Problems with the engine
Problem Possible causes/consequences and
0001 Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 166). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-star tthe vehicle (Y page 334).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 315). Observe the warning
notes as you do so and add coolant if necessary. Driving
171Driving and parking Z
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Important safety notes
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situatio npermits .Ifyou are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or
malfunctioned, you may not recognize
function restrictions in systems relevant to
safety. The operating safety of your vehicle
may be impaired. There is a risk of an
accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop
immediately.
You must observe the legal requirements for
the country in which you are currently driving
when operating the on-board computer.
The on-board computer only shows messages
or warnings from certain systems in the multifunction display
.You should therefore
make sure your vehicle is operating safely at
all times. Otherwise, a vehicle that is not
operating safely may cause an accident.
For an overview, see the instrument panel
illustration (Y page 31). Displays and operation
Coolant temperature display
G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartment could expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
! Adisplay message is shown if the coolant
temperature is too high.
If the coolant temperature is over
248 ‡(120 †), do not continue driving. The
engine will otherwise be damaged.
The coolan ttemperature gauge is in the
instrument cluster on the left-hand side
(Y page 31).
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †). Tachometer
! Do not drive in the overrevving range, as
this could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range.
The fuel supply is interrupted to protec tthe
engine when the red band is reached. 232
Displays and operationOn-board computer and displays
Display messages Possible causes/consequences and
0001 Solutions
0002
Auto
Lamp Function
Inoperative The ligh
tsensor is defective.
X Visit a qualified specialist workshop. 0002
Switch Off Lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X
Turn the light switch to 0004.Adaptive Highbeam
Assist Currently
Unavailable See
Operator's Manual Adaptive Highbeam Assist is deactivated and temporarily
inoperative. Possible causes are:
R
the windshield in the camera's field of vision is dirty.
R visibility is impaired due to heavy rain, snow or fog.
X Clean the windshield.
If the system detects that the camera is fully operational again,
the Adaptive Highbeam Assist Now Available message is
displayed.
Adaptive Highbeam Assist is operational again. Adaptive Highbeam
Assist Inoperative Adaptive Highbeam Assist is faulty.
X
Visit a qualified specialist workshop. Engine
Display messages Possible causes/consequences and
0001 Solutions
000F
Check Coolant
Level See
Operator's Manual The coolant level is too low.
!
Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Add coolant, observing the warning notes before doing so
(Y page 315).
X If coolant needs to be added more often than usual, have the
engine coolant system checked at a qualified specialist
workshop. 000E The fan moto
ris faulty.
X At coolant temperatures below 248 ‡ (120 †), drive to the
nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. 260
Display messagesOn-board computer and displays
Display messages Possible causes/consequences and
0001 Solutions
000E
Coolant Too Hot
Stop Vehicle Turn
Engine Off The coolan
tis too hot.
Aw arning tone also sounds.
G WARNING
Do no tdrive when youre ngine is overheated. Thi scan cause some
fluids which may have leaked into the engine compartmen tto
catch fire.
Stea mfrom the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 182).
X Waitu ntil the engine has cooled down.
X Make sure tha tthe air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 248 ‡ (120 †).
Otherwise, the engine could be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 248 ‡ (120 †). Display messages
261On-board computer and displays Z
Engine
Problem Possible causes/consequences and
0001 Solutions
0010
The yellow Check
Engine warning lamp
lights up while the
engine is running. There may be a malfunction, for example:
R
in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system
R in the fuel system
The emission limit values may be exceeded and the engin emay
be running in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop.
i In some states, you must immediately visit a qualified
specialist workshop as soon as the yellow Chec kEngine warning
lamp lights up .This is due to the legal requirements in effect in
these states. If in doubt, check whether such legal regulations
apply in the state in which you are currently driving. 0012
The yellow reserve fuel
warning lamp lights up
while the engine is
running. The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 0012
The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion.
In addition, the 0010
Check Engine warning
lamp may light up. The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
X If the fuel filler cap is not correctly closed: close the fuel filler
cap.
X If the fuel filler cap is closed: visit a qualified specialist
workshop. 000E
The red coolant
warning lamp lights up
while the engine is
running and the coolant
temperature gauge is
at the start of the scale. The temperature sensor for the coolant temperature gauge is
defective.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X
Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.
X Secure the vehicle against rolling away (Y page 182).
X Consult a qualified specialist workshop. 282
Indicator and warning lamps in the instrument clusterOn-board computer and displays
Problem Possible causes/consequences and
0001 Solutions
000E
The red coolant
warning lamp comes on
while the engine is
running. The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be
malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 182).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes (Y page 315).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X Do not start the engine again until the coolant temperature is
under 248 ‡(120 †). Otherwise, the engine could be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. 000E
The red coolant
warning lamp comes on
while the engine is
running. A warning tone
also sounds.
The coolant temperature has exceeded 248 ‡ (120 †). The
airflow to the engine radiator may be blocked or the coolant level
may be too low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Do not drive whe nyour engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to
catch fire.
Steam from the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 182).Indicator and warning lamps in the instrument cluster
283On-board computer and displays Z
Problem Possible causes/consequences and
0001 Solutions
X
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes (Y page 315).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X At coolant temperatures under 248 ‡(120 †), drive to the next
qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. Driving systems
Problem Possible causes/consequences and
0001 Solutions
000A
The red distance
warning lamp lights up
while the vehicle is in
motion.
The distance to the vehicle in front is too smal
lfor the speed
selected.
X Increase the distance. 000A
The red distance
warning lamp lights up
while the vehicle is in
motion. A warning tone
also sounds. You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X
Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
Further information on PRE-SAFE ®
Brake (Y page 76).
For further information on the distance warning function of
COLLISION PREVENTION ASSIST: (Y page 71).284
Indicator and warning lamps in the instrument clusterOn-board computer and displays
X
Replace cap 0002on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Chec kthe oil level again with the oil
dipstick (Y page 313).
Further information on engine oil
(Y page 386). Additional service products
Checking coolant level G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape. X
Park the vehicle on a level surface. Only check the coolant level when the
vehicle is on a level surface and the engine
has cooled down.
X Turn the SmartKey to position 2in the
ignition lock (Y page 165).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 165).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
X Turn the SmartKey to position
0(Y page 165) in the ignition lock.
X Slowly turn cap 0002half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap 0002further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
0023 in the filler neck when cold, there is
enough coolant in coolant expansion
tank 0003.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar 0023in the fuel
filler neck when warm, there is enough
coolant in expansion tank 0003.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap 0002and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 388).
Adding washer fluid to the windshield
washer system G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. Engine compartment
315Maintenance and care Z