Table of Contents
On board literature4
Notes
5
Structure and more information about the
Owner's Manual
6
Abbreviations
Safety
Passive Safety
8
General information
8
Correct and safe seated position
9
Seat belts
12
Using seat belts
12
Inertia reels and belt tensioners
15
Airbag system
16
Description of the airbag system
16
Airbag overview
17
Deactivating airbags
21
Transporting children safely
23
Child seat
23
Fastening systems
26
Using the system
Cockpit
29
Overview
28
Instruments and Indicator Lights
30
Instrument cluster
30
Warning lights
34
Information system
42
Driver information system
42
Multifunction display (MFD)
44MAXI DOT display47Service interval display49
Unlocking and opening
51
Unlocking and locking
51
Anti-theft alarm system
56
Luggage compartment lid
57
Power windows
58
Mechanical windows
60
Panorama sliding/tilting roof
61
Lights and visibility
63
Lights
63
Interior lights
70
Visibility
71
Windscreen wipers and washers
72
Rear mirror
74
Seats and head restraints
77
Front seat
77
Front seat functions
80
Head restraints
82
Rear seats
83
Transporting and practical equipment
86
Useful equipment
86
Luggage compartment
96
Variable loading floor in the luggage
compartment (Estate)
102
Roof rack
103
Heating and air conditioning
104
Heating, ventilation, cooling
104
Auxiliary heating (auxiliary heating and
ventilation)
110
Communication and multimedia
113
General information
113
Universal telephone preinstallation (hands
free)
114
Universal telephone preinstallation GSM II
116Universal telephone preinstallation GSM IIl118Wi-Fi122
Voice control
123
Multimedia
125
SmartGate
129
Driving
Starting-off and Driving
131
Starting and stopping the engine using the
key
131
Start or stop the engine by pressing button
133
Brakes and parking
135
Manual gear changing and pedals
137
Automatic transmission
138
Running in and economical driving
140
Driving through water and driving off of
made-up roads
141
Assist systems
142
Braking and stabilisation systems
142
OFF ROAD-mode
144
Parking aid
146
Optical Parking Assistant (Rear view camera)
149
Park assist
150
Cruise Control System
154
START-STOP
155
Fatigue detection (break recommendation)
157
Tyre pressure monitoring
158
Hitch and trailer
159
Hitch
159
Trailer
163
General Maintenance
Care and maintenance
166
Service work, adjustments and technical alterations
166
Washing vehicle
1692Table of Contents
Cleaning vehicle exterior170Interior care174
Inspecting and replenishing
177
Fuel
177
Engine compartment
180
Engine oil
183
Coolant
184
Brake fluid
186
Vehicle battery
187
Wheels
191
Tyres and wheel rims
191
Manufacturer-approved tyre variants
193
Winter operation
195
Do-it-yourself
Emergency equipment and self-help
197
Emergency equipment
197
Reserve and temporary spare
199
Changing a wheel
200
Puncture repair kit
203
Jump-starting
206
Towing the vehicle
207
Remote control and removable light
209
Emergency unlocking/locking
211
Replacing windscreen wiper blades
212
Fuses and light bulbs
214
Fuses
214
Replacing bulbs
217
Technical data
Technical data
222
Vehicle data
222
Index
3Table of Contents
AbbreviationsAbbreviationDefinitionrpmEngine revolutions per minuteA2DPa Bluetooth software profile for a one-way transfer of audio
dataABSAnti-lock brake systemAFMulti-purpose vehiclesAFSAdaptive headlightsAGAutomatic gearboxAGMVehicle battery typeAPNAn access point name for the Wi-Fi connectionTCSTraction controlCO 2Carbon dioxideDPFDiesel particle filterDSGAutomatic double clutch gearboxDSRActive driver-steering recommendationEDLElectronic differential lockECEEconomic Commission for EuropeEPCEPC fault lightESCElectronic Stability ControlDRim depthEUEuropean UnionGSMGlobal system for mobile communicationsHBAHydraulic brake assistHFPConnection of a mobile device by means of its Bluetooth ®
profileHHCUphill start assistKESSYkeyless unlocking, starting and lockingkWKilowatt, measuring unit for the engine outputMDIInputs for connecting external devicesMFDMultifunction displayMGManual gearboxAbbreviationDefinitionMPIGasoline engine with a multi-point fuel injectionN1Panel van intended exclusively or mainly for the transporta-
tion of goodsNmNewton meter, measuring unit for the engine torquePINpersonal identification numberrSAPa Bluetooth ®
software profile for the remote transmission
of the SIM dataSIM carda card for the identification of the mobile network operatorSSPConnect two devices using Bluetooth ®
profileTDI CRDiesel engine with turbo-charging and common rail injection
systemTSATrailer stabilisationTSIPetrol engine with turbocharging and direct injectionUMTSthe next generation of the GSM network (3G)VINVehicle identification numberWi-Fiwireless data networkWLANwireless connection of electronic devices for data transfer
(wireless)WPSwireless connection of devices for electronic data transfer
(WiFi) using an automatically generated key7Abbreviations
WARNING■Always assume the correct seated position before setting off and do not
change this position while driving. Also advise your passengers to adopt
the correct seated position and not to change this position while the car is
moving.■
Maintain a distance of at least 25 cm from the steering wheel, and a dis-
tance of at least 10 cm between the legs and the dash panel at the height
of the knee airbag. Not maintaining this minimum distance will mean that
the airbag system will not be able to properly protect you - hazard!
■
When driving, hold the steering wheel with both hands firmly on the out-
er edge in the “9 o'clock” and “3 o'clock” position. Never hold the steering
wheel in the “12 o'clock” position or in any other way (e.g. in the middle or
inner edge of the steering wheel). In such cases, you could severely injure
the arms, hands and head when the driver airbag is deployed.
■
Ensure that there are no objects in the driver's footwell, as these may get
caught in the pedal apparatus when driving or braking. You would then no
longer be able to operate the clutch, brake or acceleration pedals.
Adjusting the steering wheel position
Fig. 2
Adjusting the steering wheel position
Read and observe
on page 9 first.
The height and forward/back position of the steering wheel can be adjusted.
›
Swivel the safety lever under the steering wheel downwards in the direction
of arrow
1
» Fig. 2 .
›
Adjust the steering wheel to the desired position. The steering wheel can be
adjusted in direction of arrow
2
.
›
Pull the holder in arrow direction
3
until the stop.
WARNING■ The lever for adjusting the steering wheel must be locked while you are
driving so that the position of the steering wheel cannot accidentally
change during the journey – risk of accident!■
Never adjust the steering wheel when the vehicle is moving only when
the vehicle is stationary!
Correct seated position for the front passenger
Read and observe
on page 9 first.
For passenger safety and to reduce the risk of injury in an accident, the follow-ing instructions must be observed.
Position the front passenger seat back as far as possible. The front pas-
senger must maintain a distance of at least 25 cm to the dash panel so
that the airbag offers the greatest possible safety if it is deployed.
Adjust the head restraint so that the top edge of the head restraint is at
the same level as the upper part of your head
C
» Fig. 1 on page 9 .
Correctly fasten the seat belt » page 12.
Adjust the seats and head restraints » page 77.
In exceptional cases the front passenger airbag can be deactiva-
ted » page 21 , Deactivating airbags .
WARNING■
Maintain a distance of at least 25 cm to the dash panel. Not maintaining
this minimum distance will mean that the airbag system will not be able to
properly protect you – hazard!■
Always keep your feet in the footwell when the car is being driven – nev-
er place your feet on the instrument panel, out of the window or on the
surfaces of the seats. You will be exposed to increased risk of injury if it be-
comes necessary to apply the brake or in the event of an accident. If an air-
bag is deployed, you could suffer fatal injuries by adopting an incorrect
seated position!
10Safety
WARNING (Continued)■The lock tongue should only be inserted into the lock which is the correct
one for your seat. Wrong use of the safety belt will reduce its capacity to
protect and the risk of injury increases.■
The slot of the belt tongue must not be blocked, otherwise the belt
tongue will not lock in place properly.
■
Many layers of clothing and loose clothing (e. g. a winter coat over a jack-
et) do not allow you to be correctly seated and impairs proper operation of
the seat belts.
■
Do not use clamps or similar items, which inhibit the safety belt locking
function. A seat belt which is too loose can result in injuries as your body is
moved forward by the kinetic energy produced in an accident and is then
suddenly held firm by the belt.
■
The seat belts for the rear seats can only fulfil their function reliably
when the seat backrests are correctly locked into position » page 84.
WARNINGInformation on the care and maintenance of safety belts■The belt webbing must always be kept clean. Soiled belt webbing may im-
pair proper operation of the inertia reel » page 176, Safety belts .■
The seat belts must not be removed or changed in any way. Do not at-
tempt to repair the seat belts yourself.
■
Check the condition of all the seat belts on a regular basis. If any damage
to the seat belts, seat belt connections, inertia reel or the lock is detected,
the relevant seat belt must be replaced by a specialist garage.
■
Damaged seat belts which have been subjected to stress in an accident
and were therefore stretched, must be replaced – this is best done by a
specialist garage. The anchorage points of the belts must also be inspec-
ted. The anchorage points for the belts should also be checked.
Note
The national legal requirements must be observed when using seat belts.The physical principle of a head-on collisionFig. 4
Driver without a fastened seat belt/rear seat passenger without a
fastened seat belt
Read and observe
on page 12 first.
Motion energy, so-called kinetic energy, is produced as soon as the vehicle is
moving, both for the vehicle and its occupants.
The magnitude of this kinetic energy depends essentially on the speed at
which the vehicle is travelling and on the weight of the vehicle including the
occupants. The greater the speed and weight increase, the greater the
amount of energy which has to be absorbed in the event of an accident.
The speed of the vehicle is the most important factor. Doubling the speed of
the vehicle from 25 km/h up to 50 km/hour increases the kinetic energy four
times.
The idea that it is possible to support your body with your hands in a minor ac-
cident is incorrect. Even in a collision at only a low speed, the forces acting on
the body are such that it is no longer possible to support your body.
Even if you only drive at a speed of 30-50 km/h, the forces that your body is
exposed to in the event of an accident can exceed a metric ton (1000 kg).
For example, a person's weight of 80 kg “increases” to 4.8 tons (4800 kg) at
50 km/h.
In the event of a frontal collision, occupants of the car not wearing a seat belt
are thrown forward and strike parts of the interior of the car, such as the
steering wheel, dash panel, windscreen in ways which cannot be control-
led » Fig. 4 -
. In certain circumstances you could even be thrown out of the
vehicle, which could cause life threatening or even fatal injuries.
13Seat belts
It is also important that rear passengers fasten their seat belts, as they could
otherwise be thrown through the vehicle in an uncontrolled manner in the
event of an accident.
Rear seat passengers who have not fastened their seat belts are a danger not
only to themselves but also to those seated at the front » Fig. 4 –
.
Fastening and unfastening seat belts
Fig. 5
Fastening/unfastening the seat belt
Fig. 6
Routing of belt webbing over the shoulders and the lap belt/Rout-
ing of belt webbing for an expectant mother
Read and observe
on page 12 first.
Fasten
›
Correctly adjust the front seat and head restraint before fastening the seat
belt » page 9 .
›
Use the lock tongue to slowly pull the webbing over your chest and pelvis.
›Insert the lock tongue into the belt buckle for the seat
» Fig. 5 - until it
audibly clicks into place.›
Pull on the belt to check that it has engaged correctly in the lock.
A plastic knob in the belt webbing holds the belt tongue in a position which is
easy to get hold of.
It is important that the belt is properly routed to ensure seat belts offer the
maximum protection.
The shoulder part of the seat belt must never run across the neck but must
roughly run over the middle of the shoulder and fit snugly against the chest.
The lap part of the belt must run across the pelvis, must not be positioned
across the stomach and must always fit snugly » Fig. 6 -
.
Expectant women must also always wear a seat belt. This is the only way of
ensuring optimal protection for the unborn child.
With pregnant women, the lap part of the belt must be positioned as low as
possible on the pelvis to avoid exerting any pressure on the lower abdo-
men » Fig. 6 -
.
Release
Release the seat belt only when the vehicle is stationary.
›
Press the red button in the belt buckle » Fig. 5 -
; the lock tongue pops out.
›
Manually guide the belt back so that it is easier to fully roll up the webbing,
the seat belt does not twist.
CAUTION
When releasing the seatbelt ensure that the tongue of the lock does not dam-
age the door trim or other parts of the interior.14Safety
Belt height adjustment on the front seatsFig. 7
Front seat: Seat belt height ad-
juster
Read and observe on page 12 first.
The seat belt height adjuster makes it possible to adjust the routing of the
front seat belts in the area of the shoulder to the body size.
›
Press the seat belt height adjuster and move up or down in the desired di-
rection » Fig. 7.
›
Then pull firmly on the belt to ensure that the seat belt height adjuster has
correctly locked in place.
Seat belt for the rear middle seat
Read and observe
on page 12 first.
The seat belt for the rear middle seat is anchored in the area of the boot on
the left side of the headliner.
Fasten
›
Pull the belt with both lock tongues out of the headliner mount.
›
Insert the lock tongue at the end of the belt into the belt buckle on the left
side until it is heard to lock in place.
›
Pull the second lock tongue, which is moveable on the seat belt, over the
chest and insert it into the belt buckle on the right side until it is heard to
lock in place.
›
Pull on the seat belt to check that both lock tongues are securely engaged in
the locks.
The belt tongues for the rear middle seat are shaped differently so that they
only fit into the correct belt buckle. If you are not able to insert a lock tongue
into the wrong belt lock you probably tried to put it into the wrong buckle.
Release›Take off the safety belt in the reverse order to how you fasten it.›
Guide the belt back by hand so that the webbing rolls up easily, the seat belt
is not twisted and the trim panel is not damaged.
WARNING■ After releasing the seat belt hold it tight and let it slowly reel up until
both lock tongues lock into the headliner mount and are secured with a
magnet - there is a risk of injury.■
Never unlock both lock tongues simultaneously.
Inertia reels and belt tensioners
Introduction
This chapter contains information on the following subjects:
Intertia reel
15
Belt tensioners
15
Intertia reel
Each seat belt is equipped with an inertia reel.
When pulling slowly on the seat belt, the belt can move freely. When pulling
sharply on the seat belt, the movement is locked by the inertia reel.
The belts also lock when full braking, when the car accelerates, when driving
downhill and when cornering.
WARNINGIf the seat belt does not lock when pulling sharply on it, have it inspected
immediately by a specialist garage.
Belt tensioners
Safety for the driver and front passenger wearing their seat belts is enhanced
by the belt tensioners fitted to the inertia reels of the front three-point seat
belts.
The three-point seat belts are automatically tensioned in the event of a frontal
collision of a certain severity. The belt tensioners can also be deployed if the
seat belts are not fastened.
15Seat belts
System descriptionRead and observe
on page 16 first.
The functional status of the airbag system is indicated by the
indicator light
in the instrument cluster » page 40.
When the airbags are deployed, they fill with gas and inflate.
A grey white or red, non-harmful gas is released when the airbag is inflated.
This is perfectly normal and is not an indication of a fire in the vehicle.
Depending on the vehicle equipment, the airbag system consists of the
following modules.
› Electronic control unit.
› Front airbag for the driver and the front passenger
» page 18.
› Driver’s knee airbag
» page 19.
› Side airbags
» page 19.
› Head airbags
» page 20.
› Airbag warning light in the instrument cluster
» page 40.
› Key switch for the front passenger airbag
» page 22.
› Warning light for the front passenger airbag deactivation/activation in the
middle of the dash panel » page 22.
Note
■
The airbag system needs no maintenance during its working life.■If you sell your vehicle, provide the complete vehicle documentation to the
new owner. Please note that the information relating to the possibility of de-
activating the front passenger airbag must be included!■
When disposing of vehicle or parts of the airbag system, it is important to
comply with the national legal requirements.
Airbag deployment
Read and observe
on page 16 first.
The airbags inflate in fractions of a second and at a high speed in order to beable to offer additional protection in the event of an accident.
The airbag system is only functional when the ignition is switched on.
In certain accident situations, the several airbags may be deployed simultane-
ously.
The airbags are not deployed in the case of minor frontal and side collisions,
rear-end collisions, tilting of the vehicle and vehicle rollover.
Deployment factors
It is not possible to generally determine which deployment conditions apply to
the airbag system in every situation. An important role is played by factors
such as the type of object that the vehicle hits (hard/soft), the impact angle,
vehicle speed etc.
A decisive factor for the deployment of the airbags is the deceleration which
occurs. The control unit analyses the nature of the collision and activates the
relevant restraint system.
If the vehicle deceleration which occurs and is measured during the collision
remains below the prescribed reference values specified in the control unit,
the airbags are not deployed although the vehicle may well suffer severe dam-
age to the bodywork as a consequence of the accident.
The following airbags will be deployed in the event of a severe frontal
collision.
› Driver’s front airbag.
› Front passenger airbag.
› Driver’s knee airbag.
The following airbags will be deployed in the event of a severe side collision.
› Front side airbag on the side of the accident.
› Rear side airbag on the side of the accident.
› Head airbags on the side of the accident.
When an airbag is deployed, the following events occur.
› The interior lighting comes on (if the switch for the interior light is in the door
contact position).
› The hazard warning lights are switched on.
› All doors are unlocked.
› The fuel supply to the engine is interrupted.
Airbag overview
Introduction
This chapter contains information on the following subjects:
Front airbags
18
Driver’s knee airbag
19
17Airbag system