
Bluetooth
The following menu items can be selected from the  Bluetooth menu item.
■ User  - Overview of the stored users
■ New user  - Search for new mobile phones in reception range
■ Visibility  - Switches on the visibility of the phone for other devices
■ Media Player
■ Active device
■ Paired devices
■ Find
■ Phone name  - option to change the name of the phone (default SKODA_BT)
Settings
The following menu items can be selected from the  Settings menu item.
■ Phone book
■ Update 1)
■ List
■ Surname
■ Name
■ Ring tone
Back
Return in the Start menu of the telephone.
Voice control
 Introduction
This chapter contains information on the following subjects:
Dialogue
102
Voice commands
103
Dialogue
The period of time during which the system is ready to receive voice com-
mands and to carry them out is called a dialogue. The system gives audible
feedback and guides you if necessary through the relevant functions.
Optimum understanding of the voice commands depends on several factors.
› Speak with a normal tone of voice without intonation and excessive pauses.
› Avoid a bad pronunciation.
› Close the doors, windows and sliding roof, to reduce or stop disturbing exte-
rior noise.
› It is recommended to speak louder at higher speeds, so that the tone of your
voice is louder than the increased surrounding noise.
› During the dialogue, limit additional noise in the vehicle, e.g. passengers talk-
ing at the same time.
› Do not speak, if the system makes an announcement.
The microphone for voice control is inserted in the moulded headliner and di-
rected to the driver and front passenger. Therefore the driver and the front
passenger can operate the equipment.
Entering a phone number
The telephone number can be entered as a continuous series of individually
spoken digits (the whole number at once) or in the form of digital blocks (sepa-
rated by short pauses). After each order of digits (separation through brief
voice pause) all of the digits detected up to now are repeated by the system.
The digits  0 - 9, symbols  +, 
, #
 are permitted. The system detects no continu-
ous digit combinations such as twenty-three, but only individually spoken dig-
its (two, three).
Switching on voice control
› Press the 
 button on the adapter 
» Fig. 105 on page 100  briefly.
› Press the 
1
 button on the multifunction steering wheel briefly 
» page 99,
Operating the phone on the multifunction steering wheel  .
Switching off voice control
If the system is currently playing a message, the message that is currently be-
ing played will have to be stopped as follows:
› Press the 
 button on the adapter briefly.
› Press the 
1
 button on the multifunction steering wheel briefly.
If the system is expecting a voice command, you can end the dialogue yourself
as follows.
› With the 
CANCEL voice command.
› Press the 
 button on the adapter.
› Press the 
1
 button on the multifunction steering wheel briefly. 
1)
On vehicles fitted with the Amundsen+ navigation system, this function can be accessed via the naviga-
tion system menu; refer to the  » Operating instructions for the Amundsen+ navigation system .
102Operation 

Operating the radio and navigation system on the multifunction steering wheelFig. 106 
Multifunction steering wheel:
control buttons
The multifunction steering wheel has buttons for operating the basic func-
tions of factory-fitted radio and navigation system  » Fig. 106.
The radio and navigation system can of course still be operated on the devices.
A description is included in the relevant operating instructions.
If the side lights are switched on, the buttons on the multifunction steering wheel are illuminated.
The buttons apply for the respective operating mode of the current radio or
navigation system.
The following functions can be completed by pressing or turning the buttons.Button/
wheel  » Fig. 106ActionRadio, traffic informationCD/MP3/Navigation1Press brieflySwitch off/on tone1Press button for a
long period of timeSwitch the unit on/off
1Turn upwardsIncrease volume1Turn downwardsDecrease volume2Press brieflyChange to the next preset radio stationInterruption of the traffic reportChanging to the next title2Press button for along period of timeSearch forwardsFast forward
3Press brieflyChange to the previous preset radio station Interruption of the traffic reportChanging to the previous title3Press button for along period of timeSearch backwardsFast rewindNote■The functions of button 1 are different for vehicles fitted with a universal
telephone preinstallation GSM II  » page 99.■
The loudspeakers in the vehicle are adjusted to the power output of the ra-
dio and navigation system of 4x20°W.
AUX and MDI inputs
The AUX input is located below the front armrest and is marked with  
 .
The MDI input (AUX and USB) is located at the front under the storage com-
partment on the passenger side. 104Operation  

Assist systems
Brake assist systems
Introduction
This chapter contains information on the following subjects:
Electronic Stability Control (ESC)
119
Antilock Braking System (ABS)
120
Traction Control System (ASR)
120
Electronic Differential Lock (EDL)
120WARNING■ A lack of fuel can cause irregular engine running or cause the engine to
shut down. The brake assist systems would then fail to function – risk of
accident!■
Adjust the speed and driving style to the current visibility, weather, road
and traffic conditions. The increased safety provided by the brake assist
systems must not tempt you to take safety risks – risk of accident!
■
In the event of an ABS fault, visit a specialist garage immediately. Adjust
your style of driving according to the damage to the ABS, as you will not
know the exact extent of the damage or the extent to which this is limiting the braking efficiency.
CAUTION
■ All four wheels must be fitted with the same tyres approved by the manufac-
turer to ensure the brake assist systems operate correctly.■
Changes to the vehicle (e.g. to the engine, brakes, chassis) can influence the
functionality of the brake assist systems  » page 132, Services, modifications
and technical alterations .
■
If a fault occurs in the ABS system, the ESC, TCS and EDL will also fail to
work. An ABS fault is indicated with the warning light  
 » page 42 .
Electronic Stability Control (ESC)
Read and observe 
 and  on page 119 first.
The ESC system helps to maintain control of the vehicle in situations where it
is being operated at its dynamic limits, such as a sudden change in the direc-
tion of travel. Depending on the road surface conditions, the risk of skidding is
reduced, thereby improving the vehicle's driving stability .
The ESC system is automatically activated each time the ignition is switched
on.
The direction which the driver wishes to take is determined based on the
steering angle and the speed of the vehicle and is constantly compared with
the actual behaviour of the vehicle. In the event of deviations occurring, such
as the car beginning to skid, the ESC system will automatically brake the ap-
propriate wheel.
During an intervention of the system, the warning light  
 flashes in the instru-
ment cluster.
The following systems are integrated into the  electronic stabilisation control
(ESC) :
› Antilock brake system (ABS),
› Traction control (TCS),
› Electronic Differential Lock (EDL)
› Hydraulic Brake Assist (HBA)
› Hill Hold Control (HHC).
The ESC system cannot be deactivated. The   
» Fig. 117  on page 120  button
can only be used to deactivate the TCS. The   warning light comes on in the
instrument cluster when the TCS is deactivated.
In the event of an ESC fault, the ESC warning light illuminates in the instru-
ment cluster   
» page 42 .
Hydraulic Brake Assist (HBA)
HBA increases the braking effect and helps to shorten the braking distance.
The HBA is activated by very quick operation of the brake pedal. In order to
achieve the shortest possible braking distance, the brake pedal must be ap-
plied firmly until the vehicle has come to a standstill.
The HBA function is automatically switched off when the brake pedal is re-
leased.
The ABS is activated faster and more effectively with the intervention of the
HBA.
Hill Hold Control (HHC)
When driving on slopes, HHC allows you to move your foot from the brake ped-
al to the accelerator pedal without having to use the handbrake.
The system holds the brake pressure produced by the activation of the brake
pedal for approx. 2 seconds after the brake pedal is released. 119Assist systems     

WARNING■Never allow the ball head to remain unsecured in the boot. This could
cause damage to the boot upon sudden braking, and could put the safety
of the occupants at risk.■
Never remove the tow bar while the trailer is still coupled.
CAUTION
■ If the lever is held firmly and not pushed downwards as far as it can go, it will
go back up after the ball head is removed and will not latch into the ready po-
sition. The ball head then needs to be brought into this position before the
next time it is fitted  » page 127, Adjusting the ready position .■
Tuck the ball bar in the ready position, with the golden key up, in the box -
otherwise there is a risk of damage to the key!
■
Do not use excessive force when handling the operating lever (e.g. do not
step on it).
Note
■ We recommend that you put the protective cap on the ball before removing
the ball head.■
Clean any dirt from the ball head before stowing it away in the box with the
vehicle tool kit.
Accessories
Fig. 129 
Representation of the maximum
permissible level of the ball head
of the towing hitch and the per-
missible total weight of the ac-
cessories including the load de-
pending on the load center of
gravity
Read and observe  and  on page 126 first.
An accessory can mounted on the ball head of the towing hitch (e.g. bike carri- ers).
If this accessory is used, the maximum permissible overhang of the ball head
of the towing hitch and the permissible gross vehicle weight of the accesso-
ries including load are to be checked.
The maximum permissible overhang  of the ball head of the towing hitch is  70
cm  » Fig. 129 .
The total permitted weight  of the accessory including load changes changes
with increasing distance of the centre of gravity of the load from the ball head
of the towing hitch.Distance of the centre of gravity of the load from the ball headPermissible total weight of the ac- cessory, including load0 cm50 kg30 cm50 kg60 cm25 kg70 cm0 kgWARNING■Never exceed the permissible gross weight of the accessory including
load - there is a risk of damaging the ball head of the towing hitch.■
Never exceed the permissible overhang of the ball head of the towing
hitch - there is a risk of damaging the ball head of the towing hitch.
Note
We recommend that you use accessories from ŠKODA Original Accessories.
Trailer
 Introduction
This chapter contains information on the following subjects:
Attaching and detaching trailers
130
Loading a trailer
130
Towing a trailer
131
Anti-theft alarm system
131
If your vehicle has already been factory-fitted with towing equipment or is fit-
ted with towing equipment from ŠKODA Original Accessories, then it meets all
of the technical requirements and national legal provisions for towing a trailer.
Note
If there is an error in the trailer lighting system, check the fuses in the fuse box
in the dashboard  » page 176.129Hitch and trailer         

CAUTION■Be sure to check clothing for colourfastness to avoid any damage or visible
stains on the material (leather), panels and textiles.■
Remove fresh stains such as those from ball-point pens, ink, lipstick, shoe
polish, etc., from the material (leather), panels and textiles as quickly as possi-
ble.
■
Air fresheners and scents can be hazardous to heath when the temperature
inside the vehicle is high.
■
Do not attach scent dispensers or air fresheners to the dash panel – risk of
damage to the dash panel.
■
Do not stick any stickers on the inside of the rear windows, the rear side win-
dows and in the vicinity of the heating elements on the windscreen or near the
window aerial. These may get damaged.
■
Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling.
■
Cleaner that contain solvents can damage the material being cleaned.
■
Apply only a small amount of the cleaning and care product.
For the sake of the environment
Used cans of vehicle care product represent hazardous waste that is harmful
to the environment. These must be disposed of in accordance with national
legislation.
Note
Because of the special tools and knowledge required, and to avoid any poten-
tial problems with the cleaning and care of the interior of your vehicle, we rec-
ommend that cleaning and care of the interior of your vehicle be carried out by
a ŠKODA Service Partner.
Natural leather
Read and observe 
 and  on page 139 first.
Leather is a natural material with specific properties, and requires regular
cleaning and maintenance.
The leather should be cleaned on a regular basis depending on the amount of
wear-and-tear.
Dust and dirt in the pores and folds act as abrasive materials. This leads to se-
vere corrosion and the premature brittleness of the leather surface.
We recommend that you remove dust  regularly and at short intervals using a
cloth or vacuum cleaner.
Clean soiled leather surfaces with a water-dampened cotton or woollen cloth
and then dry with a clean, dry cloth  » 
.
Clean  severely soiled areas  with a cloth soaked in a mild soap solution (2 ta-
blespoons of neutral soap to 1 litre of water).
To  remove stains,  use a cleaning agent specially designed for this purpose.
Treat the leather regularly and at suitable intervals using a suitable leather
care product.
CAUTION
■ Ensure that no part of the leather is soaked through during cleaning and that
no water gets into the seams. Otherwise, the leather could become brittle or
cracked.■
Avoid leaving the vehicle for lengthy periods in bright sunlight to avoid the
leather from bleaching. If the vehicle is parked in the open for lengthy periods,
protect the leather from direct sunlight by covering it.
■
Sharp-edged objects on items of clothing such as zip fasteners, rivets, sharp-
edged belts, jewellery and pendants may leave permanent scratches or signs
of rubbing on the surface. Such damage cannot be subsequently recognised as
a justified complaint.
■
The use of a mechanical steering wheel lock may damage the leather surface
of the steering wheel.
■
Use a care cream with light blocker and impregnation effect on a regular ba-
sis and each time after cleaning. The cream nourishes the leather, allows it to
breathe and keeps it supple and also provides moisture. It also creates surface
protection.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fast-
ness. This can cause damage or clearly visible discolouration to seat covers,
even when used correctly. This applies particularly to light-coloured seat cov-
ers. This does not relate to a fault in the seat cover, but rather to poor colour
fastness of the clothing textiles.
Note
When using the vehicle, minor visible changes may occur to the leather parts
of the covers (e.g. wrinkles or creases) as a result of the stress applied to the
covers.140General Maintenance         

Synthetic leather, fabrics and Alcantara®
Read and observe 
 and  on page 139 first.
Artificial leather
Clean artificial leather with a damp cloth.
If this method does not completely clean the artificial leather, use a mild soap
solution or cleaning products specially designed for this purpose.
Fabric
Clean upholstery cover materials and cloth trims on doors, boot cover, etc. us-
ing specific cleaning agents, e.g., dry foam.
Use a soft sponge, brush, or commercially available microfibre cloth.
Use a cloth and special detergent to clean the headlining.
Remove any lumps on the cover fabric and any fabric residue using a brush.
Remove stubborn hair using a “cleaning glove”.
Alcantara ®
Dust and fine dirt particles in pores, creases and seams may chafe and damage
the surface.
If you leave your vehicle parked in the open for lengthy periods, protect the Al-
cantara ®
 seat upholstery from direct sunlight to prevent fading.
Minor changes in colour caused by use are normal.
CAUTION
■ Do not use leather cleaners on Alcantara ®
 seat upholstery.■Do not use solvents, floor wax, shoe cream, stain remover or similar agents
on Alcantara ®
 seat upholstery.■
Avoid leaving the vehicle in bright sunlight for long periods of time in order
to stop the fabric from bleaching. If the vehicle is parked outside for long peri-
ods of time, cover the fabric to protect it from direct sunlight.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fast-
ness. This can cause damage or clearly visible discolouration to seat covers,
even when used correctly. This applies particularly to light-coloured seat cov-
ers. This does not relate to a fault in the seat cover, but rather to poor colour
fastness of the clothing textiles.
Seat covers
Read and observe 
 and  on page 139 first.
Electrically heated seats
Do not clean the covers  by moistening, as this can damage the seat heating
system.
Use a specific cleaning agent such as dry foam or similar to clean the covers.
Seats without seat heating
Thoroughly vacuum the seat covers with a vacuum cleaner before cleaning.
Clean the seat covers with a damp cloth or cleaning products specially de-
signed for this purpose.
Indented points arising on the fabrics by everyday use, can be removed by
brushing against the direction of hair with a damp brush.
Always clean all parts of the covers, so that there are no visible edges. Then
allow the seat to dry completely.
CAUTION
■ Regularly remove dust from the seat covers using a vacuum cleaner.■Electrically heated seats must not be dried after cleaning by switching on the
heater.■
Do not sit on wet seats - risk of seat deformation.
■
Always clean the seats “from seam to seam”.
Seat belts
Read and observe 
 and  on page 139 first.
The belt webbing must always be kept clean.
Wash dirty seat belts with mild soapy water.
Remove coarse dirt with a soft brush.
Dirty belt webbing may impair the correct functioning of the inertia reel.
WARNING■ The seat belts must not be removed for cleaning.■Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric. 141Car care          

Clear water is not sufficient to intensively clean the windscreen and head-
lights. We recommend using clean water together with a screen cleaner from
the range of ŠKODA Original Accessories  (with antifreeze in winter), which will
remove any stubborn dirt.
The washing water should always be mixed with antifreeze in winter even if
the vehicle has heated windscreen washer nozzles.
Under exceptional circumstances, methylated spirits can also be used if no
screen cleaner with antifreeze is available. The concentration of methylated
spirits must not be more than 15 %. The freeze protection at this concentration
is sufficient only to -5 °C.
CAUTION
■ Under no circumstances must radiator antifreeze or other additives be added
to the windscreen washer fluid.■
If the vehicle is fitted with a headlight cleaning system, only cleaning prod-
ucts which do not attack the polycarbonate coating of the headlights must be
added to the windscreen washer fluid.
■
Do not remove the filter from the windscreen washer fluid reservoir when re-
filling, as this may cause contamination of the liquid transportation system,
leading in turn to a windscreen washer system malfunction.
Engine oil
 Introduction
This chapter contains information on the following subjects:
Specifications and capacity
148
Checking the oil level
149
Replenishing
150
The engine has been factory-filled with a high-grade oil that can be use
throughout the year - except in extreme climate zones.
The engine oils are undergoing continuous further development. Thus the in- formation stated in this Owner's Manual is only correct at the time of publica-
tion.
ŠKODA Service Partners are informed about the latest changes by the manu-
facturer. We therefore recommend that the oil change be completed by a
ŠKODA Service Partner.
The specifications (VW standards) stated in the following can be indicated sep-
arately or together with other specifications on the bottle.
The oil capacities include oil filter change. Check the oil level when filling; do
not over fill. The oil level must be between the markings  » page 149.WARNING■
The engine compartment of your car is a hazardous area. The following
warning instructions must be followed at all times when working in the en-
gine compartment  » page 145.■
Do not continue your journey if for some reason it is not possible  
 to top
up the engine oil under the prevailing conditions! Switch off the engine and
seek assistance from a specialist garage.
■
  Do not drive on if the oil level is above range 
A
 » Fig. 136  on
page 149 . Switch off the engine and seek assistance from a specialist ga-
rage.
CAUTION
Do not pour any additives into the engine oil – risk of serious damage to the
engine parts!
Note
■ Before a long drive we recommend that you purchase and carry with you en-
gine oil which complies with the specification for your vehicle.■
We recommend that you use oils from ŠKODA Original Accessories.
■
If oil comes into contact with your skin, the affected area must be washed
thoroughly.
Specifications and capacity
Read and observe 
 and  on page 148 first.
Specifications and capacity (in l) for vehicles with flexible service intervals
Petrol enginesSpecificationCapacity1.2 litres/51 kWVW 503 00, VW 504 002.81.2 l/63 kW TSIVW 504 003.91.2l/77 kW TSIVW 504 003.91.4 litres/63 kWVW 503 00, VW 504 003.2 148General Maintenance       

CAUTION■Only top up with new coolant.■Do not use an alternative additive if the specified coolant is not available. In
this case, use only water and have the correct mixing ratio of water and cool-
ant additive restored by a specialist garage as soon as possible.
Brake fluid
 Introduction
This chapter contains information on the following subjects:
Checking the brake fluid level
152
Changing
152WARNING■ The engine compartment of your car is a hazardous area. The following
warning instructions must be followed at all times when working in the en-
gine compartment  » page 145.■
 Do not continue your journey if the fluid level has fallen below the MIN
marking  » Fig. 138  on page 152  - there is a risk of an accident. Seek help
from a specialist garage.
■
Do not use used brake fluid - the function of the brake system may be im-
paired – risk of accident!
CAUTION
Brake fluid damages the paintwork of the vehicle.
Note
■ The brake fluid is changed as part of a compulsory inspection service.■We recommend using brake fluids from the ŠKODA Original Accessories
range.Checking the brake fluid levelFig. 138 
Engine compartment: Brake fluid
reservoir
Read and observe  and  on page 152 first.
The brake fluid reservoir is located in the engine compartment  » Fig. 138.
›
Switch off the engine.
›
Open the bonnet.
›
Check the level of brake fluid in the reservoir  » Fig. 138.
The level must be between the “MIN” and “MAX” markings.
A slight drop in the fluid level results in operation due to normal wear and tear
and the automatic adjustment of the brake pads.
There may be an indication of a leak in the brake system, however, if the fluid level drops significantly within a short time or if it drops below the “MIN” mark-
ing.
If the brake fluid level is too low, this is indicated by the indicator light
  
» page 40 , 
  Brake system
 lighting up in the instrument cluster.
Changing
Read and observe 
 and  on page 152 first.
Brake fluid absorbs moisture. Over time it therefore absorbs moisture from theenvironment.
Excessive water in the brake fluid may be the cause of corrosion in the brake
system.
The water content lowers the boiling point of the brake fluid. 
152General Maintenance