2014 MERCEDES-BENZ SPRINTER trailer

Removing the front towing eye
X
Remove the screwdriver from the vehicle
tool kit.
X Insert the screwdriver into the towing eye
and turn the screwdriver counter-clock-
wise.
X Unscrew the towing eye.
X Insert cover 0043with the lug at the bottom
and press it in at the top until it engages.
X Place the towing eye and screwdriver back
in the vehicle tool kit. Towing in the event of malfunctions
With transmission damage !
Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed at a qualified specialist workshop.
If the vehicle has transmission damage, have
the propeller shaft removed before towing
away.
In the event of damage to the electrical
system If the battery is defective, the automatic
transmission will be locked in position P. In
order to be able to shift the automatic trans-
mission to position N, you must provide
power to the vehicle's 12 V electrical system
in the same way as when jump-starting
(Y page 278).
Have the vehicle transported on a transporter
or trailer. Towing with the front or rear axle
raised
General notes !
The ignition must be switched off if the
vehicle is being towed with the front or rear axle raised. Otherwise, ESP
®
may intervene
and damage the brake system.
! Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed at a qualified specialist workshop.
Observe the following before towing a vehicle
with a raised front or rear axle:
R the information on towing in the event of
malfunctions (Y page 281) and
R the important safety notes (Y page 279).
If the front axle is damaged, raise the vehicle
at the front axle and if the rear axle is dam-
aged, raise the vehicle at the rear axle.
Towing If the front axle is raised, the vehicle may be
towed a maximum of 30 miles
(50 km). For a
towing distance of over 30 miles (50 km), you
must remove the propeller shafts to the
driven axles.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Turn the key to position 1in the ignition
lock and leave it in this position.
X Switch on the hazard warning lamps
(Y page 96).
X If the front axle is raised, do not exceed the
towing speed of 30 mph (50 km/h) and the
towing distance of 30 miles (50 km). Tow-starting and towing away
281Breakdown assistance Z

Towing the vehicle with both axles on
the ground
Important safety notes G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
! Do not exceed a towing speed of
31 mph (50 km/h). You could otherwise
damage the transmission.
! Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed at a qualified specialist workshop.
Before towing the vehicle, observe the fol-
lowing:
R the information on towing in the event of
malfunctions (Y page 281) and
R the important safety notes (Y page 279).
Towing You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing dis-
tance of over 30 miles (50 km), you must
remove the propeller shafts to the driven
axles.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Leave the key in position 2in the ignition
lock. X
Switch on the hazard warning lamps
(Y page 96).
X Do not exceed the towing speed of
30 mph (50 km/h) and the towing distance
of 30 miles (50 km). Recovering a vehicle that is stuck
! When recovering a vehicle that has
become stuck, pull it as smoothly and
evenly as possible. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Tow-starting (emergency engine
starting)
Vehicles with automatic transmission !
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
Information on "Jump-starting" can be found
at the beginning of the "Breakdown assis-
tance" section ( Ypage 278). 282
Tow-starting and towing awayBreakdown assistance

Loading the vehicle
Instruction labels for tires and loads
G
WARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair the
steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load. The Tire and Loading Information placard on the
driver’s door B-pillar
Two instruction labels on your vehicle show
the maximum possible load.
(1) Only for vehicles with a gross weight of
less than 10,000 lbs (4,536 kg):
Tire and Loading Information placard 0043
is on the B-pillar on the driver's side. Tire
and Loading Information placard 0043
shows the permissible number of occu-
pants and the maximum permissible load
of the vehicle. It also contains details of
the tire sizes and corresponding pres-
sures for tires mounted at the factory.
(2) The vehicle identification plate is located on the base of the driver's seat. The vehi-
cle identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle occu-
pants, the fuel and the cargo. You can
also find information about the maximum Gross Axle Weight Rating on the front and
rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Do not
exceed the maximum gross vehicle
weight or the maximum gross axle weight
rating for the front or rear axle.
Tire and Loading Information placard
General notes Only vehicles with a gross weight of less than
10,000 lbs (4,536 kg) have a Tire and Loading
Information placard on the B-pillar on the
driver's side.
Maximum permissible gross vehicle
weight rating
0043
Maximum number of seats
0044 Maximum permissible gross vehicle
weight rating
X Specification for maximum gross vehicle
weight 0044is listed in the Tire and Loading
Information placard: "The gross weight of
occupants and luggage must not exceed
XXX kilograms or XXX lbs."
The gross weight of all vehicle occupants,
cargo, luggage and trailer load/noseweight (if
applicable) must not exceed the specified
value.
i The details on the Tire and Loading Infor-
mation placard illustration are only an 298
Loading the vehicleWheels and tires

example. The maximum permissible gross
vehicle weight rating is vehicle-specific and
may differ from that which is illustrated.
You can find the valid maximum permissi-
ble gross vehicle weight rating for your
vehicle on the Tire and Loading Information
placard.
Number of seats 0043
Maximum number of seats
0044 Maximum permissible gross vehicle
weight rating
Maximum number of seats 0043determines the
maximum number of occupants allowed to
travel in the vehicle. This information can be
found on the Tire and Loading Information
placard.
i The details on the Tire and Loading Infor-
mation placard illustration are only an
example. The number of seats is vehicle-
specific and can differ from the details
shown. The number of seats in your vehicle
can be found on the Tire and Loading Infor-
mation placard.
Determining the maximum load Individual steps
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575 in
accordance with the "National Traffic and
Motor Vehicle Safety Act of 1966".
X Step 1: Locate the statement "The com-
bined weight of occupants and cargo should never exceed XXX kg or XXX lbs." on
your vehicle's Tire and Loading Information
placard.
X Step 2: Determine the combined weight of
the driver and passengers that will be trav-
eling in your vehicle.
X Step 3: Subtract the combined weight of
the driver and passengers from XXX kilo-
grams or XXX lbs.
X Step 4: The resulting figure equals the
available amount of cargo and luggage load
capacity. For example, if the "XXX" amount
equals 1400 lbs and there will be five
150 pound passengers in your vehicle, the
amount of available cargo and luggage load
capacity is 650 lbs (1400 00F8750 (5 x 150) =
650 lbs).
X Step 5: Determine the combined weight of
luggage and cargo being loaded on the
vehicle. For reasons of safety, that weight
must not exceed the available cargo and
luggage cargo capacity calculated in step
4.
X Step 6 (if applicable): If you intend to tow
a trailer behind your vehicle, the load on the
trailer is transferred to your vehicle. Please
consult the Tire and Loading Information
placard, to determine how this reduces the
available cargo and luggage load capacity
of your vehicle. Loading the vehicle
299Wheels and tires Z

Example 1 Example 2 Example 3
Step 3 Permissible cargo
and trailer load/
noseweight (maxi-
mum gross vehicle
weight rating from
the Tire and Loading
Information placard
minus the gross
weight of all occu-
pants)
1500 lbs
(680 kg)
00F8750 lbs
(340 kg) =
750 lbs (340 kg) 1500 lbs
(680 kg)
00F8540 lbs
(245 kg) =
960 lbs (435 kg) 1500 lbs
(680 kg)
00F8150 lbs (68 kg)
= 1350 lbs
(612 kg) The greater the combined weight of the occupants, the lower the maximum luggage load.
Further information can be found under "Towing a trailer" (Y
page 178).Vehicle identification plate
Even if you have calculated the total cargo
carefully, you should still make sure that the
gross vehicle weight rating and the gross axle
weight rating are not exceeded. Details about
this can be found on the vehicle identification
plate on the driver seat frame of your vehicle
(Y page 319).
Gross vehicle weight: the gross weight of
the vehicle, all passengers, cargo and trailer
load/noseweight (if applicable) must not
exceed the permissible gross vehicle weight.
Gross axle weight rating: the maximum per-
missible load that can be carried by one axle
(front or rear axle).
To ensure that your vehicle does not exceed
the maximum permissible values (gross vehi-
cle weight and maximum gross axle weight
rating), have your loaded vehicle (including
driver, occupants, cargo, and full trailer load
if applicable) weighed on a suitable vehicle
weighbridge. Trailer load/noseweight
The trailer load/noseweight affects the gross
weight of the vehicle. If a trailer is attached,
the trailer load/noseweight is included in the
load along with occupants and luggage. The trailer load/noseweight is usually approx-
imately 10
%of the gross weight of the trailer
and its load. What you should know about wheels
and tires
Tire labeling
Overview 0043
DOT, Tire Identification Number
(Ypage 304)
0044 Maximum tire load (Y page 303) What you should know about wheels and tires
301Wheels and tires Z

DOT (Department of Transportation)
DOT marked tires fulfill the requirements of
the United States Department of Transporta-
tion.
Average weight of vehicle occupants
The number of occupants for which the vehi-
cle is designed multiplied by 68 kilograms
(150 lbs).
Uniform Tire Quality Grading Standards
A uniform standard to grade the quality of
tires with regard to tread quality, traction and
temperature characteristics. The quality
grading assessment is made by the manufac-
turer following specifications from the U.S
government. The quality grade of a tire is
imprinted on the sidewall of the tire.
Recommended tire pressure
The recommended tire pressure are the pres-
sures specified for the tires mounted on the
vehicle at the factory.
The Tire and Loading Information placard 7
contains the recommended tire pressure for
cold tires, the maximum permissible load and
the maximum permissible vehicle speed.
The tire pressure table contains the recom-
mended tire pressure for cold tires under var-
ious operating conditions, i.e. loading and/or
speed of the vehicle.
Increased vehicle weight due to optional
equipment
The combined weight of all standard and
optional equipment available for the vehicle,
regardless of whether it is actually installed
on the vehicle or not.
Wheel rim
The part of the wheel on which the tire is
mounted.
GAWR (Gross Axle Weight Rating)
GAWR is the maximum gross axle weight rat-
ing. The actual load on an axle must never
exceed the gross axle weight rating. The Gross Axle Weight Rating can be found on the
vehicle identification plate on the driver seat
frame (Y
page 319).
Speed index
The speed index is part of the tire identifica-
tion. It specifies the speed range for which the
tire is approved.
GTW (Gross Trailer Weight)
GTW is the total of weight of a trailer and the
weight of the load, accessories etc. on the
trailer.
GVW (Gross Vehicle Weight)
The gross vehicle weight includes the weight
of the vehicle including fuel, tools, spare
wheel, accessories installed, occupants, lug-
gage and the drawbar noseweight if applica-
ble. The gross vehicle weight may never
exceed the gross vehicle weight rating
(GVWR) specified on the vehicle identification
plate at the base of the driver's seat
(Y page 319).
GVWR (Gross Vehicle Weight Rating)
The GVWR is the maximum permitted gross
weight of the fully laden vehicle (weight of the
vehicle including all accessories, occupants,
fuel, luggage and the drawbar noseweight if
applicable). The Gross Vehicle Weight Rating
is specified on the vehicle identification plate
on the driver seat frame (Y page 319).
Maximum weight of the laden vehicle
The maximum weight is the sum of:
R the curb weight of the vehicle
R the weight of the accessories
R the load limit
R the weight of the factory installed optional
equipment
Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa are the
equivalent of 1 psi. Another tire pressure unit
7 Only for vehicles with a gross weight of less than 10,000 lbs (4,536 kg). What you should know about wheels and ti
res
305Wheels and tires Z

Traction
Traction is the result of friction between the
tires and the road surface.
TWR (permissible trailer drawbar load)
The TWR is the maximum permissible weight
that may act on the ball coupling of the trailer
tow hitch.
Wear indicator
Narrow bars (tread wear bars) that are dis-
tributed over the tire tread. If the tire tread is
level with the bars, the wear limit of 00CDin
(1.6 mm) has been reached.
Distribution of the vehicle occupants
The distribution of vehicle occupants over
designated seat positions in a vehicle.
Maximum permissible payload weight
Nominal load and goods/luggage load plus
68 kg (150 lbs) multiplied by the number of
seats in the vehicle. Flat tire
General notes
Your vehicle is equipped with a spare wheel.
The spare wheel is under the vehicle at the
rear (Y page 313).
Information about fitting a wheel can be found
in the "Wheel change" section (Y page 308).
When you replace a tire, we recommend that
you also replace the tire valve. Please observe
the safety-relevant information on tire valve
(Y page 292). Changing wheels
Rotating the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions.
The wheel brakes or suspension components may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels
and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are
located in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the elec-
tronic components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(Y page 308).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the inter-
vals in the tire manufacturer's warranty book
in your vehicle documents. If no warranty
book is available, the tires should be rotated
every 3,000 to 6,000 miles (5,000 to
10,000 km), or earlier if tire wear requires. Do
not change the direction of rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and reac-
tivate the tire pressure monitor if necessary. Changing wheels
307Wheels and tires Z

ITY). These documents are supplied when
the vehicle is delivered.
Consumption figures were found in the cur-
rently valid respective version:
R for vehicles from the Euro 5 standard
according to regulation (EC) no.
715/2007
R for vehicles from the Euro 6 standard
according to regulation (EC) no.
595/2009
Fuel consumption depends on:
R the vehicle version
R the style of driving
R the operating conditions
R the type or quality of the fuel used
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in city traffic
R during short journeys
R on mountainous terrain
R when towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (Y page 22).
The following components of the different
vehicle versions influence fuel consumption:
R tire sizes, tire tread, tire pressure, tire con-
dition
R body
R transmission ratios for the drive assem-
blies
R additional equipment (e.g. air-conditioning
system, auxiliary heating system).
For these reasons, the actual consumption
figures for your vehicle may deviate from the
consumption figures determined according
to EU Directive 80/1268/EEC.
Data concerning fuel consumption are
recorded in the on-board computer; use the
steering wheel buttons to call up the Trip
computer menu (Ypage 197). Diesel Exhaust Fluid (DEF) General notes
!
Only use DEF in accordance with
ISO 22241. The exhaust gas aftertreatment
system may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage caused by the use of other reduc-
ing agents will invalidate the New Vehicle
Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
High ambient temperatures
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape. Ammonia vapors have a pungent
odor and are particularly irritating for your
skin, respiratory organs and eyes. This may
result in burning eyes, nose and throat, as
well as coughing and watering eyes. Do not
inhale ammonia vapors.
If DEF heats up, e.g. in direct sunlight, in the
DEF supply reservoir for some time to over
122 ‡ (50 †), ammonia vapor will develop.
Low ambient temperatures
DEF freezes at a temperature of approx-
imately 12 ‡(00F811 †). The vehicle is equipped
with a DEF preheating system at the factory.
Winter operation is therefore also guaranteed
at temperatures under 12 ‡ (00F811 †).
Additives and tap water
! Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise,
the exhaust gas aftertreatment may be
damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New
Vehicle Limited Warranty. 324
Service products and capacitiesTechnical data