 (0)13 799 9531
Slovakia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9532
Slovenia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9533
Spain (Toll) . . . . . . . . . . . . . .+ 31 (0)13 799 9534
Sweden (Toll) . . . . . . . . . . . . + 31 (0)13 799 9535
Switzerland (Toll) . . . . . . . . .+ 31 (0)13 799 9536
Switzerland (Toll Free) . . . . . . . + 0800 83 7521
United Kingdom (Toll). . . . . + 31 (0)13 799 9537
United Kingdom (Toll Free) . . + 0800 358 5774
assistance.fm Page 2 Thursday, July 25, 2013 10:59 AM
Instructions for Transporters
ROADSIDE ASSISTANCE9.3
Instructions for TransportersUse a Flatbed Only
Use a flatbed trailer only, unless otherwise
specified by Tesla. Do not transport Model S
with the tires directly on the ground.
CAUTION:
D a m a g e c a u s e d b y t r a n s p o r t i n g
is not covered by the warranty.
To transport Model S, follow the instructions
exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model S is equipped with Active Air
Suspension, it automatically self-levels, even
when power is off. To prevent damage, you
must activate JACK mode to disable
self-leveling:
1.To u c h CONTROLS on the bottom left of the
touchscreen.
2.Press the brake pedal, then touch Controls
> Very High to maximize height.
3.To u c h Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you that active
suspension is disabled.
NOTE: Jack mode cancels when Model S is
driven over 7 km/h.
CAUTION: Failure to activate Jack mode
can cause Model S to become loose while
being transported, resulting in significant
damage.
Activate Tow Mode
Model S automatically shifts into Park
whenever you open the door to exit, even if you
shifted into Neutral. To keep Model S in Neutral
(which disengages the parking brake), you
must activate tow mode:
1.Shift into Park.2.Press the brake pedal, then on the
touchscreen, touch Controls > E-Brake &
Power Off > Tow Mode.
When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is free rolling.
NOTE: Tow mode cancels when Model S is
shifted into Park.
CAUTION:
If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery. For
instructions, call the number noted on the
previous page. If a situation occurs where you
cannot disengage the parking brake, use tire
skids or transport Model S for the shortest
possible distance using wheeled dollies. Before
doing so, always check the dolly
manufacturer’s specifications and
recommended load capacity.
Connect the Tow Chain
1.Remove the nose cone.
Insert a plastic pry tool into the top right
corner, and gently pry the nose cone
towards you. When the clip releases, pull
the nose cone towards you, without
twisting or bending it, to release the three
remaining clips.
CAUTION: Do not use a metal object
(such as a screwdriver). Doing so can
damage the nose cone and the
surrounding area.
book.book Page 3 Friday, July 19, 2013 12:53 PM