
your mobile phone (see the mobile phone
operating instructions).
i Not all mobile phones available on the
market are equally suitable. You can obtain
more detailed information about suitable
mobile phones and about connecting Blue-
tooth ®
-capable mobile phones to Audio 20
on the Internet at
http://www.mbusa-mobile.com. Or call
the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372 )(for the USA) or Cus-
tomer Relations at 1-800-387-010 0(for
Canada).
i Some displays (e.g. the signal strength)
depend on the supported version of the
Hands-Free Profile. Connecting a mobile phone
General information Before using your mobile phone with Audio 20
for the first time, you will need to authorize it.
Device-specific information on connecting
Bluetooth ®
-capable mobile phones can be
found on the Internet at http://
www.mbusa-mobile.com . Or call the
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
(for the USA) or Customer Relations at
1-800-387-010 0(for Canada).
When you authorize a new mobile phone, it is
connected automatically.
Connecting comprises:
R searching for a Bluetooth ®
-capable mobile
phone
R subsequently authorizing it
You can authorize up to 15 mobile phones.
During connection, the phone book, call lists
and text messages are automatically down-
loaded to Audio 20. This function must be
supported by the connected mobile phone.
You can suppress the automatic download of telephone data by deactivating the "Import
contacts" function (Y
page 55).
Searching for a mobile phone X
Press the 002Bbutton on Audio 20.
X Select Connect Device
Connect Device in the telephone
basic menu using the controller (slide
0052 0064and turn 00790052007A) and press 0098to con-
firm. X
Select Search Search for
forPhone
Phone and press 0098to
confirm.
A message appears.
X Select Start Start Search
Search and press 0098to con-
firm.
Audio 20 scans for Bluetooth ®
devices
within range and enters them into the Blue-
tooth ®
phone list.
If a new phone is found, it appears in the
list with the 00D3symbol.
The duration of the search depends on the
number of Bluetooth ®
telephones within
range and their characteristics.
Symbols in the Bluetooth ®
phone list Sym-
bol Explanation
00D3
New mobile phone in range, but
not yet authorized
0068
Authorized mobile phone
0036
Currently connected mobile
phone44
Telephony via the Bluetooth ®
interfaceTelephone

Sym-
bol Explanation
00DC
Mobile phone in range and
authorized 00DC
(gray)
Mobile phone not in range, but
already authorized
The Bluetooth
®
telephone list shows all
mobile phones within range and all previously
authorized mobile phones, whether or not
they are in range.
i If the Bluetooth ®
telephones list is already
full, you will be requested to de-authorize a
mobile phone (Y page 47). If Audio 20
does not find your mobile phone, external
authorization (Y page 46) may be neces-
sary.
i If you call up the telephone list again, the
unauthorized devices are removed from the
list. To update the Bluetooth ®
telephone
list, start a new search.
Authorizing a mobile phone X
Select the mobile phone that is not yet
authorized from the Bluetooth ®
phone list
by turning 00790052007Athe controller.
X Select the list symbol to the right of the
entry by sliding 00520096the controller and
press 0098to confirm.
X Select Authorize Authorize and press0098to confirm.
The input menu for the passkey appears. The passkey is any one to sixteen-digit num-
ber combination which you can choose your-
self. You must enter the same number com-
bination in Audio 20 and in the Bluetooth
®
-
capable mobile phone (see the mobile phone
operating instructions).
i Some mobile phones require a passkey
with four or more digits.
If you reauthorize a mobile phone following
deauthorization, you can select a different
passkey.
X To enter a passkey in Audio 20: press the
number keys in succession.
0054is highlighted after the first number
has been entered.
or
X Select the numbers one after another by
turning 00790052007Athe controller and press 0098
to confirm. Then, select 0054.
X To confirm an entry in Audio 20: press
0098 the controller.
X Now enter the same passkey in the mobile
phone.
To make entries on the mobile phone: if
the Bluetooth ®
connection is successful, you
will be requested to enter the passkey
(access code, passcode), see the mobile
phone operating instructions.
X Enter the same passkey in the mobile
phone as already entered in Audio 20.
i After entering the passkey, you may also
need to enter a confirmation in your mobile
phone to connect calls. Please check your
mobile phone display.
If the Audio 20 display shows the Author‐
Author‐
ization failed ization failed message, you may have
exceeded the prescribed time period.
Repeat the procedure.
The mobile phone is connected to Audio 20
(authorized). You can now use the Audio 20
hands-free function to make calls on your
mobile phone. Telephony via the Bluetooth
®
interface 45Telephone Z

Telephone basic menu (Bluetooth
®
interface)
X Press the 002Bbutton.
If the connected telephone is ready for use,
the following display appears (example): 0043
Telephone status
0044 Signal strength of mobile phone network
Ä
0087 Receiver icon 0071or0075
0085 To display call lists
0083 Character bar
0084 Bluetooth ®
name of the currently con-
nected mobile phone
006B To display the Audio 20 phone book
X Press 002B.
When the connected mobile phone is ready
for use, the telephone basic menu appears.
i Bars 0044show the current signal strength
of the mobile phone network. If all bars are
filled, you have optimum reception.
If no bars are shown, reception is either
very poor or there is none at all.
The receiver symbol shows whether a call
is active/being connected 0075or not 0071.
Text message display in the telephone
basic menu The
Text Message Text Message menu item is only availa-
ble if the Bluetooth ®
phone supports the MAP
Bluetooth ®
profile ( Message AccessProfile).
The downloading of text messages from the
Bluetooth ®
phone must have been com- pleted. The menu item is otherwise grayed
out.
If you have an unread text message, the
0083
mail symbol is displayed. The symbol disap-
pears once you have read the text message.
The ú mail symbol is displayed as soon as
the text message memory is full. The symbol
disappears once you delete at least one text
message.
You can deactivate the automatic download
function for text messages stored in the
phone (Y page 55).
You can choose not to display the stored text
messages by activating the "Hide data" func-
tion (Y page 55). Reception and transmission volume
Once the mobile phone has been authorized,
you can optimize the transmission and recep-
tion volume settings. Find information on the
optimal setting for your mobile phone on the
Internet at
http://www.mbusa-mobile.com. Or call
the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) (for the USA) or Customer
Relations at 1-800-387-010 0(for Canada).
i Incorrect settings may have an impact on
the quality of calls.
X Press 002B.
X Select Phone
Phone from the telephone basic
menu by turning 00790052007Athe controller and
press 0098to confirm.
X Select Connect Phones Connect Phones and press0098to
confirm.
X Select an authorized mobile phone from
the list by turning 00790052007Athe controller.
X Select the list symbol to the right of the
entry by sliding 00520096the controller and
press 0098to confirm.
X Select Reception Volume
Reception Volume orTransmis‐ Transmis‐
sion Volume
sion Volume and press0098to confirm. 48
Reception and transmission volumeTelephone

0043
Scale with indicator showing current vol-
ume
X Select a volume setting by turning 00790052007A
the controller.
X To close the setting scale: press0098or
slide 009500520096 . Using the telephone
Incoming call
Rejecting or accepting a call When you receive a call, you will hear a ring
tone and the incoming call will appear in the
display.
i Depending on the mobile phone, the
Audio 20 ring tone may differ from the one
you set. You could hear one of the follow-
ing:
R the mobile phone ring tone
R the Audio 20 ring tone
R the Audio 20 ring tone and the mobile
phone ring tone
The name and number of the caller are dis-
played if:
R the caller's details are stored in the phone
book
R the caller has enabled own number sending
and
R the "Hide data" function is deactivated
(default setting) (Y page 55).
Otherwise, the following appears (example): X
To accept: press the0061button on
Audio 20 or on the multifunction steering
wheel.
or
X Press 0098the controller.
X To reject: press the0076button on
Audio 20 or on the multifunction steering
wheel.
or
X Select Reject
Reject using the controller (slide
00950052or turn 00790052007A) and press 0098to confirm.
Once you have accepted the call, you can use
hands-free mode. You can adjust the call vol-
ume (Y page 21). For more information, see
the "Functions available during a call" section
(Y page 51).
i You can also accept a call if the display is
showing a display other than the telephone
mode. Once you have accepted the call, the
display shows telephone mode. After the
call is finished, you see the display of the
previous main application again.
The display does not switch to telephone
mode if you:
R hide the window using the 0038button
next to the controller
R accept the call using the 0066button on
the multifunction steering wheel
R accept the call using the 0061button on
Audio 20 Using the telephone
49Telephone Z

Making a call
Entering a telephone number using the
number keypad You can use the number keypad to enter
numbers and special characters.
X To enter: use the004Ato0089, and
003E buttons to enter the characters.
For the *character, press the 003Ebutton
once. Press the button a second time within
1.5 seconds for the + character.
X To delete individual digits: press the
0037 button.
X To delete an entire number: press and
hold the 0037button until the entire num-
ber has been deleted.
or
X Press the 0076button.
X To finish entry and make a call: press the
0061 button.
Entering a telephone number using the
character bar In addition to the menu bar, a character bar
is displayed in the telephone basic menu.
If the character bar is active (highlighted), you
can select an item. X
To enter digits: slide009500520096or turn
00790052007Athe controller until the desired num-
ber is selected.
X To confirm your selection: press0098the
controller.
X Repeat this procedure to select all of the
desired digits in sequence from the char-
acter bar.
X To delete individual digits: slide009500520096or
turn 00790052007Athe controller until 0084is
selected.
X Press 0098the controller.
X To delete a number sequence: slide
009500520096or turn 00790052007Athe controller until
0084 is selected.
X Press 0098the controller until the number
sequence is deleted.
or
X Select 0071by sliding 009500520096or turning
00790052007Athe controller and press 0098to con-
firm.
X To make a call: select0075and press 0098to
confirm.
Using a number from the phone book X
Select Name Nameby sliding 009500520096or turning
00790052007Athe controller and press 0098to con-
firm.
X Select the entry by sliding 009700520064or turning
00790052007Athe controller and press 0098to con-
firm (Y page 53).
X Press the 0061button or the 0098controller.
i Operation using the multifunction steer-
ing wheel (Y page 55)50
Using the telephoneTelephone

Dialing a telephone number from a call
list X
Select Call Lists
Call Lists by sliding00520064,009500520096
or turning 00790052007Athe controller and press
0098 to confirm.
X Select Calls Received
Calls Received orCalls
Calls
Dialed
Dialed and press 0098to confirm.
X Select the entry and press 0098to confirm
(Y page 57).
X Press the 0061button or the 0098controller.
i Operation using the multifunction steer-
ing wheel (Y page 57)
Redial i
Requirement: no characters should have
been entered.
X Press the 0061button.
or
X Select 0059and press 0098the controller.
The most recently dialed telephone num-
bers are displayed.
X Select the desired telephone number.
X Press the 0061button.
or
X In the telephone basic menu in the instru-
ment cluster: press the 0061button on the
multifunction steering wheel. Canceling dialing or ending a call X
Select 0071in the display by sliding 00520064,
009500520096or turning 00790052007Athe controller and
press 0098to confirm.
X Press the 0076button on Audio 20 or on
the multifunction steering wheel. Making a call via speed dial
The speed dial list contains stored phone
book entries (Y page 57).
Option 1:
X Hold down one of the number keys for lon-
ger than two seconds.
Option 2:
X Call up the telephone basic menu
(Y page 48).
X Select Call Lists Call Lists by sliding00520064,009500520096
or turning 00790052007Athe controller and press
0098 to confirm.
X Select Speed
Speed Dial
DialPreset
Preset List
Listby turn-
ing 00790052007Athe controller and press 0098to
confirm.
The speed dial list appears.
X Select preset and press 0098to confirm.
Irrespective of the option chosen, the tele-
phone basic menu appears and displays
the selected entry. This initiates dialing. Functions available during a call
Switching the microphone on/off The menu bar changes when you make a call.
Instead of the
Call Lists Call Listsmenu item, you
will see Mic Off
Mic Off orMic On
Mic On.
X To switch off: selectMic Off
Mic Off by sliding
0052 0064,009500520096or turning 00790052007Athe controller
and press 0098to confirm.
The message: The microphone is off
The microphone is off
appears briefly.
If the microphone is switched off the 004D
icon appears in the main area. The person Using the telephone
51Telephone Z

on the line can hear nothing from your vehi-
cle.
X To switch on: selectMic On
Mic On and press
0098 to confirm.
The message: The microphone is on
The microphone is on
appears briefly.
The 004Dsymbol disappears.
Sending DTMF tones i
This function is not supported by all
mobile phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote
query functions.
X During an active call, press the respective
keys on the number keypad.
Every character selected will be transmit-
ted immediately.
or
X To select a character: slide009500520096or turn
00790052007Athe controller.
X To confirm your selection: press0098the
controller.
X To send a phone book entry as a DTMF
sequence: selectName
Name by turning 00790052007A
the controller and press 0098to confirm.
X Select the desired phone book entry and
press 0098to confirm.
The entry is sent as a DTMF character
string.
X To return to the call display: select
Back
Back and press 0098to confirm. Using the phone book
Introduction
If the mobile phone supports downloading
contacts via PBAP (Phone Book Access Pro-
file), the mobile phone book will automatically
download to the Audio 20 system when con-
nected. You can also import contacts to the
phone book from a USB device or use Blue-
tooth ®
to receive vCards. i
The phone book can store between 1,000
and 2,000 entries, depending on the size of
the entries. Imported vCards are given pri-
ority when storing and overwrite existing
PBAP contacts if the memory is full.
i Imported contacts are stored perma-
nently in the phone book. For this reason,
you should delete the call lists before sell-
ing the vehicle. Importing external data
Receiving vCards (via the Bluetooth ®
interface) Received vCards are identified by the
00BA
symbol.
You can import vCards from external Blue-
tooth ®
-capable phones into the address
book. Please bear the following in mind:
R Bluetooth ®
must be active on Audio 20 and
on the external Bluetooth ®
-capable tele-
phone; see (Y page 33) and the operating
instructions of the respective mobile
phone.
R the external Bluetooth ®
phone must be
able to send vCards via Bluetooth ®
(see the
operating instructions of the respective
mobile phone).
i If you switch to another operating mode
during vCard reception (e.g. if you press the
002A button), vCard reception is canceled.
X Select Phone
Phone using the controller (slide
0052 0064,009500520096or turn 00790052007A) and press 0098to
confirm. 52
Using the phone bookTelephone

Using the buttons on the multifunction
steering wheel
X In the telephone basic menu in the instru-
ment cluster: press the 0063or0064 but-
ton briefly.
The previous/next entry in the phone book
is displayed.
X In the telephone basic menu in the instru-
ment cluster: press and hold the 0063
or 0064 button for longer than two sec-
onds.
The first entry in the list that has the previ-
ous/next first letter in the phone book is
shown.
X To make a call: press0061.
Displaying details for an entry Audio 20 can also show a shortened entry in
full.
X Select an entry from the list.
X Select the list symbol to the right of the
entry by sliding 00520096the controller and
press 0098to confirm.
X Select Details
Details and press 0098to confirm.
The detailed view appears.
X To close the detailed display: turn
00790052007Aor slide 009700520064or009500520096the controller
and press 0098. Deleting contacts
This function allows you to delete personal
data from the phone book.
X Select Phone
Phone using the controller (slide
0052 0064,009500520096or turn 00790052007A) and press 0098to
confirm.
X Select Delete Contacts
Delete Contacts and press0098to
confirm.
A prompt appears asking whether the data
should be deleted.
X Select Yes
Yes orNo No and press 0098to confirm. Switching importing of contacts on/
off
You can choose whether contacts are to be
automatically downloaded when a mobile
phone is connected to Audio 20.
X Connecting a mobile phone (Y page 44)
X Select Phone Phonefrom the telephone basic
menu by sliding 00520064and turning 00790052007Athe
controller and press 0098to confirm.
A menu appears. X
Select Import Contacts from
Phone> and press 0098to confirm.
You can allow 0073or suppress 0053the auto-
matic download. Switching the display of contact
details (privacy) on/off
The Hide Data Hide Data setting allows you to decide
whether telephone and address book data is
visible on the screen. You can therefore, for
example, prevent a passenger from seeing
the name of a caller.
Activating the function has the following
effects:
R The mobile phone's phone book data is hid-
den. Therefore, you cannot use the data to
make a call.
You still have access to the phone book
data stored in Audio 20.
R During incoming calls, the caller's name is
not displayed. This is the case, even if there Using the phone book
55Telephone Z