
Ashtrays in the passenger compart-
ment Ashtrays on the left and right in the side trim panels
X To open: fold out the ashtray.
X To remove the insert: press retaining
clip 0043down and remove the ashtray from
the trim.
X To replace the insert: insert the ashtray
down into the trim and close it. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle. X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0043.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12 V socket
Socket on the lower section of the center console
0043 12 V socket (25 A)
The 12 V sockets for accessories are:
R on the lower section of the center console
(12 V, 25 A)
R on the inside of the driver's seat frame
(12 V, 15 A)
R in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the load compartment next to the left
rear door (12 V, 15 A) 238
12 V socketStowing and featu
res

You can use the 12 V sockets (15 A) for
accessories with a maximum power con-
sumption of 180 W. You can connect acces-
sories with a maximum power consumption
of 300 W to the 12 V socket (25 A) on the
lower section of the center console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running,
the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately
14 m) every second.
You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis-
cussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved exte-
rior antenna for operating the mobile phone.
Only in this way can optimal mobile phone
reception quality in the vehicle be ensured and mutual interference between the vehicle
electronics and mobile phones minimized.
Observe the legal requirements for each indi-
vidual country. Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehi-
cle. The microphone for the hands-free sys-
tem is installed in the overhead control panel
or in the overhead stowage compartment
together with the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter acces-
sories include brackets for various mobile
phone models.
i Mobile phone brackets which are availa-
ble from various manufacturers on the
open market are not compatible with the
Sprinter telephone system. You can recog-
nize suitable holders for your mobile phone
by the imprinted star and the B6 spare part
number on the back of the bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-instal-
lation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications equip-
ment
Important safety notes
G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident. Additional communications equipment
239Stowing and features
Z

Cargo tie-down point (example: Cargo Van without
loading rails)
0043 Cargo tie-down rings Cargo tie-down point (example: Cargo Van with
loading rails)
0043 Cargo tie-down rings
0044 Load rails
Secure loose loads with a tested lashing net
or a tarpaulin.
X Always fasten the lashing net or tarpaulin
to all available cargo tie-down points. Make
sure that the retaining hooks are secured
against accidental opening.
If your vehicle is equipped with loading
rails 0044in the floor, you can place lashing rods
directly in front of and behind the load. The
lashing rods directly absorb the potential
shifting forces. Securing loads on the cargo compartment
floor by lashing them down is only recom-
mended for lightweight loads. Place non-slip
mats (anti-slip mats) under the load to
increase load security. Installing/removing cargo tie down
rings for the load rails
G
WARNING
If the cargo tie-down ring is not properly
installed, it may slip or become detached in
the event of abrupt changes in direction, brak-
ing maneuvers or an accident. This may cause
objects, luggage or the load to slip, tip over or
be tossed about, striking vehicle occupants.
There is a risk of injury.
Before using the cargo tie-down rings, always
make sure they are properly installed and
cannot be moved. X
To install: slide the cargo tie-down ring
through a recess in the loading rail close to
the load until locking mechanism 0043
engages in the recess.
i When you pull locking mechanism 0043up
and out of the recess, the cargo tie-down
ring is able to move within the loading rail.
Make sure that locking mechanism 0043is
always engaged in a recess.
X Check the cargo tie-down ring for firm seat-
ing.
X To remove: pull locking mechanism 0043up
and pull the cargo tie-down ring towards 246
Securing loadsTransporting loads

Hood release lever in the driver's footwell
X Stop your vehicle as far away from traffic
as possible on level ground.
X Switch off the engine.
X Secure the vehicle to prevent it from rolling
away.
X Pull release handle 0043on the hood.
The hood is released. X
Reach into the gap and push grip 0044on the
hood catch upwards. X
Swing the hood upwards until support strut
0087 engages and the hood is supported. Closing the hood G
WARNING
If the hood is unlatched, it could tip forward
during rapid deceleration of the vehicle and
hit persons or objects within its path. There is
a risk of an accident and injury.
Therefore, always make sure that the hood is
closed and locked completely before driving
off.
If the hood is not locked and you are already
driving at walking pace:
R the yellow 003Eindicator lamp in the
instrument cluster goes on for vehicles
without steering-wheel buttons.
R the 003E Hood open Hood open display appears for
vehicles with steering-wheel buttons.
! When you press the support strut back,
make sure that you do not press it against
the detent position and cause it to bend.
! Do not use your hands to push the hood
down. You could damage it otherwise.
X Lift the hood slightly.
X Press support strut 0087towards the back.
X Lower the hood and allow it to fall with
momentum from a height of approximately
1 ft (30 cm).
The hood locks audibly.
X Check that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged.
i If the hood is not correctly engaged, open
the hood again. Let the hood fall with a little
more momentum. Engine compartment
251Maintenance and care Z

Washer fluid
G
WARNING
Windshield washer concentrate is highly flam-
mable. If it comes into contact with hot engine
components or the exhaust system it could
ignite. There is a risk of fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or
MB WinterFit. Unsuitable washer fluid
could damage the plastic lenses of the
headlamps. Example: washer fluid reservoir
Add windshield washer concentrate to the
washer fluid all year round. Observe the infor-
mation on washer fluid in the "Technical data"
section (Y
page 330).
Adding washer fluid
X Mix the washer fluid to the appropriate mix-
ing ratio in a container beforehand.
X Open the hood (Y page 250).
X Pull cap 0043on the washer fluid reservoir
upwards at the tab.
X Add the premixed washer fluid.
X Press cap 0043onto the filler neck until it
engages audibly.
X Close the hood. Fuel system
Draining the fuel filter G
WARNING
Fuel is highly flammable. Improper handling
of fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
ignition and auxiliary heating before carrying
out work to the fuel system. Always wear pro-
tective gloves. H
Environmental note
Dispose of the water-fuel mixture in an envi-
ronmentally responsible manner.
! When the 00B8indicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged. If the
00B8 indicator lamp in the instrument
cluster goes on, drain the fuel filter with water
separator 0087immediately.
i We recommend that you have this main-
tenance work carried out at a qualified spe-
cialist workshop.
X Park the vehicle safely and secure it from
rolling away.
X Switch off the auxiliary heating system .
X Switch off the engine.
X Open the hood (Y page 250).
X Place a suitable receptacle under drain
hose 0043. Engine compartment
257Maintenance and care Z

Installing and removing the auxiliary
battery (base of the driver's seat)
Removing the auxiliary battery X
Disconnect the battery (Y page 265).
X Loosen the bolts holding the retainer that
prevents the battery from moving around in
the base of the driver's seat.
X Remove the battery holder and take out the
battery.
Installing the auxiliary battery X
Insert the battery into the battery case.
X Insert the battery holder.
X Tighten the bolts holding the retainer that
prevents the battery from moving around in
the base of the driver's seat.
X Connect the battery (Y page 265).Charging
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
! Only charge the installed battery with a
battery charger that has been tested and
approved by the distributor named on the
inside of the front cover. This device allows
the battery to be charged when it is instal- led in the vehicle. The vehicle's electronics
may otherwise be damaged.
X Recharge the removed battery. Observe
the notes in the operating instructions for
your battery charger.
X Install the battery. Observe the notes on
reconnecting the battery.
i If batteries are not being used, you should
charge them once a month.
It is also possible to charge the starter bat-
tery using the jump-starting connection
point in the engine compartment
(Y page 278). Care
! Dirty battery clamps and battery surfaces
cause leak currents which lead to the bat-
teries discharging.
! Do not use cleaning agents containing
fuel. Cleaning agents containing fuel cor-
rode the battery housing.
! If dirt gets into the battery cell, battery
self-discharge will increase and the battery
may be damaged.
The following points on battery care must be
observed:
X Regularly check the battery terminals and
the fastening of the negative cable to the
chassis to ensure that they are firmly
seated.
X Always keep the battery terminals and bat-
tery surfaces clean and dry.
X Lightly grease the undersides of the battery
terminals with acid-resistant grease.
X Only clean the batteries when the caps are
screwed on.
Otherwise, dirt could get into the battery
cells.
X Unscrew the caps and clean blocked
breathers with a suitable tool such as a
piece of wire. 266
BatteryMaintenance and care

!
Make sure that:
R the side windows and the roof are com-
pletely closed
R the climate control blower is switched off
R the windshield wiper switch is at position
0
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After putting the vehicle through an auto-
matic car wash, wipe off wax from:
R the rear view camera lens (Y page 271)
R the windshield
R the windshield wiper blades
This will prevent smears and reduce wiping
noises caused by residue on the wind-
shield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft car sponge.
X Use a mild cleaning agent, e.g. a car sham-
poo approved for use with Sprinter vehi-
cles.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlets.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agents dry on the
paintwork. When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Under no circumstances use power wash-
ers in the vehicle interior. The pressurized
water and associated spray produced by
the power washer could cause extensive
damage to the vehicle.
! Observe the minimum distance to be
maintained between the nozzle of the
power washer and object to be cleaned, as
outlined below:
R approximately 2.2 ft(70 cm) when using
round-jet nozzles
R approximately 1 ft (30 cm) when using
25°flat-spray jets and dirt blasters
Keep the water jet moving while cleaning.
To avoid causing damage, do not point the
water jet directly at:
R door joints
R brake hoses
R electrical components
R electrical connections
R seals
R drive train, especially not at the inter-
mediate bearing of the propeller shaft
R rear view camera (camera lens and
microphone opening on the bottom)
Keep a minimum distance of
1.6 ft(50 cm). 268
CareMaintenance and care

Cleaning the engine
!
Water must not enter intake or ventilation
openings. When cleaning with high pres-
sure water or steam cleaners, the spray
must not be aimed directly at electrical
components or the terminals of electrical
lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Power washer" (Y page 268).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
Before cleaning the windshield
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
for Sprinter vehicles. Exterior
Cleaning the wheels !
Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel Care
269Maintenance and care Z