
The ŠKODA Service Partners are up-to-date on the legally required tests and
will prepare the vehicle for the tests as part of a service operation if required,
or will be responsible for carrying out these tests. The specialist garages can
carry out the specified tests directly if required by the customer if they are au-
thorised to do so. This saves you time and money.
Even if you want to take your vehicle to an officially approved test centre for
prior checking in preparation of a legally required test, we recommend that you
consult the service consultant of your ŠKODA Service Partner beforehand.
Based on their appraisal, the service consultant will tell you which areas you
should focus on in order to ensure that your vehicle will pass the technical test
without any problems. This allows you to avoid additional expenses resulting
from a possible subsequent test.
ŠKODA Service Partners
Read and observe
on page 177 first.
ŠKODA Service Partners feature modern, specially developed tools and equip-
ment. Here, trained specialists have access to a comprehensive range of
ŠKODA Original Parts and ŠKODA Original Accessories for carrying out modifi-
cations, repairs and technical alterations.
All ŠKODA service partners operate according to the most recent guidelines
and instructions from ŠKODA AUTO a.s. All service and repair work is therefore
carried out on time and at the appropriate quality. Adhering to these instruc-
tions and guidelines helps ensure road safety and helps keep your vehicle in a
good technical condition.
ŠKODA Service Partners are therefore properly prepared to service your vehicle
and to provide quality work. We therefore advise you to have all modifications,
repairs and technical alterations to your vehicle carried out by a ŠKODA Service
Partner.
ŠKODA Original parts
Read and observe
on page 177 first.
We recommend the use of ŠKODA Genuine Parts for your vehicle, as these
parts are approved by ŠKODA AUTO a.s.. They correspond precisely to the
ŠKODA AUTO a.s. regulations with regard to design, dimensional accuracy and
material, and are identical to the components used in series production.
ŠKODA AUTO a.s. is able to vouch for the safety, suitability and long service life
of these products. We therefore recommend that you only use ŠKODA Genuine
Parts.
ŠKODA AUTO a.s. supplies the market with a complete range of ŠKODA Genu-
ine Parts - not only while the model is still in production but for at least 15
years after the end of series production for wear parts and at least 10 years
after the end of series production for all other vehicle parts.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Parts for a period of 2 years after sale in accordance with the materials defect liability,
unless agreed otherwise in the purchase agreement. You should keep the ap-
proved warranty certificate and the invoices for these components for this pe-
riod of time, so that the commencement of the term can be verified.
Body repairs
ŠKODA vehicles are designed such that if any damage occurs to the body, it is
only necessary to replace those parts that are actually damaged.
However, before you decide to have damaged body parts replaced, you should
first of all contact your specialist garage to determine whether or not the parts
can also be repaired. Repairs to body parts are usually cheaper.
ŠKODA Original accessories
Read and observe
on page 177 first.
If you wish to fit accessories to your vehicle, you should remember the follow-ing:
We recommend that you use ŠKODA Genuine Accessories in your vehicle.
ŠKODA AUTO a.s. has selected these accessories to ensure that they are relia-
ble, safe and suitable for your particular vehicle. Although we constantly moni-
tor the market, we are not able to assess or vouch for other products even
though in some instances such parts may have operational approval or may
have been approved by a nationally recognised testing laboratory.
All accessory products are subjected to a challenging process in the areas of technical development (technical testing) and quality inspection (customer
testing), and the product only becomes a ŠKODA Genuine Accessory if all tests
are passed.
Our ŠKODA Genuine Accessories service also includes expert advice and pro-
fessional fitting if required by the customer.
178General Maintenance

ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Accesso-
ries for a period of 2 years after installation or delivery in accordance with the
materials defect liability, unless agreed otherwise in the purchase agreement
or any other agreements. You should keep the approved warranty certificate
and the invoices for these accessories for this period of time, so that the com-
mencement of the term can be verified.
ŠKODA Service Partners also stock a range of suitable car care products and all
parts that are subject to natural wear-and-tear, such as tyres, batteries, bulbs
and wiper blades.
Note
The accessories authorized by the company ŠKODA AUTO a.s. will be offered
by the ŠKODA Partners in all countries where the company ŠKODA AUTO a.s.
has a sales and after-sales service network. This will usually be in the form of a
printed catalogue of ŠKODA Genuine Accessories, in the form of separate prin-
ted brochures or in the form of ŠKODA Genuine Accessories on the ŠKODA
Partner websites.
Spoiler
Read and observe
on page 177 first.
If your new vehicle is fitted with a spoiler on the front bumper in combination
with the spoiler on the luggage compartment lid, the following instructions
must be adhered to.
› For safety reasons, the vehicle must only be fitted with a spoiler on the front
bumper in combination with the associated spoiler on the luggage compart-
ment lid.
› This kind of spoiler cannot be left on the front bumper either on its own, in
combination with another spoiler not on the luggage compartment lid or in
combination with an unsuitable spoiler on the luggage compartment lid.
› We recommend that you consult the ŠKODA Service Partner for any repairs
to or replacement, addition or removal of spoilers.
WARNING■ If work on your vehicle's spoilers is not carried out properly, this can lead
to operational faults - risk of accident and serious injuries.■
If a front spoiler, full wheel trim, etc. is mounted retrospectively, it must
be ensured that the air supply to the front wheel brakes is not reduced.
The front brakes may overheat which can have a negative impact on the
functioning of the braking system – risk of accident!
Component protection
Read and observe
on page 177 first.
Some electronic vehicle components (such as the instrument cluster) are fac-
tory-equipped with component protection.
Component protection has been developed as a protection mechanism for the
following situations.
› Impairment of factory- or garage-fitted electronic components after installa-
tion in another vehicle (for example, after a theft).
› Impairment of electronic components used outside the vehicle.
› The possibility of a legitimate installation or change of electronic compo-
nents for repairs at a specialist garage.
The activated component protection can be realized by functional limitations
of the specific electronic component. Seek help from a specialist garage.
Airbags
Read and observe
on page 177 first.
The system components of the airbag system can be situated in the front
bumper, doors, front seats, roof lining or body.
WARNINGAny work on the airbag system including the installation and removal of
system components due to other repair work (e.g. removal of the steering
wheel) must only be carried out by a specialist garage.■
Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also se-
riously impair the effectiveness of the airbag system – risk of accident and
fatal injury!
■
The airbag system must then be replaced if the airbag has been deployed.
Airbag modules cannot be repaired.
WARNINGInformation on the use of the airbag system■It is prohibited to manipulate individual parts of the airbag system, as this
might result in the airbag being deployed. 179Care and maintenance

Door closing cylinder184Cavity protection184
Jack
184
Wheels
185
Towing hitch and mounting recess
185
Under-body protection
185
Wiper blades
185
We recommend using vehicle care products from ŠKODA Original Accessories.
These are available from ŠKODA Partners. The usage instructions on the pack-
age must be observed.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - there is a danger of poisoning!
■
Protect your hands and arms from sharp-edged metal parts when clean-
ing the underfloor, the inside of the wheel housings or the wheel trims –
risk of cuts!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning
products – risk of damaging the paintwork surface.■
Cleaner that contain solvents can damage the material being cleaned.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the environment. These must be disposed of in accordance with national legal
regulations.
Note
Due to the special tools and knowledge required, and to avoid any potential
problems with the cleaning and care of your vehicle's exterior, we recommend
that the cleaning and care of your vehicle be carried out by a ŠKODA Service
Partner.Vehicle paint work
Read and observe
and on page 182 first.
Preserving the vehicle paintwork
Thorough wax treatment is an effective way of protecting the paintwork from
harmful environmental influences.
The vehicle must be treated with a high-quality hard wax polish at the latest,
when no more drops form on the clean paintwork.
A new layer of a high-quality hard wax polish can be applied to the clean body- work after it has dried thoroughly.
Even if you use a wax preserver regularly we still recommend that you treat
the paintwork of the vehicle at least twice a year with hard wax.
Polishing
Polishing is necessary if the vehicle's paintwork has become unattractive and
if it is no longer possible to achieve a gloss with wax preservatives.
If the polish does not contain any preserving elements, the paint must be trea- ted with a preservative afterwards.
CAUTION
■ Paint damage is to be repaired immediately.■Never apply wax to the windows.■
Mat painted or plastic parts must not be treated with polishing products or
hard waxes.
■
Do not polish the paintwork in a dusty environment - risk of paint scratches.
■
Do not apply any paint care products to door seals or window guides.
■
If possible, do not apply any paint care products to parts of the bodywork
that come into contact with door seals or window guides.
Plastic parts
Read and observe
and on page 182 first.
Clean plastic parts with a damp cloth.
If this method does not completely clean the plastic parts, use cleaning prod-
ucts specially designed for this purpose.
CAUTION
Do not use paint care products on plastic parts.182General Maintenance

We recommend using vehicle care products from ŠKODA Original Accessories.
These are available from ŠKODA Partners. The usage instructions on the pack-
age must be observed.WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - there is a danger of poisoning!
■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION
■ Be sure to check clothing for colourfastness to avoid any damage or visible
stains on the material (leather), panels and textiles.■
Remove fresh stains such as those from ball-point pens, ink, lipstick, shoe
polish, etc., from the material (leather), panels and textiles as quickly as possi-
ble.
■
Do not attach scents or air fresheners to the dash panel – there is a risk of
damage to the dash panel.
■
Do not attach any stickers to the filaments or glass antenna - there is risk of
damage.
■
Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling.
■
Cleaner that contain solvents can damage the material being cleaned.
■
Apply only a small amount of the cleaning and care product.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the environment. These must be disposed of in accordance with national legal
regulations.
Note
Due to the special tools and knowledge required, and to avoid any potential
problems with the cleaning and care of the interior of your vehicle, we recom-
mend that cleaning and care of the interior of your vehicle be carried out by a
ŠKODA service partner.Natural leather
Read and observe
and on page 186 first.
The leather needs, depending on the strain placed on it, regular cleaning and
maintenance.
Dust and dirt in pores and creases cause abrasions on the surface and lead to
premature embrittlement of the leather surface. Therefore, they must be re-
moved regularly at short intervals with a cloth or vacuum cleaner.
Clean soiled leather surfaces with a water-dampened cotton or woollen cloth and then dry with a clean, dry cloth »
.
Clean severely soiled areas with a cloth soaked in a mild soap solution (2 ta-
blespoons of neutral soap to 1 litre of water).
To remove stains , use a cleaning agent specially designed for this purpose.
Treat the leather periodically with a suitable leather protector and use a skin
care cream with light blocker and impregnation after each cleaning.
CAUTION
■ Ensure that no part of the leather is soaked through during cleaning and that
no water gets into the seams. Otherwise, the leather could become brittle or
cracked.■
Avoid leaving the vehicle for lengthy periods in bright sunlight to avoid the
leather from bleaching. If the vehicle is parked in the open for lengthy periods,
protect the leather from direct sunlight by covering it.
■
The use of an additional mechanical steering wheel lock may damage the
leather surface of the steering wheel.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fast-
ness. This can cause damage or clearly visible discolouration to seat covers,
even when used correctly. This applies particularly to light-coloured seat cov-
ers. This does not relate to a fault in the seat cover, but rather to poor colour
fastness of the clothing textiles.
■
Sharp-edged objects on items of clothing such as zip fasteners, rivets, sharp-
edged belts etc may leave permanent scratches or signs of rubbing on the sur-
face or damage these. Such damage cannot be subsequently recognised as a
justified complaint.
Note
During the use of the vehicle, minor visible changes can occur on the leather
parts of the covers (e. g wrinkles or creases as a result of the stress of the cov-
ers).186General Maintenance

WARNING■When refuelling, never get into the vehicle. If you have to get into your
vehicle in exceptional cases, touch a metal surface before you touch the
filling coupling again. This will avoid electrostatic discharges, which may
generate sparks. Sparks can cause a fire during refuelling.■
Natural gas is highly explosive and highly flammable.
Note
During the filling process sounds are heard which are harmless. If you are un-
sure which service station staff to use, ask the petrol station staff.
CNG
Fig. 183
Position of the CNG label(s).
Read and observe
and on page 188 first.
A G-TEC-vehicle may be operated with CNG and petrol.
In some countries, national legislation requires that vehicles with CNG opera-
tion be identified by one of the listed labels » Fig. 183.
Position of the CNG label » Fig. 183.
Natural gas quality and consumption
Depending on the natural gas supplier, the natural gas quality (heating value)
may vary. The engine control unit adjusts automatically to the natural gas
quality.
Automatically switching over from natural gas mode to petrol mode
The vehicle automatically switches from natural gas to petrol, for example, if
one of the following cases occurs.
› With an empty gas tank or not enough pressure in the tank.
› After refuelling with natural gas.
› At very low surrounding temperatures.
Gas smell
If you smell gas, proceed as follows.
› Stop the vehicle.
› Put out cigarettes.
› Switch off the ignition.
› Open the doors and the boot lid to ventilate the vehicle sufficiently.
› Remove any spark-producing or incendiary items from the vehicle and switch
off immediately.
› Do not continue to drive if the odour persists.
Seek help from a specialist garage to correct the gas system fault.
Regular gas system checks must be carried out at a specialist workshop on natural gas-powered vehicles.WARNINGWhen operating a CNG-powered vehicle, the national legal requirements
must be observed.WARNINGDo not underestimate the smell of gas in the car or when refuelling - risk of
fire, explosion and injury.
Engine compartment
Introduction
This chapter contains information on the following subjects:
Opening and closing the bonnet
194
Engine compartment overview
194
Radiator fan
195
Windscreen washer system
195
192General Maintenance

ŠKODA Service Partners are informed about the latest changes by the manu-
facturer. We therefore recommend that the oil change be completed by a
ŠKODA Service Partner.
The specifications (VW standards) stated in the following can be indicated sep-
arately or together with other specifications on the bottle.
The engine oil should be changed after specified service intervals » page 53.WARNINGThe engine compartment of your car is a hazardous area. The following
warning instructions must be followed at all times when working in the en-
gine compartment » page 192.
CAUTION
Do not pour any additives into the engine oil – risk of serious damage to the
engine parts!
Note
■ Before a long drive we recommend that you purchase and carry with you en-
gine oil which complies with the specification for your vehicle.■
We recommend that you use oils from ŠKODA Original Accessories.
■
If your skin has come into contact with oil, it must be washed thoroughly.
Specification
Read and observe
and on page 196 first.
Vehicles with variable service intervals
Petrol enginesSpecification1.2 l/63, 77 kW TSI
VW 504 00
1.4 l/103 kW TSI1,8 l/132 kW TSI2,0 l/162 kW TSIDiesel engines a)Specification1.6 l/66, 77, 81 kW TDIVW 507 002.0 l/110, 135 kW TDI CRa)
Engine oil VW 505 01 can optionally be used in diesel engines without a
DPF.
Vehicles with fixed service intervalsPetrol enginesSpecification1.2 l/63, 77 kW TSI
VW 502 00
1.4 l/81 kW TSI G-TEC1.4 l/103 kW TSI1.6 l/81 kW MPI1.8 l/132 kW TSI2.0 l/162 kW TSIDiesel engines a)Specification1.6 l/66, 77, 81 kW TDIVW 507 002.0 l/105, 110, 135 kW TDIa)
Engine oil VW 505 01 can optionally be used in diesel engines without a
DPF.
CAUTION
■
If the above engine oils are not available, a different engine oil can be used in
an emergency. To prevent damage to the engine, a maximum of 0.5 litres only
of the following engine oils may be used: ■ For petrol engine models: ACEA A3/ACEA B4 or API SN, (API SM);
■ for diesel engines: ACEA C3 or API CJ-4.
Checking the oil level
Fig. 187
Principle sketch: Dipstick
Read and observe
and on page 196 first.
The dipstick indicates the engine oil level .
196General Maintenance

CAUTION■Only refill with new coolant.■Do not use an alternative additive if the specified coolant is not available. In
this case, use just water and have the correct mixing ratio of water and cool-
ant additive restored by a specialist garage as soon as possible.
Brake fluid
Introduction
This chapter contains information on the following subjects:
Checking the brake fluid level
199
Specification
199
The brake fluid reservoir is located in the engine compartment » Fig. 189 on
page 199 .
WARNING■
The engine compartment of your car is a hazardous area. The following
warning instructions must be followed at all times when working in the en-
gine compartment » page 192.■
Do not use used brake fluid - the function of the brake system may be im-
paired – risk of accident!
CAUTION
■ Do not continue your journey if the fluid level has dropped below the “MIN”
marking » Fig. 189 on page 199 , do not continue driving - there is a risk of
an accident! Seek help from a specialist garage.■
Brake fluid damages the paintwork of the vehicle.
Note
■ The brake fluid is changed as part of a prescribed inspection services.■We recommend using brake fluids from the ŠKODA Original Accessories
range.Checking the brake fluid levelFig. 189
Brake fluid reservoir
Read and observe and on page 199 first.
The fluid can be checked if the following conditions are met.
The vehicle is standing on a horizontal surface.
The engine is turned off.
The bonnet is open.
Checking the level
›
Check the level of brake fluid in the reservoir » Fig. 189.
The level must be between the “MIN” and “MAX” markings.
A slight drop in the fluid level results when driving due to normal wear-and-
tear and automatic adjustment of the brake pads.
There may be an indication of a leak in the brake system, however, if the fluid
level drops significantly within a short time or if it drops below the “MIN” mark-
ing.
Too low brake fluid level is indicated by the warning light being shown on
the display of the instrument cluster as well as the corresponding mes-
sage » page 35 .
Specification
Read and observe
and on page 199 first.
The brake fluid must comply with the following standards or specifications:› VW 50114;
› FMVSS 116 DOT4.
199Inspecting and replenishing

Note■The battery acid level is also checked regularly by a specialist garage as part
of the inspection service.■
For technical reasons, on vehicles with the description “AGM”, the electrolyte
level cannot be checked.
Charging
Read and observe
and on page 200 first.
A properly charged vehicle battery is essential for reliably starting the engine.
A charging operation can be performed if the following conditions are satis-
fied.
The engine is turned off.
The ignition is switched off.
All consumers are turned off.
The bonnet is open.
“Fast charging” with high currents
›
Disconnect both battery cables (first of all “negative”, then “positive”).
›
Attach the terminal clamps of the charger to the battery terminals (red =
“positive”, black = “negative”).
›
Plug the mains cable of the charger into the power socket and switch on the
device.
›
After charging has been successful: Switch off the charger and remove the
mains cable from the power socket.
›
Only then disconnect the charger's terminal clamps.
›
Reconnect the cables to the battery (first of all “positive”, then “negative”).
Charging with low voltages
It is not necessary to disconnect the cables from the battery if you recharge
the vehicle battery, for example from a mini-charger.
Refer to the instructions of the charger manufacturer .
A charging current of 0.1 multiple of the total vehicle battery capacity (or low-
er) must be used until full charging is achieved.
The vent plugs of the vehicle battery should not be opened for charging.
WARNING■ When you charge a battery, hydrogen is released, and a highly explosive
gas mixture is also produced. An explosion can be caused through sparkling
over during unclamping or loosening of the cable plug while the ignition is
on.■
Creating a bridge between the poles on the battery (e.g. with metal ob-
jects - cables) creates a short circuit - risk of damage to the battery, explo-
sion and burning of the battery, jets of acid spurting out.
■
Avoid creating sparks when working with cables and electrical devices.
Strong sparking represents a risk of injury.
■
Before carrying out any work on the electrical system, switch off the en-
gine, the ignition and all electrical components and disconnect the negative
terminal
.
■
“Quick-charging” the vehicle battery is dangerous and requires a special
charger and specialist knowledge.
■
We therefore recommend that vehicle batteries be “rapidly charged” by a
specialist garage.
CAUTION
On vehicles with the START/STOP system or additional heating (auxiliary heat-
ing), do not connect the pole terminal of the charger directly to the negative
terminal of the vehicle battery, but rather only to the engine earth » page 220,
Jump-starting using the battery from another vehicle .
Replacing
Read and observe
and on page 200 first.
The new vehicle battery must have the same capacity, voltage, current and
size as the original battery. Suitable vehicle battery types can be purchased
from a specialist garage.
We recommend having the battery replaced by a specialist garage, where the
new vehicle battery will be installed properly and the original battery will be
disposed of in accordance with national regulations.
Disconnecting and reconnecting
Read and observe
and on page 200 first.
Disconnecting
›
Switch off the ignition.
202General Maintenance