2014 MERCEDES-BENZ E-SEDAN steering wheel

If a connection can be made, the
Call
Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other
products and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call
button :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND. Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R
the ~ button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No
No, the address can be saved
in the address book. 326
FeaturesStowage and features
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Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
Hiding a service message X
Press the aor% button on the
steering wheel.
Displaying service messages X
Switch on the ignition.
X Press the =or; button on the
steering wheel to select the Serv.
Serv. menu.
X Press the 9or: button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the abutton.
The service due date appears in the
multifunction display.
Information about Service Resetting the ASSYST PLUS service
interval display
!
If the ASSYST PLUS service interval
display has been inadvertently reset, this
setting can be corrected at a qualified
specialist workshop.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example. Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R
regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents Care
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X
Select Open Camera Cover
Open Camera Cover and pressW
to confirm.
The cover of the 360° camera opens.
X To clean the 360° camera: clean camera
lens :with clean water and a soft cloth.
i If you drive at speeds above 20 mph
(30 km/h) or the SmartKey is in position
0 or 1in the ignition lock, the cover of the
360° camera closes automatically.
Cleaning the exhaust pipes !
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display. X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz. Care
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warning system or with an active tire pressure
monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages ( Ypage 280).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
i When replacing one or all tires, make sure
that you use only tires:
R of the size specified for the vehicle and
R marked "MOExtended"
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a
standard tire may be used as a temporary
measure. Make sure that you use the
proper size and type (summer or winter
tire).
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not feature run-flat properties, e.g. winter tires.
A TIREFIT kit may be obtained from a
qualified specialist workshop.
Important safety notes G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case. TIREFIT kit
Using the TIREFIT kit TIREFIT sticker, 2-part Flat tire
355Breakdown assistance Z
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Removing the towing eye
X
Unscrew and remove the towing eye.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
Only possible for vehicles without
4MATIC.
X Switch on the hazard warning lamps
(Y page 132).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 364).Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 364). The automatic transmission automatically
shifts to position
Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position Nwhen towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2in the
ignition lock.
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
(Y page 159).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Switch on the hazard warning lamps
(Y page 132).
X Leave the SmartKey in position 2in the
ignition lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the turn signals
for the desired direction flash. After
resetting the combination switch, the
hazard warning lamps start flashing again. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes. 366
Towing and tow-startingBreakdown assistance
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Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 26).Important safety notes
G
WARNING
If wheels and tires of the wrong size are used,
the wheel brakes or suspension components
may be damaged. There is a risk of an
accident.
Always replace wheels and tires with those
that fulfill the specifications of the original
part.
When replacing wheels, make sure to use the
correct:
R designation
R model
When replacing tires, make sure to use the
correct:
R designation
R manufacturer
R model G
WARNING
A flat tire severely impairs the driving,
steering and braking characteristics of the
vehicle. There is a risk of accident.
Tires without run-flat characteristics:
R do not drive with a flat tire.
R immediately replace the flat tire with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop. Tires with run-flat characteristics:
R
pay attention to the information and
warning notices on MOExtended tires (tires
with run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair the operating
safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist
workshop and ask about:
R suitability
R legal stipulations
R factory recommendations
Information on the dimensions and types of
wheels and tires for your vehicle can be found
in the "Wheel/tire combinations" section
(Y page 400).
Information on air pressure for the tires on
your vehicle can be found:
R on the vehicle's Tire and Loading
Information placard on the B-pillar
(Y page 383)
R on the tire pressure label on the fuel filler
flap (Y page 176)
R under "Tire pressure" (Y page 376) Operation
Information on driving
If the vehicle is heavily loaded, check the tire
pressures and correct them if necessary.
While driving, pay attention to vibrations,
noises and unusual handling characteristics,
e.g. pulling to one side. This may indicate that
the wheels or tires are damaged. If you
suspect that a tire is defective, reduce your
speed immediately. Stop the vehicle as soon
as possible to check the wheels and tires for
damage. Hidden tire damage could also be
causing the unusual handling characteristics.
If you find no signs of damage, have the tires 372
OperationWheels and tires
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Tire pressure
Tire pressure specifications
Important safety notes G
WARNING
Tires with tire pressures that are too low or
too high are associated with the following
hazards:
R they can burst, in particular if the vehicle is
heavily laden or when driven at high
speeds.
R the tires can wear excessively and/or
unevenly, which can severely impair tire
traction.
R the driving, steering and braking
characteristics may be severely impaired.
There is a risk of accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires
including the spare wheel:
R monthly, at least
R if the load changes
R before beginning a long journey
R under different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
i The specifications on the sample Tire and
Loading Information placard and tire
pressure tables are examples. Tire
pressure specifications are vehicle-specific
and may deviate from the data shown here.
The tire pressure specifications that are
valid for your vehicle can be found on the
Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Operation with the emergency spare
wheel
(Ypage 410). Further information on tire pressures can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard :
Recommended tire pressures
The Tire and Loading Information placard is
on the B-pillar on the driver's side
(Y page 383).
The Tire and Loading Information placard
contains the recommended tire pressures for
cold tires. The recommended tire pressures
are valid for the maximum permissible load
and up to the maximum permissible vehicle
speed.
Tire pressure table The tire pressure table is on the inside of the
fuel filler flap.
Example: tire pressure table for all tires permitted
for this vehicle by the factory
The tire pressure table contains the
recommended pressures for cold tires for
various operating conditions, i.e. differing
load and speed conditions.376
Tire pressureWheels and tires
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when adjusting the tire pressure
(Y
page 376).
i The actual values for tires are vehicle-
specific and may deviate from the values in
the illustration. Checking the tire pressures
Important safety notes Observe the notes on tire pressure
(Y
page 376).
Information on air pressure for the tires on
your vehicle can be found:
R on the vehicle's Tire and Loading
Information placard on the B-pillar
(Y page 383)
R on the tire pressure label on the fuel filler
flap ( Ypage 176)
R in the "Tire pressure" section
R under "Tire pressure" (Y page 376)
Checking tire pressures manually To determine and set the correct tire
pressure, proceed as follows:
X Remove the valve cap of the tire that is to
be checked.
X Press the tire pressure gauge securely onto
the valve.
X Read the tire pressure and compare it with
the recommended value on the Tire and
Loading Information placard (Y page 376).
X If the tire pressure is too low, increase it to
the recommended value.
X If the tire pressure is too high, release air
by pressing down the metal pin in the valve.
Use the tip of a pen, for example. Then,
check the tire pressure again using the tire
pressure gauge.
X Screw the valve cap onto the valve.
X Repeat these steps for the other tires. Tire pressure loss warning system
(Canada only)
General notes While the vehicle is in motion, the tire
pressure loss warning system monitors the
set tire pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tire. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
message will appear in the multifunction
display.
You can recognize the tire pressure loss
warning by the Run Flat Indicator Run Flat Indicator
Active Press 'OK' to Restart
Active Press 'OK' to Restart message
which appears in the Service
Servicemenu of the
multifunction display. Information on the
message display can be found in the
"Restarting the tire pressure loss warning
system" section (Y page 380).
Important safety notes The tire pressure warning system does not
warn you of an incorrectly set tire pressure.
Observe the notes on the recommended tire
pressure (Y
page 376).
The tire pressure loss warning does not
replace the need to regularly check the tire
pressure. An even loss of pressure on several
tires at the same time cannot be detected by
the tire pressure loss warning system.
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The function of the tire pressure loss warning
system is limited or delayed if:
R snow chains are mounted on your vehicle's
tires.
R road conditions are wintry.
R you are driving on sand or gravel. Tire pressure
379Wheels and tires Z
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