
Headrests - removing and installingFig. 47
Rear headrests: Removing / installing
Read and observe
on page 55 first.
Only the real head restraints may be removed or installed.
Before removal and installation of the headrests, fold the respective seat
backrest forward » page 59.
Removing
›
Grasp the side of the head restraint with both hands and push it upwards.
›
Press the locking button
A
and hold it in arrow direction
1
» Fig. 47 .
›
Use the vehicle key to press the locking button in opening
B
in the direction
of arrow
2
.
›
Remove the restraint in the direction of arrow
3
.
Installing
›
Push the head restraint far enough down in the direction of arrow
4
into
the seat backrest until the locking button clicks into place.
WARNINGWith rear seats occupied, the respective head rests must be installed and
adjusted correctly - risk of fatal injury!Seat features
Introduction
This chapter contains information on the following subjects:
Front seat heating
57
Folding front passenger seat
58
Seat backrests
59
Front seat heating
Fig. 48
Buttons for heating the front
seats
The seat backrests and seats can be heated electrically.
The seat heating can only be switched on when the engine is running.
Buttons for the seat heater » Fig. 48
Left seat heating
Right seat heating
Switching on
›
Press the corresponding symbol button or
» Fig. 48 .
Pressing once switches the seat heating on at its maximum level.
With repeated pressing of the switch, the intensity of the heating is reduced
until it is switched off.
The level of the seat heating is indicated by the number of illuminated warning
lights in the switch.
57Seats and head restraints

WARNINGIf, as an occupant, you have a subdued pain and/or temperature sensitivity,
e.g. through medication, paralysis or because of chronic illness (e.g. diabe-
tes), we recommend you do not use seat heating on the driver or front pas-
senger seat. This can lead to burns on the back, the posterior and the legs
which are difficult to heal. If the seat heating is used, we recommend to
make regular breaks in your journey when driving long distances, so that
the body can recuperate from the stress of the journey. Please consult your
doctor, who can evaluate your specific condition.
CAUTION
■ Do not kneel on the seats or otherwise apply concentrated pressure to them.■The seat heating in the following cases will not turn on - there is a risk of
damaging the seat covers and seat heating. ■The seats are not occupied by people.
■ Items are fastened or stored items on the seats, such as a child seat, a bag
and the like.
■ Additional seat covers or protective covers are fixed to the seats.■
Clean the seat covers » page 102, Seat covers .
Note
If the on-board voltage drops, the seat heater switches off automatically, in or-
der to provide sufficient electrical energy for the engine control » page 116,
Automatic load deactivation .
Folding front passenger seat
Fig. 49
Folding the front passenger seat
forward
The front passenger seat can be folded forward into a horizontal position.
Folding forward
›
Place the lever in position
1
» Fig. 49 .
›Remove the seat rest in the direction of the arrow 2.
The locking mechanism must audibly snap into place.›
Slide the seat forwards up to the stop.
Folding backwards
›
Place the lever in position
1
» Fig. 49 .
›
Fold the seat backrest in the opposite direction of the arrow
2
.
The locking mechanism must audibly snap into place.
›
Move the seat backwards until the stop.
When fitted with the Easy Entry system and the memory function, the seat
adopts the position set when moving backwards which was set when the seat
backrest was folded forwards.
WARNING■ The front passenger airbag should be switched off when transporting ob-
jects on the seat backrest that has been folded forwards » page 18.■
Only adjust the seat backrest when the vehicle is stationary.
■
When moving the seat backrest, make sure that the seat backrest has
been properly secured – check by pulling on the seat backrest.
■
If the seat backrest is folded, passengers may only be transported on the
outer seat behind the driver.
■
When moving the seat backrest, keep limbs out of the area between the
seat and seat backrest – risk of injury!
■
Never transport the following items on the seat backrest when folded
forwards. ■Objects that could restrict the driver's view.
■ Objects which make it impossible for the driver to control the vehicle,
e.g. if they roll under the pedals, or could protrude into the driver's zone.
■ Objects which could lead to injury to passengers due to a change of di-
rection or braking manoeuvre when accelerating sharply.
58Using the system

Example: In the event of a frontal collision at a speed of 50 km/h, an object
with a weight of 4.5 kg produces an energy, which corresponds to 20 times its
own weight. This means that it results in a weight of approx. 90 kg “ ”.WARNING■ Always store transported objects in the boot and attach them to the lash-
ing eyes.■
Loose objects can be thrown forward during a sudden manoeuvre or in
case of an accident and can injure the occupants or other road users.
■
Loose objects could hit a deployed airbag and injure occupants – danger
of death!
■
Please note that transporting heavy objects alters the handling proper-
ties of the vehicle due to the displacement of the centre of gravity – risk of
accident! The speed and style of driving must be adjusted accordingly.
■
If the items of luggage or objects are attached to the lashing eyes with
unsuitable or damaged lashing straps, injuries can occur in the event of
braking manoeuvres or accidents. To prevent items of luggage from moving
around, always use suitable lashing straps which must be firmly attached
to the lashing eyes.
■
The transported items must be stowed in such a way that no objects are
able to slip forward on sudden driving or braking manoeuvres – risk of in-
jury!
■
When transporting objects in the luggage compartment that has been en-
larged by folding the rear seats forward, ensure the safety of the passen-
gers transported on the other rear seats » page 10, Correct seated position
for the passengers in the rear seats .
■
If the rear seat next to the folded forward seat is occupied, ensure maxi-
mum safety, e.g. by placing the goods to be transported in such a way that
the seat is prevented from folding back in case of a rear collision.
■
Do not drive with the luggage compartment lid fully opened or slightly
ajar otherwise exhaust gases may get into the interior of the vehicle – risk
of poisoning!
■
Do not exceed the permissible axle loads and permissible gross weight of
the vehicle – risk of accident!
■
Do not transport people in the boot!
CAUTION
■ Please ensure that the heating elements for the rear window heater are not
damaged as a result of abrasive objects.■
Tyre pressure must be adjusted to the load » page 118.
Lashing eyesFig. 65
Lashing eyes
Read and observe and on page 66 first.
Fixing eyes are located on the sides of the loading area for lashing the goods
to be loaded » Fig. 65.
CAUTION
The maximum permissible static load of the individual lashing eyes is 3.5 kN
(350 kg).
Bag hooks
Fig. 66
Bag hooks
Read and observe and on page 66 first.
The luggage compartment has bag hooks used to secure smaller items of lug- gage, e.g. bags, etc. » Fig. 66.
WARNINGNever use the bag hooks for lashing loaded goods. The bag hooks may tear
off during sudden braking manoeuvres or in the event of an accident. 66Using the system

Heating and air conditioning
Heating, ventilation, cooling
Introduction
This chapter contains information on the following subjects:
Air outlet vents
71
Controls
71
recirculation
72
Efficient handling of the cooling system
72
malfunctions
72
The heating and air conditioning ventilate and heat the vehicle interior. The air
conditioning system also cools and dehumidifies the vehicle interior.
The heating effect is dependent upon the coolant temperature, thus full heat
output only occurs when the engine has reached its operating temperature.
The cooling system only operates if the following conditions are met. The cooling system is switched on.
The engine is running.
The outside temperature is above approx. +2 °C.
The blower is switched on.
If the cooling system is switched on, the temperature and air humidity drops in
the vehicle. The cooling system prevents the windows from misting up during
winter months.
It is possible to briefly activate recirculated air mode to enhance the cooling
effect » page 72 .
WARNING■
For your own safety and that of other road users, ensure that all the win-
dows are free of ice, snow and misting.■
The blower should always be on to prevent the windows from misting up.
WARNING (Continued)■ Under certain circumstances, air at a temperature of about 5 °C can flow
out of the vents when the cooling system is switched on.■
To reduce health risks (e.g. common colds), the following instructions for
the use of the cooling system are to be observed. ■The difference between the indoor temperature and the outdoor air
temperature should not be greater than about 5 ° C.
■ The cooling system is to be turned off about 10 minutes before the end
of the journey.
■ Once a year, a disinfection of the air conditioner is to be carried out by a
specialist company.
CAUTION
■ The air inlet in front of the windscreen must be free from ice, snow or leaves,
for example, to ensure that the heating and cooling system works properly.■
After switching on the cooling Condensation from the evaporator of the air
conditioning may drip down and form a puddle below the vehicle. This is not a
leak!
■
If the coolant temperature is too high, the cooling system is switched off to
ensure that the engine cools down.
Note
■ The used air streams out through the vents in the luggage compartment.■During operation of the air conditioning, an increase in engine idle speed may
occur under certain circumstances in order to ensure sufficient heating com-
fort.70Using the system

Air outlet ventsFig. 73
Air outlet vents
Read and observe
and on page 70 first.
Warmed, not warmed fresh or cooled air will flow out of the opened air outlet vents according to the setting of the control dial and the outside atmospheric
conditions.
The direction of airflow can be adjusted using the air outlet vents
1
» Fig. 73
and the outlets can also be closed and opened individually.
Opening
›
Press the outer edge of the fin.
Closing
›
Restore the original position of the fin.
Changing the air flow direction
›
Adjust the flow direction by turning the fins.
Note
Do not cover the air outlet vents with objects of any kind.ControlsFig. 74
Heating Controls
Fig. 75
Controls of the air conditioning
Read and observe
and on page 70 first.
Individual functions can be adjusted by rotating or moving the controls, if nec-
essary by adjusting or pressing the button on and off.
Functions of the individual controls » Fig. 74 and » Fig. 75
Setting temperature ›
Lower temperature
›
Increase temperature
Set the blower stage (stage 0: Blower out, stage 4: the highest blower
speed)
Set the direction of the air outlet » page 71
›
Air flow to the windows
›
Air flow to the upper body
ABC71Heating and air conditioning

HandbrakeFig. 79
Handbrake
Read and observe and on page 78 first.
The hand brake is used when stopping and parking for securing the vehicle
against unwanted movement.
Apply
›
Pull the handbrake lever firmly upwards.
Loosening
›
Pull the handbrake lever up slightly and at the same time push in the locking
button » Fig. 79 .
›
Move the lever right down while pressing the lock button.
The handbrake warning light illuminates when the handbrake is applied,
provided the ignition is on.
A warning signal sounds if the vehicle is inadvertently driven off with the
handbrake applied.
The handbrake warning is activated if the vehicle is driven at a speed of more
than around 5 km/h for more than 3 seconds.
WARNINGPlease note that the handbrake must be fully released. A handbrake which
is only partially released can result in the rear brakes overheating. This can
have a negative effect on the operation of the brake system – risk of acci-
dent!Parking
Read and observe
and on page 78 first.
When stopping and parking, look for a place with a suitable surface » .
Only carry out the activities while parking in the specified order.
›
Bring the vehicle to a stop and depress the brake pedal.
›
Firmly apply the handbrake.
›
For vehicles with automated gearbox shift the lever to position D or R.
›
Switch off the engine.
›
For vehicles with manual gearbox select the first gear or reverse gear.
›
Release the brake pedal.
WARNINGThe parts of the exhaust system can become very hot. Therefore, never
stop the vehicle at places where the underside of your vehicle can come in-
to contact with flammable materials such as dry grass, undergrowth,
leaves, spilled fuel or such like. - Risk of fire and serious injury can occur!
Manual gear changing and pedals
Introduction
This chapter contains information on the following subjects:
Manual gear changing
79
Pedals
80
Manual gear changing
Fig. 80
Shift pattern of the transmission
On the shift lever, the individual gear positions are shown » Fig. 80.
79Starting-off and Driving

Avoid full throttle and high speeds
Fuel consumption will be halved if you drive at only three-quarters of the pos-
sible top speed of your vehicle.
Reducing idling
When the engine is switched off, such as when waiting in a traffic jam, the fuel economy is already greater after 30 - 40 s than the fuel quantity which is re-
quired for engine re-start.
Avoid short distances
When driving a short distance of less than about 4 km, the engine cannot
reach its operating temperature. As long as the engine has not reached oper-
ating temperature, the fuel consumption is significantly higher than with the
engine hot.
Pay attention to the correct tyre inflation pressure being maintained
Further information » page 118.
Avoid unnecessary ballast
Per 100 kg of weight, consumption increases by about 1 l/100 km. At a speed of
100-120 km/h, a vehicle fitted with a roof rack cross member without a load
will use about 10 % more fuel than normal due to the increased aerodynamic
drag.
Saving electricity
Electrical consumers (e.g. seat heating, air conditioning and the like) only turn
on for as long as necessary.
Driving through water and driving off of made-up roads
Introduction
This chapter contains information on the following subjects:
Driving through water
83
Driving off paved roads
84WARNINGImmediately after driving through water, mud, slush and the like, braking
effectiveness will be temporarily impaired » page 78, Information on brak-
ing . For this reason, sudden and violent braking manoeuvres are to be
avoided - there is a risk of accident!Driving through waterFig. 83
Maximum permissible water lev-
el when driving through water
Read and observe on page 83 first.
The following instructions must be observed if vehicle damage is to be avoided when driving through water (e.g. flooded roads).
›
Therefore determine the depth of the water before driving through bodies of
water.
The water level must not reach above the web of the lower beam » Fig. 83.
›
Do not drive any faster than at a walking speed.
At a higher speed, a water wave can form in front of the vehicle, which can
cause water to penetrate into the engine's air induction system or other parts
of the vehicle.
›
Never stop in the water, do not reverse and do not switch the engine off.
CAUTION
■ Should water penetrate into the intake system of the engine, there is a
threat of serious damage being incurred by the engine parts!■
When driving through water, some vehicle parts such as chassis, electrics or
transmission can be severely damaged.
■
Oncoming vehicles can generate water waves which can exceed the permis-
sible water level for your vehicle.
■
Potholes, mud or rocks can be hidden under the water, making it difficult or
impossible to drive through the body of water.
■
Do not drive through salt water, as the salt can cause corrosion. An vehicle
coming into contact with salt water is to be thoroughly rinsed with fresh wa-
ter.
83Starting-off and Driving

›The current consumption is too high.
› High air-conditioning or heating capacity (high fan speed, big difference be-
tween the desired and actual interior temperature).
Note
■ If the vehicle remains outdoors for a long time in minus temperatures or in
direct sunlight, it can take several hours until the internal temperature of the
vehicle battery reaches a suitable temperature for proper operation of the
START STOP system.■
If the driver's seat belt is removed for more than approx. 30 seconds or the
driver's door is opened during stop mode, the engine will have to be started
manually.
■
After the manual engine start and with a manual gearbox the automatic en-
gine shutdown can take place only when a minimum distance required for the
system function has been covered.
Operation in vehicles with manual gearboxes
Read and observe
on page 88 first.
In compliance with the operating conditions, automatic engine shutdown / au-
tomatic engine start takes place as described.
Automatic engine shutdown
›
Stop the vehicle.
›
Put the gear stick into Neutral.
›
Release the clutch pedal.
Automatic engine shutdown then occurs and the indicator symbol appears in
the display
» Fig. 87 on page 88 .
Automatic engine start
›
Depress the clutch pedal.
The automatic re-start process takes place and the indicator symbol goes
out.
Operation in vehicles with automatic gearboxes
Read and observe
on page 88 first.
In compliance with the operating conditions, automatic engine shutdown / au-
tomatic engine start takes place as described.
Automatic engine shutdown›Bring the vehicle to a stop and depress the brake pedal.
Automatic engine shutdown then occurs and the indicator symbol appears in
the display
» Fig. 87 on page 88 .
Automatic engine start›
Release the brake pedal.
The automatic re-start process takes place and the indicator symbol
goes
out.
For more information about automated manual transmission
The automatic engine shut down takes place when the selector lever is in po-
sitions D, N , and in Tiptronic mode.
If the engine is off due to the automatic and the selector lever is put to the R
position then the automatic starts the engine.
If the gear selector is moved from position R to the position D or N the vehicle
must reach a speed of more than 10 km/h before the automatic engine shut-
down starts.
There is no automatic engine shutdown when the system detects a vehicle
moving due to a large steering angle.
No automatic engine shutdown takes place when the vehicle is moving at low
speed (e.g. during a traffic jam or when tuning) and remains stationary after
pressing the brake pedal lightly. Automatic engine shutdown takes place if you
press the brake pedal down with more force.
System related automatic start-up
Read and observe
on page 88 first.
When the engine is off, the system can automatically start the engine before
the desired journey continues. Some possible reasons for this are:
› The vehicle begins to roll, e.g. on a slope.
› The brake pedal has been actuated several times.
› The current consumption is too high.
89Assist systems