Problems with PARKTRONIC
Problem Possible causes/consequences and
0050
0050Solutions Only the red segments
in the PARKTRONIC
warning displays are lit.
A warning tone also
sounds for approx-
imately 2 seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds.
The indicator lamp of
the
0069 button lights
up and the red seg-
ments in the
PARKTRONIC warning
display go out. PARKTRONIC has malfunctioned and has switched itself off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. The PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though there is no
obstacle present. The PARKTRONIC sensors are dirty or iced up.
X
Clean the PARKTRONIC sensors (Y page 270).
X Turn the key to position 2again in the ignition lock. The license plate or other parts attached near the sensors may
not be secured correctly.
X
Check the license plate and attachment parts near the sensors
for correct seating. An external radio or ultrasonic source may be causing interfer-
ence.
X
Check PARKTRONIC functions in a different location. Rear view camera
Important safety notes !
Objects that are not at ground level
appear further away than they actually are,
for example:
R the bumper of the vehicle parked behind
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the tail-end of a truck
R slanted posts Only use the camera guide lines for orien-
tation. Do not get any closer to objects than
the lowest horizontal guide line. You may
otherwise damage your vehicle and/or the
object.
The rear view camera is only an aid. It cannot
replace your own awareness of the immedi-
ate surroundings. You are responsible for
safe maneuvering and parking. When maneu-
vering and parking, make sure that there are
no persons, animals or objects in the maneu-
vering area. Driving systems
171Driving and parking Z
Vehicle submenu
Setting the radio station selection
With the
Search
Searchfunction, you can set how
the radio changes the station when you oper-
ate it with the steering wheel buttons (not
with Audio 20).
The Frequency
Frequency setting starts the station
search. The Memory
Memorysetting selects the next
stored station.
Using the steering wheel buttons
X Press the 0080or007F button repeatedly
until the Settings Settings menu appears in the
display.
X Press the 0063button to switch to the sub-
menu selection.
X Press 0081or0082 to select the Vehicle
Vehicle
submenu.
X Press the 0063button to select the
Search
Search function.
The selection marker is on the current set-
ting.
X Press the 0081or0082 button to select the
station search mode.
Setting the windshield wiper sensitivity You can use the
Wipe
Wipesensor
sensor function to set
the sensitivity of the rain/ light sensor. Using the steering wheel buttons
X
Press the 0080or007F button repeatedly
until the Settings Settings menu appears in the
display.
X Press the 0063button to switch to the sub-
menu selection.
X Press 0081or0082 to select the Vehicle
Vehicle
submenu.
X Press the 0063button to select the Wipe
Wipe
sensor
sensor function.
The selection marker is on the current set-
ting.
X Press the 0081or0082 button to adjust the
sensitivity of the rain/light sensor.
The levels are graded as follows:
R Level 1 Level 1: high sensitivity – wiping begins
even in light rain
R Level 2 Level 2: moderate sensitivity
R Level 3
Level 3: low sensitivity – wiping only
begins in heavy rain
Convenience submenu The
Key Key function allows you to define whether
settings for some submenus are stored with
a key dependence.
This function pertains to the Inst. clus‐ Inst. clus‐
ter
ter (instrument cluster) menu, the Light‐
Light‐
ing
ing menu and the Vehicle
Vehiclemenu.
Using the steering wheel buttons
X Press the 0080or007F button repeatedly
until the Settings Settings menu appears in the
display.
X Press the 0063button to switch to the sub-
menu selection.
X Press the 0081or0082 button to select the
Convenience
Convenience submenu.196
On-board computer (vehicles with steering wheel buttons)On-board computer and displays
Display messages Possible causes/consequences and
0050
0050Solutions 00B2
Engine oil level Engine oil level
Stop, turn engine Stop, turn engine
off off There is not enough or no oil in the engine. There is a danger of
engine damage.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 253).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 00B2
Oil sensor Visit Oil sensor Visit
workshop workshop There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. Driving systems
Display messages Possible causes/consequences and
0050 0050Solutions Limit
Limit
... km/h
... km/h The speed display flashes.
The vehicle has exceeded the speed set for variable
SPEEDTRONIC, e.g. on a steep downhill gradient (overrun mode).
X Apply the brakes yourself as required. Cruise control Cruise control
Visit workshop
Visit workshop Cruise control has been deactivated due to a malfunction.
X
Have cruise control checked at a qualified specialist workshop. 216
Display
messagesOn-board computer and displays
Display messages Possible causes/consequences and
0050
0050Solutions Lane
Lane
Keep.
Keep. Assist
Assist
temporarily
temporarily
unavailable unavailable and the
00B0indicator lamp lights up.
Lane Keeping Assist is deactivated and temporarily inoperative.
Possible causes are:
R There are no lane markings present.
R The camera's functionality is impaired due to heavy rain, snow
or fog.
R The camera cannot recognize the road markings:
-It is too dark.
- The lane markings are worn or are covered, for example, by
dirt or snow.
R The windshield is dirty in the camera's field of vision.
X Stop the vehicle paying attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away
(Y page 151).
X Clean the windshield (Y page 269), particularly in the camera's
field of vision.
If the 00B0 indicator lamp goes out, Lane Keeping Assist is
operational again. Lane Lane
Keep.
Keep. Assist
Assist
inoperative
inoperative Lane Keeping Assist is faulty.
X
Have Lane Keeping Assist checked at a qualified specialist
workshop. Blind Spot Assist Blind Spot Assist
inoperative inoperative Blind Spot Assist is faulty.
X
Have Blind Spot Assist checked at a qualified specialist work-
shop. Collision Preven‐ Collision Preven‐
tion tion
Assist
Assist inoper‐
inoper‐
ative
ative Collision Prevention Assist is faulty.
X
Have Collision Prevention Assist checked at a qualified special-
ist workshop. Recognition by the radar sensor system can be impaired in the
case of:
R
dirt on the sensors or anything else covering the sensors
R it is snowing or raining heavily
R there is interference from other radar sources
R there are strong radar reflections, for example in parking
garages
R a narrow vehicle is traveling in front, e.g. a motorbike
R a vehicle is traveling in front on a different line
X Clean the radar sensor system area. Display
messages
217On-board computer and displays Z
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power
washer (Y page 268). You could otherwise
damage the tires.
Cleaning the wiper blades G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
X Carefully clean the wiper blades with a
damp cloth.
X Fold back the wiper arms before switching
on the ignition. Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic covers of the exterior
lighting with a damp sponge and a mild
cleaning agent, e.g. car shampoo for
Sprinter vehicles, or with cleaning cloths.
Cleaning the mirror turn signal !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
car shampoo or cleaning cloths.
Cleaning the sensors !
Do not use dry, coarse or hard cloths and
do not scrub. You will otherwise scratch or
damage the sensors.
If you clean the sensors with a power
washer or steam cleaner, observe the infor-
mation provided by the manufacturer
regarding the distance to be maintained
between the vehicle and the nozzle of the
power washer. PARKTRONIC sensors (example: front bumper, left
side of vehicle)270
CareMaintenance and care
X
Clean all sensors 0043in the front and rear
bumpers with water, shampoo and a soft
cloth.
Cleaning the rear view camera !
Do not use dry, coarse or hard cloths and
do not scrub. Otherwise, you will scratch or
damage the lens of the rear-view camera.
If you clean the vehicle with a high-pressure
or steam cleaner, maintain a distance of at
least 1.650 cm from the rear-view camera.
Do not aim directly at the rear-view camera
or at the microphone opening on the under-
side of the rear-view camera. You could
otherwise damage the rear-view camera. Rear view camera in the middle of the roof above
the high-mounted brake lamp
0043 Camera lens
0044 Microphone openings
X Clean camera lens 0043with clear water and
a soft cloth.
Make sure that you do not apply any wax to
camera lens 0043when waxing the vehicle. If
necessary, remove the wax using water,
shampoo and a soft cloth.
Cleaning the sliding door X
Remove foreign objects from the vicinity of
the contact surfaces and contact pins of
the sliding door.
X Clean the contact surfaces and contact
pins with a mild cleaning agent and a soft
cloth. Do not oil or grease the contact plates and
contact pins.
Cleaning the electrical step Clean the electrical step at least once a
month. Make sure that no dirt accumulates in
the housing or on the step.
X
Extend the electrical step (Y page 73).
X Close the sliding door until the door lock
engages.
The electrical step remains extended for
cleaning.
X Clean the electrical step and the housing
with a power washer.
X After cleaning, spray the step guides on
each side with silicone spray when the
housing and electrical step are dry.
Do not use oil or grease as a lubricant.
X Retract the electric step.
Cleaning the trailer tow hitch !
Do not clean the ball coupling with a
power washer. Do not use solvents.
! Observe the notes on care in the Opera-
tor's Manual for the trailer tow hitch and
the ball coupling manufacturer.
You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior
Cleaning with a power washer !
When using liquids to clean the vehicle
interior, observe the following points:
R Under no circumstances use power
washers.
R Make sure that no fluids enter or remain
in gaps and cavities. Care
271Maintenance and care Z
information table or the tire pressure table
(Y
page 290).
X If the tire pressure is too low, increase it to
the recommended value.
X If the tire pressure is too high, release air
by pressing down the metal pin in the valve.
Use the tip of a pen, for example. Then,
check the tire pressure again using the tire
pressure gauge.
X Screw the valve cap onto the valve.
X Repeat the steps for the other tires. Tire pressure monitor
Important safety notes G
WARNING
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the pressure rec-
ommended by the vehicle manufacturer on
the Tire and Loading Information placard on
the driver's door B-pillar or the tire pressure
label on the inside of the fuel filler flap. If your
vehicle has tires of a different size than the
size indicated on the Tire and Loading Infor-
mation placard or the tire pressure label, you
should determine the proper tire pressure for
those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pres-
sure telltale when one or more of your tires
are significantly underinflated. Accordingly,
when the low tire pressure telltale illuminates,
you should stop and check your tires as soon
as possible, and inflate them to the proper
pressure. Driving on a significantly underin-
flated tire causes the tire to overheat and can
lead to tire failure. Underinflation also
reduces fuel efficiency and tire tread life, and
may affect the vehicle's handling and stop-
ping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driv-
er's responsibility to maintain correct tire pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate if the
system is not operating properly. The TPMS
malfunction indicator is combined with the
low tire pressure telltale. When the system
detects a malfunction, the warning lamp will
flash for approximately a minute and then
remain continuously illuminated. This
sequence will be repeated every time the vehi-
cle is started as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunc-
tions may occur for a variety of reasons,
including the mounting of incompatible
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from func-
tioning properly. Always check the TPMS mal-
function telltale after replacing one or more
tires or wheels on your vehicle to ensure that
the replacement or alternate tires and wheels
allow the TPMS to continue to function prop-
erly.
Vehicles with a tire pressure monitor are
equipped with sensors in the wheels that
monitor the tire pressure of all four tires. The
tire pressure monitor monitors the pressure
in all four tires; you set this pressure when
you activate the tire pressure monitor. The
tire pressure monitor warns you when the
pressure drops in one or more of the tires. The
tire pressure monitor only functions if the
corresponding sensors are installed to all
wheels.
You should always adjust the tire pressure
according to the vehicle load. Restart the tire
pressure monitor if you change the tire pres-
sure.
The tire pressure monitor does not warn you
if a tire pressure is incorrect. Observe the Tire pressure
293Wheels and tires Z
X
Wheel with hub cap: position the opening
for the tire valve in the hub cap over the tire
valve.
X Push the edge of the hub cap with both
hands against the wheel until it clicks into
place. Make sure the hub cap retaining
catches engage on the steel wheel.
X Wheel with central hub cap: position the
retaining lugs of the central hub cap over
the wheel bolts.
X Hit the middle of the hub cap to engage it
on the wheel.
X Secure the faulty wheel in the spare wheel
bracket (Y page 314).
X Check the tire pressure of the newly
mounted wheel and adjust it if necessary.
Observe the recommended tire pressure
(Y page 290).
X Retighten the wheel bolts or wheel nuts to
the specified tightening torque after the
vehicle has been driven for 30 miles
(50 km).
When using a wheel/spare wheel with a new
or newly painted wheel rim, have the wheel
bolts/nuts retightened again after approx-
imately 600 to 3,000 miles (1,000 to
5,000 km). Observe the specified tightening
torque.
i Vehicles with the tire pressure monitor
system: all mounted wheels must be equip-
ped with functioning sensors. Wheel and tire combination
General notes
! Retreaded tires are neither tested nor rec-
ommended for Sprinter vehicles, since pre-
vious damage cannot always be detected
on retreaded tires. We can therefore not
guarantee driving safety. Do not mount
used tires if you have no information about
their previous usage. The recommended tire pressures can be
found:
R
on the Tire and Loading Information plac-
ard 8
on the B-pillar on the driver's side
R on the tire pressure table on the B-pillar on
the driver's side
The recommended tire pressure can also be
found in the "Tire pressure table" section in
these Operating Instructions (Y page 297).
The wheel/tire combination for your vehicle
can be found on the tire pressure table. Fur-
ther information on wheel/tire combination
can be obtained at any qualified specialist
workshop.
Check tire pressures regularly and only when
the tires are cold. Observe the notes on the
recommended tire pressures (Y page 290).
Follow the maintenance recommendations in
the tire manufacturer's warranty book in your
vehicle documents.
Notes on the vehicle equipment – always
install the vehicle:
R with tires of the same size across an axle
(left/right)
R with the same type of tires on all wheels at
a given time (summer tires, winter tires) Spare wheel
Important safety notes
G
WARNING
Wheel and tire dimensions as well as the type
of tire can vary between the spare wheel and
the wheel to be replaced. When the spare
wheel is mounted, driving characteristics may
be severely affected. There is a risk of an acci-
dent.
In order to reduce risks:
R you should therefore adapt your driving
style and drive carefully.
R never mount more than one spare wheel
that differs from the wheel to be replaced.
8 Only for vehicles with a gross weight of less than 10,000 lbs(4,536 kg). Spare wheel
313Wheels and tires
Z