
Problem Possible causes/consequences and
0050
0050Solutions 0076
If you turn the
key in the igni-
tion lock to posi-
tion2, the red
seat belt warn-
ing lamp lights
up for approx-
imately
6 seconds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 48).0049
When the key is
turned to posi-
tion2in the igni-
tion lock, the
yellow bulb
warning lamp
lights up. One of the exterior lighting bulbs is faulty, with the exception of
the perimeter lamps and the trailer lighting.
i
Depending on the equipment, the bulb failure indicator can fail
for all lamps with the exception of the turn signal lamps.
X Replace the faulty bulb as soon as possible (Y page 100).003E
The yellow "door
open" indicator
lamp is lit while
driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. 003E
The yellow "door
open" indicator
lamp is lit. The electrical step has retracted or extended only partially or not
at all.
X
Make sure there is sufficient free space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 74). Before stepping out, remind
the passengers that the step is missing. 230
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Stowage spaces and stowage com-
partments Important safety notes
G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when brak-
ing or abruptly changing directions.
R Always store objects so that they cannot be
flung around in these or in similar situa-
tions.
R Always make sure that objects do not pro-
trude from stowage compartments, parcel
nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
In addition, observe the information in the
"Loading guidelines" section (Y page 242). Glove box
Glove box (example: glove box with a lockable lid)
0047
Unlocked
0048 Locked
0087 Glove box handle
You can lock and unlock the glove box using
the mechanical or folding key.
X To open: unlock the glove box lid if neces-
sary.
X Pull glove box handle 0087in the direction of
the arrow. 0085
Card holder
0083 Pen holder
X To close: fold the glove box up and press
it until it engages. 232
Stowage spaces and stowage compartmentsStowing and features

Ashtrays in the passenger compart-
ment Ashtrays on the left and right in the side trim panels
X To open: fold out the ashtray.
X To remove the insert: press retaining
clip 0043down and remove the ashtray from
the trim.
X To replace the insert: insert the ashtray
down into the trim and close it. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle. X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0043.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12 V socket
Socket on the lower section of the center console
0043 12 V socket (25 A)
The 12 V sockets for accessories are:
R on the lower section of the center console
(12 V, 25 A)
R on the inside of the driver's seat frame
(12 V, 15 A)
R in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the load compartment next to the left
rear door (12 V, 15 A) 238
12 V socketStowing and featu
res

You can use the 12 V sockets (15 A) for
accessories with a maximum power con-
sumption of 180 W. You can connect acces-
sories with a maximum power consumption
of 300 W to the 12 V socket (25 A) on the
lower section of the center console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running,
the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately
14 m) every second.
You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis-
cussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved exte-
rior antenna for operating the mobile phone.
Only in this way can optimal mobile phone
reception quality in the vehicle be ensured and mutual interference between the vehicle
electronics and mobile phones minimized.
Observe the legal requirements for each indi-
vidual country. Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehi-
cle. The microphone for the hands-free sys-
tem is installed in the overhead control panel
or in the overhead stowage compartment
together with the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter acces-
sories include brackets for various mobile
phone models.
i Mobile phone brackets which are availa-
ble from various manufacturers on the
open market are not compatible with the
Sprinter telephone system. You can recog-
nize suitable holders for your mobile phone
by the imprinted star and the B6 spare part
number on the back of the bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-instal-
lation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications equip-
ment
Important safety notes
G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident. Additional communications equipment
239Stowing and features
Z

maximum loading capacity of the weakest
cargo tie-down point into account.
If you brake hard, for example, the forces
acting could be up to several times the
weight force of the load. Always use multi-
ple cargo tie-down points in order to dis-
tribute the force absorption. Load the
anchorages evenly.
Spread the load evenly between the cargo tie-
down points or tie-down rings.
Please also refer to the notes about qualified
specialist workshops (Y page 26).
Always observe the operating instructions or
the notes of the lashing strap manufacturer
for the operation of the lashing strap.
Information about the maximum loading
capacity of the cargo tie-down points can be
found in the "Technical data" section
(Y page 331).
As the driver, you are responsible for ensuring
that:
R The applicable requirements and guide-
lines relating to load-securing practices
must be met.
If this is not the case, this may constitute a
punishable offense, depending on local leg-
islation and any ensuing consequences.
You should therefore observe the respec-
tive legal requirements for the relevant
country.
Make sure that the load is secure before every
journey and at regular intervals during a long
journey. Correct an incorrectly or inade-
quately secured load if necessary.
You can obtain information about securing
the load correctly from the manufacturer of
the load securing aids or tie down for securing
the load.
X Fill spaces between the load and the cargo
compartment walls or wheel housings
(form-locking). Use rigid load securing aids,
such as wedges, wooden fixings or pad-
ding.
X Attach secured and stabilized loads in all
directions. Use the cargo tie-down points or cargo tie-down rings and the loading rails
in the cargo compartment or on the cargo
area.
Only use tie downs, such as lashing rods or
lashing nets and lashing straps, that have
been tested in accordance with current
standards (e.g. DIN EN).
Always use the cargo tie-down rings closest
to the load to secure it and pad sharp edges
for protection.
Loads, and heavy loads in particular, should
preferably be secured using the cargo tie-
down rings.
i Tie downs tested in accordance with cur-
rent standards (e.g. DIN EN) are available
at any qualified specialist workshop. Cargo tie-down point (example: Passenger Van)
0043
Cargo tie-down rings Securing loads
245Transporting loads Z

Cargo tie-down point (example: Cargo Van without
loading rails)
0043 Cargo tie-down rings Cargo tie-down point (example: Cargo Van with
loading rails)
0043 Cargo tie-down rings
0044 Load rails
Secure loose loads with a tested lashing net
or a tarpaulin.
X Always fasten the lashing net or tarpaulin
to all available cargo tie-down points. Make
sure that the retaining hooks are secured
against accidental opening.
If your vehicle is equipped with loading
rails 0044in the floor, you can place lashing rods
directly in front of and behind the load. The
lashing rods directly absorb the potential
shifting forces. Securing loads on the cargo compartment
floor by lashing them down is only recom-
mended for lightweight loads. Place non-slip
mats (anti-slip mats) under the load to
increase load security. Installing/removing cargo tie down
rings for the load rails
G
WARNING
If the cargo tie-down ring is not properly
installed, it may slip or become detached in
the event of abrupt changes in direction, brak-
ing maneuvers or an accident. This may cause
objects, luggage or the load to slip, tip over or
be tossed about, striking vehicle occupants.
There is a risk of injury.
Before using the cargo tie-down rings, always
make sure they are properly installed and
cannot be moved. X
To install: slide the cargo tie-down ring
through a recess in the loading rail close to
the load until locking mechanism 0043
engages in the recess.
i When you pull locking mechanism 0043up
and out of the recess, the cargo tie-down
ring is able to move within the loading rail.
Make sure that locking mechanism 0043is
always engaged in a recess.
X Check the cargo tie-down ring for firm seat-
ing.
X To remove: pull locking mechanism 0043up
and pull the cargo tie-down ring towards 246
Securing loadsTransporting loads

the locking mechanism and out of the load-
ing rail through a recess.
Carrier systems
G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
You can find information about the maximum
roof load in the "Technical data" section
(Y page 331).
! Make sure that:
R the screws for the roof carrier are tight-
ened in the sliding blocks to a torque of
6.0 – 7.4 lb-ft (8 – 10 Nm)
R the bolts, when tightened, do not touch
the rails.
R the slot nuts are not located in the area
of the plastic caps.
R the slot nuts have the right cross-section.
R the mounting rails in the interior are free
of dirt.
R the screws are retightened evenly after
approximately 300 miles (500 km).
We recommend that you only use roof
racks tested and approved by Sprinter.
These help avoid vehicle damage.
! If you want to retrofit securing rails, have
it done at a qualified specialist workshop.
You could otherwise damage the vehicle. 0043
Securing rails
It is possible to install a roof carrier if your
vehicle is equipped with securing rails on the
roof. Special mounting elements (grooved
plates) are available as accessories.
These mounting elements are available at any
authorized Sprinter Dealer. Carrier systems
247Transporting loads Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Engine compartment
Hood
Opening the hood G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. If you have to carry out work in the engine
compartment, only touch the following com-
ponents:
R
hood
R oil dipstick
R engine oil filler neck cap
R washer fluid reservoir cap G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R remove jewelery and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts G
WARNING
The fuel injection system operates with a high
voltage. If you touch the live components, you
could receive an electric shock. There is a risk
of injury.
Never touch components of the fuel injection
system when the ignition is switched on.
The live components of the fuel injection sys-
tem are, for example, the injectors.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. 250
Engine compartmentMaintenance and care