2014 Ram 2500 service reset

Service DEF System See Dealer message is displayed
on the next subsequent restart. Your engine will not
start unless you vehicle is serviced by your authorized
dealer. The message will be accompanied by a single
chime. Your Malfunction Indicator Light will be con-
tinuously illuminated. If the message appears and you
can not start the engine, we recommend you have your
vehicle towed to your nearest authorized dealer im-
mediately.
Oil Life Reset
Your vehicle is equipped with an engine oil change
indicator system. The “Oil Change Required” message
will flash in the EVIC display for approximately 10
seconds after a single chime has sounded, to indicate the
next scheduled oil change interval. The engine oil change
indicator system is duty cycle based, which means the
engine oil change interval may fluctuate, dependent
upon your personal driving style.NOTE:Use the steering wheel EVIC controls for the
following procedure(s)
Vehicles Equipped With Passive Entry
1. Without pressing the brake pedal, press the ENGINE
START/STOP button and cycle the ignition to the
ON/RUN position (do not start the engine.)
2. Press and release theDOWNarrow button to scroll
downward through the main menu to “Vehicle Info”.
3. Press and release theRIGHTarrow button to access
the ”Oil Life” screen.
4. Press and hold theRIGHTarrow button for one
second to access the ”Oil Life Reset” screen.
5. Press and release theDOWNarrow button to select
“Yes”, then press and release the Right arrow button to
select reset of the Oil Life.
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UNDERSTANDING YOUR INSTRUMENT PANEL 55

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that ser-
vice is required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, extremely hot or
cold ambient temperatures will influence when the “Oil
Change Required” message is displayed. Severe Operat-
ing Conditions can cause the change oil message to
illuminate as early as 3,500 miles (5,600 km) since last
reset. Have your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone otherthan your authorized dealer, the message can be reset by
referring to the steps described under “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km) or twelve months,
whichever comes first.
Once A Month Or Before A Long Trip:
•Check engine oil level
•Check windshield washer fluid level
•Check the tire inflation pressures and look for unusual
wear or damage
•Check the fluid levels of the coolant reservoir, brake
master cylinder, power steering and transmission as
needed
•Check function of all interior and exterior lights
128 MAINTENANCE SCHEDULE

Information Center (EVIC) will display “Perform Ser-
vice”. When the “Perform Service” message is dis-
played on the EVIC it is necessary to have the emis-
sions maintenance performed. Emissions maintenance
may include replacing the Closed Crankcase Ventila-
tion (CCV) filter element. The procedure for clearing
and resetting thePerform Serviceindicator message
is located in the appropriate Service Information.
•Exhaust System — Regeneration Required Now—
Exhaust Filter XX% Full Safely Drive at Highway
Speeds to Remedywill be displayed on the Electronic
Vehicle Information Center (EVIC) if the exhaust par-
ticulate filter reaches 80% of its maximum storage
capacity. Under conditions of exclusive short duration
and low speed driving cycles, your Cummins® diesel
engine and exhaust after-treatment system may never
reach the conditions required to remove the trapped
PM. If this occurs, the “Exhaust Filter XX% Full Safely
Drive at Highway Speeds to Remedy” message will bedisplayed in the EVIC. If this message is displayed,
you will hear one chime to assist in alerting you of this
condition
•By simply driving your vehicle at highway speeds for
as little as 45 minutes, you can remedy the condition in
the particulate filter system and allow your Cum-
mins® diesel engine and exhaust after-treatment sys-
tem to remove the trapped PM and restore the system
to normal operating condition.
•Exhaust System — Regeneration In Process Exhaust
Filter XX% Full— Indicates that the Diesel Particulate
Filter (DPF) is self-cleaning. Maintain your current
driving condition until regeneration is completed.
•Exhaust System — Regeneration Completed— This
message indicates that the Diesel Particulate Filter
(DPF) self-cleaning is completed. If this message is
displayed, you will hear one chime to assist in alerting
you of this condition.
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UNDERSTANDING YOUR INSTRUMENT PANEL 179

•The vehicle will only be capable of a maximum speed
of 5 MPH upon the first of the following conditions to
occur:
•If the vehicle is shutoff and restarted.
•If the vehicle is idled for an extended period of time,
approximately one hour or greater.
•If the system detects that the level of fuel in the tank
has increased.
•5 MPH Max Speed Service DEF System See Dealer—
This message will continuously display, and will be
accompanied by a periodic chime. Although the ve-
hicle can be started and placed in gear, the vehicle will
only operate at a maximum speed of 5 MPH. Your
vehicle will require towing, see your authorized dealer
for service.
NOTE:When this message is displayed, the engine can
still be started. However, the vehicle will only operate at
a maximum speed of 5 MPH.RAM Active Air System
Your vehicle is equipped with an advanced Ram Active
Air system that provides enhanced performance, espe-
cially when towing under demanding hot or high alti-
tude conditions. If the EVIC displays the message “Ac-
tive Airbox Service Required See Dealer”, vehicle
performance may be reduced until service is performed
by an authorized RAM dealer.
Fuel Filter Life Reset
The cluster will display the “Service Fuel Filter” message
when the fuel filter maintenance life is less than 5%. To
check the remaining fuel filter life, go to the “Fuel Filter
Life” screen in the “Vehicle Info” menu. When this
message appears, dealers should replace both frame
mounted and engine mounted fuel filters.
NOTE:Use the steering wheel EVIC controls for the
following procedure(s)
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UNDERSTANDING YOUR INSTRUMENT PANEL 183

WARNING!
A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
where your exhaust system can contact anything that
can burn.
Your vehicle has the ability to alert you to additional
maintenance required on your vehicle or engine. Refer to
the following messages that may be displayed on your
Electronic Vehicle Information Center (EVIC):
•Perform Service—
Your vehicle will require emissions
maintenance at a set interval. To help remind you when
this maintenance is due, the Electronic Vehicle Informa-
tion Center (EVIC) will display “Perform Service”. When
the “Perform Service” message is displayed on the EVICit is necessary to have the emissions maintenance per-
formed. Emissions maintenance may include replacing
the Closed Crankcase Ventilation (CCV) filter element.
The procedure for clearing and resetting thePerform
Serviceindicator message is located in the appropriate
Service Information.
•Exhaust System — Regeneration Required Now—
Exhaust Filter XX% Full Safely Drive at Highway
Speeds to Remedywill be displayed on the Electronic
Vehicle Information Center (EVIC) if the exhaust par-
ticulate filter reaches 80% of its maximum storage ca-
pacity. Under conditions of exclusive short duration and
low speed driving cycles, your Cummins® diesel engine
and exhaust after-treatment system may never reach the
conditions required to remove the trapped PM. If this
occurs, the “Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy” message will be displayed
in the EVIC. If this message is displayed, you will hear
one chime to assist in alerting you of this condition
190 UNDERSTANDING YOUR INSTRUMENT PANEL

•The vehicle will only be capable of a maximum speed
of 5 MPH upon the first of the following conditions to
occur:
•If the vehicle is shutoff and restarted.
•If the vehicle is idled for an extended period of time,
approximately one hour or greater.
•If the system detects that the level of fuel in the tank
has increased.
•5 MPH Max Speed Service DEF System See Dealer—
This message will continuously display, and will be
accompanied by a periodic chime. Although the ve-
hicle can be started and placed in gear, the vehicle will
only operate at a maximum speed of 5 MPH. Your
vehicle will require towing, see your authorized dealer
for service.
NOTE:When this message is displayed, the engine can
still be started. However, the vehicle will only operate at
a maximum speed of 5 MPH.RAM Active Air System
Your vehicle is equipped with an advanced Ram Active
Air system that provides enhanced performance, espe-
cially when towing under demanding hot or high alti-
tude conditions. If the EVIC displays the message “Ac-
tive Airbox Service Required See Dealer”, vehicle
performance may be reduced until service is performed
by an authorized RAM dealer.
Fuel Filter Life Reset
The cluster will display the “Service Fuel Filter” message
when the fuel filter maintenance life is less than 5%. To
check the remaining fuel filter life, go to the “Fuel Filter
Life” screen in the “Vehicle Info” menu. When this
message appears, dealers should replace both frame
mounted and engine mounted fuel filters.
NOTE:Use the steering wheel EVIC controls for the
following procedure(s)
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UNDERSTANDING YOUR INSTRUMENT PANEL 195

Clutch” in this section). On Pickup models with 68RFE
transmission, top overdrive gear is also inhibited until
the transmission fluid is warm, and during extremely
cold temperatures (-16°F [-27°C] or below), operation
may briefly be limited to first and direct gears only. On
trucks with AS69RC transmission, fifth and sixth gears
may be inhibited briefly on cold starts below 41°F (5°C),
and during very cold temperatures (-4°F [-20°C] or
below), operation may briefly be limited to third gear
only. During this condition, the ability of the vehicle to
accelerate under heavily loaded conditions may be re-
duced. In all cases, normal operation will resume once
the transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remainsin fourth gear (for 68RFE transmission) or third gear (for
AS69RC transmission) regardless of which forward gear
is selected. If an AS69RC-equipped truck enters Limp
Home Mode at highway speeds, it will initially engage
fifth gear, until the vehicle slows to a speed where third
gear can be engaged. PARK, REVERSE, and NEUTRAL
will continue to operate. The Malfunction Indicator Light
(MIL) may be illuminated. Limp Home Mode allows the
vehicle to be driven to an authorized dealer for service
without damaging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
234 STARTING AND OPERATING

5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you shift thetransmission into 4 (fourth gear), the transmission will
not shift above fourth gear, but will shift through the
lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping the ERS (-) or
(+) switch will change the top available gear.
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STARTING AND OPERATING 235