2014 MERCEDES-BENZ E-SEDAN ESP inoperative

R
Do not install additional trim material, seat
covers, badges, etc. to the:
-padded steering wheel boss
- knee bag covers
- front-passenger air bag cover
- outer side of front seat bolsters
- side trim next to the rear seat backrest
- roof lining trim
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment. If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the
subsequent owner that the vehicle is
equipped with SRS. Also, refer them to the
applicable section in the Operator's Manual. Air bags
Important safety notes G
WARNING
If you modify the air bag covers or affix objects
such as stickers to them, the air bags may not
function correctly. There is an increased risk
of injury.
Never modify the air bag covers or affix
objects to them. G
WARNING
Using unsuitable seat covers could restrict or
even prevent deployment of the air bags
integrated into the seats. Consequently, the
air bags cannot protect vehicle occupants as
they are designed to do. In addition, the
function of the air bag deactivation system
could be restricted. This poses an increased
risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz. G
WARNING
The air bag parts are hot after the airbag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have the
deployed air bags replaced at a qualified
specialist workshop as soon as possible. 42
Occupant safetySafety
ProCarManuals.com

X
To activate/deactivate: press button;.
If indicator lamp :is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp :is off,
operation is possible using the switches in
the rear compartment. Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock BrakingSystem)
(Y page 67)
R BAS ( Brake Assist System) (Y page 68)
R BAS PLUS ( BrakeAssist System PLUS) with
Cross-Traffic Assist (Y page 68)
R COLLISION PREVENTION ASSIST (distance
warning function and adaptive Brake
Assist) (Y page 70)
R ESP ®
(Electronic StabilityProgram)
(Y page 72)
R EBD ( Electronic Brake force Distribution)
(Y page 75)
R ADAPTIVE BRAKE (Y page 75)
R PRE-SAFE ®
Brake (Y page 76) Important safety notes
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of
accident nor override the laws of physics.
Driving safety systems are merely aids
designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time. Always adapt your driving style to
suit the prevailing road, weather and traffic
conditions and maintain a safe distance from
the vehicle in front. Drive carefully. i
The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special
attention to the notes on tires,
recommended minimum tire tread depths,
etc. (Y page 372).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
The yellow
!ABS warning lamp in the
instrument cluster lights up when the ignition
is switched on. It goes out when the engine is
running.
Important safety notes i
Observe the "Important safety notes"
section ( Ypage 67). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking
characteristics may be severely impaired.
Additionally, further driving safety systems
are deactivated. There is an increased danger
of skidding and accidents.
Drive on carefully. Have ABS checked
immediately at a qualified specialist
workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp ( Ypage 288) and
display messages which may be shown in the
instrument cluster (Y page 258). Driving safety systems
67Safety Z
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Safety systems
Display messages Possible causes/consequences and
M
MSolutions !÷
Currently Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual ABS (Anti-lock Braking System), ESP
®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE ®
, the HOLD function and
hill start assist are temporarily unavailable.
BAS PLUS, COLLISION PREVENTION ASSIST and
PRE-SAFE ®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
For example, the on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. !÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual ABS, ESP
®
, BAS, PRE-SAFE ®
, the HOLD function and hill start
assist are unavailable due to a malfunction.
BAS PLUS, COLLISION PREVENTION ASSIST and
PRE-SAFE ®
Brake may also have failed.
The $ (USA only)/J (Canada only),÷,åand!
warning lamps in the instrument cluster also light up.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase. 258
Display messagesOn-board computer and displays
ProCarManuals.com

Display messages Possible causes/consequences and
M
MSolutions If ESP
®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. ÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual ESP
®
, BAS, PRE-SAFE ®
, the HOLD function and hill start assist are
unavailable due to a malfunction.
BAS PLUS, COLLISION PREVENTION ASSIST and
PRE-SAFE ®
Brake may also have failed.
In addition, the ÷andå warning lamps light up in the
instrument cluster.
The self-diagnosis function might not be complete, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop. Display
messages
259On-board computer and displays Z
ProCarManuals.com

Display messages Possible causes/consequences and
M
MSolutions T!
÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual EBD (electronic brake force distribution), ABS, ESP
®
, BAS, PRE-
SAFE ®
, the HOLD function and hill start assist are unavailable due
to a malfunction.
BAS PLUS, COLLISION PREVENTION ASSIST and
PRE-SAFE ®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster and a warning tone sounds.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. F(USA
only)
J(Canada
only)
Please Release Please Release
Parking Brake Parking Brake You are driving with the parking brake applied. A warning tone also
sounds.
X
Release the parking brake. $(USA
only)
J(Canada
only)
Check Brake Fluid Check Brake Fluid
Level Level There is not enough brake fluid in the brake fluid reservoir.
In addition, the
$(USA only)/ J(Canada only) warning
lamp lights up in the instrument cluster and a warning tone
sounds.
G WARNING
The braking effect may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away ( Ypage 182).
X Consult a qualified specialist workshop.
X Do not add brake fluid. This does not correct the malfunction. 260
Display
messagesOn-board computer and displays
ProCarManuals.com

Display messages Possible causes/consequences and
M
MSolutions #
Check Brake Pad Check Brake Pad
Wear Wear The brake pads/linings have reached their wear limit.
X
Visit a qualified specialist workshop. G
mbrace Inoperative mbrace Inoperative One or more main features of the mbrace system are
malfunctioning.
X
Have the mbrace system checked immediately at a qualified
specialist workshop. PRE-SAFE PRE-SAFE
Inoperative See Inoperative See
Operator's Manual Operator's Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
X Visit a qualified specialist workshop immediately. PRE-SAFE PRE-SAFE
Functions Functions
Currently Limited Currently Limited
See Operator's See Operator's
Manual Manual
PRE-SAFE
®
brake or Adaptive Brake Assist of COLLISION
PREVENTION ASSIST is temporarily not operational.
Possible causes are:
R function is impaired due to heavy rain or snow.
R the sensors in the radiator grill and the bumper are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R AMG vehicles: ESP ®
is deactivated.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
When the causes stated above no longer apply, the display
message disappears.
PRE-SAFE ®
Brake is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Clean the sensors in the radiator grill and the bumper
(Y page 346).
X Restart the engine.
X AMG vehicles: reactivate ESP ®
(Y page 74). PRE-SAFE PRE-SAFE
Functions Limited Functions Limited
See Operator's See Operator's
Manual Manual
PRE-SAFE
®
brake or Adaptive Brake Assist of COLLISION
PREVENTION ASSIST is not available due to a malfunction. BAS
PLUS or the distance warning signal may also have failed.
X Visit a qualified specialist workshop. Display
messages
261On-board computer and displays Z
ProCarManuals.com

Display messages Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
Currently Currently
Unavailable See Unavailable See
Operator's Operator's
Manual Manual
orActiveActive
Blind Spot Assist
Blind Spot Assist
Currently Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily
inoperative. Possible causes are:
R
the sensors are dirty.
R function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9indicator lamps also light up in the exterior
mirrors.
When the causes stated above no longer apply, the display
message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Clean the sensors (Y page 346).
X Restart the engine. Blind Spot Assist Blind Spot Assist
Inoperative Inoperative
orActivActiv
e Blind Spot
e Blind Spot
Assist Inoperative Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow
9indicator lamps also light up in the exterior
mirrors.
X Visit a qualified specialist workshop. Park Assist Park Assist
Canceled Canceled The driver's door is open and the driver's seat belt has not been
fastened.
X
Repeat the parking process with the seat belt fastened and the
driver's door closed. You have inadvertently touched the multifunction steering wheel
while steering intervention was active.
X
While steering intervention is active, make sure that the
multifunction steering wheel is not touched unintentionally. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 212).276
Display
messagesOn-board computer and displays
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