2014 Ram ProMaster service

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should imme-
diately inform the National Highway Traffic Safety Admin-
istration (NHTSA) in addition to notifying the manufac-
turer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 387

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
388 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
9
IF YOU NEED CONSUMER ASSISTANCE 389

Clean Air Gasoline....................... .256
Cold Weather Operation ....................195
Compact Disc (CD) Maintenance ..............185
Compact Spare Tire ....................... .241
Console, Overhead ........................114
Contract, Service ......................... .385
Coolant Pressure Cap (Radiator Cap) ...........342
Cooling System .......................... .338
Adding Coolant (Antifreeze) ...............340
Coolant Capacity ...................... .370
Coolant Level ......................... .339
Disposal of Used Coolant .................343
Drain, Flush, and Refill ...................339
Inspection ........................... .343
Points to Remember .....................343
Pressure Cap ......................... .342
Radiator Cap ......................... .342
Selection of Coolant (Antifreeze) .............339
Corrosion Protection ...................... .348Cruise Light
............................ .131
Cupholders ..............................119
Customer Assistance ...................... .383
Data Recorder, Event .......................51
Dealer Service ........................... .325
Defroster, Windshield .......................66
Diagnostic System, Onboard .................322
Dimmer Control ...........................91
Dimmer Switch, Headlight ...................93
Dipsticks Automatic Transmission ..................348
Oil (Engine) .......................... .327
Power Steering .........................211
Disabled Vehicle Towing ....................316
Disposal Antifreeze (Engine Coolant) ................343
Door Locks ..............................21
Door Locks, Automatic ......................23
394 INDEX

Leaks, Fluid..............................68
Life of Tires ............................ .244
Light Bulbs ..............................67
Lights ..................................67
Airbag ................................45
Anti-Lock ............................ .141
Brake Assist Warning ....................221
Brake Warning ........................ .132
Bulb Replacement ...................... .366
Check Engine (Malfunction Indicator) .........133
Cruise .............................. .131
Daytime Running ........................92
Dimmer Switch, Headlight .................90
Electronic Stability Program (ESP) Indicator .....221
Engine Temperature Warning ...............136
Exterior ...............................67
Fog ................................ .128
Hazard Warning Flasher ..................283
Headlights .............................91 High Beam
............................93
High Beam Indicator .....................128
Illuminated Entry ........................18
Instrument Cluster ..................... .128
Lights On Reminder ......................92
Low Fuel ............................ .137
Map Reading ...........................95
Oil Pressure .......................... .131
Park .................................93
Passing ...............................94
Seat Belt Reminder ..................... .140
Service .............................. .366
Tire Pressure Monitoring (TPMS) ............138
Traction Control ....................... .221
Turn Signal ............................67
Wait to Start .......................... .130
Warning (Instrument Cluster Description) ......128
Loading Vehicle ......................... .262
Capacities ........................... .264
10
INDEX 399

Tires ................................231
Locks Automatic Door .........................23
Door .................................21
Steering Wheel ..........................14
Lubrication, Body ........................ .336
Lug Nuts .............................. .284
Maintenance Free Battery ....................332
Maintenance, General ..................... .129
Maintenance Procedures ....................325
Maintenance Schedule ..................... .376
Malfunction Indicator Light (Check Engine) .......323
Manual, Service ......................... .388
Map/Reading Lights ........................95
Methanol .............................. .256
Mirrors .................................72
Electric Remote .........................73
Exterior Folding .........................73 Heated
...............................74
Outside ...............................72
Rearview ..............................72
Modifications/Alterations, Vehicle ...............7
Monitor, Tire Pressure System ................249
Mopar Parts ............................ .325
MTBE/ETBE ........................... .256
Multi-Function Control Lever .................90
New Vehicle Break-In Period ..................63
Occupant Restraints ........................25
Occupant Restraints (Sedan) ..................41
Octane Rating, Gasoline (Fuel) ................255
Odometer .............................. .129
Trip ................................ .129
Oil Change Indicator ...................... .146
Oil Change Indicator, Reset ..................146
Oil, Engine ............................. .327
400 INDEX

Seats...................................76
Adjustment ............................76
Heated ...............................85
Security Alarm ............................17
Selection of Coolant (Antifreeze) ...............371
SENTRY KEY® FCC General Information ..................16
Sentry Key (Immobilizer) ....................15
Service Assistance ........................ .383
Service Contract ......................... .385
Service Manuals ......................... .388
Service Reminder Indicator ..................129
Shift Lever Override ...................... .315
Shoulder Belts ............................28
Shoulder Belt Upper Anchorage ................34
Side Airbag ..............................47
Signals, Turn .............................67
Snow Chains (Tire Chains) ...................247
Snow Tires ............................. .239Spare Tire
.............................. .241
Spark Plugs ............................ .371
Speed Control (Cruise Control) ................101
Speedometer ............................ .128
Starting ............................... .194
Automatic Transmission ..................194
Cold Weather ......................... .195
Engine Fails to Start .....................195
Steering Column Lock ......................... .100
Power .............................. .210
Wheel Lock ............................14
Steering Wheel Audio Controls ...............184
Steering Wheel Mounted Sound System Controls . . .184
Storage ............................... .365
Storage, Vehicle .......................... .365
Storing Your Vehicle ...................... .365
Sway Control, Trailer ...................... .222
10
INDEX 403

Traction Control......................... .216
Traction Control Switch .....................216
Trailer Sway Control (TSC) ..................222
Trailer Towing .......................... .264
Cooling System Tips .....................279
Hitches ............................. .267
Minimum Requirements ..................272
Tips................................ .278
Trailer and Tongue Weight .................271
Wiring .............................. .276
Trailer Towing Guide ...................... .268
Trailer Weight ........................... .268
Transaxle Automatic .............................12
Transmission Automatic ........................... .196
Fluid ............................... .346
Transmitter Battery Service (Remote Keyless Entry) . .20
Tread Wear Indicators ..................... .244Trip Odometer
.......................... .129
Turn Signals ............................ .128
Uniform Tire Quality Grades .................389
Unleaded Gasoline ....................... .255
Untwisting Procedure, Seat Belt ................33
Upholstery Care ......................... .352
Vehicle Certification Label ...................262
Vehicle Identification Number (VIN) .............6
Vehicle Loading ......................... .232
Vehicle Modifications/Alterations ...............7
Vehicle Storage .......................... .365
Viscosity, Engine Oil ...................... .328
Wait to Start Light ........................ .130
Warning Lights (Instrument Cluster Description) . . .128
Warnings and Cautions .......................6
Warranty Information ..................... .386
10
INDEX 405