2014 MERCEDES-BENZ SPRINTER key battery

X
Apply the parking brake.
X Turn the key to position 0in the ignition
lock and remove it.
The immobilizer is activated.
X Secure the vehicle to prevent it from rolling
away (Y page 151). Wheel chock
Use the wheel chock or a similar object to
prevent the vehicle from rolling away, e.g.
when parking or changing a wheel. Wheel chock in the load/passenger compartment
X
To remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable 0043down a little and remove it from
retainer 0044.
X Remove the chock.
i When stowing the wheel chock, make
sure that restraining cable 0043is holding it
securely in retainer 0044. Wheel chock to the rear of the chassis on the left
side of the vehicle (example) X
To remove the wheel chock on Cab
Chassis: pull the locking springs down and
remove the wheel chock.
i When stowing the wheel chock, make
sure that it is secured in the retainer with
the locking springs. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
4 weeks, the battery may be damaged by
exhaustive discharging.
X Disconnect the battery ( Ypage 262) or
switch off the battery main switch
(Y page 136).
Or
X Connect the battery to a trickle charger.
You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
The driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a telephone
call. If you choose to use the telephone while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle. Driving tips
153Driving and parking
Z

You can use the 12 V sockets (15 A) for
accessories with a maximum power con-
sumption of 180 W. You can connect acces-
sories with a maximum power consumption
of 300 W to the 12 V socket (25 A) on the
lower section of the center console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running,
the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately
14 m) every second.
You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis-
cussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved exte-
rior antenna for operating the mobile phone.
Only in this way can optimal mobile phone
reception quality in the vehicle be ensured and mutual interference between the vehicle
electronics and mobile phones minimized.
Observe the legal requirements for each indi-
vidual country. Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehi-
cle. The microphone for the hands-free sys-
tem is installed in the overhead control panel
or in the overhead stowage compartment
together with the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter acces-
sories include brackets for various mobile
phone models.
i Mobile phone brackets which are availa-
ble from various manufacturers on the
open market are not compatible with the
Sprinter telephone system. You can recog-
nize suitable holders for your mobile phone
by the imprinted star and the B6 spare part
number on the back of the bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-instal-
lation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications equip-
ment
Important safety notes
G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident. Additional communications equipment
239Stowing and features
Z

Service due date has been exceeded
Vehicles with steering wheel buttons:
if
you have missed the service due date, one of
the following messages appears in the display
and warning tone also sounds.
R 0099 Service A overdue by ... days
Service A overdue by ... days
R 0099 Service A overdue by ... mi
Service A overdue by ... mi
(km km)
Vehicles without steering wheel buttons:
if you have missed the service due date, the
0099 or009A symbol for the service flashes
for 10 seconds after the ignition is switched
on. A minus sign also appears in front of the
service due date.
Calling up the service due date X
Turn the key to position 2in the ignition
lock.
The display is activated.
Vehicles without steering wheel buttons
X Press the 0079menu button on the instru-
ment cluster repeatedly until the 0099or
009A symbol for the service appears in the
display.
Additionally, you will see the remaining dis-
tance in miles (mi mi) or kilometers ( km km) or the
remaining time in days (d d).
Vehicles with steering wheel buttons
X Press the 0080or007F button on the steer-
ing wheel until the standard display
(Y page 189) appears in the display.
X Press the 0041or0068 button on the steer-
ing wheel repeatedly until the service mes-
sage appears in the display, for example:
R 0099 Service A due in ... days
Service A due in ... days
R 0099 Service A due in ... mi Service A due in ... mi (kmkm) Battery
Important safety notes
Risk of explosion. Explosive oxy-
hydrogen is produced when bat-
teries are being charged. Only
charge batteries in well-ventilated
areas.
Risk of explosion. Avoid creating
sparks. Avoid open flames and do
not smoke in the vicinity of the
battery.
Battery acid is caustic. Wear acid-
proof protective gloves. If skin or
clothes are splashed with acid,
neutralize the splashes immedi-
ately with soapy water or an acid
neutralizer, and then clean the
affected areas with water.
Wear eye protection. When mixing
water and acid, the liquid can
splash into your eyes. Rinse acid
splashes to the eyes immediately
with clean water and contact a
doctor immediately.
Keep children at a safe distance.
Children are not able to assess the
dangers posed by batteries and
acid.
When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual.
H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-260
BatteryMaintenance and care

cialist workshop or a special
collection point for used bat-
teries.
Observe the following notes:
R Have the condition of charge checked for
the batteries more frequently if you use the
vehicle mainly for short trips or if you leave
it parked for an extended period.
In order for the batteries to achieve their
maximum possible service life, they must
always be sufficiently charged.
R When replacing a battery, only use batter-
ies that are recommended for use in
Sprinter vehicles.
R Have the battery removed at a qualified
specialist workshop.
R If you intend to leave your vehicle parked
for a long period:
- consult a qualified specialist workshop
or
- switch off the electrical system using the
battery main switch (Y page 136).
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power. Installation locations
Your vehicle may be equipped with three bat-
teries, depending on the equipment version:
R a starter battery in the battery case in the
driver's footwell
R additional battery in the engine compart-
ment
R auxiliary battery under the driver's seat Installing/removing the floor cover-
ing (starter battery)
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another. X
Switch off all electrical consumers.
X To remove: remove screws 0087and take off
trim 0044.
X Remove floor covering 0043.
X To install: place floor covering 0043in the
driver's footwell.
X Slide floor covering 0043underneath the car-
rier of the accelerator pedal and align it at
the base of the driver's seat and at the door
sill.
Make sure that the floor covering does not
obstruct the accelerator pedal.
X Put trim 0044in place and screw screws 0087
back in. Battery
261Maintenance and care Z

Disconnecting/connecting the
starter battery
Important safety notes G
WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the starter battery !
Switch off the engine and remove the key
from the ignition lock before you loosen or
disconnect the terminal clamps. You may
otherwise destroy electronic components
such as the alternator.
Always disconnect the starter battery in the
battery case in the driver's footwell first.
! Always disconnect the battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics. Battery cover in the driver's footwell
X Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Remove the floor covering in the driver's
footwell ( Ypage 261).
X Loosen screws 0044and slide battery
cover 0043in the direction of the arrow.
The screws must protrude beyond the
larger recesses.
X Remove battery cover 0043upwards. Starter battery in the driver's footwell
X First loosen and remove the negative ter-
minal clamp so that it is no longer in contact
with the terminal.
X Remove the cover from the positive termi-
nal.
X Loosen the positive terminal clamp and fold
it up to the side together with the pre-fuse
box. 262
BatteryMaintenance and care

Disconnecting and connecting the
additional battery (engine compart-
ment)
Important safety notes G
WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the additional battery !
Switch off the engine and remove the key
from the ignition lock before you loosen or
disconnect the terminal clamps. You may
otherwise destroy electronic components
such as the alternator.
Always disconnect the starter battery in the
battery case in the driver's footwell first.
! Always disconnect the battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics. Additional battery in the engine compartment
X Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Open the hood (Y page 250).
X First loosen and remove the negative ter-
minal clamp so that it is no longer in contact
with the terminal.
X Remove the cover from the positive termi-
nal.
X Loosen and remove the positive terminal
clamp.
Connecting the additional battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Close the hood.
Carry out the following work after connecting
the battery:
X Reset the side windows ( Ypage 79). 264
BatteryMaintenance and care

Installing and removing the additional
battery (engine compartment)
Removing the additional battery X
Disconnect the battery (Y page 264).
X Loosen the bolts holding the retainer that
prevents the battery from moving around.
X Remove the battery holder and take out the
battery.
Installing the additional battery X
Insert the battery into the battery case.
X Insert the battery holder.
X Tighten the bolts holding the retainer that
prevents the battery in the engine com-
partment from moving around.
X Connect the battery (Y page 264).Disconnecting and connecting the
auxiliary battery (base of the driver's
seat)
Important safety notes G
WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected. R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the auxiliary battery !
Switch off the engine and remove the key
from the ignition lock before you loosen or
disconnect the terminal clamps. Other-
wise, you could destroy electronic compo-
nents such as the alternator.
First disconnect the starter battery in the
engine compartment.
! Always disconnect the battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics.
The auxiliary battery is located in the driver's
seat base.
X Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Fold the driver's seat cushion forward.
X First loosen and remove the negative ter-
minal clamp so that it is no longer in contact
with the terminal.
X Remove the cover from the positive termi-
nal.
X Loosen and remove the positive terminal
clamp.
Reconnecting the auxiliary battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Fold the driver's seat cushion back. Battery
265Maintenance and care Z

R
Only use jumper cables that have a suffi-
cient cross-section and insulated terminal
clamps.
R If the battery is fully discharged, attach the
battery of another vehicle for a few minutes
before attempting to start. This charges the
empty battery a little.
R Make sure that the two vehicles do not
touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamps do not
come into contact with other metal parts
while the jumper cables are connected to
the battery.
R the jumper cables cannot come into con-
tact with parts such as the V-belt pulley or
the fan. These parts move when the engine
is started and while it is running.
i Jumper cables and further information
regarding jump starting can be obtained at
any qualified specialist workshop. Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched
on (Y page 136).
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Switch off all electrical consumers, e.g.
audio equipment, blower.
X Turn the key to position 0in the ignition
lock and remove it (Y page 137).
X Open the hood (Y page 250). Tow-starting and towing away
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 319).
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged. Tow-starting and towing away
279Breakdown assistance Z