2014 MERCEDES-BENZ GLK-CLASS SUV reset

When the OCS senses that the front-
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain
illuminated, indicating that the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started and then, depending on occupant
weight sensor readings from the front-
passenger seat, remain illuminated or go out.
With the 45 indicator lamp
illuminated, the front-passenger front air bag
is deactivated. With the 45indicator
lamp out, the front-passenger front air bag is
activated.
When the OCS senses that the front-
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 45indicator lamp will
illuminate for approximately 6 seconds when
the engine is started and then go out,
indicating that the front-passenger front air
bag is activated.
If the 45 indicator lamp is illuminated,
the front-passenger front air bag is
deactivated and will not be deployed. If the
45 indicator lamp is not
illuminated, the front-passenger front air bag
is activated and will be deployed:
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of the side impact air bags
If the front-passenger front air bag is
deployed, the rate of inflation will be
influenced by:
R the rate of relevant vehicle deceleration as
assessed by the air bag control unit
R the front passenger's weight category as
identified by OCS G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriate infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors
and Top Tether strap, fully in accordance with
the child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the 50
Occupant safetySafety

G
WARNING
If the 45 indicator lamp does not illuminate or remains out with the weight of a typical
12-month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger
seat, do not transport a child on the front-passenger seat until the system has been repaired. PRE-SAFE
®
(anticipatory occupant
protection system) G
WARNING
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R if BAS PLUS intervenes powerfully on
vehicles with DISTRONIC PLUS
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
If the seat belts are not released:
X When the vehicle is stationary, move the
backrest or seat back slightly.
The seat belt pre-tensioning is reduced and
the locking mechanism is released. G
WARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged. More information about seat belt adjustment,
a convenience function integrated into PRE-
SAFE
®
, can be found in the "Seat belt
adjustment" section ( Ypage 58). NECK-PRO head restraints/NECK-
PRO luxury head restraints
G
WARNING
The function of the head restraint may be
impaired if you:
R attach objects such as coat hangers to the
head restraints, for example
R use head restraint covers
If you do so, the head restraints cannot fulfill
their intended protective function in the event
of an accident. In addition, objects attached
to the head restraints could endanger other
vehicle occupants. There is an increased risk
of injury.
Do not attach any objects to the head
restraints and do not use head restraint
covers.
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a
certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and the front-passenger seats
are moved forwards and upwards. This
provides better head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 55). Otherwise, the additional 54
Occupant safetySafety

protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
Mercedes-Benz recommends that you have
the NECK-PRO head restraints/NECK-PRO
luxury head restraints checked at a qualified
specialist workshop after a rear-end collision. Resetting triggered NECK-PRO head
restraints/NECK-PRO luxury head
restraints
Important safety notes G
WARNING
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision. G
WARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
NECK-PRO head restraints i
Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center. X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow ;as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints i
If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center. X
Remove resetting tool :from the vehicle
document wallet.
X Slide resetting tool :into guide ;
between the NECK-PRO luxury head Occupant safety
55Safety Z

restraint and the rear cover of the head
restraint.
X Push resetting tool :downwards until you
hear the head restraint deployment
mechanism engage.
X Pull out resetting tool :.
X Firmly press the NECK-PRO luxury head
restraint cushion back =until it engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool :back into the vehicle
document wallet. Seat belts
Important safety notes The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i See "Children in the vehicle"
(Y page 61) for further information on
infants and children traveling in the vehicle
as well as on child restraint systems. G
WARNING
The seat belt does not offer the intended level
of protection if the backrest is not in the
upright position. When braking or in the event
of an accident, you could slide underneath the
seat belt and sustain abdomen or neck
injuries, for example. This poses an increased
risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always make sure that the seat
is in the upright position. G
WARNING
Seat belts cannot protect as intended, if:
R they are damaged, extremely dirty,
bleached or dyed
R the seat belt buckle is damaged or
extremely dirty
R the Emergency Tensioning Devices or the
belt anchorage has been modified.
Damage caused to seat belts in an accident
may not be visible, e.g. by splinters of glass.
Modified or damaged seat belts can tear or
fail, for example in the event of an accident.
Modified Emergency Tensioning Devices may
be deployed unintentionally or fail to be
deployed when required. There is an
increased risk of injury, possibly even fatal.
Never modify seat belts, Emergency
Tensioning Devices, seat belt anchorages and
inertia reels. Ensure that seat belts are not
damaged or worn and are clean.
Only use seat belts that have been approved
for your vehicle by Mercedes-Benz.
The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
i See "Children in the vehicle"
(Y page 61) for further information on
infants and children traveling in the vehicle
as well as on child restraint systems.
Correct use of the seat belts G
WARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as 56
Occupant safetySafety

that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver's side knee
bag, front-passenger front air bag, side
impact air bags, pelvis air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag and ETDs) and side
(side impact air bags, window curtain air
bags, and ETDs) impacts which exceed
preset deployment thresholds and in
certain rollovers (window curtain air bags
and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing, such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions. G
WARNING
Do not pass seat belts over sharp edges. They
could tear.
Do not allow the seat belt to get caught in the
door or in the seat adjustment mechanism.
This could damage the seat belt.
Never attempt to make modifications to seat
belts. This could impair the effectiveness of
the seat belts. Occupant safety
57Safety Z

switch or press the switch down to open the
side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the
vehicle. Never leave children unsupervised in
the vehicle. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Side window reversing feature
The side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing a side window. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the side window again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again. Opening and closing the side
windows
:
Front left
; Front right
= Rear right
? Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 66). Side windows
89Opening and closing Z

The side windows and the sliding sunroof
or the panorama roof with power tilt/
sliding panel open.
Using the SmartKey i
The SmartKey must be close to the
driver's door handle.
X Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the &button until the
side windows and the panorama roof with
power tilt/sliding panel are fully closed.
X Make sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the &button again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
X To interrupt convenience closing:
release the &button.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed. X
Touch recessed sensor surface :on the
door handle until the side windows and the panorama roof with power tilt/sliding
panel are fully closed.
i Make sure you only touch recessed
sensor surface :.
X Make sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Touch recessed sensor surface :on the
door handle again until the roller sunblinds
of the panorama roof with power tilt/
sliding panel close.
X To interrupt convenience closing:
release recessed sensor surface :on the
door handle. Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.
X Close all the doors.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is
completely closed (Y page 89).
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed (Y page 89).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. Side windows
91Opening and closing Z

Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
X Remove the objects.
X Close the side window.
Problem: a side window cannot be closed
and you cannot see the cause. G
WARNING
If you close a side window again immediately
after it has been blocked or reset, the side
window closes with increased or maximum
force. The reversing feature is then not active.
Parts of the body could be trapped in the
closing area in the process. This poses an
increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the
closing area. To stop the closing process,
release the switch or push the switch again to
reopen the side window.
If a side window is obstructed during closing
and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature. Sliding sunroof
Important safety notes
In the following section, the term "sliding
sunroof" refers to the panorama roof with
power tilt/sliding panel. G
WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing
procedures.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be
stopped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. 92
Sliding sunroofOpening and closing