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Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
X Try to start the engine again (Y page 161). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 364).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. 166
DrivingDriving and parking
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Problem
Possible causes/consequences and
M
MSolutions The coolant tempera-
ture display is showing
more than 120 †. A
display message may
also appear in the mul-
tifunction display and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 340). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. DIRECT SELECT lever
Overview of transmission positions j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to
its original position. The current transmission position P,R, Nor Dappears in the transmis-
sion position display (Y page 169) in the mul-
tifunction display. Automatic transmission
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Engaging park position P
!
If the engine speed is too high, do not shift
the automatic transmission directly from D
to R, from Rto Dor directly to P. Otherwise,
the automatic transmission could be dam-
aged. j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
X Push the DIRECT SELECT lever in the direc-
tion of arrow P.
Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the Start/
Stop button and open the driver's door
R you open the driver's door when the vehicle
is stationary or driving at very low speed
and the transmission is in position Dor R
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary.
X If the transmission is in position Dor N:
push the DIRECT SELECT lever up past the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up past the first point of
resistance.
The ECO start/stop function is not available
when reverse gear is engaged. For further
information on the ECO start/stop function;
see (Y page 163).
Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
X If the transmission is in position Dor R:
push the DIRECT SELECT lever up or down
to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of
resistance.
When the engine is switched off, the auto-
matic transmission shifts to Nautomatically.
If the automatic transmission is to remain in
neutral N, for example when washing the
vehicle in an automatic car wash with a tow-
ing mechanism, observe the following infor-
mation: 168
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With the key:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if the electric parking brake is applied,
release it.
R switch off the ignition and leave the key in
the ignition lock.
With the Start/Stop button:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the key into the ignition lock.
R switch the ignition on.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if the electric parking brake is applied,
release it.
R switch off the ignition and leave the key in
the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission position display
General notes !
If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether the desired transmission position is
engaged. For this purpose, we recommend
selecting transmission position Dand auto-
matic drive program E(drive program Cin
AMG vehicles) or S.
The current transmission position is shown in the multifunction display.
The arrows in the transmission position dis-
play show how and into which transmission
positions you can change using the DIRECT
SELECT lever.
All vehicles (except AMG vehicles) :
Transmission position
; Gear
= Drive program Automatic transmission
169Driving and parking Z
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AMG vehicles
:
Transmission position
; Drive program Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped. Do not
shift the transmission into position
P(Y page 168) unless the vehicle is
stationary.
The automatic transmission shifts
to Pautomatically if you:
R remove the key
R switch off the engine when in R
or Dand open one of the front
doors C Reverse gear
Only shift the transmission to R
when the vehicle is stationary. A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
If ESP ®
is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch off the engine using
the key or the Start/Stop button,
the automatic transmission shifts
to neutral Nautomatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program (Y page 171)
R the position of the accelerator pedal
(Y page 170)
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts 170
Automatic trans
missionDriving and parking
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Kickdown
Use kickdown for maximum acceleration.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up. Program selector button
X
All vehicles (except AMG vehicles):
press program selector button :to
change the drive program.
The selected drive program appears in the
multifunction display. X
AMG vehicles: press program selector
button :repeatedly until the letter of the
desired drive program appears in the mul-
tifunction display. The program selector button influences:
R the drive program (Y page 172)
R the engine management
On AMG vehicles, drive program Eis called
drive program C.
The automatic transmission switches to auto-
matic drive program E(drive program Cin
AMG vehicles) each time the engine is star-
ted.
All vehicles (except AMG vehicles) E
Economy Comfortable, economical
driving
S
Sport Sporty driving style
You can also activate manual drive program
M
using the steering wheel gearshift paddles
(Y page 172). In manual drive program M,
you can briefly change gear yourself by using
the steering wheel gearshift paddles.
AMG vehicles C
Controlled
Efficiency Comfortable, economical
driving
S
Sport Sporty driving style
M
Manual Manual gearshifting
Permanent drive program
Mis only available
for AMG vehicles.
Further information about permanent drive
program M(Y page 173).
You can also activate manual drive program
M using the steering wheel gearshift paddles
(Y page 172). In manual drive program M,
you can briefly change gear yourself by using
the steering wheel gearshift paddles.
For further information on the automatic drive program, see (Y page 172). Automatic trans
mission
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Steering wheel gearshift paddles
You can activate manual drive program
Min
the E(C in AMG vehicles) and Sautomatic
drive programs using steering wheel gearshift paddles :and ;(Ypage 172). In manual
drive program M, you can briefly change gear
yourself by using the steering wheel gearshift
paddles.
AMG vehicles: you can also activate manual
drive program Mwith the program selector
button (Y page 173). In manual drive pro-
gram M, you can permanently change gear
yourself by using the steering wheel gearshift
paddles. Automatic drive program
Automatic drive program E Drive program
E(drive program Con AMG
vehicles) is characterised by the following:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner. This results in the vehicle being driven at lower engine speeds and the
wheels being less likely to spin.
Automatic drive program S Drive program
Sis characterised by the fol-
lowing:
R sporty engine settings
R the vehicle pulls away in first gear
R the automatic transmission shifting up
later
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos- sibly being higher
Manual drive program M General notes
In this drive program, you can briefly change
gear yourself by using the steering wheel
gearshift paddles. The transmission must be
in position
D.
You can activate manual drive program Min
the E(C in AMG vehicles) and Sautomatic
drive programs.
AMG vehicles: as well as temporary drive
program M, you can also activate permanent
drive program M. Further information about
permanent drive program M(Y page 173).
Activating X Shift the transmission to position D.
X Pull the left or right steering wheel gearshift
paddle (Y page 172).
Manual drive program Mis temporarily acti-
vated.
All vehicles except AMG vehicles:M and
the selected gear appear in the multifunc-
tion display.
Shifting gears
If you pull on the left or right steering wheel
gearshift paddle, the automatic transmission
switches to manual drive program Mfor a
limited amount of time. Depending on which
gearshift paddle is pulled, the automatic 172
Automatic transmissionDriving and parking
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transmission immediately shifts into the next
gear up or down, if permitted.
X To shift up: pull the right-hand steering
wheel gearshift paddle (Y page 172).
The automatic transmission shifts up to the next gear.
If the maximum engine speed on the cur-
rently engaged gear is reached and you
continue to accelerate, the automatic
transmission automatically shifts up in
order to prevent engine damage.
AMG vehicles: the automatic transmission
will not shift up to the next gear when the
engine speed is very low.
X To shift down: pull on the left-hand steer-
ing wheel gearshift paddle (Y page 172).
The automatic transmission shifts down to the next gear.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine dam- age by not shifting down.
Automatic downshifting occurs when
coasting.
Gearshift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The rec- ommended gear is shown in the multifunction
display.
X Shift to recommended gear ;according
to gearshift recommendation :when
shown in the multifunction display of the
instrument cluster. Deactivating
If you have activated manual drive program
M
, it will remain active for a certain amount of
time. Under certain conditions the minimum
amount of time is extended, e.g. in the case of lateral acceleration, during an overrun phase
or when driving on steep terrain.
When manual drive program Mis deactivated,
the automatic transmission shifts into the
automatic drive program that was last selec-
ted.
You can also deactivate manual drive pro-
gram Myourself:
X Pull on the right-hand steering wheel gear-
shift paddle and hold it in place
(Y page 172).
or
X Use the DIRECT SELECT lever to shift the
transmission position.
or X Use the program selector button to change
the drive program (Y page 171).
Manual drive program Mis deactivated.
The automatic transmission switches to
the previously activated drive program E
(drive program Con AMG vehicles) or S. Manual drive program (AMG vehicles)
General notes In this drive program, you can permanently
change gear yourself by using the steering
wheel gearshift paddles. The transmission
must be in position D.
Manual drive program Mdiffers from drive
program Swith regard to spontaneity,
responsiveness and the smoothness of the
gear changes.
In addition to permanent drive program M,
you can also activate temporary drive pro-
gram M(Y page 172). Automatic transmission
173Driving and parking Z