
Disconnecting and connecting the
additional battery (engine compart-
ment)
Important safety notes G
WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the additional battery !
Switch off the engine and remove the key
from the ignition lock before you loosen or
disconnect the terminal clamps. You may
otherwise destroy electronic components
such as the alternator.
Always disconnect the starter battery in the
battery case in the driver's footwell first.
! Always disconnect the battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics. Additional battery in the engine compartment
X Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Open the hood (Y page 250).
X First loosen and remove the negative ter-
minal clamp so that it is no longer in contact
with the terminal.
X Remove the cover from the positive termi-
nal.
X Loosen and remove the positive terminal
clamp.
Connecting the additional battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Close the hood.
Carry out the following work after connecting
the battery:
X Reset the side windows ( Ypage 79). 264
BatteryMaintenance and care

Installing and removing the additional
battery (engine compartment)
Removing the additional battery X
Disconnect the battery (Y page 264).
X Loosen the bolts holding the retainer that
prevents the battery from moving around.
X Remove the battery holder and take out the
battery.
Installing the additional battery X
Insert the battery into the battery case.
X Insert the battery holder.
X Tighten the bolts holding the retainer that
prevents the battery in the engine com-
partment from moving around.
X Connect the battery (Y page 264).Disconnecting and connecting the
auxiliary battery (base of the driver's
seat)
Important safety notes G
WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected. R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the auxiliary battery !
Switch off the engine and remove the key
from the ignition lock before you loosen or
disconnect the terminal clamps. Other-
wise, you could destroy electronic compo-
nents such as the alternator.
First disconnect the starter battery in the
engine compartment.
! Always disconnect the battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics.
The auxiliary battery is located in the driver's
seat base.
X Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Fold the driver's seat cushion forward.
X First loosen and remove the negative ter-
minal clamp so that it is no longer in contact
with the terminal.
X Remove the cover from the positive termi-
nal.
X Loosen and remove the positive terminal
clamp.
Reconnecting the auxiliary battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Fold the driver's seat cushion back. Battery
265Maintenance and care Z

Installing and removing the auxiliary
battery (base of the driver's seat)
Removing the auxiliary battery X
Disconnect the battery (Y page 265).
X Loosen the bolts holding the retainer that
prevents the battery from moving around in
the base of the driver's seat.
X Remove the battery holder and take out the
battery.
Installing the auxiliary battery X
Insert the battery into the battery case.
X Insert the battery holder.
X Tighten the bolts holding the retainer that
prevents the battery from moving around in
the base of the driver's seat.
X Connect the battery (Y page 265).Charging
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
! Only charge the installed battery with a
battery charger that has been tested and
approved by the distributor named on the
inside of the front cover. This device allows
the battery to be charged when it is instal- led in the vehicle. The vehicle's electronics
may otherwise be damaged.
X Recharge the removed battery. Observe
the notes in the operating instructions for
your battery charger.
X Install the battery. Observe the notes on
reconnecting the battery.
i If batteries are not being used, you should
charge them once a month.
It is also possible to charge the starter bat-
tery using the jump-starting connection
point in the engine compartment
(Y page 278). Care
! Dirty battery clamps and battery surfaces
cause leak currents which lead to the bat-
teries discharging.
! Do not use cleaning agents containing
fuel. Cleaning agents containing fuel cor-
rode the battery housing.
! If dirt gets into the battery cell, battery
self-discharge will increase and the battery
may be damaged.
The following points on battery care must be
observed:
X Regularly check the battery terminals and
the fastening of the negative cable to the
chassis to ensure that they are firmly
seated.
X Always keep the battery terminals and bat-
tery surfaces clean and dry.
X Lightly grease the undersides of the battery
terminals with acid-resistant grease.
X Only clean the batteries when the caps are
screwed on.
Otherwise, dirt could get into the battery
cells.
X Unscrew the caps and clean blocked
breathers with a suitable tool such as a
piece of wire. 266
BatteryMaintenance and care

Cleaning the engine
!
Water must not enter intake or ventilation
openings. When cleaning with high pres-
sure water or steam cleaners, the spray
must not be aimed directly at electrical
components or the terminals of electrical
lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Power washer" (Y page 268).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
Before cleaning the windshield
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
for Sprinter vehicles. Exterior
Cleaning the wheels !
Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel Care
269Maintenance and care Z

cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power
washer (Y page 268). You could otherwise
damage the tires.
Cleaning the wiper blades G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
X Carefully clean the wiper blades with a
damp cloth.
X Fold back the wiper arms before switching
on the ignition. Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic covers of the exterior
lighting with a damp sponge and a mild
cleaning agent, e.g. car shampoo for
Sprinter vehicles, or with cleaning cloths.
Cleaning the mirror turn signal !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
car shampoo or cleaning cloths.
Cleaning the sensors !
Do not use dry, coarse or hard cloths and
do not scrub. You will otherwise scratch or
damage the sensors.
If you clean the sensors with a power
washer or steam cleaner, observe the infor-
mation provided by the manufacturer
regarding the distance to be maintained
between the vehicle and the nozzle of the
power washer. PARKTRONIC sensors (example: front bumper, left
side of vehicle)270
CareMaintenance and care

X
Clean all sensors 0043in the front and rear
bumpers with water, shampoo and a soft
cloth.
Cleaning the rear view camera !
Do not use dry, coarse or hard cloths and
do not scrub. Otherwise, you will scratch or
damage the lens of the rear-view camera.
If you clean the vehicle with a high-pressure
or steam cleaner, maintain a distance of at
least 1.650 cm from the rear-view camera.
Do not aim directly at the rear-view camera
or at the microphone opening on the under-
side of the rear-view camera. You could
otherwise damage the rear-view camera. Rear view camera in the middle of the roof above
the high-mounted brake lamp
0043 Camera lens
0044 Microphone openings
X Clean camera lens 0043with clear water and
a soft cloth.
Make sure that you do not apply any wax to
camera lens 0043when waxing the vehicle. If
necessary, remove the wax using water,
shampoo and a soft cloth.
Cleaning the sliding door X
Remove foreign objects from the vicinity of
the contact surfaces and contact pins of
the sliding door.
X Clean the contact surfaces and contact
pins with a mild cleaning agent and a soft
cloth. Do not oil or grease the contact plates and
contact pins.
Cleaning the electrical step Clean the electrical step at least once a
month. Make sure that no dirt accumulates in
the housing or on the step.
X
Extend the electrical step (Y page 73).
X Close the sliding door until the door lock
engages.
The electrical step remains extended for
cleaning.
X Clean the electrical step and the housing
with a power washer.
X After cleaning, spray the step guides on
each side with silicone spray when the
housing and electrical step are dry.
Do not use oil or grease as a lubricant.
X Retract the electric step.
Cleaning the trailer tow hitch !
Do not clean the ball coupling with a
power washer. Do not use solvents.
! Observe the notes on care in the Opera-
tor's Manual for the trailer tow hitch and
the ball coupling manufacturer.
You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior
Cleaning with a power washer !
When using liquids to clean the vehicle
interior, observe the following points:
R Under no circumstances use power
washers.
R Make sure that no fluids enter or remain
in gaps and cavities. Care
271Maintenance and care Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Where will I find...?
Vehicle tool kit
General notes The vehicle tool kit is in the stowage com-
partment in the footwell on the co-driver's
side.
The vehicle tool kit consists of:
R a towing eye
R a screwdriver with Torx, Phillips and slotted
bits
If your vehicle is equipped with a spare wheel
bracket and a jack, the vehicle tool kit addi-
tionally contains:
R a wheel wrench
R a spanner
R a pump lever rod
Stowage compartment in the co-driv-
er's footwell Unlocking and removing the cover
X
Turn quick-release fastener 0043counter-
clockwise or clockwise 0048.
X Slightly raise and pull out the cover. Removing the vehicle tool kit and the jack
X
Remove vehicle tool kit 0083.
X Pull up quick-release lever 0087and unhook
the retaining strap of jack 0085.
X Lift jack 0085upwards out of the holder.
i When stowing away the jack, place it in
the holder as shown in the illustration.
Make sure that the retaining strap of the
jack is hooked in and tensioned.
Inserting and engaging the cover
X Slide in the cover and fold it down.
X Press down quick-release fastener 0043until
it engages. 276
Where will I find...?Breakdown assistance

Warning triangle and warning lamp
Removing the warning lamp X
Turn the quick-release fasteners to position
0048.
The cover is unlocked.
X Lift up the cover.
X Take warning lamp 0087out of the retainer.
X Fold the cover up and turn the quick-
release fasteners to position 0047.
The cover is locked. Removing the warning triangle Warning triangles at the back of the driver's seat
base
X
Lift warning triangle 0043up and out of the
bracket. First-aid kit
Removing the first-aid kit X
Turn the quick-release fasteners to position
0048.
The cover is unlocked.
X Lift up the cover. Where will I find...?
277Breakdown assistance