2014 MERCEDES-BENZ SPRINTER door lock

installed and secured correctly before every
journey.
If your vehicle is equipped with a Sprinter
trailer tow hitch, you need a ball coupling that
is approved for the trailer tow hitch.
When mounting and removing the approved
ball coupling, observe the relevant informa-
tion in the operating instructions of the ball
coupling manufacturer.
If you cannot mount the ball coupling cor-
rectly, remove it. In this case, the ball cou-
pling may not be used for towing a trailer.
Notes on the permissible dimensions and
weights can also be found on the identifica-
tion plate of the trailer tow hitch. You can
obtain advice from a qualified specialist work-
shop. Coupling up a trailer
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is equip-
ped with an anti-lock brake system. Doing
so will result in a loss of function of the
brake systems of both the vehicle and the
trailer. Trailer coupled ready for use
X
Make sure the selector lever of the auto-
matic transmission is in position P.
X Apply the parking brake of the vehicle.
X Close all doors. X
Position the trailer horizontally behind your
vehicle.
i The height of the ball neck changes
according to the load on the vehicle. In this
case, use a trailer with a height-adjustable
trailer drawbar.
X Couple the trailer.
X Establish all electrical and other connec-
tions to the trailer.
X Remove the objects that are preventing the
trailer from rolling, e.g. wheel chocks.
X Release the trailer parking brake.
i The subharness of the vehicle has a cable
connection to the brake lamp indicator
lamp.
Observe the maximum permissible trailer
dimensions (width and length).
Most federal states and all Canadian provin-
ces require by law:
R safety chains between the towing vehicle
and the trailer. The chains should be cross-
wound under the trailer drawbar. They must
be fastened to the vehicle's trailer cou-
pling, not to the bumper or the axle.
Leave enough slack in the chains. This
allows you to drive round tight corners.
R a separate brake system for certain types
of trailer.
R a safety switch for braked trailers. Find out
the specific requirements according to the
applicable laws.
If the trailer detaches from the towing vehi-
cle, the safety switch applies the trailer's
brakes. Towing a trailer
There are numerous legal requirements con-
cerning the towing of a trailer, e.g. speed
restrictions. Make sure your vehicle/trailer
combination complies with local laws. This
not only means where you live, but also any-
where you are driving to. Information is avail-
able from the police and local authorities. 176
Towing a trailerDriving and parking

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Important safety notes
G
WARNING
If you are driving and reach through the steer-
ing wheel to operate the adjustment knob,
you could lose control of the vehicle. There is
a risk of an accident and injury.
Only operate the adjustment knobs when the
vehicle is stationary. Do not reach through the
steering wheel when driving. G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The
operating safety of your vehicle may be
impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately. If uncertainties regarding the operating safety
of the vehicle arise when continuing the jour-
ney, stop the vehicle, paying attention to road
and traffic conditions. Instrument cluster
Overview
0043
Instrument cluster on vehicles without
steering wheel buttons
0044 Instrument cluster in vehicles with steer-
ing-wheel buttons
0087 0074/0075 adjustment button, 0079menu but-
ton, 0045reset button, 0098service button
(engine oil level check)
You will find a full overview of the instrument
cluster in the "At a glance" section
(Y page 34).
The display in the instrument cluster is acti-
vated when you:
R open the driver's door
R turn the key to position 2in the ignition lock
R press the 0045reset button
R switch on the lights
The display switches off automatically after
approximately 30 seconds if:
R the vehicle lighting is not switched on.
R the key is in position 0in the ignition lock. 182
Instrument clusterOn-board computer and displays

motion. You will see the following message
in the display: Setting only possible
Setting only possible
at standstill
at standstill.
Switching surround lighting on or off Using the steering wheel buttons
X
Press the 0080or007F button repeatedly
until the Settings
Settings menu appears in the
display.
X Press the 0063button to switch to the sub-
menu selection.
X Press the 0081or0082 button to select the
Lighting
Lighting submenu.
X Press the 0063button to select the Loc. Loc.
lighting
lighting function.
The selection marker is on the current set-
ting.
X Use the 0081or0082 button to switch the
surround lighting On OnorOff
Off .
If you switch the surround lighting to On
On, the
following lamps light up in the dark after you
have unlocked the vehicle using the key:
R the parking lamps
R the tail lamps
R the license plate lamps
R the fog lamps
The surround lighting automatically switches
off after 40 seconds or if you:
R open the driver's door
R insert the key into the ignition lock
R lock the vehicle using the key Setting the exterior lighting delayed
switch-off In the
Headlamps Headlamps submenu, you can set
whether and for how long you wish the exte-
rior lighting to remain on after closing the
doors.
Using the steering wheel buttons
X Press the 0080or007F button repeatedly
until the Settings Settings menu appears in the
display.
X Press the 0063button to switch to the sub-
menu selection.
X Press the 0081or0082 button to select the
Lighting
Lighting submenu.
X Press the 0063button to select the Head‐
Head‐
lamps
lamps function.
The selection marker is on the current set-
ting.
X Press the 0081or0082 button to select
whether and for how long you wish the
exterior lighting to remain on.
If you have set the delayed switch-off and
switch off the engine, the following remain lit:
R the parking lamps
R the tail lamps
R the license plate lamps
R the fog lamps
i You can reactivate this function by open-
ing a door within 10 minutes.
If, after switching off the engine, you do not
open a door or you close an open door, the
exterior lighting switches off after
60 seconds. On-board computer (vehicles with steering wheel buttons)
195On-board computer and displays Z

Problem Possible causes/consequences and
0050
0050Solutions 0076
If you turn the
key in the igni-
tion lock to posi-
tion2, the red
seat belt warn-
ing lamp lights
up for approx-
imately
6 seconds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 48).0049
When the key is
turned to posi-
tion2in the igni-
tion lock, the
yellow bulb
warning lamp
lights up. One of the exterior lighting bulbs is faulty, with the exception of
the perimeter lamps and the trailer lighting.
i
Depending on the equipment, the bulb failure indicator can fail
for all lamps with the exception of the turn signal lamps.
X Replace the faulty bulb as soon as possible (Y page 100).003E
The yellow "door
open" indicator
lamp is lit while
driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. 003E
The yellow "door
open" indicator
lamp is lit. The electrical step has retracted or extended only partially or not
at all.
X
Make sure there is sufficient free space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 74). Before stepping out, remind
the passengers that the step is missing. 230
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Ashtrays in the passenger compart-
ment Ashtrays on the left and right in the side trim panels
X To open: fold out the ashtray.
X To remove the insert: press retaining
clip 0043down and remove the ashtray from
the trim.
X To replace the insert: insert the ashtray
down into the trim and close it. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle. X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0043.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12 V socket
Socket on the lower section of the center console
0043 12 V socket (25 A)
The 12 V sockets for accessories are:
R on the lower section of the center console
(12 V, 25 A)
R on the inside of the driver's seat frame
(12 V, 15 A)
R in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the load compartment next to the left
rear door (12 V, 15 A) 238
12 V socketStowing and featu
res

X
Clean all sensors 0043in the front and rear
bumpers with water, shampoo and a soft
cloth.
Cleaning the rear view camera !
Do not use dry, coarse or hard cloths and
do not scrub. Otherwise, you will scratch or
damage the lens of the rear-view camera.
If you clean the vehicle with a high-pressure
or steam cleaner, maintain a distance of at
least 1.650 cm from the rear-view camera.
Do not aim directly at the rear-view camera
or at the microphone opening on the under-
side of the rear-view camera. You could
otherwise damage the rear-view camera. Rear view camera in the middle of the roof above
the high-mounted brake lamp
0043 Camera lens
0044 Microphone openings
X Clean camera lens 0043with clear water and
a soft cloth.
Make sure that you do not apply any wax to
camera lens 0043when waxing the vehicle. If
necessary, remove the wax using water,
shampoo and a soft cloth.
Cleaning the sliding door X
Remove foreign objects from the vicinity of
the contact surfaces and contact pins of
the sliding door.
X Clean the contact surfaces and contact
pins with a mild cleaning agent and a soft
cloth. Do not oil or grease the contact plates and
contact pins.
Cleaning the electrical step Clean the electrical step at least once a
month. Make sure that no dirt accumulates in
the housing or on the step.
X
Extend the electrical step (Y page 73).
X Close the sliding door until the door lock
engages.
The electrical step remains extended for
cleaning.
X Clean the electrical step and the housing
with a power washer.
X After cleaning, spray the step guides on
each side with silicone spray when the
housing and electrical step are dry.
Do not use oil or grease as a lubricant.
X Retract the electric step.
Cleaning the trailer tow hitch !
Do not clean the ball coupling with a
power washer. Do not use solvents.
! Observe the notes on care in the Opera-
tor's Manual for the trailer tow hitch and
the ball coupling manufacturer.
You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior
Cleaning with a power washer !
When using liquids to clean the vehicle
interior, observe the following points:
R Under no circumstances use power
washers.
R Make sure that no fluids enter or remain
in gaps and cavities. Care
271Maintenance and care Z

R
only use a spare wheel that differs from the
wheel to be replaced for a short time.
R do not deactivate ESP ®
.
R have a spare wheel that differs from the
wheel that has been changed replaced at
the nearest qualified specialist workshop.
You must observe the correct wheel and
tire dimensions as well as the wheel type.
When using a spare wheel of a different size,
do not exceed the maximum speed of
80 km/h. General notes
! Check the spare wheel regularly to see
that it is secure and has the prescribed tire
pressure.
The procedure for mounting the spare wheel
is described in "Mounting a wheel"
(Y page 308).
The following should be checked regularly,
particularly prior to long journeys:
R the tire pressure of the spare wheel, which
should then be corrected if necessary
(Y page 290).
R the fastenings of the spare wheel bracket.
The spare wheel is located in a spare wheel
bracket under the rear of the vehicle.
Replace the tires after 6 years at the latest,
regardless of wear. This also applies to the
spare wheel.
i If you have mounted a spare wheel, the
tire pressure monitor (Y page 293) will not
function for this wheel. The spare wheel is
not equipped with a sensor for monitoring
tire pressure. Removing and installing the spare
wheel
Cargo Van/Passenger Van Bolt covers for the safety catches (example: Cargo
Van)
Removing
X
Open the rear doors.
X Place a screwdriver into recesses 0044and
then prise off covers 0043.
X Using the lug wrench from the vehicle tool
kit (Y page 276), unscrew the now visible
bolts counter-clockwise by approximately
20 turns. Spare wheel carrier under the vehicle
X Slightly raise spare wheel bracket 0083and
unhook left-hand retaining hook 0087.
X Assemble the pump lever for the jack and
slide it into sleeve 0085on spare wheel
bracket 0083.
X Raise spare wheel bracket 0083with the
pump lever and unhook right-hand retain-
ing hook 0087. 314
Spare wheelWheels and tires

X
Slowly lower spare wheel bracket 0083down
to the ground.
X Lift spare wheel bracket 0083slightly and pull
the pump lever out of sleeve 0085.Spare wheel in the spare wheel carrier
X Use the pump lever to lift the spare wheel
beyond the rear edge of the spare wheel
carrier.
X Carefully remove the spare wheel from
spare wheel bracket 0083.
The spare wheel is heavy. When the spare
wheel is removed, the center of gravity
changes due to the heavy weight of the
wheel. The spare wheel may slip down or
tip over.
Installing
X Carefully place the spare wheel onto spare
wheel bracket 0083.
The spare wheel is heavy. When you place
the spare wheel onto spare wheel bracket
0083, the center of gravity changes due to the
weight of the wheel. The spare wheel may
slip down or tip over.
X Slide the pump lever for the jack into
sleeve 0085on spare wheel bracket 0083.
X Raise spare wheel bracket 0083with the
pump lever and attach right-hand retaining
hook 0087.
X Slightly raise spare wheel bracket 0083and
attach left-hand retaining hook 0087.
X Pull the pump lever out of sleeve 0085.
X Using the lug wrench, tighten the retaining
hook bolts by turning them clockwise. X
Replace and engage covers 0043.
X Close the rear doors.
Cab Chassis version Removing
X
Loosen fender nuts 0087manually and then
remove them.
X Loosen nuts 0044as far as the thread end.
X Slightly raise spare wheel bracket 0085and
unhook left-hand retaining hook 0043.
X Assemble the pump lever for the jack and
slide it into the sleeve on the right-hand
side of spare wheel bracket 0085.
X Raise spare wheel bracket 0085with the
pump lever and unhook right-hand retain-
ing hook 0043.
X Slowly lower spare wheel bracket 0085down
to the ground.
X Lift spare wheel bracket 0085slightly and pull
the pump lever out of the sleeve. Spare wheel
315Wheels and tires Z