2014 MERCEDES-BENZ SPRINTER door lock

Child-proof locks for the sliding door/
rear door G
WARNING
If children are traveling in the vehicle, they
could:
R open doors, thus endangering other people
or road users
R exit the vehicle and be caught by oncoming
traffic
R operate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the
vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
The child-proof locks are in the sliding door
and rear door. Child-proof lock for the sliding door
Child-proof lock for the rear door
0043
Latch
0048 Door secured
0049 Door released
You can use the child-proof locks in the doors
to secure the sliding door and the rear door
individually.
A door with an activated child-proof lock can-
not be opened from the inside. It can only be
opened from the outside if the vehicle is
unlocked.
X To activate/deactivate: slide latch0043in
the corresponding direction.
X Then, make sure that the child-proof locks
are working properly. Child-proof locks
55Safety Z

X
To open: position both handles 0043verti-
cally. This will break locking pins 0044.
The window is unlocked.
X Swing the window outward by the handles
and hold it in this position. Make sure there
is sufficient clearance when doing so.
X To close: close the window.
X Position both handles 0043horizontally.
Make sure that the locks 0087are inside in
front of the window frame.
The window is locked.
X Replace locking pins 0044at the latest before
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the
vehicle occupants can exit the vehicle
through the emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used
safely in the event of an emergency:
R Before beginning a journey, inform the vehi-
cle occupants of the emergency exit win-
dow and explain how to use it. Make sure
to explicitly point out the risks described
here.
R Only vehicle occupants who know how to
use the emergency exit window are permit-
ted to sit next to it.
R Access to the emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags
or items of clothing.
R When exiting the vehicle through the emer-
gency exit window, pay attention to the
vehicle height and the local conditions. Par-
ticularly children and smaller adults may
require assistance when exiting the vehi-
cle. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the igni-
tion lock.
X To deactivate: turn the key to position 2
in the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave
the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Sprinter dealer or
call 1-877-762-826 7(in USA) or
1-800-387-010 0(in Canada). ATA (Anti-Theft Alarm system)
X To arm: close all doors.
X Lock the vehicle with the key.
The indicator lamp in the central locking
button (Y page 71) flashes.
X To deactivate: unlock the vehicle with the
key.
The indicator lamp in the central locking
button (Y page 71) goes out.
i Cargo Van and Crew Van only:
Unless you open a door or the tailgate
within 40 seconds after unlocking the vehi-
cle:
R the vehicle will be locked again
R the anti-theft alarm system will be armed
again 62
Theft deterrent locking systemSafety

If the alarm system is armed, a visual and
audible alarm is triggered by the following:
R Unlocking the vehicle from inside
R Opening a door
R Opening the hood
i The alarm is not switched off, even if you
immediately close the open door that has
triggered it, for example.
X To stop the alarm: press the0036button
on the remote control.
Or
X Insert the key into the ignition lock.
The alarm stops. Tow-away alarm
Operation A visual and audible alarm is triggered if the
inclination of the vehicle changes when the
tow-away alarm is armed. This can be the
case if the vehicle is raised on one side, for
example.
Arming/deactivating The tow-away alarm is automatically armed
approximately 20 seconds after you lock the
vehicle.
The tow-away alarm is automatically deacti-
vated when you unlock the vehicle.
Deactivating X
Remove the key from the ignition lock.
X Press button 0043.
When the button is released, the indicator
lamp on button 0044lights up for about
5 seconds.
X Lock the vehicle.
The tow-away alarm is deactivated.
The tow-away alarm remains deactivated
until you lock the vehicle again.
Deactivate the tow-away alarm when locking
your vehicle and:
R loading and/or transporting the vehicle, on
a ferry or car transporter, for example
R parking on a moving surface, as split-level
garage
This will prevent false alarms. Interior motion sensor
Operation If the armed interior motion sensor detects
motion in the vehicle interior, a visual and
acoustic alarm is triggered. This can happen
if someone reaches into the vehicle interior,
for example.
i
If the interior motion sensor is armed and
the auxiliary heating system (Y page 122)
switches on, a false alarm may occur as a
result of interior temperature monitoring.
In this case, either deactivate the interior
motion sensor or switch off the auxiliary
heating.
Arming X
Close the side windows.
X Make sure that nothing (such as mascots
or coat hangers) are hanging on the rear-
view mirror or on the grab handles on the
headliner.
This will prevent false alarms.
X Lock the vehicle.
The interior motion sensor is armed after
approximately 40 seconds. Theft deterrent locking system
63Safety Z

Useful information
..............................66
Key ....................................................... 66
Central locking .................................... 71
Driver's door and co-driver's door .....72
Sliding door ......................................... 72
Electrical step ..................................... 73
Rear doors ........................................... 75
Partition sliding door ..........................77
Side windows ...................................... 78 65Opening and closing

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is
a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the igni-
tion lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to
32 ft (10 m). Use the remote control of the
key only when in immediate proximity of the
vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing

If there is a key is in the ignition lock, the
remote control is inoperative. When locking
or unlocking the vehicle with the remote
control, always pay attention to the indicator
lamp signaling. Also check the locking knobs
of the doors.
Unlocking/locking the vehicle with the
remote control Remote control with an integrated folding key
0043 0042 To unlock the sliding doors and the
rear door
0044 0036 To unlock the driver's door only or
unlock the vehicle centrally
0087 0037 To lock the vehicle centrally
0085 Key release button
0083 Battery check lamp
X To unlock the driver's door: press the
0036 button.
The turn signals flash once. The theft deter-
rent locking system is deactivated.
X To unlock the sliding doors and the rear
door: press the 0042button.
The turn signals flash once.
X To unlock centrally: unlock the driver's
door.
X Press the 0036button again within 2 sec-
onds.
The turn signals flash once.
i If the surround lighting has been switched
on using the on-board computer
(Y page 195), it goes on when the vehicle
is unlocked. If you do not open a Cargo Van or
Passenger Van within approximately
40 seconds of unlocking:
R
the vehicle is locked again.
R the theft deterrent locking system is
armed again.
X To lock centrally: press the0037button.
The indicator lamps flash three times when
the theft deterrent locking system has been
armed and all doors have been closed.
X Check the locking knobs on all the doors.
The locking knobs must all be in the low-
ered position.
Unlocking/locking the vehicle with the
mechanical key or the folding key The anti-theft alarm system (ATA) is triggered
if you unlock and open the driver's door or the
rear door with the mechanical key or the fold-
ing key.
The alarm can be disabled in the following two
ways:
X
Press the 0036or0037 button on the
remote control.
Or
X Insert the key into the ignition lock. Key
67Opening and closing Z

Driver's door
Rear door
0047
Locked
0048 Unlocked
X To unlock the driver's or rear door: press
the key release button on the remote
control.
The key folds out.
X Insert the key fully into the door lock and
turn it to position 0048.
The door is unlocked.
X To lock the vehicle: lock all doors except
the driver's door and, if necessary the rear
door, from inside. To do this, press down
the door locking buttons.
X Press the key release button on the remote
control.
The key folds out.
X Insert the key fully into the driver's door
lock and turn it to position 0047.
The driver's door is locked. Remote control battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The key batteries contain perchlorate mate-
rial, which may require special handling and
regard for the environment. Check with your
local government’s disposal guidelines. Cali-
fornia residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
We recommend that you have batteries
changed at a qualified specialist workshop.
Checking the batteries X
Press the 0036or0037 button for longer
than two seconds.
If battery indicator lamp (Y page 66) lights
up briefly, the batteries in the remote 68
KeyOpening and closing

Problems with the key/remote control
Problem Possible causes/consequences and
0050
0050Solutions It is no longer possible
to lock the vehicle
using the remote
control.
The turn signals do not
flash when the vehicle
is locked. The doors are not closed properly.
X
Close the doors properly and lock the vehicle again. The central locking system has malfunctioned.
X
Lock the vehicle using the folding key (Y page 66).
X Have the central locking system checked as soon as possible
at a qualified specialist workshop. It is no longer possible
to lock or unlock the
vehicle using the
remote control. The key battery is weak or discharged.
X
Point the remote control at the driver's door handle from very
close range and press the 0036or0037 button.
If this does not work:
X Replace the key battery (Y page 69).
Or
X Lock the vehicle using the folding key (Y page 66). The remote control is faulty.
X
Lock the vehicle using the folding key (Y page 66).
X Have the key checked at a qualified specialist workshop. The key cannot be
turned in the ignition
lock. The steering lock has jammed mechanically.
X
Remove the key and insert it again into the ignition lock. Turn
the steering wheel from side to side while doing so. The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off all non-essential consumers, such as interior lighting,
and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 266).
Or
X Jump-start the vehicle (Y page 278).
Or
X Consult a qualified specialist workshop. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. 70
KeyOpening and closing