Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .271
Display message ............................ 219
Emergency release ..........................74
Function .......................................... .74
Important safety notes ....................73
Indicator lamp ................................ 230
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch .......................136
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 61
Emergency exit window .....................61
Emergency Tensioning Devices Function .......................................... .50
Safety guideline s............................. 43
Emissions control
Service and warranty information ....23
Engine
ADR (working speed governor) ......172
Changing the power output .............25
Check Engine warning lamp ........... 227
Cleaning instructions .....................269
ECO Start (Euro 6 engines) ............140
Engine number ............................... 320
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 143
Jump-starting ................................. 278
Operating safety .............................. 25
Starting .......................................... 138
Starting problems ..........................143
Switching off .................................. 152
Tow-starting (vehicle) ..................... 282
Engine, jump-starting .......................278
Engine electronics Notes ............................................. 318
Problem (malfunction) ...................143
Engine oil
Adding ........................................... 254
Additives ........................................ 326
Checking the oil level (on-board
computer) ...................................... 252Checking the oil level using the
dipstick
.......................................... 253
Display message ............................ 216
Filling capacity ............................... 327
Information about oil consump-
tion ................................................ 327
Mixing ............................................ 327
Notes about oil grades ................... 326
Oil change ...................................... 327
Oil level (note) ............................... 252
Viscosity ........................................ 326
Warning lamp ................................. 225
Engine speed setting (working
mode) ................................................. 172
Equipment/conversions .....................27
ESP ®
(Electronic Stability Pro-
gram) Display message ............................ 209
Important safety information ...........57
Indicator lamp ................................ 224
Warning lamp ................................. 221
Exhaust check ................................... 154
Exhaust gas aftertreatment ...............27
DEF level indicator .........................184
DEF reducing agent .......................324
Diesel Exhaust Fluid (DEF) .............324
Display messages (vehicles with-
out steering wheel buttons) ...........202
Display messages (vehicles with
steering wheel buttons) .................213
Indicator lamp ....................... 224, 228
Malfunction ................................... .213
Refilling DEF .................................. 149
Exterior lighting .................................. .92
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes ....................89
Eyeglasses compartment .................233 F
Fire extinguisher ............................... 278
First-aid kit ......................................... 277
Flat tire Changing a wheel/mounting the
spare wheel ................................... 308
General notes ................................ 30710
Index
The brakes function as usual again if:
R you release the brake pedal
R there is no longer any danger of a collision
R no obstacle is detected in front of your
vehicle
Adaptive Brake Assist is then deactivated.
Up to the maximum vehicle speed, adaptive
Brake Assist can react to moving obstacles
that have already been recognized as such at
least once over the period of observation.
Adaptive Brake Assist does not react to sta-
tionary obstacles.
In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else cover-
ing the sensors
R it is snowing or raining heavily
R there is interference from other radar sour-
ces
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle is traveling in front, e.g. a
motorbike
R a vehicle is traveling in front on a different
line
If adaptive Brake Assist is not available due
to a malfunction in the radar sensor system,
the full brake boosting effect with the help of
BAS remains available.
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle. ASR (acceleration skid control)
General notes Important safety notes
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road
and weather conditions.
Vehicles without steering wheel buttons: if
ASR is malfunctioning, the
003Dindicator
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 221).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the
road surface, and thus increases the vehicle's
driving stability. If the driving wheels start to
spin, ASR brakes individual drive wheels and
limits the engine torque. ASR thus signifi-
cantly assists you when pulling away and
accelerating, especially on wet or slippery
roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull away with-
out difficulty. The type of tires and total
weight of the vehicle as well as the gradient
of the road also play a crucial role.
If ASR intervenes, the 0072warning lamp in
the instrument cluster flashes.
Activating/deactivating ASR G
WARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel-
eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
! If you deactivate ASR, ESP ®
will still inter-
vene to stabilize the vehicle. Frequent brak-
ing automatically triggered by ESP ®
can
damage the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary. 60
Driving safety systemsSafety
When ESP
®
is intervening and the 0072warn-
ing lamp in the instrument cluster is flashing,
leave ASR on. In this case, only depress the
accelerator pedal as far as required when
pulling away.
X Press the 00E3button.
If ASR is deactivated, the 0072warning
lamp in the instrument cluster lights up.
ASR is automatically activated when the
engine is started.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
If you deactivate ASR:
R engine torque is not limited and the drive
wheels are able to spin. The spinning
wheels will then achieve a cutting effect for
better traction.
R traction control remains active through
brake intervention. If a drive wheel attains
its tire traction limit because one side of the
road is slippery, for example, that wheel is
braked. The traction is then increased in
this situation.
R active brake intervention by ESP ®
to
increase driving stability remains active.
The 0072 warning lamp in the instrument
cluster flashes when ESP ®
is intervening. Emergency exit
Emergency exit window
G
WARNING
The emergency exit window cannot be locked
in place. You risk injury if you exit the vehicle
through the emergency exit window.
R Make sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window.
R The opened emergency exit window must
be held in place by another person.
Pay attention to traffic conditions. G
WARNING
If the emergency exit window is unlocked
while driving, it could open and slam shut and
consequently fall down. There is a risk of an
accident and injury.
Before starting off, make sure that the emer-
gency exit window is locked and the locking
pins are undamaged.
! Make sure there is sufficient clearance
when opening the emergency exit window.
Hold the open window in position. You
could otherwise damage the emergency
exit window. The emergency exit window is intended for
use in an emergency only and must not be
opened unless the vehicle is stationary. The
emergency exit window is the first window
behind the driver's seat on the driver's side.
It is marked by the "Emergency Exit" label. Emergency exit
61Safety Z
X
To open: for the right-hand side of the vehi-
cle, turn thumbwheel 0044or for the left-hand
side of the vehicle, thumbwheel 0043of the
air vents clockwise.
X To close: for the right-hand side of the
vehicle, turn thumbwheel 0044or for the left-
hand side of the vehicle, thumbwheel 0043of
the air vents counter-clockwise. Adjusting the air vents in the roof duct
! Always leave at least one air vent open.
If the rear-compartment air conditioning is
switched on and all the air vents are closed,
the air-conditioning system may be dam-
aged. On vehicles with rear-compartment air con-
ditioning, adjustable air vents are integrated
into the roof duct.
X To adjust the airflow: open or close the
air flap in air vents 0043as needed.
X To adjust the air distribution: turn air
vent 0043to the desired position. Operating the auxiliary heating sys-
tem Important safety notes
G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, for example in
enclosed spaces or if the vehicle gets stuck
in snow. There is a risk of fatal injury.
Switch the auxiliary heating off in enclosed
spaces without extraction systems, e.g. in
garages. If the vehicle is stuck in snow and
you have to leave the auxiliary heating run-
ning, keep the exhaust pipe and the area
around the vehicle free of snow. To ensure an
adequate supply of fresh air, open a window
on the side of the vehicle that is not facing
into the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot, e.g.
the exhaust system. Flammable material such
as leaves, grass or twigs may ignite if they
come into contact with hot parts of the
exhaust system. There is a risk of fire.
When the auxiliary heating is switched on,
make sure that no flammable material can
come into contact with hot vehicle compo-
nents.
! Turn on the auxiliary heating at least once
a month for approximately 10 minutes. The
auxiliary heating could otherwise be dam-
aged.
! Make sure that the flow of hot air is not
blocked. The auxiliary heating will other-
wise overheat and switch off.
Your vehicle may be equipped with either an
auxiliary hot-water heater or an auxiliary
warm-air heater. Adjustment and operation of
the:
R hot-water auxiliary heater is done via the
on-board computer and with the auxiliary
heating button in the control panel
(Y page 124) or with the remote control
(Y page 125).
R auxiliary warm-air heater is done via the
timer above the overhead control panel
(Y page 127).
The auxiliary heating works independently of
the engine and supplements the climate 122
Operating the auxiliary heating systemClimate control
The auxiliary heating operates for another
two minutes and then switches off auto-
matically.
i If you switch off the ignition while imme-
diate heating mode (operating duration
10– 120 minutes) is active, immediate
heating mode is also switched off. The aux-
iliary heating operates for another
two minutes and then switches off auto-
matically.
If you have set continuous operation as the
operating duration and you switch off the
ignition, the auxiliary heating switches off
automatically after about 15 minutes. If, in
the remaining time, the ignition is switched
on again, continuous operation of the aux-
iliary heating continues.
Setting the preselection time G
WARNING
The auxiliary heating must not be operated if
there are highly flammable substances
nearby or in enclosed spaces without an
extraction system. Make sure that the auxili-
ary heating is not switched on automatically
by the timer in such places. If this possibility
exists, deactivate the respective programmed
time.
You can set three preselection times using
the timer.
Observe that when setting the preselection
time, this does not correspond to the switch-
on time but to the switch-off or departure
time. The auxiliary heating system starts up
automatically and runs for the operating dura-
tion set prior to departure.
Example: For a planned departure time of
7:00 a.m., you should also set the preselec-
tion time to 7:00 a.m. If the operating dura-
tion is preset to 40 minutes, for example, the
auxiliary heating starts up at 6:20 a.m.
If an identical time (time and day) is set in the
preselection memory, only the last time set is
saved. After a malfunction or if the battery has been
disconnected, you must set the preselection
times again. You can find further information
on malfunctions in the "Problems with the
auxiliary heating" section ( Ypage 132).
X Press the 00CFor00DB button until the
0045 symbol in the menu bar flashes.
X Press the 0070button.
In the program column, the 0059preselec-
tion memory numbers appear. The selected
preselection memory flashes.
X Press the 00CFor00DB button to select the
desired preselection memory.
X Press the 0070button.
The preselection memory is selected. The
days are shown.
X Set the day and time as described in the
"Setting the day, time and operating dura-
tion" section (Y page 128).
The preselection time is stored. The pro-
gram column disappears. In the display
panel, the on
on message and the 0084sym-
bol appear.
X Press the 0070button.
The operating duration flashes.
X Press the 00CFor00DB button to set the
minute value (10 – 120).
X Press the 0070button.
The operating duration for the preselection
time is saved. The time and number of the
selected preselection memory are shown.
i The preselection memory that will be acti-
vated next is underlined. Additionally, the
day that is set appears.
Deactivating the preselection time X
Carry out the steps as described in the
"Setting the preselection time" section. Operating the auxiliary heating system
129Climate control Z
X
Clean the front and rear license plates.
X Clean the windshield, windows and exterior
mirrors.
X Clean the steps, door sills and grab han-
dles.
This increases safety of footing.
X Clean the wheels/tires, wheel housings
and the underbody of the vehicle with a
water jet.
This increases road grip, especially on wet
road surfaces.
X Check the wheels/tires and wheel hous-
ings for trapped foreign objects and
remove them.
Trapped foreign objects can damage the
wheels/tires and may be flung out from the
vehicle when you continue driving.
X Check the underbody for trapped branches
or other parts of plants and remove them.
Trapped branches or other parts of plants
increase the risk of fire and can cause dam-
age to fuel lines, brake hoses and the rub-
ber bellows of axle joints and drive shafts.
X Clean the brake disks, brake pads and axle
joints, particularly after operation in sand,
mud, grit/gravel, water or similarly dirty
conditions.
X Check the entire floor assembly, the tires,
wheels, bodywork structure, brakes, steer-
ing, chassis and exhaust system for any
damage.
X Check the service brake for operating
safety, e.g. carry out a brake test.
X If you notice strong vibrations after driving
off-road, check the wheels and drive train
for foreign objects again. Remove any for-
eign objects which can lead to imbalances
and thus cause vibrations. Driving systems
Cruise control
Important safety notes Observe the notes on braking in the "Driving
tips" section (Y
page 156).
If you fail to adapt your driving style or if you
are inattentive, cruise control can neither
reduce the risk of an accident nor override the
laws of physics. Cruise control cannot take
road, weather and traffic conditions into
account. Cruise control is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time.
Do not use cruise control:
R in traffic conditions that are unsuitable for
driving at a constant speed, e.g. in heavy
traffic, on winding roads or off-road
R on slippery roads. Braking or accelerating
may cause the drive wheels to lose traction
and the vehicle could then skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, make sure that
you inform the new driver about the set cruise
speed.
General notes Cruise control maintains the speed of the
vehicle for you.
Use cruise control if road and traffic condi-
tions make it appropriate to maintain a steady
speed for a prolonged period. You can set any
speed from 20 mph upwards in increments of
1 mph.
Use cruise control if road and traffic condi-
tions make it appropriate to maintain a steady
speed for a prolonged period. You can set any
speed from 20 mph upwards in increments of
1 mph.
i If you have set km/h as the unit for the
digital speedometer ( Ypage 192), you can Driving systems
161Driving and parking Z
When parking your vehicle, make sure that
the tires do not get deformed by the curb or
other obstacles. If it is necessary to drive over
curbs, speed humps or similar elevations, try
to do so slowly and not at a sharp angle. Oth-
erwise, the tires, particularly the sidewalls,
can get damaged. Regular wheel and tire checks
G
WARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control
of your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
Check the wheels and tires of your vehicle for
damage regularly, i.e. at least every two
weeks, as well as after driving off-road or on
rough roads. Damaged wheels can cause a
loss of tire pressure. Pay particular attention
to damage such as:
R cuts in the tires
R punctures
R tears in the tires
R bulges on tires
R deformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width
of the tire (Y page 287). If necessary, turn
the front wheels to full lock in order to inspect
the inner side of the tire surface.
All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
install anything onto the valve other than the
standard valve cap or other valve caps
approved for your vehicle by dealers listed on
the inside of the front cover. Do not install any
other valve caps or systems, e.g. tire pressure
monitor systems.
Regularly check the pressure of all the tires,
particularly prior to long trips. Adjust the tire
pressure if necessary (Y page 290).The service life of tires depends on various
factors, including the following:
R
driving style
R tire pressure
R mileage Tire tread
G
WARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk
of hydroplaning increases, in particular where
speed is not adapted to suit the driving con-
ditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at differ-
ent locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires.
Minimum tire tread depth for:
R Summer tires: 00CEin (3 mm)
R M+S tires: 00CFin (4 mm)
For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached. Bar marking
0043for tread wear is integrated
into the tire tread.
Tread wear indicators (TWIs) are required by
law. Six indicators are positioned over the tire
tread. They are visible once the tread depth
is approximately 00CDin (1.6 mm). If this is the Operation
287Wheels and tires Z
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
If you mount M+S tires that have a lower max-
imum permissible speed than that of the vehi-
cle, affix a corresponding warning label in the
driver's field of vision. You can obtain this at
a qualified specialist workshop.
Once you have mounted the winter tires:
X Check the tire pressure (Y page 290).
X Reactivate the tire pressure moni-
tor*(Y page 295). Snow chains
G
WARNING
If you drive too fast with snow chains
mounted, they may snap. As a result, you
could injure others and damage the vehicle.
There is a risk of an accident.
Observe the maximum permissible speed for
operation with snow chains.
When driving with snow chains fitted, do not
exceed the maximum permissible speed of
30 mph (50 km/h). Observe the country-spe-
cific laws and regulations for operation with
snow chains.
! Check the snow chains for damage before
mounting them. Damaged or worn snow
chains may snap and damage the following
components:
R wheel
R wheel housing
R wheel suspension
For this reason, you must use only snow
chains that are free of defects. Observe the
manufacturer's mounting instructions.
! Vehicles with steel wheels: if you
mount snow chains on steel wheels, you
may damage the hub caps. Remove the hub
caps from the relevant wheels before
mounting the snow chains. Snow chains increase traction on roads in
wintry conditions.
For reasons of safety we only recommend
using snow chains or traction aids that are
approved for the Sprinter. The snow chains or
traction aids must be of class U or meet the
SAE type U specification. Information on
snow chains is available at any qualified spe-
cialist workshop.
When mounting snow chains, please bear the
following points in mind:
R Snow chains cannot be mounted on all
wheel/tire combinations. When mounting
the snow chains, note the permissible tire
and snow chain dimensions.
R Mount snow chains only in pairs and only
to the rear wheels. On vehicles with twin
tires, mount the snow chains to the outer
wheels. Observe the manufacturer's
mounting instructions.
R Only use snow chains when the road is cov-
ered by a layer of snow. Remove the snow
chains as soon as possible when you come
to a road that is not snow-covered.
R The use of snow chains may be restricted
by local regulations. Observe the appropri-
ate regulations before mounting snow
chains.
R When driving with snow chains fitted, do
not exceed the maximum permissible
speed of 30 mph (50 km/h).
R Check the tension of the chains after a dis-
tance of approximately 0.5 miles (1.0 km).
You can deactivate ASR (Y page 60) when
pulling away with snow chains mounted. This
allows the wheels to spin in a controlled man-
ner, achieving an increased driving force (cut-
ting action). Operation in winter
289Wheels and tires
* optional Z